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The psychologist Abraham Maslow developed a
theory that suggests we, humans, are motivated
to satisfy five basic needs. These needs are
arranged in a hierarchy. Maslow suggests that
we seek first to satisfy the lowest level of needs.
Once this is done, we seek to satisfy each
higher level of need until we have satisfied all
five needs.
Fathimath Raufa_5657
Fathimath Raufa_5657
 Now guess to which level these products
belongs to
Fathimath Raufa_5657
E reader Expensive
Shoes
Vacation home
Saving
account
Fathimath Raufa_5657
Fathimath Raufa_5657
This five products belongs to esteem need of
Maslow’s hierarchy of needs. Esteem Needs are
the need for positive self-image and respect and
recognition issues such as job titles, nice work
spaces, and prestigious job assignments.
Why will a person want
 E reader
 Expensive shoes
 Vacation home
 Saving account
That is because he needs self respect, prestige .
Fathimath Raufa_5657
If a person is having expensive shoes, e
reader he will be recognized as a rich
person and the need to impress others
is most often found in individuals who
wish. Plus a person with a high saving
and spends so much on home vacation,
people will value and believe that he is a
very rich person he can do anything he
wants.
Fathimath Raufa_5657
Segmentation of the products
Fathimath Raufa_5657
Expensive shoes
Expensive shoes can be segmented under
benefit segmentation; it is grouping the
customers according to the specific benefit
that they want from the product.
Expensive shoes can be on this base, because
no matter what the price is, Footwear it must
be comfortable, less slippery, and must
reduce the risk of injury especially those
shoes designed for athletic, football. Shoes for
professional runners must be adequately
cushioned, stable, flexible, and lightweight.
Professional runners doesn’t concern about
the price they want comfort.
To promote expensive shoes famous sports
player can be used.
Fathimath Raufa_5657
Home vacation
Home vacation can be segment on
the bases of age, that can be
between 20 to 30 and especially for
newly married couples. A company
might discover that newly married
individuals are more willing to pay
higher prices than single individuals.
Home vacation can target married
customers with promotions for
anniversary
As show in the advertisement a
young couple enjoying the vacation.
Fathimath Raufa_5657
Bank account
A saving account can be target for a
young couple who are planning to
get married. The next stage is when
the consumer forms a serious
relationship or perhaps gets married.
This will trigger the consumer’s need
to start saving more money, looking
for short-term investments or
investing in shares and stocks, or
borrowing larger amounts to perhaps
purchase a motor vehicle or buy a
big house to live with kids..
The advertisement shows the saving
money to buy a house
Fathimath Raufa_5657
E reader
Segmentation can be on the bases of
occupation. Like businessman, doctor and
teacher etc… because it will be very difficult
for those people who are very busy in their
job to carry lots of books which is important.
Through e reader it will be very easy for
them to get important information instantly
without must effort.
For example a businessman will have to
travel to promote his business I this case it
will be very difficult for him to get news and
carry heavy books, if he is having the e
reader then he can simple check the news
and read any book he wants, it is light and
small.
Fathimath Raufa_5657
Introduction to human needs
Maslow's hierarchy of needs explains how people
achieve their full potential by moving from basic needs
to self-actualization.
It contains 5 stages,
5.1 physiological need
5.2 safety need
5.3 love and belonging
5.4 Self esteem
5.5 self-actualization
The five needs are explained below
Fathimath Raufa_5657
This ad demonstrates the
physiological need of
Maslow’s hierarchy of
needs. The strategy of
this need is expressing
that water is very
important This ad fits
the physiological need
because water is
something that people
will always need and
thirst is something that
people will always have
Fathimath Raufa_5657
Basically tea can be
classified as a the
physiological need but in
this advertisement
It is to focus upon the
security needs. This tea
has the benefit of ginger
honey and cinnamon. All
those item are has lots of
benefit to health and
your body and mind. And
it directs the consumer’s
attention to being
healthy and secure Fathimath Raufa_5657
As soon as we look at the ad the first thing that comes to
our mind is love and hence the message strategy is clear
here.
This ad conveys the love and affection that this mother
have to her baby. Humans need to love and be loved as
well. When there is absence of this emotion there is
loneliness, So this level of Maslow’s hierarchy is one of
the most important needs to be met.
Fathimath Raufa_5657
Sleep is a physiological
need and normally
everyone sleeps on the
mattress. But this is an
advertisement about a
Vividus brand. the price
of the bed is nearly
$50,000. if a person buy a
mattress of this price his
intention is not only to
satisfy the physiological
need.
Fathimath Raufa_5657
This advertisement satisfy the
self actualization need with shruk
khan and tagheuer watch. The
strategy of this advertisement is if
you own tagheuer watch you are
of your own and you can take
your new style. Sharuk khan
satisfies self actualization need
and tagheuer watch satisfies self
esteem need because the watch
is very expensive come with
prestige
Fathimath Raufa_5657
Fathimath Raufa_5657

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Consumer behaviour

  • 1. The psychologist Abraham Maslow developed a theory that suggests we, humans, are motivated to satisfy five basic needs. These needs are arranged in a hierarchy. Maslow suggests that we seek first to satisfy the lowest level of needs. Once this is done, we seek to satisfy each higher level of need until we have satisfied all five needs. Fathimath Raufa_5657
  • 3.  Now guess to which level these products belongs to Fathimath Raufa_5657
  • 4. E reader Expensive Shoes Vacation home Saving account Fathimath Raufa_5657
  • 6. This five products belongs to esteem need of Maslow’s hierarchy of needs. Esteem Needs are the need for positive self-image and respect and recognition issues such as job titles, nice work spaces, and prestigious job assignments. Why will a person want  E reader  Expensive shoes  Vacation home  Saving account That is because he needs self respect, prestige . Fathimath Raufa_5657
  • 7. If a person is having expensive shoes, e reader he will be recognized as a rich person and the need to impress others is most often found in individuals who wish. Plus a person with a high saving and spends so much on home vacation, people will value and believe that he is a very rich person he can do anything he wants. Fathimath Raufa_5657
  • 8. Segmentation of the products Fathimath Raufa_5657
  • 9. Expensive shoes Expensive shoes can be segmented under benefit segmentation; it is grouping the customers according to the specific benefit that they want from the product. Expensive shoes can be on this base, because no matter what the price is, Footwear it must be comfortable, less slippery, and must reduce the risk of injury especially those shoes designed for athletic, football. Shoes for professional runners must be adequately cushioned, stable, flexible, and lightweight. Professional runners doesn’t concern about the price they want comfort. To promote expensive shoes famous sports player can be used. Fathimath Raufa_5657
  • 10. Home vacation Home vacation can be segment on the bases of age, that can be between 20 to 30 and especially for newly married couples. A company might discover that newly married individuals are more willing to pay higher prices than single individuals. Home vacation can target married customers with promotions for anniversary As show in the advertisement a young couple enjoying the vacation. Fathimath Raufa_5657
  • 11. Bank account A saving account can be target for a young couple who are planning to get married. The next stage is when the consumer forms a serious relationship or perhaps gets married. This will trigger the consumer’s need to start saving more money, looking for short-term investments or investing in shares and stocks, or borrowing larger amounts to perhaps purchase a motor vehicle or buy a big house to live with kids.. The advertisement shows the saving money to buy a house Fathimath Raufa_5657
  • 12. E reader Segmentation can be on the bases of occupation. Like businessman, doctor and teacher etc… because it will be very difficult for those people who are very busy in their job to carry lots of books which is important. Through e reader it will be very easy for them to get important information instantly without must effort. For example a businessman will have to travel to promote his business I this case it will be very difficult for him to get news and carry heavy books, if he is having the e reader then he can simple check the news and read any book he wants, it is light and small. Fathimath Raufa_5657
  • 13. Introduction to human needs Maslow's hierarchy of needs explains how people achieve their full potential by moving from basic needs to self-actualization. It contains 5 stages, 5.1 physiological need 5.2 safety need 5.3 love and belonging 5.4 Self esteem 5.5 self-actualization The five needs are explained below Fathimath Raufa_5657
  • 14. This ad demonstrates the physiological need of Maslow’s hierarchy of needs. The strategy of this need is expressing that water is very important This ad fits the physiological need because water is something that people will always need and thirst is something that people will always have Fathimath Raufa_5657
  • 15. Basically tea can be classified as a the physiological need but in this advertisement It is to focus upon the security needs. This tea has the benefit of ginger honey and cinnamon. All those item are has lots of benefit to health and your body and mind. And it directs the consumer’s attention to being healthy and secure Fathimath Raufa_5657
  • 16. As soon as we look at the ad the first thing that comes to our mind is love and hence the message strategy is clear here. This ad conveys the love and affection that this mother have to her baby. Humans need to love and be loved as well. When there is absence of this emotion there is loneliness, So this level of Maslow’s hierarchy is one of the most important needs to be met. Fathimath Raufa_5657
  • 17. Sleep is a physiological need and normally everyone sleeps on the mattress. But this is an advertisement about a Vividus brand. the price of the bed is nearly $50,000. if a person buy a mattress of this price his intention is not only to satisfy the physiological need. Fathimath Raufa_5657
  • 18. This advertisement satisfy the self actualization need with shruk khan and tagheuer watch. The strategy of this advertisement is if you own tagheuer watch you are of your own and you can take your new style. Sharuk khan satisfies self actualization need and tagheuer watch satisfies self esteem need because the watch is very expensive come with prestige Fathimath Raufa_5657