Team's lack of responsibility - sources and solutions

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Quite often we see lack of responsibility in our teams. Lets see what are the levels of apathy and how can we change destructive behaviour on different levels.

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Team's lack of responsibility - sources and solutions

  1. 1. 10 years in IT 7 years on a management position 5 years of Agile experience
  2. 2. "Coming together is a beginning. Keeping together is progress.Working together is success." Henry Ford
  3. 3. We don’t care = Apathy
  4. 4. TeamYou Process Management Company
  5. 5. Personal Apathy Team Apathy Process Apathy Management Apathy Company Apathy
  6. 6. Why? • Disinterested • No options • Bad atmosphere • No empathy
  7. 7. Autonomy I’m the source of idea Relatedness I have relationships Competence I grow my competence Impersonal External Somewhat External Somewhat Internal Internal Internal There is no real point in doing this cause my success in unlikely or impossible I’m doing this because of reward I feel I ought to do this I’m doing this cause I personally value the goal I’m doing this cause it’s important to me I’m doing this cause I really want to do this Non Self Determined Self Determined
  8. 8. Rational questions: What? When?Where? Empathy questions: What do you feel?What do you need? What is important for you?
  9. 9. EffectiveIneffective
  10. 10. Why? • Your goals are not valuable • No trust • Micromanagement • No protection (safety need) To Do • SetTeam Goals (SMART) • Play with strong sides of your team • Agree about rules and roles • Work withThe Five Dysfunctions of aTeam
  11. 11. Why? • Agile or not Agile • Accept that team cares the technical side more than process one To Do • Find the reasonable process • Understand why people are against • Define the process togather
  12. 12. 16% 27% 26% 28% 29% 35% 32% 29% 27% 31% 28% 29% 0% 5% 10% 15% 20% 25% 30% 35% 40% 1994 1996 1998 2000 2004 2006 2009 2011 2012 2013 2014 2015
  13. 13. 0% 10% 20% 30% 40% 50% 60% 2011 2012 2013 2014 2015 Challenged vs Failed Callenged Failed
  14. 14. Why? • You don’t ask for the help • You don’t teach your client • Your expectations are too low To Do • Teach and lead your managers • Be open and active • Define roles • Make communication plan
  15. 15. • Business brings too much money • You are growing too fast
  16. 16. ua.linkedin.com/in/labunskiy labunskiy@outlook.com facebook.com/labunskiy
  17. 17. StandishGroupChaos Reports: 2011-2015 https://www.infoq.com/articles/standish-chaos-2015 1994-2009 https://www4.informatik.tu-muenchen.de/lehre/vorlesungen/vse/WS2004/1999_Standish_Chaos.pdf Books: The Five Dysfunctions of aTeam - Patrick Lencioni Models: GROW Model https://en.wikipedia.org/wiki/GROW_model SMART Goals Model https://en.wikipedia.org/wiki/SMART_criteria

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