To be successful you need to give people what they WANT not What they NEED. Use surveys to find that out before you waste a dime or a minute.

2. How DoYou KnowWhat
TheyWant?
Don’t GuessWhatYOUThinkThey Want
AskThem.

3. Surveys Make Money.
Don’t GuessWhatYOUThinkThey Want
AskThem.

4. Survey Everyone
Customers, Ex-customers, Prospects
Session 5

5. WhatWe’ll Be CoveringToday…
• The final piece to your Strategic Marketing Message
• The one project that will return big bucks
• Surveying your customer base
• Simple to do
• Step by step directions
• Everything you need

6. Why Survey?
• Demonstrate you care about your customers.
• Tells your customers you want to improve.
• Give you great sales information.
• It’s easy to administer.
• Help you sell more services and products.
• Improve your customer retention.
• Shows how to keep customers longer.
SURVEYS MAKEYOU MONEY

7. Let’s take a look at a real client survey…
We had a country store tell us
“our customers are different”
“The need to see our stuff”
“We’re not sure if launching an online
store is worth it”…
Our answer- SURVEYTHEM

8. Previous slide was the video. This was
removed for the ability to save this as a
slide show for sharing. To view the video
contact us at
Info@MyMarketingSucks.com

9. WhereTo UseYour Survey Results?
#1 – Get More Customers
#2 – Get Customers Spending More
#3 – Get Customers Lasting Longer

11. GO SURVEY SOME PEOPLE!