5 Practices Every Elearning Team Needs to Master

1,195 views

Published on

Tanveer Makhani, Kineo Senior Solutions Consultant, presented 5 Practices Every Elearning Team Needs to Master at the 2013 ASTD VOS Conference in Phoenix.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,195
On SlideShare
0
From Embeds
0
Number of Embeds
61
Actions
Shares
0
Downloads
25
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

5 Practices Every Elearning Team Needs to Master

  1. 1. 5 Practices Every E-Learning Team Needs to Master October 29, 2013 Tanveer Makhani @TanveerMakhani
  2. 2. 5 Practices Every E-Learning Team Needs to Master October 29, 2013 Tanveer Makhani @TanveerMakhani
  3. 3. Your Goals Create amazing elearning Do it cost effectively Be asked to do it again How do we do this?
  4. 4. Three measures of success: You stayed within the budget You finished the project on time You got raving reviews
  5. 5. 5 Practices to Master 1. 2. 3. 4. 5. Proper Planning Learning Models Maximizing SMEs Tone and Visual Design Evaluation and Measurement
  6. 6. Draw a House (in 60 seconds – go!)
  7. 7. 5 Practices to Master 1. 2. 3. 4. 5. Proper Planning Learning Models Maximizing SMEs Tone and Visual Design Evaluation and Measurement
  8. 8. What is inside the scope of this project? • Target audience • Business Requirements • Needs assessment • Proposed Solution • Budget • Evaluation • Business Case • Success Measures What is NOT inside the scope of this project?
  9. 9. Learner Assessment WHO WHAT WHERE WHEN WHY HOW are they? Does this affect their learning style? do they need to learn? Are they capable? do they come from? Can your learning relate? do they learn? Do timing and location matter? are they here? Are you fulfilling that goal? will they learn best? How do you know?
  10. 10. Budget and Constraints  What skill sets exist within your immediate team or department?  What technologies do you currently have?  How many resources do you have available to work on this project?  What kind of budget is required for a project like this?
  11. 11. Style Guide  What is the look and feel of your training?  Themes, Color Schemes, Other Style Elements  Are your style choices realistic?  Do they work with your constraints?
  12. 12. 5 Practices to Master 1. 2. 3. 4. 5. Proper Planning Learning Models Maximizing SMEs Tone and Visual Design Evaluation and Measurement
  13. 13. How do we turn this…
  14. 14. Use Design Models
  15. 15. Design models target a specific purpose or result. They can also help us speak a common language, so we can create more consistent designs.
  16. 16. So, what exactly is a design model?
  17. 17. One way to describe it… A learning model is a general, reusable solution to a commonly occurring problem in a given context. It is not a one-size-fits all solution. Rather, it is a description or template for how to solve a problem, and can be used in a variety of situations. Models are best practices that the designer can adapt and implement as needed.
  18. 18. The Cognitive Approach to Learning Knowledge & Skills Builder Goal-based scenarios Guided story Mentored task Show me, try me, test me eMagazine
  19. 19. Three main reasons for a learning experience: To inform or raise awareness To improve knowledge and skills To change attitude or behavior
  20. 20. The Cognitive Approach to Learning Knowledge & Skills Builder Goal-based scenarios Guided story Mentored task Show me, try me, test me eMagazine
  21. 21. 5 Practices to Master 1. 2. 3. 4. 5. Proper Planning Learning Models Maximizing SMEs Tone and Visual Design Evaluation and Measurement
  22. 22. Subject Matter Experts (SMEs)  Provide expert, domain knowledge  Assist in identifying and accomplishing learning objectives  Include consultants, authors, experts, industry groups, customers, employees, etc.
  23. 23. 1. Define the design process so the SME knows their role and how they fit
  24. 24. Provide a high-level view of the key project milestones
  25. 25. Clearly inform them what they need to do and how long it’s going to take
  26. 26. Emphasize the importance of face-toface meetings and workshops
  27. 27. 2. Help them visualize the inputs and the outputs
  28. 28. Show them examples of similar eLearning projects
  29. 29. Provide an example scoping document, script or PPT Initial scoping document Storyboard/script in Word Wireframe storyboard in PPT
  30. 30. Provide templates for them to work with
  31. 31. 3. Ask the right questions to get the right content
  32. 32. For Example: Question 1: What are the top five things people must know? Question 2: What key steps/processes people must follow to do this right? Question 3: What are the five most common mistakes people make? Question 4: Can you tell me five case studies or stories about the topic? Question 5: Where should people go for more help and information?
  33. 33. Power to the SMEs! 1. Define the design process so they know their role and fit 2. Help them visualize the inputs and the outputs 3. Ask the right questions to get the right content
  34. 34. 5 Practices to Master 1. 2. 3. 4. 5. Proper Planning Learning Models Maximizing SMEs Tone and Visual Design Evaluation and Measurement
  35. 35. A lot of elearning content is downright boring these days
  36. 36. “As café staff, it’s compulsory that you maintain quality of produce and serve it as specified by the Quality Food Manual. By the end of this training you will understand how to serve every food type according to the standards.”
  37. 37. “Our specials today are cold baked beans, burnt toast and undercooked potatoes. Oh, and we have no soup. (We forgot to make it) What would you like to order?” Customers expect great hot food at our café - they know it’s made from our own high quality produce. To be a hot food hero, you need to present it, cook it, and serve it perfectly.
  38. 38. Tone Matters Tone matters – no matter what the content. Here’s a 5 rule framework to help you write engaging, exciting, and yawn proof content: 1. Keep it light 2. Give it spirit 3. Have a conversation 4. Call for action 5. Be adult
  39. 39. Set direction 1 Get attention 2 Set direction 6 Action and support 3 Present information 5 Assess and Summarise 4 Exemplify and practise
  40. 40. 1 Get attention 2 Set direction 6 Action and support 3 Present information 5 Assess and Summarise 4 Exemplify and practise
  41. 41. Get Attention
  42. 42. 5 Practices to Master 1. 2. 3. 4. 5. Proper Planning Learning Models Maximizing SMEs Tone and Visual Design Evaluation and Measurement
  43. 43. Prove your worth so that you can get another elearning project
  44. 44. Never forget: To measure early To measure often To publish the results
  45. 45. Publish Your Results  Share your success with upper management  Conduct marketing campaigns  Go for industry awards and recognition  Keep it fun, but show demonstrated value in what you’ve done
  46. 46. 5 Practices to Master 1. 2. 3. 4. 5. Proper Planning Learning Models Maximizing SMEs Tone and Visual Design Evaluation and Measurement
  47. 47. Questions? Tanveer Makhani tanveer.makhani@kineo.com 510.325.3522 @TanveerMakhani

×