This document discusses applying design thinking principles to information technology projects. It covers three topics: 1) Using business process modeling to identify inefficiencies and opportunities for improvement by talking to end users. 2) How agile software development prioritizes customer needs through short feedback cycles and incremental delivery. 3) A next generation approach of scenario-based prototyping to design complex software systems with multiple users through developing user scenarios and stories.

1. Design Thinking in IT
IMPACT School of Engineering
07 Oct 2022

2. Design Thinking in
Information
Technology
Module 3
● Bringing Design Thinking to Business
Process Modeling
● Agile Software Development in Virtual
Collaboration Environments
● Towards Next Generation Design
Thinking: Scenario-Based Prototyping for
Designing Complex Software Systems
with Multiple Users

3. Business Process Modelling

4. Map out inefficiencies

5. Talk to end users of a system

6. Identify opportunities for improvement

7. Discuss & iterate several ways to solve the same problem

8. Optimize process to maximize outcomes

9. Agile Software Development

10. Waterfall

11. Waterfall vs Agile Development

12. Agile framework

13. Essence of Agile
The essence of Agile can be summarised as
customer centricity. Agile puts customers
at the heart of the experience through
prioritising their needs, working in short
feedback cycles in response to those needs,
and delivering value early, often and
incrementally

15. Double Diamond Method

16. User Centric Approach

17. Empathy is at the heart of design

27. Next Generation Design Thinking

28. Scenario-Based Prototyping for
Designing Complex Software Systems
with Multiple Users

31. Organizers, Event Managers, Hosts, Speakers,
Attendees

32. Scenarios as a story

33. Scenarios as a story

39. Share findings with team

41. Thank you