Training catalogue

Training Catalogue

Phone 03 9554 6000
Phone 1800 334 684
Freecall 03 9554 6000
Freecall

1800 334 684

1 Fairborne Way, Keysborough VIC 3173
education@designwyse.com.au
www.designwyse.com.au

Training at Designwyse
Designwyse is an Apple Authorised Training
Centre. Whether you are deploying iPads in
a school environment or learning the latest
in Apple systems for business, we offer an
array of training options which will serve
your needs.
At Designwyse we offer state of the art
training facilities onsite and also the option
of training in-house at your business or
educational environment.

Designwyse runs current courses that reflect
the changing requirements of business and
education in today’s market.

Below are listed the courses we are running
over the next few months and the page of
their course description in this catalogue.

Contents
Course Name

Page

Apple Certified Mountain Lion 201 OS X Server Essentials 10.8

4

iPad & iPhone Deployment

5

iBooks Author

6

iPad Basics

7

iPads in the Classroom for Primary Teachers

8

Macs for Windows Techs

9

Mac Deployment

10
11
12

Custom Training Packages

13

Training Schedule

Training Catalogue

3

Apple Certifications & Examinations

Richard Gynes, MSc, is an Apple Certified
Trainer and Apple Certified Technical
Co-ordinator 10.8, who has over 25 years
experience.

Apple Certified Mountain Lion 101 OS X Support Essentials 10.8

iOS 7 Update & iOS Device Management Upgrade

Have a look through the current courses
listed in this Catalogue. All courses are run
by our experienced Apple Certified Trainer,
Richard Gynes.

13

Page 2

Course Descriptions
Apple Certified Mountain Lion 101
OS X Support Essentials 10.8
3 Day Training Course
$1495 inc gst
2 + $1295 inc gst - * (2 people booked or 2

or more course bookings
for 3 day Apple Certified
Courses)

.9
Free 10 ks
ic
Maverate
Upd e
Cours

Prerequisites:
Knowledge of OS X and basic computer
navigation.

You will Learn:
• he troubleshooting process and how to
T
become more efficient with available tools and
resources
About this Apple Certified Course:
• eatures and functionality of OS X Mountain
F
OS X Support Essentials is a three-day, handsLion, including how to find additional
on course that provides an in-depth exploration
information
of troubleshooting on OS X Mountain Lion. This
• ow to prepare for Apple Certified Support
H
course is designed to give you a tour of the
Professional (ACSP) 10.8 certification
breadth of functionality of OS X Mountain Lion
and the best methods for effectively supporting
Course Outline:
users of OS X Mountain Lion systems. The
course is a combination of lectures and handsPart 1: Installation
on case study exercises that provide practical
Prepare and partition the drive, install OS X
real-world experience.
Mountain Lion, use the installer log files to verify a
successful installation, configure OS X Mountain
Who should attend:
• elp desk specialists, technical coordinators, Lion with the Setup Assistant, update software
H
service technicians, and others who support with Software Update and Installer, tips and
techniques for troubleshooting an installation
Mac users
problem.
• echnical support personnel in businesses
T
that use Mac computers
• echnical coordinators or power users who
T
manage networks of computers running
OS X — such as teachers and technology
specialists who manage networks or
computer labs

Part 2: User Accounts
Create and manage user accounts, create
and manage administrator accounts, locate
directory attributes, security, password selection,
Keychain, and FileVault.

Part 6: Network Configuration
Basic networking configuration, TCP/IP
networking, Ethernet, AirPort, multiple network
connections, appropriate use of network
locations, isolating and troubleshooting
network elements.
Part 7: Network Services
Connecting to common network resources,
Network Users accounts with Directory
Services, AFP SMB, SSH, FTP and WebDAV
,
,
connections, Bonjour, NetBIOS, the network
browser, isolating client software issues from
network issues. Enabling network services
on a OS X Mountain Lion client, peer-to-peer
collaboration, sharing files between Macs and
Windows, sharing web documents, screen
sharing, firewall as well as techniques to isolate
server issues from client and network issues.
Part 8: Peripherals and Printing
Connecting peripherals to a Mac, cabling,
connections, device drivers for common
peripherals, managing printers, print-job
management, printer PPDs and PDF
workflow, techniques for isolating cabling,
driver, or application issues.

Part 9: System Startup
Troubleshooting boot issues with a Mac at
startup, phases of the startup process, which
Part 3: File Systems
part of the system is active during each phase,
About the Trainer:
File systems supported by OS X Mountain Lion, issues that can arise, automatic process
The course is run by Richard Gynes, MSc,
launching with launched and login window
Apple Certified Trainer, Apple Certified Technical file and directory ownership and permissions,
Disk Utility and file repair, using the command line startup items.
for file management.
experience.
Also Included:
Part 4: Data Management
Students will receive the print book and
Course Specifics:
The root volume, file system layout, preferences, electronic book bundle of OS X Support
Price: $1495 inc gst
frameworks, file types unique to OS X Mountain Essentials: Supporting and Troubleshooting
Time: 9.30 am to 4:30 pm (3 day course)
Lion (i.e., resource forks and packages),
OS X Mountain Lion by Kevin M. White and
Lunch: Lunch refreshments are provided.
Spotlight, file archives, disk images, archiving
Gordon Davisson to keep.
Location: 1 Fairborne Way,

and restoring data with Time Machine, managing
Keysborough, VIC 3173
backup data, how to access the data outside of Please note:
Bookings: training@designwyse.com.au
Time Machine.
Cancellation fees apply.
Contact: our Account Manager or the Sales
Y
Team at Designwyse
Part 5: Applications and Processes
Applications supported in OS X Mountain Lion,
applications created with different developer
APIs, the UNIX concept of a process, the
relationship of processes and applications,
tools to monitoring and managing processes,
application preferences, troubleshooting,
Boot Camp.

Phone
Freecall

03 9554 6000
1800 334 684


Apple Certified Mountain Lion 201
OS X Server Essentials 10.8
$1495 inc gst

or more course bookings
for 3 day Apple Certified
Courses)
OS X Server Essentials is a three-day course
designed to give technical coordinators and
entry-level system administrators the skills,
tools, and knowledge to implement and
maintain a network that uses OS X Server on
Mountain Lion. Students learn how to install
and configure OS X Server to provide networkbased services, such as file sharing, web
and wikis. Tools for efficiently managing and
deploying OS X are also covered. The course is
a combination of lectures and hands-on case
study exercises that provide practical real-world
experience.

.9
Free 10 ks
ic
Maverate
Upd e
Cours

You will Learn:
• he features and functionality of OS X Server
T
on Mountain Lion
• ow to configure essential services on OS X
H
Server on Mountain Lion
• ow to use OS X Server tools to monitor and
H
troubleshoot services
• ffective use of OS X Server to manage a small
E
network of Macintosh computers and users
• ow to manage access to files and services
H
• ow to prepare for Apple Certified Technical
H
Coordinator (ACTC) 10.8 certification
Course Outline:
Part 1: Configuring and Monitoring OS X Server
• nstalling OS X Server
I
• Providing DNS
• Exploring the Server App
• Configuring SSL
• Using Status and Notifications
• Backing Up Mountain Lion Server

Who should attend:
This course is designed for help desk
specialists, technical coordinators, and entrylevel system administrators who implement and
maintain networks using OS X Server.

Part 2: Configuring Accounts
• Managing Local Accounts
• Configuring Open Directory services
• Managing Local Network Accounts

About the Trainer:
Apple Certified Trainer, Apple Certified Technical
experience.

Part 3: Managing Devices with Configuration
Profiles
• onfiguring OS X Server to Provide Device
C
Management
• Managing with Profile Manager

Course Specifics:
Price: $1495 inc gst
Lunch: Light lunch provided.

Y
Team at Designwyse
Prerequisites:
This technical level course requires a good
understanding of IT terminology and skills.
Experience with Apple Macs is required. Server
level administration experience or attendance
at the Mac Mountain Lion 10.8 Help Desk
Course.

Training Catalogue

Page 4

Part 4: Providing File Services
• Providing File Sharing Services
• Understanding File Access
Part 5: Implementing Deployment Solutions
• Leveraging NetInstall
• Implementing Software Update Service
Part 6: Providing Network Services
• osting Backups with the Network Time
H
Machine Service
• Providing Security via the VPN Service
• Providing DHCP Service
• Hosting Websites
Part 7: Using Collaborative Services
• Providing Mail Services
• Configuring the Wiki Service
• Implementing Calendar Service
• Providing Messages Service
• Configuring Contacts Service
Also:
Students will receive
the print book and
electronic book bundle
of OS X Server Essentials:
Using and Supporting
OS X Server on Mountain
Lion by Arek Dreyer
and Ben Greisler.
Please note:

iPad iPhone Deployment
$545 inc gst

or more 2 day course
bookings)
About this course:
The iPad and other iOs devices like the
iPhone are exciting, innovative devices that
have presented ICT staff with a few challenges
with regards to deployment and management.
This course is designed to show technical staff
and power users how iPads, iPhones and
iPod touches can be imaged (or not), deployed
and managed within an organisation. This is
a practical hands on course where you will
undertake exercises to reinforce the taught
theory and use management software
including Mountain Lion Server to create
iOS profiles and deploy them.
Who should attend:
Administrators, management, ICT staff and
education technicians who need to deploy
and manage groups of iPads, iPod Touches or
iPhones.
About the Trainer:
experience.
Course Specifics:
Price: $545 inc gst ($495 Education)

Keysborough, Vic 3173
Contact: Your Account Manager or the Sales
Team at Designwyse
Prerequisites:
Experience with iOS device(s) such as an iPad
or iPhone is required. Server level administration
experience would be helpful but not essential.
An iPad will be provided for the duration of the
course.

Phone
Freecall

03 9554 6000
1800 334 684

You will Learn:
iOS Devices
Overview of iOS devices that can be managed:
iPad, iPhone, iPod Touch. Their similarities and
differences.
Deploying software to an iPad
You will learn how to deploy software through
iTunes, Apple Configurator and MDM. We will
look at mass deployment.
iOS App Licensing
A look at licensing and retention of ownership by
the institution for iOS app deployment.
* VPP codes and leasing software
Device Management:
• evice management, what can and what
D
cannot be managed now on iPads, iPod
Touches or iPhones.
• reventing the user from adding additional
P
software or deleting software on devices.
•
Resetting passwords
•
Enforcing encrypted backups

Profile Deployment Security
Certificates:
• ou will deploy iOS profiles and security
Y
certificates.
Management Strategies:
• anagement strategies, remote lock and
M
wipe.
• obile Device Management (MDM) software
M
suites will be examined and compared.
Documentation, Links and Software
Used:
• ocumentation with links to further reading
D
and resources will be provided.
• oftware you will use – Apple iOS, OSX ,
S
iTunes, Apple iPhone configuration utility,
Apple Configurator, Mountain Lion Server
profile manager.
Please note:


iBooks Author
$345 inc gst

bookings)
About this Course:
iBooks Author is a free application for Apple
Macintosh computers which allows you to
combine slideshows, text, photos, video,
audio, 3D objects and self review quizzes. In
this practical course you will create your own
iBooks Author Manual as an iBook.
The course covers basics like adding photos
and video, flowing text, inserting new chapters,
and previewing and exporting your iBook to
an iPad. You will learn which fonts you can
safely use in iBooks Author, how to customise
layouts, use master objects, slideshows and
quizzes. You will see how to distribute free and
paid iBooks. You will take your own electronic
manual and resources guide away with you.

Prerequisites:
This user level course requires a reasonable level
of laptop or desktop skill. Experience with an iOS
device such as an iPad, iPhone or iPod Touch
would be useful. An iPad and a Mac computer
will be provided for your sole use for the duration
of the course.
Course Outline:

Quick Overview
• Overview of iBooks Author
• uickly create a book from source material and Publishing an iBook
Q
learn hoe to use a template
• Free distribution methods
• review the “quick” iBook on an iPad
P
• Paid distribution – what’s required.
In Depth
• Create a cover and add an intro movie

Who should attend:
Any authors and teachers who wish to self
publish. Trainers, other educators, sales staff,
administrators who wish to distribute learning
materials or information in a rich multimedia
format for iPads.
About the Trainer:
experience.
Course Specifics:
Price: $345 Inc Gst ($295 for 2 or more
bookings)
Lunch: Lunch and refreshments provided.
Team at Designwyse

Training Catalogue

• Chapters, sections, pages
• Text and styles
• Media browser, images and layout
• Alignment, text, objects
• Layouts, templates and custom templates
• Master objects
• Creating galleries of photos
• Adding video, audio, presentations
• 3D objects
• Interactivity
• Adding weblinks

Page 6

Please note:

iPad Basics
$345 inc gst

bookings)

You will see how to print from your iPad and
how to use a TV or projector to show your
presentations and photographs.
Who should attend:
Anyone who is new to the iPad or iPhone , iPod
touch. The aim is to get you started with using
your iPad.

About this course:
Have an iPad and not sure how to make the
best use of it? The aim of this course is to
About the trainer:
explore the use of the Apple iPad mobile device The course is run by Richard Gynes,
for personal or business use.
MSc, Apple Certified Trainer, Apple Certified
Technical Co-ordinator 10.8, who has over 25
Hands on activities will make you familiar with
years experience.
using the iPad, setting up email, sending and
receiving documents, adding apps and backing
up the iPad.

Hands-On Course Outline:
Introduction to your iPad
• uttons and settings
B
• estures – finger swipes and shortcuts
G
• eyboard navigation and shortcuts
K
Using your iPad
• avigating around your iPad
N
• diting text, dictating text, managing objects
E
importing graphics
• sing office style applications
U
• mail
E
• otes
N
Apple IDs iCloud
• btaining an Apple ID.
O
• hy to use iCloud, or not.
W
• pp purchasing.
A
• books iBooks.
e
B
acking up your iPad
• acking up your iPad to iTunes or iCloud
B
Projection and Printing
• rinting from your iPad, presenting, how
P
to use a TV or projector to show your
presentations and photographs.
File and Data Transfer
• oving files through iTunes, iCloud, and
M
apps. Web based storage. Local file server
access.
Apps and Applications we will use
iTunes, iBooks, Pages, Numbers, Keynote,
Camera, FileExplorer and GoodReader.
Intended outcome:
A confident iPad user with basic iPad skills.
Please note:

Phone
Freecall

03 9554 6000
1800 334 684


iPads in the Classroom for
Primary School teachers
$345 inc gst

bookings)
About this Course:
Get the most out of your school iPads. The
aim of this practical course is to explore
the use of the Apple iPad mobile device in
your classroom. Hands-on activities will be
undertaken and different styles of use will be
discussed. We will use a wide range of apps
to develop a range of strategies to incorporate
writing, storytelling, numeracy, mind-mapping,
publishing, recording and creating video and
music on the iPad in your lessons. There
will be a collaborative sharing session where
participants can exchange favourite apps and
lesson ideas.

Training Catalogue

Managing students’ work, file storage, sharing
work, both in the classroom and more widely will
be covered. Physical management, syncing and
recharging, printing, wired or wireless projection
and using the Apple TV will be demonstrated
and practiced.
Who should attend:
Primary school teachers of all year levels and
librarians who wish to explore or extend their
knowledge of iPad use and management in the
classroom or library.
About the Trainer:
experience.

Course Specifics:
bookings)
Location: 1 Fairborne Way, Keysborough, Vic
3173
Team at Designwyse
Prerequisites:
This user level course requires a basic level of
laptop or desktop computer skill. Experience
with an iOS device such as an iPad, iPhone
or iPod Touch would be useful. An iPad and
a Mac computer will be provided for your sole
use for the duration of the course.
Please note:

Page 8

Macs for Windows
Technicians
$345 inc gst

bookings)
About this Course:
This practical hands on course aims to train
attendees in connecting Macs to Windows
servers and client computers. Attendees will
try several different ways to do this and will see
their results.
Exercises include exploring methods of
authenticating to Active Directory and seeing
the option of managing Macs, with an OS X
server. We will also look at printing from Macs in
a Windows environment. Note that this course
is not in-depth training on OS X Server.

Who should attend:
IT Administrators with Windows, or Linux/Unix,
experience wishing to learn how to integrate
Macs with Windows. Also Mac Administrators
and advanced users wishing to learn Windows
integration and managed computer accounts for
Mac OSX.

Team at Designwyse

About the Trainer:
experience.

You will Learn:

Course Specifics:
bookings)
Location: 1 Fairborne Way, Keysborough, Vic
3173

Prerequisites:
Some Mac OS X knowledge or Windows
technical support experience.

Accounts
• onfiguring a Mac to Connect to a Network
C
Account Server
• Using Network Accounts
File Sharing
• Connecting to File Servers
• Personal File Sharing
Email, Calendars, and Contacts
• Mail, Contacts Calendars, Preferences
Security
• ser Account Security, System Security,
U
Network Security
Printing Messaging
• onnecting to a USB Printer, Set Up a Printer
C
to Print Wirelessly, Printing to a Network
Printer, Specify Your Printer’s Features, Share
Your Printer
• bout iMessage and iOS Devices, About
A
Jabber Accounts, Configuring Messages,
Chat on Your Local Network
Data Management
• ackup Migrating Data from Windows to a
B
Mac, Backing Up Data,
Cross-Platform Compatibility
• unning Windows on a Mac
R
Client Management
• pen Directory – Active Directory- MCX
O
Settings
• CX settings – copying MCX settings or
M
Profile Management, OpenDirectory or
Profile Manager to manage computers and
users
Please note:

Phone
Freecall

03 9554 6000
1800 334 684


Mac Deployment
$545 inc gst

bookings)
This course is an intensive and practical course
for those who need to roll out computer
images, and post imaging software install
packages to their client Mac computers. All
elements of the course are covered as practical
hands on exercises in the training room. We
will use 3rd party tools such as DeployStudio,
Munki, and Apple’s own Mac Server tools.
We will look at commercial software options.
Deployment management and planning will
be covered.
Who should attend:

Staff responsible for deploying, maintaining and
managing Apple Macintosh Computers: network
admins, Mac admins, desktop
support staff.
About the Trainer:
experience.
Course Specifics:
Price: $545 inc gst ($495 2+)
Team at Designwyse
Prerequisites:

Experience with Apple Macs is required. Server
level administration experience or attendance
at the Mac Mountain Lion 10.8 Help Desk
Course.
You will Learn:
All necessary equipment will be provided for
the duration of the course.
• Set up of Mac Mountain Lion OS X Server
• Netboot and DeployStudio
• DNS and DHCP requirements
• Creation of netboot images
• Creation and deployment of images
• et up of automated workflows automated
S
AD OD binding
• etting of Firmware Password other post
S
install scripts
• Automatic disc partitioning
• Imaging
• Dual/triple booting of the Mac
• Point-cast and multi-cast deployment.
Please note:

Training Catalogue

Page 10

iOS 7 Update iOS Device Management Upgrade
$345 inc gst

bookings)

About the Trainer:
experience.

You will Learn:
This one day course will cover changes in
iOS 7 on iPads and iPhones and other iOS
devices. These new features will be explained
and explored:

Many of the key changes in iOS 7 are to do
with management of iOS devices, iPads,
iPhones, Apple TVs and iPods. Many changes
are being made to the iOS operating system
with IT administrators, schools and companies
in mind. This one day practical course will
explore and explain the many new features.

Course Specifics:
Price: $345 inc gst
Lunch: Lunch refreshments are provided.

Y
Team at Designwyse

• iOS 7
• ew deployment procedures
N
• ew options in management of devices
N
• pp software management and distribution
A
• upervised Mode and MDMs
S
• ew software purchasing and licensing
N
arrangements
• Books
i
• irDrop
A
• ree Apple Software for new devices
F
• educing your Internet bandwith usage for
R
iOS devices with app caching

Who should attend:
This class is for managers, system
administrators and IT staff, and teachers who
are purchasing, implementing or maintaining
iPads, iPhones and other iOS systems and
who are already very familiar with iPads,
iPhones or other iOS devices.

Phone
Freecall

03 9554 6000
1800 334 684

Prerequisites:
Familiarity with iPads or iPhones use.

Please note:


Apple Exams at Designwyse
The benefits of certification include
• Recognition of your technical expertise
• Visibility in a competitive marketplace
• aving your certifications listed on the Apple
H
Certified Professionals Registry
• Gaining a personalised certificate
• Having an Apple certification logo to display.

Preparation
The best way to prepare the Mountain Lion 101
OS X Support Essentials for 10.8 and Mountain
Lion 101 OS X Support Essentials 10.8 IT
exams is to attend instructor led training where
you will do hands on practical exercises.
http://www.designwyse.com.au/training-atdesignwyse/

What do we Offer?
Price
We offer you all Apple exams, IT or Pro, with the The cost of an Apple Certification exam is $220
exception of Apple hardware (ACMT) exams .
inc GST.
Exam only?
You can also take your Apple certification
exams at Designwyse even if you have not
attended training at Designwyse.

Training Catalogue

Requirements
A minimum of 48 hours notice is required, prior
to the exam. You will need an Apple ID for the
Apple Certification Record System, that only
you use, to take an exam. If you already have an
Apple ID for the ACRS please bring your details,
username and password to the exam.

Page 12

If you do not, it will be possible to set one up
prior to the exam if you have web access to an
email account or you can create one now:
http://appleid.apple.com/
Retaking Exams
In the event it is necessary for you to retake an
exam (we hope not) then a minimum of 7 days
(i.e. 7 x 24 hours) must elapse before you
may retake.
Booking
Call Designwyse on 1800 334 684 to make
your booking or make an online booking
request at www.designwyse.com.au

Made To Measure:
Customised Training Packages from Designwyse
Expert Knowledge
Drawing upon expert knowledge and industry
experience, Designwyse is able to offer
comprehensive beginner to advanced level
training in Mac and iOS hardware and software
for iPhone and iPad.
Course Specifics
Hand pick elements of relevance from our
existing course structure, or request new
content. For example your business may be
moving into using wireless mobile devices such
as iPads, and Designwyse can put together a
training package that can educate and support
your staff in usage, maintanance
and connectivity.
Materials
We train on iPads and Macbooks and can
cater for large groups at our Keysbourough
Training Facility. We can also come to you.

Confirmed courses running at Designwyse
over the next few months
Start Date

Course title

Days

Cost

Monday, 30 September 2013

Mountain Lion 101 OS X Support Essentials 10.8

3

$1495 / $1295*

Thursday, 3 October 2013

iPad Basics

1

$345 / $295*

Friday, 4 October 2013


1

$345/ $295*

Wednesday 23 October 2013

iPad and iPhone Deployment

2

$545 / $495*

Monday 28 October 2013

iBooks Author

1

$345 / $295*

Tuesday, 29 October 2013

iOS 7 Update iOS Device Management Upgrade

1

$345 / $295*

Wednesday, 6 November 2013

Mountain Lion 101 OS X Support Essentials 10.8

3

$1495 / $1295*

Monday, 11 November 2013

Mountain Lion 201 OS X Server Essentials 10.8

3

$1495 / $1295*

Monday, 18 November 2013

iPad Basics

1

$345 / $295*

Tuesday, 19 November 2013


1

$345 / $295*

Wednesday, 27 November 2013

iPad and iPhone Deployment

2

$545 / $495*

Wednesday, 4 December 2013

iBooks Author

1

$345 / $295*

Wednesday, 11 December 2013

Mac Windows Integration

1

$345 / $295*

* people booked or 2 or more course bookings for courses with the same number of days
2

Phone
Freecall

03 9554 6000
1800 334 684


Pantone 2945c

Phone 03 9554 6000
Freecall 1800 334 684

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