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Artificial Intelligence (AI)
Mechanical men and artificial beings (BC 43 – AD 17)
• Pygmalion and Galatea
- 2 -
Artificial Intelligence (AI)
Colossus computer (1943)
• The world’s first programmable, electronic, digital computer
• Colossus was programmed by switches and plugs (not by a stored program)
- 3 -
Artificial Intelligence (AI)
Imitation game (Turing test, 1950)
• Can machine think? → Can machine behave?
• A test of a machine’s ability to exhibit intelligence behavior equivalent
to human
AI?
HUMAN?
- 4 -
Chat Bot
The golden years of AI (1956-1974)
• Natural language study to make general purpose AI
• STUDENT (1964) is a program that solves algebra problems
• ELIZA (1966) was designed to imitate a therapist who would ask open-ended
questions and even respond with follow-ups (Rogerian Psycho-therapy)
• ELIZA is one of the first chatterbots (chatbot) and one of the first program capable
of attempting the Turing test
- 5 -
Chat Bot
Conversation with ELIZA
User Men are all alike.
Eliza In what way?
User They’re always bugging us about something or other.
Eliza Can you think of a specific example?
User Well, my boyfriend made me come here.
Eliza Your boyfriend made you come here.
User He says I’m depressed much of the time.
Eliza I am sorry to hear you are depressed.
User It’s true. I am unhappy.
Eliza Do you think coming here will help you not to be unhappy?
- 6 -
Chat Bot
Conversation with ELIZA
User I need some help; that much seems certain.
Eliza What would it mean to you if you got some help?
User Perhaps I could learn to get along with my mother.
Eliza Tell me more about your family.
User My mother takes care of me.
Eliza Who else in your family takes care of you?
User My father.
Eliza Your father.
User You are like my father in some way.
Eliza What resemblance do you see?
- 7 -
Chat Bot
https://www.eclecticenergies.com/ego/eliza
Conversation with ELIZA
- 8 -
A.L.I.C.E. (Artificial Linguistic Internet Computer Entity, 1995)
• A program that engages in a conversation with a human
• A.L.I.C.E. has won the Loebner Prize (2000, 2001, 2004)
Chat Bot
https://www.chatbots.org/chatbot/a.l.i.c.e/
- 9 -
Conversation with A.L.I.C.E.
Chat Bot
https://pandorabots.com/pandora/talk?botid=b8d616e35e36e881
- 10 -
Mitsuku (2005)
• Mitsuku contains all of A.L.I.C.E. project with many additions from user
generated conversations.
• It is a four time Loebner Prize winner (2013, 2016, 2017, 2018)
Chat Bot
http://www.square-
bear.co.uk/mitsuku/chat.htm
- 11 -
심심이 (2002)
Chat Bot
- 12 -
심심이 (2002)
Chat Bot
- 13 -
심심이 (2002)
• 심심이 is modeled based on slot-and-frame parser method
• Slot-and-frame is consists of a table that contains phrases and
responses
Chat Bot
- 14 -
심심이 (2002)
Chat Bot
http://developer.simsimi.com/api?lang=ko_KR
- 15 -
Various Types of Chat Bot
Service
• Shopping, booking, ordering and so on
- 16 -
Various Types of Chat Bot
Call center and counceling
• Service or production inquiry and so on
- 17 -
Various Types of Chat Bot
Branding and marketing
• Brand-new game, movie and so on
- 18 -
Various Types of Chat Bot
Entertainment
- 19 -
Previous chatbot had been intended for for human-computer interaction (HCI),
a modern chatbot aims to provide builder that can create such a service
Chat Bot Builder
Facebook
• Messenger chatbot API
• >300,000 chatbots
KakaoTalk
• 플러스 친구 API
• 카카오i 오픈 빌더
- 20 -
Chat Bot Builder
Chatfuel
Botsify
Flow XO
Beep Boop
Motion.ai
Chattypeople
QnA maker
Recast.ai
ChatterOn.io
Octane.ai
ManyChat
Sequel
Pandorabots
TARS
Wit.ai
Botkit
HubSpot
ActiveChat
Gupshup
Surveybot
Octane.ai
Parlo.io
ItsAlive
Leadflip
Dialogflow
Chatteron
Converse.ai
Reply.ai
Personify.ai
Recast.ai
Talkbot.io
Aivo
Imperson
Its Alive
Meya.AI
MobileMonkey
Octane AI
...

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챗봇의 역사

  • 1. - 1 - Artificial Intelligence (AI) Mechanical men and artificial beings (BC 43 – AD 17) • Pygmalion and Galatea
  • 2. - 2 - Artificial Intelligence (AI) Colossus computer (1943) • The world’s first programmable, electronic, digital computer • Colossus was programmed by switches and plugs (not by a stored program)
  • 3. - 3 - Artificial Intelligence (AI) Imitation game (Turing test, 1950) • Can machine think? → Can machine behave? • A test of a machine’s ability to exhibit intelligence behavior equivalent to human AI? HUMAN?
  • 4. - 4 - Chat Bot The golden years of AI (1956-1974) • Natural language study to make general purpose AI • STUDENT (1964) is a program that solves algebra problems • ELIZA (1966) was designed to imitate a therapist who would ask open-ended questions and even respond with follow-ups (Rogerian Psycho-therapy) • ELIZA is one of the first chatterbots (chatbot) and one of the first program capable of attempting the Turing test
  • 5. - 5 - Chat Bot Conversation with ELIZA User Men are all alike. Eliza In what way? User They’re always bugging us about something or other. Eliza Can you think of a specific example? User Well, my boyfriend made me come here. Eliza Your boyfriend made you come here. User He says I’m depressed much of the time. Eliza I am sorry to hear you are depressed. User It’s true. I am unhappy. Eliza Do you think coming here will help you not to be unhappy?
  • 6. - 6 - Chat Bot Conversation with ELIZA User I need some help; that much seems certain. Eliza What would it mean to you if you got some help? User Perhaps I could learn to get along with my mother. Eliza Tell me more about your family. User My mother takes care of me. Eliza Who else in your family takes care of you? User My father. Eliza Your father. User You are like my father in some way. Eliza What resemblance do you see?
  • 7. - 7 - Chat Bot https://www.eclecticenergies.com/ego/eliza Conversation with ELIZA
  • 8. - 8 - A.L.I.C.E. (Artificial Linguistic Internet Computer Entity, 1995) • A program that engages in a conversation with a human • A.L.I.C.E. has won the Loebner Prize (2000, 2001, 2004) Chat Bot https://www.chatbots.org/chatbot/a.l.i.c.e/
  • 9. - 9 - Conversation with A.L.I.C.E. Chat Bot https://pandorabots.com/pandora/talk?botid=b8d616e35e36e881
  • 10. - 10 - Mitsuku (2005) • Mitsuku contains all of A.L.I.C.E. project with many additions from user generated conversations. • It is a four time Loebner Prize winner (2013, 2016, 2017, 2018) Chat Bot http://www.square- bear.co.uk/mitsuku/chat.htm
  • 11. - 11 - 심심이 (2002) Chat Bot
  • 12. - 12 - 심심이 (2002) Chat Bot
  • 13. - 13 - 심심이 (2002) • 심심이 is modeled based on slot-and-frame parser method • Slot-and-frame is consists of a table that contains phrases and responses Chat Bot
  • 14. - 14 - 심심이 (2002) Chat Bot http://developer.simsimi.com/api?lang=ko_KR
  • 15. - 15 - Various Types of Chat Bot Service • Shopping, booking, ordering and so on
  • 16. - 16 - Various Types of Chat Bot Call center and counceling • Service or production inquiry and so on
  • 17. - 17 - Various Types of Chat Bot Branding and marketing • Brand-new game, movie and so on
  • 18. - 18 - Various Types of Chat Bot Entertainment
  • 19. - 19 - Previous chatbot had been intended for for human-computer interaction (HCI), a modern chatbot aims to provide builder that can create such a service Chat Bot Builder Facebook • Messenger chatbot API • >300,000 chatbots KakaoTalk • 플러스 친구 API • 카카오i 오픈 빌더
  • 20. - 20 - Chat Bot Builder Chatfuel Botsify Flow XO Beep Boop Motion.ai Chattypeople QnA maker Recast.ai ChatterOn.io Octane.ai ManyChat Sequel Pandorabots TARS Wit.ai Botkit HubSpot ActiveChat Gupshup Surveybot Octane.ai Parlo.io ItsAlive Leadflip Dialogflow Chatteron Converse.ai Reply.ai Personify.ai Recast.ai Talkbot.io Aivo Imperson Its Alive Meya.AI MobileMonkey Octane AI ...