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NEW PARADIGMS FOR HIGHLY EFFICIENT
URBAN WATER SERVICES IN INDONESIA

                               Dr. Riant Nugroho
                     Jakarta Water Supply Regulatory Body (Jakarta)
              Steering Committee “1% for 7C” Global Movement (Geneva)
    Steering Committee World Alignment Cities Against Poverty (WACAP) (Rotterdam)
Ideas we have today


 Government as
                     Poor service delivery   Privatization: public
service provider –
                        and business         private participation
 Public Company
                        performance                  (PPP)
     (PDAM)




                     About 5% of PDAMs                      Poor service delivery
                       are performing                          and business
                                                               performance
Start in Europe in
  February 2011



 1% of total sales of
water companies in
    Europe will be
  transferred to the
developing countries
Recent ideas: “1% for 7C Global Movement”
                                                        1% of total sales of Europe public water
                                                        companies will be transferred to the
                                                        public water companies in developing
                                    Netherland          countries to speed up the 7C of the
                                                        MDG. Initiated by UNDP Geneva of
  Water company   Water company   Water company         Innovative Partnerships Office




                                                                                        France

                                        Water company     Water company          Water company


                     1% for 7C
                    Committee


Indonesia                                               The global movement is being back
                                                        to back with WACAP movement
                                                        (World Align Cities Against Poverty).
  Water company   Water company   Water company
                                                        Initiated by UNDP Geneva of
                                                        Innovative Partnerships Office
It is about another “PPP”: public to public
partnership
Business model
                                                     Hub
                                                     Exchange house
                                                     Global administrator

    Hub-Innovative       1% for Goal 7C
                                              Project parties
  Partnership UNDP       Project Team


  Project Team & SC   A bunch of strategies


                       Distributed among
       Project Team
                       actors and targets

                         Monitoring the           Project
  Project team & SC     implementation        implementation


  Project Team & SC   Evaluate the project



       Project Team   Reporting the project      MDG 7C
Water and sanitation                       income generating

    Good for business and
     therefore economic
        development




                             Water and
                              sanitation
                            improvement              Sickness,
                                                     unhealthy
Innovative funding for water, yesterday-today


      Yesterday innovation   Today innovation




         “Privatization”
                                    ?
       (PPP and the like)
Privatization (PPP) basic mistaken
assumption
Privatization (PPP) basic mistaken
assumption

    Case b: 25 year of effective
investment period (or more) and 5
     years of payback period




                                                                   Water tariff case A
                          Case A: 25 year of effective
                       investment period (or more) and
                         20-25 years of payback period                  Water main infrastructure
                                                                        development (i.e. water
       5 years       5 years        5 years   5 years    5 years        treatment plant)
          1st          2nd            3rd        4th       5th
It is not about “anti PPP”. It is just about sound performance or poor performance!

Water loss: “revise target to get the target”
            Target :      Revised target:   Revised target:          Actual
 Year
           1998-2022        2003-2007         2008-2012           performance
1998        58,35 %                                                 61,17 %
1999        54,79 %                                                 57,94 %
2000        48,51 %                                                 50,94 %
2001        47,15 %                                                 50,78 %
2002        45,38 %                                                 47,75 %
2003        43,50 %           44,65 %                               45,26 %
2004        41,63 %           43,34 %                               47,81 %
2005        39,76 %           41,75 %                               50,36 %
2006        37,89 %           39,86 %                               51,17 %
2007        36,02 %           37,99 %                               51,01 %
2008        35,06 %           36,92 %          48,25 %              50,20 %
2009        34,11 %           35,56 %          47,15 %              46,85 %
2010        33,15 %           34,18 %          46,05 %                44%
2011        32,19 %           32,77 %          44,52 %
2012        31,23 %           31,21 %          43,25 %
2013        30,28 %           30,00 %          41,62 %
2014        29,32 %           28,68 %          40,00 %
2015        28,36 %           28,05 %          38,37 %
By today’s paradigm, it is almost impossible to
provide service for the poor in Jakarta




   Private
                                                  Water charge + IDR 7.000/m3
 operators
             Every additional of 100.000 new connection of poor/low income
             household, which each of them consume 40m3/month, there is a shortfall
             IDR 23,8 billion/month instantly –and about IDR 285,6 billion/year. Nobody
             want to take the accountability
     Poor
                                                  Water tariff + IDR 1.050/m3
   people
Key problem of the water companies in
the developing countries is not money…


                                                                 Community
      Government                  Management
                                                                 (consumer)
  • Politics and               • Undermanaged                • Over
    bureaucracy                • Lack of                       demanding
    intervention                 professionalism             • Water crime
  • Water as                                                   (illegal
    political                                                  connection and
    commodity                                                  consumption)

MANAGEMENT TRANSFORMATION. Transforming the management of the water
enterprise first, then lend them (or grant them) with money. Make them competence to
manage the institution and therefore the loan (or grant)
1st proposal: innovative IPO, “go public” to the
  customer


                                        Water companies



                                                                     40-60%


                               Government                 Customer
                                ownership                 ownership


In Jakarta, the capital injection of the “innovative IPO” generate money more than
enough to take over private ownership; or equal to a 10-12 years of new investment.
Financial exercise

  Jakarta is having 800.000 customers: 40% is the low-income customer, 20% is the
  middle-income customer, 20% is the high-income customer, and 10% is the highest
  income customer.
  There are 30% of customer that “have money” to funding the water service.
  In 2006, Thames PAM Jaya (one of the concessionaire) was sold to a Singapore
  based enterprise. There was no formal announcement of the selling price, but a
  source noted that the price was about USD 15,000,000. In 2006, it was about IDR
  150,000,000,000. It means that the “market price” of the water service in Jakarta
  was about USD 30,000,000, or IDR 300,000,000,000. It could mean that Jakarta
  needs money that much to funding their business”.
  Assumed, 30% of the number of the Jakarta water customer means 240,000.
  Assumed, 49% of the stock of the Jakarta water enterprise is sold to them with
  price IDR 10,000,000 (about USD 1,000) per customer, it would be IDR
  2,400,000,000,000. It is more than enough to take over and finance water
  services.
  Assumed, the two private operators invest about IDR 240,000,000,000 per year. It
  is only 10% from total money that could generated from “innovative IPO”.
Lesson learned

• Take care and exploit
  the gigantic “hidden
  capital” before we
  conclude that “we
  need a help from
  private”
2nd proposal: community water enterprise (CWE)


         Community
       representatives                Water
                                    enterprise
         manager



  technical        finance

                                      CWE




Low income customer in the dense population that unable to be served conventionally
2nd proposal: community water enterprise
(CWE)
1.   to develop a “people-owned small enterprise” at the grass-root level
2.   the enterprise owned by all the customer in those poor communities of
     the dense area
3.   the enterprise business is to distribute water to their communities
4.   the enterprise managed by local people
5.   the enterprise buy water from city Water enterprise with price of “N”,
     and sell to their customer with price “(N) + (N x 30%)”
6.   the business profit is for:
       management fee (10%)
       operation and maintenance cost (10%)
       Dividend (10%)
7.   the “dividend” can be managed as “local saving” that might be managed
     as “local banking system” (versus shark loan) for local people. It will be a
     “banking operation” with a new profit to generate local financial system.

Additional value: injecting management competence and then culture of managing
Innovative funding for sanitation, yesterday-
today


        Yesterday innovation        Today innovation




      “sanitarization”* (toilets)          ?




    * From the word of “sanitary”
Sanitation issue, Indonesia case

• Poor sanitation cost Indonesia over IDR 58 Trillion (USD 6.8
  billion) per year (WB, 2007)
• Over 94 million Indonesians do not have sanitary toilets; 43%
  of total population; …and only 2% of urban population served
  by integrated sewerage system.
Water and sanitation   income generating




        Water and
         sanitation
       improvement
Sanitation, two proposals

                     1             2




     Government investment   Government, donors, CSR
1st proposal: Public sewerage plant (PSP)

  Government invests sewerage treatment plant (STP).
  Public enterprise (government owned) managed the STP
  Private sector manage in a clusters methods; arranged by
  housing complex
  Sanitation billing system earmarked with electric bill.
2nd proposal : community-based independent
sanitation system (CISS)


         Community                    Public
       representatives              sewerage
                                    enterprise
         manager



  technical        finance

                                       CISS




Low income customer in the dense population that unable to be served conventionally
2nd proposal : community-based
independent sanitation system (CISS)
1.   Jakarta most dense population is grouping into 500 clusters of 100 households.
     Each cluster is having a single common closed septic tank as CISS
2.   Government and/or donor provide limited funding for developing the sanitation
     system
3.   The CISS infrastructure is located in under the kampong street, which is
     accessible, by mobile-septic-collection.
4.   Septic tank managed by local communities; following the micro funding for
     water service (1.a.)
       the enterprises owned by all the customer in the community
       the enterprise management do manage billing system of the sanitation service
       the enterprise managed by local people
       the enterprise charge at “N” per household (according to the number of the people)
       the business profit is for: operation and maintenance cost (60%), management fee
       (20%), Dividend (20%)
       the “dividend” can be managed as “local saving” that might be managed as “local
       banking system” for local people. It will be a “banking operation” with a new profit to
       generate local financial system.
5.   Periodically, there is service from mobile-septic-collection. Periodically, there is
     government conduct inspection the CISS
Thank you

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NEW PARADIGMS FOR HIGHLY EFFICIENT URBAN WATER SERVICES IN INDONESIA

  • 1. NEW PARADIGMS FOR HIGHLY EFFICIENT URBAN WATER SERVICES IN INDONESIA Dr. Riant Nugroho Jakarta Water Supply Regulatory Body (Jakarta) Steering Committee “1% for 7C” Global Movement (Geneva) Steering Committee World Alignment Cities Against Poverty (WACAP) (Rotterdam)
  • 2. Ideas we have today Government as Poor service delivery Privatization: public service provider – and business private participation Public Company performance (PPP) (PDAM) About 5% of PDAMs Poor service delivery are performing and business performance
  • 3. Start in Europe in February 2011 1% of total sales of water companies in Europe will be transferred to the developing countries
  • 4. Recent ideas: “1% for 7C Global Movement” 1% of total sales of Europe public water companies will be transferred to the public water companies in developing Netherland countries to speed up the 7C of the MDG. Initiated by UNDP Geneva of Water company Water company Water company Innovative Partnerships Office France Water company Water company Water company 1% for 7C Committee Indonesia The global movement is being back to back with WACAP movement (World Align Cities Against Poverty). Water company Water company Water company Initiated by UNDP Geneva of Innovative Partnerships Office
  • 5. It is about another “PPP”: public to public partnership
  • 6. Business model Hub Exchange house Global administrator Hub-Innovative 1% for Goal 7C Project parties Partnership UNDP Project Team Project Team & SC A bunch of strategies Distributed among Project Team actors and targets Monitoring the Project Project team & SC implementation implementation Project Team & SC Evaluate the project Project Team Reporting the project MDG 7C
  • 7. Water and sanitation income generating Good for business and therefore economic development Water and sanitation improvement Sickness, unhealthy
  • 8. Innovative funding for water, yesterday-today Yesterday innovation Today innovation “Privatization” ? (PPP and the like)
  • 9. Privatization (PPP) basic mistaken assumption
  • 10. Privatization (PPP) basic mistaken assumption Case b: 25 year of effective investment period (or more) and 5 years of payback period Water tariff case A Case A: 25 year of effective investment period (or more) and 20-25 years of payback period Water main infrastructure development (i.e. water 5 years 5 years 5 years 5 years 5 years treatment plant) 1st 2nd 3rd 4th 5th
  • 11. It is not about “anti PPP”. It is just about sound performance or poor performance! Water loss: “revise target to get the target” Target : Revised target: Revised target: Actual Year 1998-2022 2003-2007 2008-2012 performance 1998 58,35 % 61,17 % 1999 54,79 % 57,94 % 2000 48,51 % 50,94 % 2001 47,15 % 50,78 % 2002 45,38 % 47,75 % 2003 43,50 % 44,65 % 45,26 % 2004 41,63 % 43,34 % 47,81 % 2005 39,76 % 41,75 % 50,36 % 2006 37,89 % 39,86 % 51,17 % 2007 36,02 % 37,99 % 51,01 % 2008 35,06 % 36,92 % 48,25 % 50,20 % 2009 34,11 % 35,56 % 47,15 % 46,85 % 2010 33,15 % 34,18 % 46,05 % 44% 2011 32,19 % 32,77 % 44,52 % 2012 31,23 % 31,21 % 43,25 % 2013 30,28 % 30,00 % 41,62 % 2014 29,32 % 28,68 % 40,00 % 2015 28,36 % 28,05 % 38,37 %
  • 12. By today’s paradigm, it is almost impossible to provide service for the poor in Jakarta Private Water charge + IDR 7.000/m3 operators Every additional of 100.000 new connection of poor/low income household, which each of them consume 40m3/month, there is a shortfall IDR 23,8 billion/month instantly –and about IDR 285,6 billion/year. Nobody want to take the accountability Poor Water tariff + IDR 1.050/m3 people
  • 13. Key problem of the water companies in the developing countries is not money… Community Government Management (consumer) • Politics and • Undermanaged • Over bureaucracy • Lack of demanding intervention professionalism • Water crime • Water as (illegal political connection and commodity consumption) MANAGEMENT TRANSFORMATION. Transforming the management of the water enterprise first, then lend them (or grant them) with money. Make them competence to manage the institution and therefore the loan (or grant)
  • 14. 1st proposal: innovative IPO, “go public” to the customer Water companies 40-60% Government Customer ownership ownership In Jakarta, the capital injection of the “innovative IPO” generate money more than enough to take over private ownership; or equal to a 10-12 years of new investment.
  • 15. Financial exercise Jakarta is having 800.000 customers: 40% is the low-income customer, 20% is the middle-income customer, 20% is the high-income customer, and 10% is the highest income customer. There are 30% of customer that “have money” to funding the water service. In 2006, Thames PAM Jaya (one of the concessionaire) was sold to a Singapore based enterprise. There was no formal announcement of the selling price, but a source noted that the price was about USD 15,000,000. In 2006, it was about IDR 150,000,000,000. It means that the “market price” of the water service in Jakarta was about USD 30,000,000, or IDR 300,000,000,000. It could mean that Jakarta needs money that much to funding their business”. Assumed, 30% of the number of the Jakarta water customer means 240,000. Assumed, 49% of the stock of the Jakarta water enterprise is sold to them with price IDR 10,000,000 (about USD 1,000) per customer, it would be IDR 2,400,000,000,000. It is more than enough to take over and finance water services. Assumed, the two private operators invest about IDR 240,000,000,000 per year. It is only 10% from total money that could generated from “innovative IPO”.
  • 16. Lesson learned • Take care and exploit the gigantic “hidden capital” before we conclude that “we need a help from private”
  • 17. 2nd proposal: community water enterprise (CWE) Community representatives Water enterprise manager technical finance CWE Low income customer in the dense population that unable to be served conventionally
  • 18. 2nd proposal: community water enterprise (CWE) 1. to develop a “people-owned small enterprise” at the grass-root level 2. the enterprise owned by all the customer in those poor communities of the dense area 3. the enterprise business is to distribute water to their communities 4. the enterprise managed by local people 5. the enterprise buy water from city Water enterprise with price of “N”, and sell to their customer with price “(N) + (N x 30%)” 6. the business profit is for: management fee (10%) operation and maintenance cost (10%) Dividend (10%) 7. the “dividend” can be managed as “local saving” that might be managed as “local banking system” (versus shark loan) for local people. It will be a “banking operation” with a new profit to generate local financial system. Additional value: injecting management competence and then culture of managing
  • 19. Innovative funding for sanitation, yesterday- today Yesterday innovation Today innovation “sanitarization”* (toilets) ? * From the word of “sanitary”
  • 20. Sanitation issue, Indonesia case • Poor sanitation cost Indonesia over IDR 58 Trillion (USD 6.8 billion) per year (WB, 2007) • Over 94 million Indonesians do not have sanitary toilets; 43% of total population; …and only 2% of urban population served by integrated sewerage system.
  • 21. Water and sanitation income generating Water and sanitation improvement
  • 22. Sanitation, two proposals 1 2 Government investment Government, donors, CSR
  • 23. 1st proposal: Public sewerage plant (PSP) Government invests sewerage treatment plant (STP). Public enterprise (government owned) managed the STP Private sector manage in a clusters methods; arranged by housing complex Sanitation billing system earmarked with electric bill.
  • 24. 2nd proposal : community-based independent sanitation system (CISS) Community Public representatives sewerage enterprise manager technical finance CISS Low income customer in the dense population that unable to be served conventionally
  • 25. 2nd proposal : community-based independent sanitation system (CISS) 1. Jakarta most dense population is grouping into 500 clusters of 100 households. Each cluster is having a single common closed septic tank as CISS 2. Government and/or donor provide limited funding for developing the sanitation system 3. The CISS infrastructure is located in under the kampong street, which is accessible, by mobile-septic-collection. 4. Septic tank managed by local communities; following the micro funding for water service (1.a.) the enterprises owned by all the customer in the community the enterprise management do manage billing system of the sanitation service the enterprise managed by local people the enterprise charge at “N” per household (according to the number of the people) the business profit is for: operation and maintenance cost (60%), management fee (20%), Dividend (20%) the “dividend” can be managed as “local saving” that might be managed as “local banking system” for local people. It will be a “banking operation” with a new profit to generate local financial system. 5. Periodically, there is service from mobile-septic-collection. Periodically, there is government conduct inspection the CISS
  • 26.