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PRINCIPLES OF INTERNET MARKETING
   MARKETING CONSIDERATIONS
IT IS A CHANNEL STRATEGY

                     • Informed by insight on customer channel behaviour and marketplace
                       activity
                     • Objectives for future online and offline contribution %
                       should drive strategy
Digital marketing is • Channel strategy thrives on differentials, value creation
a channel strategy • BUT, need to manage channel integration ( online, offline)




                    • Hit on channel leads & sales targets
                      • Improve efficiency of Acquisition, Conversion, Retention
                    • Prioritise audiences targeted through channel
Alignment - digital • Communicate benefits of using digital channels
marketing strategy • Deliver relevant experiences through a content or engagement
     defines          strategy
PHYSICAL “4P”S ARE MOVING TO
VIRTUAL “4E”S
4Ps moving to 4Es

 Product                Experience


  Place                 Every Place


  Price                 Exchange


Promotion               Evangelism
FROM PRODUCT TO EXPERIENCE
FROM PLACE TO EVERY PLACE
FROM PRICE TO EXCHANGE
PRICE to “IN” EXCHANGE
WHAT ARE THE WANTS FROM CUSTOMER




Attention
            Engagement   Permission
  Span
IN EXCHANGE THEY GET ?




Convenience and Customization
FROM PROMOTION TO EVANGELISM
A Brand’s larger   Cultural/Behavioral
     entity           /Social Truth
Online Marketer of the Future

                   Experience –
                   evaluate your
                     Customer
                      Journey



   Evangelism –
                                   Everywhere –
   bring passion
                                      create an
   to your brand
                                    idea with no
      through
                                     TV or print
    engagement



                    Exchange –
                   calculate the
                   value of your
                     Customer
Consumerization is the growing tendency for new information technology to emerge first in the
consumer market and then spread into business and government organizations. The emergence
of consumer markets as the primary driver of information technology innovation is seen as a
major IT industry shift, as large business and government organizations dominated the early
decades of computer usage and development.




                                                                                      Emailing
     Brand                         CUSTOMERIZATION
    Recovery


                                                                           Social
                                                                            And
                     PPC                                                  Business
                                                                         Networking



                                         Localization
                                             and
                                        Customization
PRINCIPLES OF INTERNET MARKETING
   MARKETING CONSIDERATIONS




23   2/25/2013   PA1         Confidential

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Marketing considerations for internet marketing

  • 1. PRINCIPLES OF INTERNET MARKETING MARKETING CONSIDERATIONS
  • 2. IT IS A CHANNEL STRATEGY • Informed by insight on customer channel behaviour and marketplace activity • Objectives for future online and offline contribution % should drive strategy Digital marketing is • Channel strategy thrives on differentials, value creation a channel strategy • BUT, need to manage channel integration ( online, offline) • Hit on channel leads & sales targets • Improve efficiency of Acquisition, Conversion, Retention • Prioritise audiences targeted through channel Alignment - digital • Communicate benefits of using digital channels marketing strategy • Deliver relevant experiences through a content or engagement defines strategy
  • 3. PHYSICAL “4P”S ARE MOVING TO VIRTUAL “4E”S
  • 4. 4Ps moving to 4Es Product Experience Place Every Place Price Exchange Promotion Evangelism
  • 5. FROM PRODUCT TO EXPERIENCE
  • 6.
  • 7. FROM PLACE TO EVERY PLACE
  • 8. FROM PRICE TO EXCHANGE
  • 9. PRICE to “IN” EXCHANGE WHAT ARE THE WANTS FROM CUSTOMER Attention Engagement Permission Span
  • 10. IN EXCHANGE THEY GET ? Convenience and Customization
  • 11. FROM PROMOTION TO EVANGELISM
  • 12. A Brand’s larger Cultural/Behavioral entity /Social Truth
  • 13.
  • 14. Online Marketer of the Future Experience – evaluate your Customer Journey Evangelism – Everywhere – bring passion create an to your brand idea with no through TV or print engagement Exchange – calculate the value of your Customer
  • 15. Consumerization is the growing tendency for new information technology to emerge first in the consumer market and then spread into business and government organizations. The emergence of consumer markets as the primary driver of information technology innovation is seen as a major IT industry shift, as large business and government organizations dominated the early decades of computer usage and development. Emailing Brand CUSTOMERIZATION Recovery Social And PPC Business Networking Localization and Customization
  • 16. PRINCIPLES OF INTERNET MARKETING MARKETING CONSIDERATIONS 23 2/25/2013 PA1 Confidential