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Careers
           your questions answered
           ❱❱ I’m a quality manager and I’m thinking of branch-
           ing out to become an auditor. Where should I start?
           First, you need to make sure it is the             experience will be valuable here,     people on
           job for you. You need to be suited to              as will any knowledge of one or       the move
           the loneliness of the long-distance au-            more management systems
           ditor. You will be working on your own        In terms of how attractive you will be     ❱❱ BSI
           and, believe it or not, external auditors     to a certification body the following      BSI Group has appointed Thomas
           are not everyone’s favourite person!          areas are always important:                Gorrie as a non-executive board
                      Second, you need to con-              • Technical areas – auditors have to    member. Thomas is board trustee
                        sider whether you are                 be competent in the market sector     to the prestigious Robert Wood
                            approaching this to be            in which they are asked to audit to   John Foundation and a former
                               a full-time employee           maintain credibility. This includes   Johnson & Johnson corporate
                                 or to be a contract          knowing legal requirements, tech-     vice-president.
                                   auditor working            nology and jargon used in the dis-
                                    for one or more           cipline. Breadth of experience will   Dr Gert Bos has been appointed as
                                     certification            be attractive to the certification    BSI head of regulatory and clinical
                                     bodies, perhaps          body as you will be able to audit a   affairs. He will focus on strength-
                                     involving some           wide range of organisations           ening BSI’s role in the regulatory
                                     consultancy.           • Management systems standards          work at an EU level in Brussels,
                                       The role of the        – in order to keep customers          supporting complex drug-device
                                   quality auditor is         happy through auditor continuity,     and animal tissue combination
                                 different from any           certification bodies are looking      projects.
                                other quality role,           to employ auditors with ability in
                             but there are similari-          multiple standards                    ❱❱ John Mayhead
                         ties. For example, for any      Most certification bodies prefer allo-     John Mayhead CBE has been ap-
                    role you will need:                  cating work to local auditors, but there   pointed to the independent Adver-
             • Integrity – this is very important as     is significant trade-off with knowledge    tising Standards Authority council.
               an auditor. Not only do you have          of technical areas and management          He will sit on both the broadcast
               duties to your certification body,        systems standards. This could mean         and non-broadcast councils and
               but also to the organisation you          your portfolio has a mix of local and      will take over from Susan Murray
               are auditing, its customers and           wide-spread clients to serve.              who served on the council for her
               even its competitors                         You need to be well organised. You      full six-year term.
             • Impartiality – your role is to audit      will be booking your own appoint-
               to requirements, not to your opin-        ments, planning each audit, carrying       ❱❱ edward aStle
               ion. You can’t give your favourite        out audits to programme and plan,          Intertek, a provider of quality and
               an easy ride and others a hard            dealing with cancellations, preparing      safety services, has appointed
               time. Being asked to pass judge-          and submitting audit reports, handling     Edward Astle as a non-executive
               ment takes a lot of getting used to,      expenses and communicating with            director. Edward is currently pro-
               but if you stick to facts then you        the certification body and clients – not   rector of commercial development
               should be all right                       to mention keeping your knowledge          at Imperial College London.
             • Quality tools and techniques – all        and skills up to date for all technical
               organisations you audit will be           areas and management systems that          ❱❱ tIM eScudIer
               working with these, so your               you cover.                                 Amnis, specialist healthcare qual-
                                                                                                    ity, innovation and productivity
                                                                                                    improvement enabler, has appoint-
                                                                                                    ed Tim Escudier as adviser to the
                                                                                                    board. Tim is also non-executive
           please email your                              useful links                              director of the Princess Alexandra
           career questions                               www.irca.org                              Hospital NHS Trust and has just
           and job moves to                               www.smallbusiness.co.uk                   finished a term as interim chair at
           editorial@thecqi.org                           www.thecqi.org/training                   the trust.



         52   | OCTOBER 2009 | qw                                                                                             www.thecqi.org




p52_CareersQWOct09.indd 52                                                                                                                     24/9/09 10:56:23

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P52 careers qw_oct09

  • 1. Careers your questions answered ❱❱ I’m a quality manager and I’m thinking of branch- ing out to become an auditor. Where should I start? First, you need to make sure it is the experience will be valuable here, people on job for you. You need to be suited to as will any knowledge of one or the move the loneliness of the long-distance au- more management systems ditor. You will be working on your own In terms of how attractive you will be ❱❱ BSI and, believe it or not, external auditors to a certification body the following BSI Group has appointed Thomas are not everyone’s favourite person! areas are always important: Gorrie as a non-executive board Second, you need to con- • Technical areas – auditors have to member. Thomas is board trustee sider whether you are be competent in the market sector to the prestigious Robert Wood approaching this to be in which they are asked to audit to John Foundation and a former a full-time employee maintain credibility. This includes Johnson & Johnson corporate or to be a contract knowing legal requirements, tech- vice-president. auditor working nology and jargon used in the dis- for one or more cipline. Breadth of experience will Dr Gert Bos has been appointed as certification be attractive to the certification BSI head of regulatory and clinical bodies, perhaps body as you will be able to audit a affairs. He will focus on strength- involving some wide range of organisations ening BSI’s role in the regulatory consultancy. • Management systems standards work at an EU level in Brussels, The role of the – in order to keep customers supporting complex drug-device quality auditor is happy through auditor continuity, and animal tissue combination different from any certification bodies are looking projects. other quality role, to employ auditors with ability in but there are similari- multiple standards ❱❱ John Mayhead ties. For example, for any Most certification bodies prefer allo- John Mayhead CBE has been ap- role you will need: cating work to local auditors, but there pointed to the independent Adver- • Integrity – this is very important as is significant trade-off with knowledge tising Standards Authority council. an auditor. Not only do you have of technical areas and management He will sit on both the broadcast duties to your certification body, systems standards. This could mean and non-broadcast councils and but also to the organisation you your portfolio has a mix of local and will take over from Susan Murray are auditing, its customers and wide-spread clients to serve. who served on the council for her even its competitors You need to be well organised. You full six-year term. • Impartiality – your role is to audit will be booking your own appoint- to requirements, not to your opin- ments, planning each audit, carrying ❱❱ edward aStle ion. You can’t give your favourite out audits to programme and plan, Intertek, a provider of quality and an easy ride and others a hard dealing with cancellations, preparing safety services, has appointed time. Being asked to pass judge- and submitting audit reports, handling Edward Astle as a non-executive ment takes a lot of getting used to, expenses and communicating with director. Edward is currently pro- but if you stick to facts then you the certification body and clients – not rector of commercial development should be all right to mention keeping your knowledge at Imperial College London. • Quality tools and techniques – all and skills up to date for all technical organisations you audit will be areas and management systems that ❱❱ tIM eScudIer working with these, so your you cover. Amnis, specialist healthcare qual- ity, innovation and productivity improvement enabler, has appoint- ed Tim Escudier as adviser to the board. Tim is also non-executive please email your useful links director of the Princess Alexandra career questions www.irca.org Hospital NHS Trust and has just and job moves to www.smallbusiness.co.uk finished a term as interim chair at editorial@thecqi.org www.thecqi.org/training the trust. 52 | OCTOBER 2009 | qw www.thecqi.org p52_CareersQWOct09.indd 52 24/9/09 10:56:23