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A G10 Presentation
Lust
Knowledge
Hope
Anarchy
Forbidden
Genesis
In the beginning
Men
Computers
Big Blue
And men were taught about
       computers
there was light
on one sunny day
A few crazy engineers
Think Different
Let’s teach computers about
           people
Macintosh
The Computer for rest of us
Crazy
misfits
troublemakers
rebels
Round pegs in square holes
One’s who see things
     differently
Not fond of rules
No respect for the Status quo
Praise them
Disagree with them
Quote them
disbelieve them
glorify them
Vilify them
The only thing you can’t do
Ignore them
They change things
They push the human race
        forward
Crazy ones
Genius
the people who are crazy
        enough
to think that they can
Are the ones who do
Think Different
Where is think different taking
       Apple today?
Consumer Electronics
a risk worth taking
Another crazy gamble?
Distinctive Capabilities
Software
Hardware
Desktop Publishing
Education
Marketing
User Interface
insanely great
Core Competencies
27%
0.6%
Where did all the money go?
1. Innovation
10 years
1300
2. Branding
The Cult
   of
The Cool
Microsoft
“Where do you want to go
        today?”
Apple’s Mantra
“We know where do you want
       to go today !!”
ultimate
Simplicity
3. Industrial Design
But
Smart
Small
A dollar in 1992
Worth $0.79 in 2002
What went wrong?
Who killed Apple Computers?
Apple
In the PC Industry
PC Industry Evolution
Before 1981

Proprietary
1981 - 1997

Open Structure
Attack of the clones
1997

Rise of the Internet
PC Industry Value Chain
But its really a value network ..
Value in Software
Commoditization
1976

Apple launched
Produced Microcomputers
$0.7 m to $76 m
IBM turns PC into
  open structure
1984

Macintosh is born
The computer
“for the rest of us”
Apple misreads the trend
Macintosh peaks
Apple keeps losing
  market share
IBM, Dell,
Hewlett-Packard, & Others
high priced proprietary system
not compatible with IBM PC
adopted Motorola CPU
   instead of Intel
focused on education &
    printing niches
Perception Map during 1998
1998: Defender
2007
Apple Computers becomes Apple
             Inc.
1998   2007
has built a massive appeal
2007
Category




                       1998




           Presence
How Big is Apple
Market Share ?
Income Statement
Share Price
“Apple should shut down for the
      sake of its shareholders.”

                    Dell - 1997
A successful turn-around
After slugging it out in the PC
             Wars
How did it happen?
Consumer Electronics
     Industry
Cell-phone
                  Portable AV
Makers


             PDA &
             handhelds



  Analogue
  Manufacturers
Trends
1. Convergence
2. Global Supply Chain
3. DRM
4. Short Life Cycles
Consumer Electronics
Competitive Landscape
Oldies

  Sony
Samsung
Thomson
   LG
 Creative
Matsushita
Convergence - PC
 manufacturers

    Microsoft
      Dell
       HP
     Apple
Convergence -
Telecom/Broadband Players

         Nokia
         Cisco
        Motorola
      Sony Ericsson
        Samsung
Convergence - PDA Makers

         RIM
         Palm
          HP
Porters 5 Forces Analysis
Threat of Entry

     Low
Capital Intensive Industry
Economies of scale
Market power is needed
Lower Net Margin
Threat of Suppliers

       Low
Large Number of suppliers
High Substitutability
Forward Integration is Difficult
Threat of Buyers

Moderate to High
High elasticity of demand
Illegal peer to peer file sharing is
              possible
Big dealers can pressurize to
        reduce cost
Threat of Substitutes

     Moderate
Alternative means to acquire
     music are available
Threat of Rivalry

      High
Highly competitive market
Both price and feature based
    competition is there
Various online music sources are
            available
Small stylish MP3 players are
           available
Profitability
7%
What made Apple to move to the
        CE Industry
1990s
Losing Internal Culture
Losing customer base
Diversification
1993: Newton (PDA)
 1994: Quick Take
   1996: Pippin
Could not handle 4 businesses
       simultaneously
Don’t Diversify when things are
      not going your way
1997
Revive Old Culture
Enter new markets
Non First mover advantage
But Still….
Digital Players Market
AAPL     DELL     HPQ       MSFT      Industry
Market Cap:         82.15B   52.87B   107.73B   273.11B   1.85B
Employees:          17,787   65,200   156,000   71,000    1.70K
Qtrly Rev Growth    23.80%   -5.10%   10.70%    6.00%     24.30%
(yoy):
Revenue (ttm):      20.68B   57.88B   94.08B    46.06B    3.98B




Gross Margin        30.35%   17.56%   24.51%    79.43%    30.35%
(ttm):
EBITDA (ttm):       3.44B    4.43B    10.16B    17.94B    133.86M
Oper Margins        14.63%   6.85%    7.62%     36.20%    4.62%
(ttm):
Net Income (ttm):   2.43B    2.95B    6.52B     11.91B    86.38M
EPS (ttm):          2.76     1.284    2.306     1.17      0.82
P/E (ttm):          34.53    18.47    17.45     23.84     33.88
PEG (5 yr           1.42     1.24     1.21      1.38      2.74
expected):
P/S (ttm):          3.99     0.91     1.15      6         1.2
SNE       MC        PHG       AAPL     Industry
Market       52.11B    44.76B    42.52B    82.15B   235.61M
Cap:
Employees    158,500   334,402   121,732   17,787   11.25K
:
Qtrly Rev    10.10%    1.60%     -0.80%    23.80%   7.20%
Growth
(yoy):
Revenue      67.99B    76.77B    35.85B    20.68B   235.85M
(ttm):
Gross        23.47%    29.94%    32.82%    30.35%   38.91%
Margin
(ttm):
EBITDA       5.19B     6.31B     2.28B     3.44B    12.35M
(ttm):
Oper         2.44%     5.04%     4.04%     14.63%   6.99%
Margins
(ttm):
Net          1.07B     1.99B     1.22B     2.43B    5.73M
Income
(ttm):
EPS (ttm):   1.02      0.91      6.05      2.76     0.3
P/E (ttm):   51.02     22.65     6.35      34.53    25.12
PEG (5 yr    2.14      1.22      2.15      1.42     1.36
expected):
P/S (ttm):   0.77      0.59      1.19      3.99     1.58
How did they do it?
The first mover ‘who gets it
            right
Profitability Drivers
Uniqueness
Blue oceans
But not forever
Product Innovation may or
    may not succeed
But innovation in the business
model will succeed almost every
              time
Opportunities
Growing consumers electronic
          market
Strategic alliances with peripheral
  component manufactures and
    media transmission giants
Opportunity to extend new
products to existing loyal
       customers
High potential music phone
         market
Threats
Very high level of competition
High product substitution effect
Legal Risks
Imitation
Technology Obsolescence
CSR Risks
Strengths
Innovation
Ease of use
Financial vitality
Brand loyalty
Weakness
Sporadic Innovation
Perfect can be the enemy of
           good
Icon
iCon
SWOT            Internal    Internal
                Strengths   Weakness
Matrix

External        S-O         W-O
Opportunities

External        S-T         W-T
Threats
S-O Strategies
Use Brand Loyalty for
Selective Expansion in CE
Come out with more
consumer electronics devices
S-T Strategies
Create new markets through
    Product Innovation
W-O Strategies
Apple’s digital offerings
W-T Strategies
Build socially complex
relations among partners
Increase productivity and turn
   around of high demand
          products
CE Product Value Chain : 1990s
     Highly Vertically Integrated
CE Product Value Chain : 2000s

 Emergence of vertical specialization
Primary success factors
Innovation
Differentiation
System Integration capabilities
Cost Structure
Complimentary success
       factors
Consumer Branding
Manufacturing and supply chain
          efficiency
Time to market
Service Provision
Critical success factors
Recruiting talented people
Securing partnerships with
  value added resellers
Capitalizing on market-specific
         opportunities
Competitive Advantage
Not in the technology
Not in the patents
Value Transference
Distribution Strategy
Apple’s value creation process
Multiple Products
                                                                             Customised Products
Apple I/II/III
                         Mac                                    Segmenting



                                                                 Targeting


                                                                                      Focus on
                               iTV                                                    Education
                                                   Value
                                                  Creation
                               iPhone

                        Music Strategy
                        (iTunes, iPod)
                                                    Lifestyle
     Convergence




                                                    Strategy                        Adding
                   Video Strategy (iDVD,
                                                                                     Value
                      iMovie, IPhoto)
                                                     Digital
                                                      Hub
                     Internet Strategy
                       (iTools, iDisk)
what does Ansoff’s matrix say?
what does BCG matrix say?
lessons
Strategies Adopted
Thinking Out-of-the-Box
recommendations
1. at the tipping point
fast in managing change
initiating it
    understanding it
explaining & justifying it
planning & organizing it
driving & forcing it
timing & pacing it
   containing it
    financing it
      selling it
the law of the few
stickiness
the power of context
2. be adept in change
   implementation
3. transform technology into cash
major problem
successful choice,
      bundling,
   transformation
of new technologies
into
 great new product
         &
marketing strategies
answer lies in
Apple’s competence
re-conceptualize market focus
integrated management process
           perspective
entered the highly competitive
       mobile market
where nokia dominates all
encashing value contribution in a
            mobile
Encashing Value Contribution in a Mobile




          1992-97                  1997-2002                       2002-07
                                                                  High-end &
           Entry-                   Mid-tier
           Level                    & smart                    new–to–market
          phones                    phones                        phones
         *Basic applications: Operating systems, micro-browsers, firewall, others
looking ahead in media
from punctual integration
to total integration
which means
more competitive markets
but, rules of competitive markets say
financial performance of generalists
improves with greater market share
while performance of specialists
drops off as market share increases
so,
adapt or die
to sustain
chalk out
relevant success factors
strategic
    &
economic
challenges
1. form strategic alliances
critical to the success of its core
              business
Critical to development or
 maintenance of its core
        competency
which blocks a competitive threat
which creates or maintains
strategic choices for Apple
which mitigates a significant risk to
           its business
2. go on innovating
iPiano




                    iCar
iGuitar




          iPottie
iGod    iWatch




         iPuff
iWash
finally
An Apple a day
Keeps Doctor away
Thank you

  Chintan
  Jasmer
  Jyotsna
   Qasim
  Shalabh

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