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Differences between effective and ineffective design for the presentation of information online By Christine Laubenstein
Topics to be discussed Why is web design important? Elements of design to be addressed Characteristics of effective web design, along with sources and examples Highlights of research Problems I encountered Solutions employed Conclusion Audience feedback
1. Why should I care about web design?  Image from www.flickr.com/photos/seandreilinger/2326448445
2. Elements of design to be addressed Placement of information Page size Font Color Pictures, videos and animations Writing style Links Lists Navigation Homepage Fields Other
3. Characteristics of effective web design
Placement of information Most important information above fold Most important information at left Secondary information at right Some important information at bottom Page isn’t cluttered Information organized clearly Sources: Jakob Nielsen, Usability.gov
Good example www.gimbalscandy.com/buy-now
Bad example www.wisegeek.com/how-do-i-become-a-physics-professor.htm
Page size Page shouldn’t be long Page doesn’t require horizontal scrolling Page shouldn’t take too long to load Sources: Wayne Neale and Cindy McCombe, Usability.gov, Jakob Nielsen
Good example www.chick-fil-a.com/#home
Bad example na.blackberry.com/eng/
Font Font is big enough (at least 12 pt.) Font is sans serif Font has large x-height All caps not used Not too much bold Font for headings is bigger and/or bolded Sources: Usability.gov, Dr. Ralph Wilson, Daniel Will-Harris, The Yahoo! Style Guide
Good example www.viperchill.com
Bad example www.pudgiespizza.com
Colors Font is dark on light background Include white space Colors used to organize content Information delivery is not color dependent Usability.gov; Michael Bernard, Barbara Chaparro, and R. Thomasson
Good example www.riddleshedgehogs.com/our-herd
Bad example www.bostonenvironmentalgroup.com
Pictures, videos and animations Thumbnails used No moving logos Videos don’t start automatically No distracting background images Images don’t look like banner ads Ornamental graphics are relevant Sources: Usability.gov, Jakob Nielsen and Marie Tahir, Jared Spool
Good example www.thebiketraderonline.com/browse/Bicycles
Bad example www.chinookwindscasino.com/index.php?option=com_content&view=article&id=123&Itemid=105
Writing style Sentences are short Paragraphs are short No jargon Few acronyms Acronyms and abbreviations are identified Sources: Usability.gov, Jakob Nielsen, Peter Meyers
Good example cheme.berkeley.edu/faculty/reimer
Bad example www.physics.cornell.edu/people/faculty/?page=website/faculty&action=show/id=1
Links Links direct to other pages on site Text links are used, not picture links Items that look like links actually link Link names match up with destination pages Links change colors when visited Sources: Usability.gov, Jakob Nielsen
Good example www.savoryspiceshop.com/spices/dillweed.html
Bad example www.dennisgrp.com/index.php-id=6.htm
Lists Bullets and numbering are used appropriately Vertical list for more than three items List is in a logical order Important information at top List is introduced with descriptive sentence Instructions are written in the affirmative Sources: Usability.gov, David McMurrey
Good example alafrench.com
Bad example www.elitebuildings.com/products-services
Navigation Navigational options are provided All pages link back to homepage Search is included Pages don’t open in new windows PDF use is limited Sources: Jakob Nielsen, Wayne Neale and Cindy McCombe, Usability.gov
Good example www.miami.edu/index.php/admission
Bad example www.natural-salt-lamps.com/saltcrystallamps.html
Homepage Links to major sections of site Includes company name and/or logo Includes summary Has contact info or link to contact info Has clear path to company information Sources: Peter Meyers, Usability.gov, United States Computer Emergency Readiness Team, Jakob Nielsen
Good example www.sullivansolarpower.com
Bad example www.crystalinks.com/rainbows.html
Fields Cursor is automatically in first field Clear labels close to fields Large data items split up Required fields are noted Order forms not too long Sources: Usability.gov, Jakob Nielsen
Good example www.papajohnsonline.com/customer_signup.jsp
Bad example www.literacyhelp.org/shipping.php
Other Everything is considered Useful content Actions are easy to undo Headings are used Buttons close to object they’re acting upon Sources: Jared Spool, Jakob Nielsen, Usability.gov
Good example www.juniper.net/us/en/solutions/enterprise/security-compliance/compliance
Bad example www.usgulftrading.com/index.php?main_page=index&cPath=8
4. Highlights of research Guidelines are based on research I know where to look in the future Learned new guidelines, like ones about ornamental images and the bottom of the page Applied research to “real world” Learned how to do a presentation
5. Problems encountered Too much information Was getting all information from one source Couldn’t find some examples Contradictory information Didn’t back up research/presentations and lost them “A problem is a chance for you to do your best.” – Duke Ellington
6. Solutions employed “The solution of every problem is another problem.” – Johan Wolfgang von Goethe
7. Conclusion
8. Any questions/comments?

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Differences Between Effective and Ineffective Web Design