3. Functional Outline
WHAT? WHY? HOW?
Stating the purpose must be
done immediately, unless it’s bad
news. Then, I would write
something nice before dropping
the bomb. This does not give me
reason to fluff up my writing. It
just means be subtle about it.
I know to NEVER begin a memo
or letter with the reason, but I
must state it. Maintain
organization throughout the
document.
ALWAYS be DETAILED where
necessary.
When I get to the end of a memo
or letter, I decide if I want a
simple thank you or close with a
kind statement.
Picture from ClipArt
4. ‘s
The 5 C’s are a simple rubric to any professional correspondence. I used it
for every writing assignment throughout the course. I will continue using it
whenever I have something to write in the professional world.
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ClipArt
5. Clear. State the purpose at the
beginning. It will help keep clarity
throughout. Identify who the reader is
in some way so that when they read it
they know it’s for them. I must BE
DETAILED where I need to be. Word
choice is also a very important part of
keeping clarity.
Picture from ClipArt
6. Concise. I have learned that I don’t
need to flower up a simple letter or any
type of professional writing document I
write. If I’m not KISSing I’m doing too
much. Keep it short and simple and that’s
all there is to it.
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7. Complete. Missing vital information
in a letter, memo, e-mail, correspondence can
cause a lot of confusion. It’s just
unprofessional. I’ve learned to include news,
details, and closing no matter how miniscule
the message may be. I ALWAYS need to go
back and make sure I have included
everything I needed to.
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8. Correct.
I must make sher sure my
correspondence has the propper
proper format and grammar.
Picture from mylittleunderground.net
9. Courteous. If I am polite, as I should always be, especially in
professional correspondence, I have a better chance of getting the
outcome desired. I must stay away from biased and sexist language.
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10. Chapter 5
Business Writing Documents
and Elements
The new program proposal we had to write gave me a lot of
practice for this. With the help from my peers and their
reviews on my draft, I improved my skills in writing
proposals.
In this section I learned about
the different kinds of reports and
proposals there are and when
each one is used.
The types of reports are
feasibility, incident, investigative,
progress and activity, and trip.
The types of proposals are
internal and external. Within
each category there are
subcategories and they are as
follows.
Internal: informal, formal
External: solicited, unsolicited,
sales, grants
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11. Chapter 8
Presentations and Meetings
Active listening is something I need to work on. If I put my mind to it I can pay
attention. The most important thing I learned in this section is something you
stress very much. PURPOSE. I must determine the purpose when I listen and
conduct a meeting or present something. Without purpose there’s nothing.
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12. Relationship Marketing
Keeping up with clients is very important to any business. I learned that
newsletters can be sent through e-mail and how to properly do so. We
worked on this when we made a newsletter for the website we made. It’s
very useful and lets clients know we haven’t forgotten about them.
Picture from www.ogreninsurance.com
13. Chapter 2
Workplace Technology
I’ve learned about the
technologies I can use in the
workplace and when it’s
appropriate to use each one.
These technologies include:
blogs and forums, e-mail,
instant messaging, social
media, and text messaging.
Throughout the course we
used different sources for
our assignments.
Picture from http://www.thetshirtnexus.com/tipsandtricks/
14. Everything I learned throughout this course is very
significant. It is something I will keep with me when I have
school assignments as well as when I am a professional and
need to communicate with clients, managers, co-workers,
or other businesses. The more I practice, the better I will
get and then it will just come easy to me. If I don’t know
how to properly communicate in the business world, or any
workplace for that matter, I won’t be as successful as I
would like to be. You exposed us to different online tools
for presentations and newsletters and so on. If I practice on
my own I will become an expert and excel in presentations
and other forms of communications when I use them. I
know I will need these things when I become an
accountant. If I work on my listening and establishing a
purpose, with the proper tools, I will be very successful in
the workplace.
