3. RED
WHITE
PINK
Happiness & Prosperity
Honesty & Simple
A color of Love
4.
5. Job description
• Veterinary : treat sickness and take care of
pets
• Sales manager : sale, import, check quality of
products and services
• Marketing manager : improve prestige of
shop, create advertise and promotion to get
more customers
• They are shareholders
8. VETERINARY
Improve knowledge of animal’s health
Participant usually in World Society for
the Protection of Animals to gain new
skills
Learn and invent many cures for animals
Watch Discovery channel often can
help improving knowledge of
animals
Get a master degree in Veterinary
Do researches and discuss about work
with other Veterinaries to learn
experiences from them.
Become very good user in treatment
Make animals feel more energetic and
healthier when they take a treatment
Appear immediately when there are
emergencies
9. SALES MANAGER
Improve persuasive skills
Read books relate to charisma skills
Good user in verbal and non-verbal
Increase the amount of sales and
improve quality of good and services
Update trends quickly
Giving subordinates specific tasks
Sometime create products that
customers do not need as well
Negotiate about improve quality
with manufacturers
10. MARKETING MANAGER
Come up with many effective ideas
Create preferences for customers
Build good prestige for company
Improve relationship with customers
Motivating employees
Developing plans and forecasting
Make our brand become famous
Always listening what are customer
needs and improve it
Make our brand become famous
Use brochures to attract customers
11. ACTION PLAN
1) What is the general problem?
_It is not getting enough customers and thus not being able to cover the costs
2) What is the specific problem?
_The problem is we run out of space for pets.
3) How will I go about solving this problem?
_Checking quality of products strictly to fill out satisfactory of customers.
_It is very likely that it takes a fair bit of time before we are able to take into account all the things we should
when we are running the business. We are bound to make mistakes, but hopefully we will also be able to learn
from them at least before it is too late. It is essential to consider every decision in detail with an extra care and
constantly keep revising and updating the business plan as we go.
_We will need to make sure that the internal communication of the company works, so that all the employees
recognize and share the vision. Employees will have to be professional, but first and foremost they need to
have the right kind of attitude and make the customers feel at home in our pet shop.
_Create environments which can make our customers and stray pets feel comfortable and truthful
4) What is the best solution?
_Encourage and give opportunity to employees to get the right skills for a good performance and give pets
good appearances
5) When will we implement this solution?
_We will implement it at the time the amount of stay pets increases dramatically
6) When will we solve this this problem?
_When we run out of space for them.
12. Code of Ethics
Treat animals with care and love.
Provide safe and quality goods and services.
Encourage, respect and recognize employees for a job well
done.
Be integrity, honest, friendly and transparent.
Keep win-win attitude.
Clarify all policies and documents.
Prohibit maltreatments of animal.
