ER&L 2015 Closing Keynote Slides
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These are my slides for my closing keynote address for the Electronic Resources and Libraries 2015 Conference. Given on Feb 26, 2015 in Austin, TX.
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ER&L 2015 Closing Keynote Slides
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Editor's Notes
- Welcome everyone – so glad to have such a great audience for this closing keynote Want to thank Bonnie and Elisaebeh and everyone for inviting me back to talk to this group – which is such a fun group – to such a great city Austin - Do want to apologize – I do not have on the clothes I intended to wear today as my suitcase is still in Atlanta – however I am glad that I am here with you in Austin today and got some bit of sleep. 3rd ER&L – 3 Different Positions - had 6 different bosses – got married – moved into a farmhouse – Worked with a large collaborative group to build an open source library services platform – Worked with another large collaborative to build an open source set of analysis tools for the HathiTrust Key points – 1.) Changes we can make in our culture to enable long-term collaboration 2.) Changes in how we collaborate that invest in our own community cross-institutional and cross-corporation 3.) Opportunity to build new and open tools for our community Key Points – We are in a postinfrastructure age – it turns IT into more of a commodity – our specialized ways of doing business should run on this commodity infrastructure Need to invest more directly in the library community Need leadership models that engage and change or at least dirupt our culture for the next generation of library users
- In 2005 I spent a bit of my keynote talking about the coming age of a services platform built on the backbones of the ArpaNet and the Internet that at that time was just taking off from a commercialization standpoint
- Scaling on AWS - http://www.slideshare.net/AmazonWebServices/scaling-on-aws-for-the-first-10-million-users AWS 1M Customers - http://www.zdnet.com/article/aws-with-more-than-1-million-active-customers-were-your-stack/ Key Points – We are in a postinfrastructure age – it turns IT into more of a commodity – our specialized ways of doing business should run on this commodity infrastructure Need to invest more directly in the library community Need leadership models that engage and change or at least dirupt our culture for the next generation of library users
- YouTube Ca 2005 YouTube was started by its founders in February 2005 YouTube.com was basically founded by Steven Chen, Chad Hurley (They were all working for paypal at that time.) The YouTube domain birthday is Valentine’s Day, 2005. Jawed Karim post the firs YouTube video on April 23rd, 2005. Entitled “Me at Zoo” (its 18 seconds long and it has been viewed 3.24 million times), it was created for the friends to share video clips of a dinner party, which were too large to email. https://www.youtube.com/watch?v=jNQXAC9IVRw
- Largest selling phone in 2005 – 150 Million sold (took apple almost 4 years to catch up with this after intro of iphone) Closest smart phone in 2005 N70 from Nokia (45Million) first smartphone to sell over 1 million devices.
- Created March 2006 Launched July 2006 Came from company called Odeo – monetizing podcasts – 2007- SxSW Conference – went from 20K tweets per day to 60K tweets per day
- 2005 - 957,783,222 Internet users in the world. This corresponds to a 14.9% penetration rate for the world, based on a total population of 6,420,102,722. The five year growth percentage to date is a healthy 165.3 %. The Internet growth in each world region is as follows, ordered by the penetration rates - http://www.internetworldstats.com/pr/edi010.htm 2014 - 3,035,749,340 Internet users in the world. This corresponds to a 42.3 % penetration rate for the world based on a total population of 7,182,406,565. http://www.internetworldstats.com/stats.htm
- Have you ever been part of a team that bought or developed an RFP for a new system that was really designed for everyone’s needs and just did not fit the needs of your organization? Pilots VS RFPs – Large RFPs tend to fail in some areas no matter what the context – Why then do we still think that is needed? Why not try and fail at several cost effective pilots first – to better understand the nature of the systems that we need to run our modern libraries? I have been touting this idea for the last few years as a means for us in the community to think about where we are investing our monies in regard to technology and technology solutions services. If there is one thing that I can convey today is that this should be the rule and not the exception.
- Since I first gave the talk a few years ago on prototype vs RFP I have consulted with many who want to know how they can take that path. Well it is not as hard as the Jobsian path that I mention in the start of this talk – it is merely one of locating the right alternate path for your organization and pursuing it for the approprate benefit. This may mean reaching out to other experts at your institution or at other institutions in your state to find any all means necessary to work in a prototype methodology within the bounds of what your institution permits for purchasing or procurement. Many times this can be as simple as making a case for open source software by showing that the software is open and with no expense but that the services needed for implementation will cost and that there is a competitive process for both a prototyping project as well as for any future services. Getting quotes from several service providers in this way can help you to locate the right-sized expertise that is available to all of us who have funds to spend I have of course chosen this picture because if you think of smart devices and the king of them during the first ER&L Conference it was definitely Blackberry and as I will discuss further they fell from their reign because of a negative bias that did not let them see an open ecosystem for their secure mesaging system.
- Familiar to many of us who ran client/sever based library management systems in the 90s and 2000s.
- Familiar to many of us who run software applications in a virtualized environment either locall or in in IaaS relationships like AWS
- Tranformation of Libraries Through the use of regional and national partnerships libraries are finally tranforming their spaces to be more than just a media repository
- From Stacks Repository
- MakerSpace The Library is my research lab –
- From a study area for individuals to study areas for groups From single questions to an array of of referrals within our scholarlycommons and learning commons areas
- In working in all of this we see smart investment strategies for our space renovations and for our advanced services partnerships with other groups on our campuses that include areas like central IT support, research computing, advising, - a concierge service for the academic and research set. However, at the same time we are not responsively reviewing our overall investments in technology which will over time make more of our space tranformations possible and enable advanced connectivity for our users and their information needs. For example – How much does your library spend on IT – what is covered under this rubric? My current number is roughly 2% but that is likely a bit higher because of the advanced IT services that are provides through our University central IT services. That is just not enough. on average most non-profits spend 3.4% of their total budget on technology commercial sector on average most companies spend 5.2% of their total revenue on technology. In the higher education sector that spend is usually closer to 10% In my library it is around 2% - That does not include IT investment that really supports our community
- Before I get into my examples that we can learn from on distirbuted leadership and cross-institutional collaboration Soul sapping planning session Cognititive Scientists call this negativity bias – Phil Libin CEO - Evernote Soul sapping planning session Cognitive scientists call this negativity bias – the hardwired human tendency to see risk around every corner Executive group dynamics – when you point out what can go wrong you sound smart and sophisticated – When you emphasize what might go right you sound naïve to your same colleagues
- Released July 2010 after two years in Beta – Developing a known system using open source components – Apache Solr/Lucene in known language National Libraries of x, y, z From Professor Bruckman’s talk we understand that this tool was an investment in the community by a like minded library and its personnel at Villnova University. They built a solutoin for themselves using an existing toolkit – Lucene/Solr Apache and after incubating it and pilloting it for a few years they were able to extend it to the library community as whole. Now we see many academic libraries adopting this technology because of the contextual discovery that it can offer once you get under the hood of its technology stack. This offers the best of both worlds of discovery in that it provide faceted amazon like browsing of the library catalog along with integration of eresource APIS from a variety of sources. I am sure that in the initial years of its development it took around the same if not more amount of funds of development as it would have cost for a SaaS discovery layer but in the end the overall investment pays continued dividends to our communities rather than as one off funding for a single library to use a Discovery SaaS. How much does your library spend on its Discovery layer per year – how much is that over a ten year period? Almost all good financial decisions come back to how they can be amortized over time. If it is cheaper for the first 1-5 years to use a SaaS then do it – but if over a ten year time period you can do something different, better, and with more direct investment in your community then you should find a way to finance the risk either with partners in short term or via time over the long-term. Faceted Search that allow users to narrow items by format, call number, language, author, genre, era, region, and more[5] Suggested resources and searches Browsing capability Personal organization and annotation of resources through favorites lists, texting, e-mailing, tagging, and commenting features Persistent URLs APA or MLA citations Author biographies Multi-language capability with translations available in Brazilian Portuguese, Chinese, Dutch, English, French, German, Japanese, Spanish, and more
- Designed for Distributed Leadership Designed for Partners to take on different leadership aspects and roles Building a brand new system – could not just copy current library management systems – needed new functionality like crowd sourced services in style of GoKB Did not look at multi-tenant – cloud based services enough – each partner at time of inception wanted software to run in their own resources
- Brand new system with great specs from previous planning work with JISC Collections KB+ Project Also not just software – shared service – crowd sourced knowledgebase – beyond an infrastructure silo I know many of you here at ER&L have heard the latest on GoKb over the last couple of days from Owen Stephens, Kristin Wilson and others but I wanted to mention this project because of the benefits that came from the collaboration that happened for this project between the US and UK institutions. This project was able to build somewhat of a known entity in terms of software because of the specifications that had been put into analysis for a system that would work for JISC Collections and their KB+ initiative. However, the big deal in working on this proejct was to change and innovate within the library supply chain as well as to offer a distributed leadership model within the Kuali OLE project which needed a KB service and infrastructure to eventually be capable of eresources management.
- Seen this in the Koha open source software community – also have seen It in the Blacklight Discovery community a bit – and a bit in the overal Kuali Community with finance and student in particular Tendancy for an organization to take the free software run off with it write enhaneements but ones that are not able to be put back into the base code – that can hurt the overall investment because it can cause headaches for upgrades over time and basically it means that the group that forked it is stuck with that version until they unify with the base code or just ultimately decide to underwrite the long-term cost which is not as cost effective as sharing the overal l cost with the community.
- How do we achieve better community Need to be able to judge good risks and enable collaborations that make them happen Need to be able to create an environment that can handle some elements of prototypes that fail Need tto be able to better understand our investments in overall Library IT spending in order to better assess our abilities to provide information in the best possitble ways for our users.
- How do we enable larger scale longer-term collaborations – CLIR – Committee on Coherence at Scale – sponsoring postdocs to look into needs of scale for higher education – Almanac of projects DPN – Digital Preservation Network – IU heavily invested – our president is chair of their board – HathiTrust Research Center – how do we make large-scale analysis and visualization possible for our users – utilizing our data like content from DPLA and the HathiTrust