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Refresh 001: Building User-Centered Web Apps in a Crunch

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The document discusses building user-centered web applications with limited time and resources. It recommends an agile user-centered design approach using guerilla HCI techniques like card sorting, affinity diagrams, paper prototyping, and hallway usability testing to prioritize features and iteratively design and test the application. The toolbox section then describes specific guerilla HCI methods that can be used at different stages of the process.

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Building User- Centered Web Apps in a Crunch Jackson Fox / Lulu.com / jacksonfox@gmail.com
Goal: Build web applications that are usable and user-centered even when time and money are in short supply.
Guerilla HCI Agile UCD
Themes: Sort out your priorities Incremental and iterative development Release early, release often
Web App Feature Feature Feature Feature Feature Feature Feature
Web App Feature Feature Feature Feature Feature Feature Feature
Web App Feature Feature Feature Feature Feature Feature Feature Most Effort Least Effort
Web App Feature Feature Feature Feature Feature Feature Feature Now Later
The Guerilla HCI Toolbox
Information Architecture Card Sorting Affinity Diagrams
Photo by Yandle @ Flickr Card Sorting
Photo by josh.ev9 @ Flickr Affinity Diagrams
Interaction Design Competitive Analysis Paper Prototypes
Competitive Analysis AKA “What Would Amazon Do?”
Photo by Kables @ Flickr Paper Prototypes
Usability Testing Hallway Testing Heuristic Evaluation Cognitive Walkthroughs
Photo by Kables @ Flickr Hallway Testing
✓ Visibility of system status ✓ Match between system and the real world ✓ User control and freedom ... Heuristic Evaluation
Cognitive Walkthrough
Test → Fix → Test Don’t sweat the numbers
Putting it all Together
Research Design Development Validation Paper Hallway Card Sorting Prototypes Testing Affinity Hallway Cognitive Diagrams Testing Walkthroughs Competitive Competitive Heuristic Analysis Analysis Evaluation Heuristic Evaluation Cognitive Walkthroughs
The End
Refresh 001: Building User-Centered Web Apps in a Crunch

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Refresh 001: Building User-Centered Web Apps in a Crunch