3. Central Library
The mission of the Central Library is to facilitate
creation of new knowledge through
acquisition, organization of knowledge resources and
providing for value added services.
6. • Can they figure out if the website is teaching them how to access, so that
they learn by themselves?
• To get more information about central library, their personal account and
its resources.
• Are they able to search and locate a particular book or browse through
media/journal/e-book.
12. User googles “issue books
from IITB Library” opens
the first links and lands up
at some unknown website.
“iitblibrary.wordpress.com”
13.
14.
15. Users find it difficult to understand “OPAC” search. They keep looking for “book”
search and choose book search(OPAC) only after they pause a little on “opac search”
16. Novice users think that they’ll find a book inside
Library Services > Book Bank
17. Interface is very confusing and users don’t understand “Match” , “Media”
18. Information given in front of books seems “confusing” and users tend to
click the book icon which has no action assigned.
19.
20. Users find it difficult to find the difference between “like” and “equal to “,
in the complex menu
21.
22. Users find it difficult to find the difference between “and” and “or“, in the
complex menu
23.
24.
25. When the user searches for the same author in normal search, he gets the results.
When he tries the same in complex search he doesnt.
26. Advance search is very much similar to complex search that appears below
the normal search.
27. Advance search is very much similar to complex search that appears below
the normal search.
28.
29.
30.
31.
32.
33.
34.
35.
36. users don’t get what the numbers in the pop up window are, as to what they
mean book no. or stack no. etc…
37. When the user clicked the ribbon of the website by mistake it lead him to
IIT Bombay website.
