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Receivable Management in FMCG Sector: A Study of Selected Companies
Receivables Management in FMCG Sector: A Study of
Selected Companies
Dr. Davendra Kumar Sharma*
Abstract
The current study has tried to examine the sources used by the companies
to finance their working capital requirements and to analyse and evaluate
the receivables management. The present work therefore is a modest
attempt in this direction by undertaking a study of Receivables
Management. The study has also examined the liquidity position of
companies. The study analysed the liquidity position of a limited sample
consisting of five companies i.e. Nestle, HUL, Britannia, ITC and Dabur. The
study of liquidity position is based only on one tool i.e. Ratio Analysis.
Further the study is based on last 10 years Annual Reports of selected
companies taken into consideration. As only FMCG sector was studied so
the findings could only be generalised to this sector’s firms. Study of
receivables management is very crucial for all firms. Unless the working
capital is planned, managed and monitored effectively, company cannot
earn profit and increase its turnover and it also helps in removing
bottlenecks. Many companies go under because of cash flow issues, rather
than declining profitability. Hence, traditional prudence always suggests
that a firm should have sufficient cash to cover its immediate liabilities.
However, there is a growing breed of FMCG companies that claim
otherwise. Unlike most other industries, the turnover of a FMCG company is
not limited by its ability to produce, but its ability to sell. They can generate
cash so quickly they actually have a negative working capital. This happens
because customers pay upfront and so rapidly, the business has no problem
raising cash (like Nestle, Britannia). In these companies products are
*
Associate Professor, Department of Accountancy and Business Statistics,
S .S. Jain Subodh P.G. (Autonomous) College, Jaipur, Rajasthan.
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 11
delivered and sold to the customer before the company even pays for them.
A negative working capital is a sign of managerial efficiency in a business
with low inventory and accounts receivables (which means it operates on
an almost strictly cash basis). In other situation, it is a sign a company may
be facing bankruptcy or serious financial trouble.
Keywords: Receivables management, Bottleneck, Negative working capital,
Managerial efficiency
Introduction
anagement of trade credit is commonly known as Management
of Receivables. Receivables turnover is one of the three primary
components of working capital, the other being inventory and
cash. Receivables occupy second important place after
inventories and thereby constitute a substantial portion of
current assets in several firms. The capital invested in receivables is
almost of same amount as that invested in cash and inventories.
Receivables thus, form about one third of current assets in India. Trade
credit is an important market tool. It acts like a bridge for mobilisation of
goods from production to distribution stages in the field of marketing.
Receivables provide protection to sales from competitions. It acts no less
than a magnet in attracting potential customers to buy the product at
terms and conditions favourable to them as well as to the firm.
When goods and services are sold under an agreement permitting the
customer to pay for them at a later date, the amount due from the
customer is recorded as accounts receivables. So, receivables are assets
accounts representing amounts owed to the firm as a result of credit sale
of goods and services in the ordinary course of business. Value of these
claims is carried on to the assets side of balance sheet under titles such
as accounts receivables, trade receivables or customer receivables. This
term can be defined as "debt owed to the firm by customers arising from
sale of goods or services in ordinary course of business."
According to Robert N. Anthony, "Accounts receivables are amounts owed
to the business enterprise, usually by its customers. Sometimes, it is
M
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 12
broken down into trade accounts receivables; the former refers to
amounts owed by customers, and the later refers to amounts owed by
employees and others".
In other words, sale of goods on credit converts finished goods of a
selling firm into receivables or book debts, on their maturity these
receivables are realised and cash is generated. According to Prasanna
Chandra, "The balance in the receivables accounts would be; average
daily credit sales x average collection period." The book debts or
receivable arising out of credit has three dimensions:
· It involves an element of risk, which should be carefully assessed.
Unlike cash sales credit sales are not risk less as the cash payment
remains non-received.
· It is based on economics value. The economic value in goods and
services passes to the buyer immediately when the sale is made in
return for an equivalent economic value expected by the seller from
him to be received later on.
· It implies futurity, as the payment for the goods and services received
by the buyer is made by him to the firm on a future date.
Credit Terms
Credit terms refer to the stipulations recognised by the firms for making
credit sale of the goods to its buyers. A firm is required to consider
various aspects of credit customers, approval of credit period, acceptance
of sales discounts, provisions regarding the instruments of security for
credit to be accepted are a few considerations which need due care and
attention like selection of credit customers can be made on the basis of
firms, capacity to absorb the bad debt losses during a given period of
time. However, a firm may opt for determining credit terms in
accordance with the established practices in the light of its needs. The
amount of funds tied up in receivables is directly related to the limits of
credit granted to customers. These limits should never be ascertained on
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 13
the basis of the subjects own requirements, they should be based upon
the debt paying power of customers and his ledger record of orders and
payments.
Credit Standards
Credit standards refers to the minimum criteria adopted by a firm for the
purpose of short listing its customers for extension of credit during a
period of time. Credit rating, credit reference, average payments periods
a quantitative basis for establishing and enforcing credit standards. The
nature of credit standard followed by a firm can be directly linked to
changes in sales and receivables.
In the opinion of Van Home, "There is the cost of additional investment
in receivables, resulting from increased sales and a slower average
collection period”. A liberal credit standard always tends to push up the
sales by luring customers into dealings. The firm, as a consequence
would have to expand receivables investment along with sustaining costs
of administering credit and bad-debt losses. A more liberal extension of
credit may cause certain customers to less conscientious in paying their
bills on time.
Contrary, to these strict credit standards would mean extending credit to
financially sound customers only. This saves the firm from bad debt
losses and the firm has to spend lesser by a way of administrative credit
cost. But, this reduces investment in receivables besides depressing
sales. In this way profit sacrificed by the firm on account of losing sales
amounts more than the cost saved by the firm. Prudently, a firm should
opt for lowering its credit standard only up to that level where
profitability arising through expansion in sales exceeds the various costs
associated with it. That way, optimum credit standards can be
determined and maintained by inducing tradeoff between incremental
returns and incremental costs.
Collection Policy
Collection policy refers to the procedures adopted by a firm (debtors)
collect the amount of from its debtors when such amount becomes due
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 14
after the expiry of credit period. Mishra states, "A collection policy should
always emphasize promptness, regulating and systematisation in
collection efforts. It will have a psychological effect upon the customers,
in that; it will make them realise the obligation of the seller towards the
obligations granted. "The requirements of collection policy arises on
account of the defaulters i.e. the customers not making the payments of
receivables in time. A few turn out to be slow payers and some other
non-payers.
A collection policy shall be formulated with a whole and sole aim of
accelerating collection from bad-debt losses by ensuring prompt and
regular collections. Regular collection on one hand indicates collection
efficiency through control of bad debts and collection costs as well as by
inducing velocity to working capital turnover. On the other hand it keeps
debtors alert in respect of prompt payments of their dues. A credit policy
is needed to be framed in context of various considerations like short-
term operations, determinations of level of authority, control procedures
etc.
Credit policy of an enterprise shall be reviewed and evaluated
periodically and if necessary amendments shall be made to suit the
changing requirements of the business. It should be designed in such a
way that it co-ordinates activities of concerns departments to achieve the
overall objective of business enterprises. Finally, poor implementation of
good credit policy will not produce optimal results.
Literature Review
Agarwal (1983) studied working capital management on the basis of
sample of 34 large manufacturing and trading public limited companies
in ten industries in private sector for the period 1966-67 to 1976-77.
Applying the same techniques of ratio analysis, responses to
questionnaire and interview, the study concluded that working capital
per rupee of sales showed a declining trend over the years but still there
appeared a sufficient scope for reduction in investment in almost all the
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 15
segments of working capital. An upward trend in cash to current assets
ratio and a downward trend in cash turnover showed the accumulation
of idle cash in these industries. Almost all the industries had
overstocking of raw materials shown by increase in the share of raw
material to total inventory while share of semi-finished and finished
goods came down. It also revealed that long-term funds as a percentage
of total working capital registered an upward trend, which was mainly
due to restricted flow of bank credit to the industries.
Chakraborty (1973) approached receivable management as a segment of
capital employed rather than a mere cover for debtors. He emphasized
that receivable turnover is the fund to pay all the operating expenses of
running a business. He pointed out that return on capital employed, an
aggregate measure of overall efficiency in running a business, would be
adversely affected by excessive working capital. Similarly, too little
working capital might reduce the earning capacity of the fixed capital
employed over the succeeding periods.
Filbeck and Krueger (2005) provided insights to support the importance
of a receivable management, assessing nearly 1,000 firms and using data
from a traditional receivable turnover management survey published by
CFO Magazine in United States, for the period 1996-2000. According to
study, there were both significant differences between industries in
receivable management measures across time and also significant
changes in these measures within industries over the time. For
researchers, these changes could be related to the macroeconomic
factors such as interest rate, innovation rate and competition.
The first, small but fine piece of work is the study conducted by National
Council of Applied Economic Research (NCAER) in 1966 with reference
to receivables management in three industries namely cement, fertilizer
and sugar. This was the first study on nature and norms of receivable
management in countries with ‘scarcity of investible resources’. This
study was mainly devoted to the ratio analysis of composition, receivable
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 16
management for the period 1959 to 1963. This study classified these
three industries into private and public sector for comparing their
performance as regards the receivable.
This part Hawawini, Viallet, and Vora (1986) explored data of 1,181
American firms from 36 industries over a period of 19 years
(1960-1979), to investigate if the Hawawini, Viallet, and Vora (1986)
explored data of 1,181 American firms from 36 industries over a period
of 19 years (1960-1979), to investigate if the working capital policies
were significantly similar within the same industrial sector and if they
differ significantly among the industries. Authors concluded that there
was indeed a significant and persistent industry effect on a firm’s
investment and this effect was sustained over the time. The results were
also consistent to the notion that there are industry benchmarks within
industry groups to which firms adhere when setting their receivable
management policies.
Kamta Prasad Singh, Anil Kumar Sinhaand Subas Chandra Singh (1986)
examined various aspects of receivable turnover management in
fertilizer industry in India during the period 1978-79 to 1982-93. Sample
included public sector unit, Fertilizer Corporation of India Ltd. (FCI) and
its daughter units namely Hindustan Fertilizers Corporation Ltd., the
National Fertilizer Ltd., Rashtriya Chemicals and Fertilizers Ltd. and
Fertilizer (Projects and Development) India Ltd. and comparing their
receivable turnover management results with Gujarat State Fertilizer
Company Limited in joint sector.
Vijay Kumar and Venkata chalam (1995) studied the impact of receivable
turnover on profitability in sugar industry in Tamil Nadu by selecting a
sample of 13 companies; 6 companies in co-operative sector and 7
companies in private sector over the period 1982-83 to 1991-92. They
applied simple correlation and multiple regression analysis on working
capital and profitability ratios. They concluded through correlation and
regression analysis that liquid ratio inventory turnover ratio, receivables
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 17
turnover ratio and cash turnover ratio influenced the profitability of
sugar industry in Tamil Nadu. They also estimated the demand functions
of working capital and its components i.e. cash, receivables, inventory,
gross working capital and net working capital, by applying regression
analysis.
Objectives of Study
This study having the following objectives:
· To Increase Profit: As receivables will increase sales, the sales
expansion would favourably raise marginal contribution
proportionately more than additional costs associated with such an
increase. This in turn would ultimately enhance the level of profit of
concern.
· To Meeting Competition: A concern offering sale of goods on credit
basis always falls in the top priority list of people willing to buy those
goods. Therefore, a firm may resort granting of credit facility to its
customers in order to protect sales from losing it to competitors.
Receivables acts as an attracting potential customers and retaining
the older ones at same time by weaning them away firm the
competitors.
· To Augment Customer's Resources: Receivables are valuable to the
customers on the ground that it augments their resources. It is
favoured particularly by those customers, who find it expensive and
cumbersome to borrow from other resources. Thus, not only the
present customers but also the potential customers are attracted to
buy firm's product at terms and conditions favourable to them.
· To Speedy Distribution: Receivables play a very important role in
accelerating the velocity of distributions. As a middleman would act
quickly enough in mobilising his quota of goods from the productions
place for distribution without any hassle of immediate cash payment.
As, he can pay full amount after affecting his sales. Similarly, the
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 18
customers would hurry for purchasing their needful even if they are
not in a position to pay cash instantly. It is for these receivables are
regarded as a bridge for the movement of goods form production to
distributions among the ultimate consumer.
Scope of Study
The scope of study is to check receivable turnover of only FMCG sector.
The study analysed the receivable turnover of a limited sample consisting
of only five companies i.e. Nestle, HUL, Britannia, ITC and Dabur. The
study of receivable turnover management is based on only one tool i.e.
Ratio Analysis. Further, the study is based on last 10 years Annual
Reports of the five companies taken into consideration. As only FMCG
sector was studied so the findings could only be generalised to this
sector’s firms.
Limitations of Study
· The study duration is limited to 10 years.
· The findings of the study are based on the information retrieved by
the annual reports of the companies.
· The study is limited to the analysis of the receivable turnover
management of the companies.
· The study is focused on the analysis of FMCG sector only.
· The study has picked up only five companies in the FMCG sector.
Formulation of Problem
Study of receivable turnover management is very crucial for all firms.
Unless, the receivable management is planned, managed and monitored
effectively, company cannot earn profits and increase its turnover, it also
helps in removing bottlenecks. Although very studies have been
conducted on analysing the receivable turnover management of Indian
companies but very few studies have measured the receivable turnover
management of top FMCG companies of last decade. This study bridges
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 19
the gap and highlights the current status of receivable turnover
management of top 10 FMCG companies in India.
Methodology
Study is conclusive in nature as it has tried to give status of receivable
turnover management of FMCG companies in India. It has tried to
describe whether the FMCG companies are maintaining an aggressive or
flexible receivable turnover policy. To analyse it, most appropriate ratios
for 10 years period of five major FMCG companies namely Nestle, HUL,
ITC, Dabur and Britannia have been calculated using the annual reports
of these companies.
Sample Design
Population: The population contains all FMCG companies in India.
Sample Element: Five individual FMCG companies have been analysed.
The five companies are: Hindustan Unilever Ltd., ITC (Indian Tobacco
Company), Nestle India, Britannia and Dabur India.
Sample Size: It comprises of financial data of 10 years of the above five
FMCG companies.
Sample Technique: Judgment sampling technique (Non probability
sampling technique) has been used.
Tools Used for Data Collection
Secondary sources have been used to collect data. The websites of above
FMCG companies have been used to get the financial data for the period
from 1st April 2002 to 31st March 2012. Tool used for data analyses is
receivable turnover ratio
Analysis and Findings
Accounts Receivable Turnover Ratio
Accounts receivable turnover measures the efficiency of a business in
collecting its credit sales. It is an efficiency ratio and it measures average
number of times a business collects its accounts receivables in a period
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 20
usually a year .Generally a high value of accounts receivable turnover is
favourable and lower figure may indicate inefficiency in collecting
outstanding sales but a normal level of receivables turnover is different
for different industries. Increase in accounts receivable turnover
overtime indicates improvement in credit sales collection process.
Receivables Turnover Ratio = Annual Net Credit Sales / Average
Receivables
Accounts Receivable Turnover Ratio of Individual Companies
(Rs. in Crores)
Table1: Accounts Receivables Turnover Ratio of ITC
Year Net Credit Sales Average Receivables Ratio
2011-12 25999.00 986.00 26.37
2010-11 22039.00 885.00 24.90
2009-10 18757.00 859.00 21.84
2008-09 16147.00 669.00 24.14
2007-08 14558.00 737.00 19.75
2006-07 12501.00 637.00 19.62
2005-06 10077.00 548.00 18.39
2004-05 7875.00 528.00 14.91
2003-04 6695.00 230.00 29.11
2002-03 6035.00 207.00 29.15
22.82
Above table 1 shows the value of accounts receivables turnover ratio of
ITC for 10 years. The value is almost same in first two years of 2002-
2003 and 2003-2004 i.e. 29.11 and 29.15. It showed that company is
quite efficient in collecting its credit sales. In year 2004-2005, the ratio
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 21
declines to less than half of previous year value at 14.91. In the next 4
years, the value keeps on increasing and reached at 24.14 in year 2008-
2009. In year 2009-2010, value decreased and after that kept on
increasing for the next two years with the value of 26.37 in 2011-2012. It
can be concluded that overall ITC has been maintaining a satisfactory
accounts receivable turnover ratio.
(Rs. in Crores)
Table2: Accounts Receivables Turnover Ratio of HUL
Year Net Credit Sales Average Receivables Ratio
2011-12 22395.00 679.00 32.98
2010-11 20008.00 943.00 21.22
2009-10 17873.00 678.00 26.36
2008-09 20829.00 537.00 38.79
2007-08 14180.00 443.00 32.01
2006-07 12458.00 440.00 28.31
2005-06 11365.00 523.00 21.73
2004-05 10246.00 489.00 20.95
2003-04 10598.00 471.00 22.50
2002-03 10339.00 368.00 28.10
Grand Average 27.30
The values of accounts receivables turnover ratio of HUL are given in
above table 2. It shows that company is quite efficient in converting its
outstanding sales favourable. Company has highest turnover ratio in year
2008-2009 with a value of 38.79 and lowest turnover ratio in year 2004-
2005 with value of 20.95. The company doesn’t follow any particular
trend but ratio keeps on fluctuating every year.
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Receivable Management in FMCG Sector: A Study of Selected Companies 22
(Rs. in Crores)
Table 3: Accounts Receivables Turnover Ratio of Nestle
Year Net Credit Sales Average Receivables Ratio
2011-12 7542.00 115.00 65.58
2010-11 6297.00 63.00 99.95
2009-10 5167.00 64.00 80.73
2008-09 4358.00 46.00 94.74
2007-08 3530.00 53.00 66.60
2006-07 2837.00 56.00 50.66
2005-06 2501.00 31.00 80.68
2004-05 2242.00 26.00 86.23
2003-04 2308.00 32.00 72.13
2002-03 2076.00 23.00 90.26
Grand Average 78.76
Above table 3 shows value of accounts receivables turnover ratio of
Nestle for last 10 years. Values in table 3 indicates that company has
been extremely efficient in maintain ratio by converting credit sales
favourable. In year 2002-2003, the value is 90.26 and decreased to 72.13
in the next year. It increased for the next 2 years. In 2006-2007, the value
declined and reached 50.66. It increased in next two years. It decreased
to 80.73 in year 2009-2010 and then reached highest value of 99.95 in
year 2010-2011. The ratio then declined in year 2011-2012.
(Rs. in Crores)
Table 4: Accounts Receivables Turnover Ratio of Dabur
Year Net Credit Sales Average Receivables Ratio
2011-12 3813.00 224.00 17.02
2010-11 3307.00 202.00 16.37
2009-10 2890.00 130.00 22.23
2008-09 2439.00 112.00 21.78
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 23
2007-08 2111.00 100.00 21.11
2006-07 1617.00 61.00 26.51
2005-06 1375.00 27.00 50.93
2004-05 1280.00 49.00 26.12
2003-04 1160.00 43.00 26.98
2002-03 1241.00 117.00 10.61
Grand Average 23.97
The values of accounts receivables turnover ratio are indicated in above
table 4. The values indicate that company doesn’t follow any trend in the
10 years considered in this study. The lowest value maintained by
company is 10.61 in year 2002-2003 and highest value is 50.93 in year
2005-2006. The values give a satisfactory image of the company in
converting its outstanding sales favourable.
Table 5: Accounts Receivables Turnover Ratio of Britannia
Year Net Credit Sales Average Receivables Ratio
2011-12 5033.00 52.00 96.79
2010-11 4272.00 57.00 74.95
2009-10 3458.00 39.00 88.67
2008-09 3152.00 50.00 63.04
2007-08 2635.00 46.00 57.28
2006-07 2231.00 29.00 76.93
2005-06 1735.00 21.00 82.62
2004-05 1589.00 44.00 36.11
2003-04 1494.00 19.00 78.63
2002-03 1329.00 29.00 45.83
Grand Average 70.09
Table 5 reveals the values of accounts receivable turnover ratio of
Britannia. Values show that company has been successful in maintaining
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 24
and managing its accounts receivable turnover ratio. It is efficiently
turning its outstanding sales favourable. Company has achieved highest
value of 96.79 in the year 2011-2012. It has 36.11 as the lowest value in
year 2004-2005. The value of account receivable turnover is quite high in
most of the years.
Table 6: Comparison of Accounts Receivable Turnover Ratio among
the Companies and with Industry’s Average
Year ITC HUL Nestle Dabur Britannia
Industry
Average
2011-12 26.37 32.98 65.58 17.02 96.79 47.75
2010-11 24.90 21.22 99.95 16.37 74.95 47.48
2009-10 21.84 26.36 80.73 22.23 88.67 47.97
2008-09 24.14 38.79 94.74 21.78 63.04 48.50
2007-08 19.75 32.01 66.60 21.11 57.28 39.35
2006-07 19.62 28.31 50.66 26.51 76.93 40.41
2005-06 18.39 21.73 80.68 50.93 82.62 50.87
2004-05 14.91 20.95 86.23 26.12 36.11 36.86
2003-04 29.11 22.50 72.13 26.98 78.63 45.87
2002-03 29.15 28.10 90.26 10.61 45.83 40.79
Grand
Average 22.82 27.30 78.76 23.97 70.09 44.59
Year 2011-12
Table 6 indicates in year 2011-12, average receivables turnover ratio in
FMCG sector is 47.75 which is quite high with major reason that
customers don’t take long credits on fast moving consumer goods. It was
96.79with Britannia having highest value followed by Nestle at 65.58 and
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 25
HUL at 32.98. Higher the receivable turnover ratio, it is considered better
for FMCG companies because, it indicates improvement in process
of cash collection on credit sales. Company having least receivable
turnover ratio is Dabur with value of 17.02 which is less than half of the
average ratio of the industry in that year. It shows that the company is
converting its receivable into sales at a very low pace.
2010-11
Table 6 shows that in year 2010-11, average receivables turnover ratio in
FMCG sector comes out to be 47.48 which is slightly lesser than the ratio
in year 2011-2012. In this year, company having highest receivables
turnover ratio is Nestle with the value of 99.95 which is double of
average ratio of industry. It is followed by Britannia with value of 74.95
which is again very high and more than the industry’s average.
Remaining three companies ITC, Dabur and HUL have values which are
much less than industry’s average in this year which indicates that
company are not keeping strict credit terms since, such policies may
repel potential buyers.
2009-10
In year 2009-10, the average receivable turnover ratio in the FMCG
sector comes out to be 47.97 which is reasonably good for FMCG
companies indicates in table 6. In the same year, the company having the
highest receivables turnover ratio is Britannia. The ratio is 88.67. And
that shows that the company is keeping an efficient credit policy and is
converting its credit into cash effectively during one year. Nestle is the
company with the second highest ratio of 80.73. All other three
companies namely Dabur, ITC and HUL had their ratios around 20. It can
be said that ITC was least effective and efficient in converting its
receivables into cash.
2002-03 to 2008-09
The analysis of these three years shown that value of industry average of
receivables turnover ratio has been revolving around 40 with the only
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 26
exception in year 2005-2006 when value reached to 50.87. In all these
seven years, Britannia and Nestle have maintained itself to be the two
companies with most effective and efficient ways of converting its
receivables into cash by maintain highest average receivables turnover
ratio among all companies. The companies that have maintained
reasonably low and below average receivables turnover ratio are Dabur,
HUL and ITC. Throughout the 10 years of time period, ITC always has a
receivables turnover ratio which is least compared to all the companies.
So, it can be said that among all the FMCG companies, ITC has maintained
a very liberal credit policy to capture more and more of customers in the
FMCG market.
The study highlights some major findings like the company maintaining
highest receivables turnover ratio is Nestle & Britannia and lowest is ITC
and followed by Dabur, HUL. Therefore it can be concluded that industry
average is 44.59, Nestle & Britannia have longest collection period and
other companies has shortest collection period.
Conclusion
This study has analysed the receivables turnover management of top five
FMCG companies namely Dabur, Nestle, ITC, HUL and Britannia for a
period of ten years using ratio analysis method. It has focused on how
much liquidity these companies are maintain for smooth functioning of
the operation which doesn’t affect production which in turn doesn’t
affect the sales which in turn doesn’t affect the profitability of
companies.
More companies go under because of liquidity issues, rather than
declining profitability. Hence traditional prudence always suggests that a
firm should have sufficient cash to cover its immediate liabilities.
However there is a growing breed of FMCG companies that claim
otherwise. Unlike most other industries, turnover of a FMCG company is
not limited by its ability to produce, but its ability to sell. They can
generate cash so quickly they actually have a negative working capital.
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 27
This happens because customers pay upfront and so rapidly, the business
has no problem raising cash (like Nestle, Britannia). In these companies
products are delivered and sold to customer before company even pays
for them. So, they concentrate their resources on marketing and either
outsource their manufacturing or make a limited investment (as
compared to their turnover) in plant and machinery. Therefore, there is a
limited room to raise funds by mortgaging plant and machinery. Typically
a firm pledges its plant, machinery or inventory to raise the bank
loan/overdraft required to fund its operation.
The study highlighted some major findings like the company maintaining
the highest receivables turnover ratio in Nestle and Britannia and the
company maintaining the lowest ITC, HUL and Dabur. Nestle and
Britannia has high receivables turnover ratio, it means the collection
period of these company is lesser than other company. Thus, this is good
symptom for company. In this way the working capital requirement is
less than from other companies.
Suggestions
The requirement of working capital should be properly assessed in view
of present availability of concern. This will help management to avoid
any over-investment or under-investment in current assets.
Various factors affecting the requirement of liquidity in a concern, like
nature of business, production policies, etc. must be considered and kept
in mind while estimating the need of liquidity.
A proper combination of long-term and short-term sources should be
employed to finance working capital requirements, both, of permanent
nature and temporary nature. The accepted norm should also be
considered with the personal choices while financing of working capital.
As a rule, permanent working capital should be financed from long-term
sources, preferably equity, while the variable working capital should be
financed from short-term sources only.
Professional Panorama: An International Journal of Management & Technology
Receivable Management in FMCG Sector: A Study of Selected Companies 28
There should be a more efficient utilisation of current assets by the
management. Increase in sales should correspond to increase in current
assets. Individual attention should be paid to management of each
component of current assets, viz. inventories, receivables, cash, etc.
ITC, Dabur and HUL and less receivables turnover ratio, it means the
collection period of these companies is more than other companies. So
this is not good for companies.
References
1. Archer, S.H., etal. (1972), Business Finance - Theory and Management,
New York: The Macmillan Company.
2. Gupta and Huefner (1972), Working Capital Management Efficiency:
A Study on the Indian Cement Industry, The Management Accountant,
Vol. 39, No. 5, pp, 363-372.
3. Jim Mcmenamin (2000), Financial Management –An Introduction,
New Delhi: Oxford University Press.
4. Joginder Singh Dutta (2001), Receivables Turnover Essence, New
Delhi: Prentice-Hall of India.
5. Lewis, R. (1972), An Enquiry into the Informational Needs of
Stockholders and Potential Investors, Dissertation, Arisona State
University.
6. Lyle, H.C. (1967), A Critique, The Use of Accounting Data in Decision-
making (ed.) Columbus, Ohio, College of Commerce and
Administration, The Ohio State University.
7. Mohamad & Noriza (2010), Looking Around: Finance for the Non-
Financial Manager, Harvard Business Review, Vol. 37.
8. Reilly and Reilly (2002), Construction of Working Capital, New Delhi:
Prentice-Hall of India.
9. Seamy and Rao (1975), Working Capital Management-Strategies and
Techniques, New Delhi: Prentice-Hall of India a Private Limited.

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Recievable Management in FMCG Sector:A sSudy of Selected Compnies

  • 1. Receivable Management in FMCG Sector: A Study of Selected Companies Receivables Management in FMCG Sector: A Study of Selected Companies Dr. Davendra Kumar Sharma* Abstract The current study has tried to examine the sources used by the companies to finance their working capital requirements and to analyse and evaluate the receivables management. The present work therefore is a modest attempt in this direction by undertaking a study of Receivables Management. The study has also examined the liquidity position of companies. The study analysed the liquidity position of a limited sample consisting of five companies i.e. Nestle, HUL, Britannia, ITC and Dabur. The study of liquidity position is based only on one tool i.e. Ratio Analysis. Further the study is based on last 10 years Annual Reports of selected companies taken into consideration. As only FMCG sector was studied so the findings could only be generalised to this sector’s firms. Study of receivables management is very crucial for all firms. Unless the working capital is planned, managed and monitored effectively, company cannot earn profit and increase its turnover and it also helps in removing bottlenecks. Many companies go under because of cash flow issues, rather than declining profitability. Hence, traditional prudence always suggests that a firm should have sufficient cash to cover its immediate liabilities. However, there is a growing breed of FMCG companies that claim otherwise. Unlike most other industries, the turnover of a FMCG company is not limited by its ability to produce, but its ability to sell. They can generate cash so quickly they actually have a negative working capital. This happens because customers pay upfront and so rapidly, the business has no problem raising cash (like Nestle, Britannia). In these companies products are * Associate Professor, Department of Accountancy and Business Statistics, S .S. Jain Subodh P.G. (Autonomous) College, Jaipur, Rajasthan.
  • 2. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 11 delivered and sold to the customer before the company even pays for them. A negative working capital is a sign of managerial efficiency in a business with low inventory and accounts receivables (which means it operates on an almost strictly cash basis). In other situation, it is a sign a company may be facing bankruptcy or serious financial trouble. Keywords: Receivables management, Bottleneck, Negative working capital, Managerial efficiency Introduction anagement of trade credit is commonly known as Management of Receivables. Receivables turnover is one of the three primary components of working capital, the other being inventory and cash. Receivables occupy second important place after inventories and thereby constitute a substantial portion of current assets in several firms. The capital invested in receivables is almost of same amount as that invested in cash and inventories. Receivables thus, form about one third of current assets in India. Trade credit is an important market tool. It acts like a bridge for mobilisation of goods from production to distribution stages in the field of marketing. Receivables provide protection to sales from competitions. It acts no less than a magnet in attracting potential customers to buy the product at terms and conditions favourable to them as well as to the firm. When goods and services are sold under an agreement permitting the customer to pay for them at a later date, the amount due from the customer is recorded as accounts receivables. So, receivables are assets accounts representing amounts owed to the firm as a result of credit sale of goods and services in the ordinary course of business. Value of these claims is carried on to the assets side of balance sheet under titles such as accounts receivables, trade receivables or customer receivables. This term can be defined as "debt owed to the firm by customers arising from sale of goods or services in ordinary course of business." According to Robert N. Anthony, "Accounts receivables are amounts owed to the business enterprise, usually by its customers. Sometimes, it is M
  • 3. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 12 broken down into trade accounts receivables; the former refers to amounts owed by customers, and the later refers to amounts owed by employees and others". In other words, sale of goods on credit converts finished goods of a selling firm into receivables or book debts, on their maturity these receivables are realised and cash is generated. According to Prasanna Chandra, "The balance in the receivables accounts would be; average daily credit sales x average collection period." The book debts or receivable arising out of credit has three dimensions: · It involves an element of risk, which should be carefully assessed. Unlike cash sales credit sales are not risk less as the cash payment remains non-received. · It is based on economics value. The economic value in goods and services passes to the buyer immediately when the sale is made in return for an equivalent economic value expected by the seller from him to be received later on. · It implies futurity, as the payment for the goods and services received by the buyer is made by him to the firm on a future date. Credit Terms Credit terms refer to the stipulations recognised by the firms for making credit sale of the goods to its buyers. A firm is required to consider various aspects of credit customers, approval of credit period, acceptance of sales discounts, provisions regarding the instruments of security for credit to be accepted are a few considerations which need due care and attention like selection of credit customers can be made on the basis of firms, capacity to absorb the bad debt losses during a given period of time. However, a firm may opt for determining credit terms in accordance with the established practices in the light of its needs. The amount of funds tied up in receivables is directly related to the limits of credit granted to customers. These limits should never be ascertained on
  • 4. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 13 the basis of the subjects own requirements, they should be based upon the debt paying power of customers and his ledger record of orders and payments. Credit Standards Credit standards refers to the minimum criteria adopted by a firm for the purpose of short listing its customers for extension of credit during a period of time. Credit rating, credit reference, average payments periods a quantitative basis for establishing and enforcing credit standards. The nature of credit standard followed by a firm can be directly linked to changes in sales and receivables. In the opinion of Van Home, "There is the cost of additional investment in receivables, resulting from increased sales and a slower average collection period”. A liberal credit standard always tends to push up the sales by luring customers into dealings. The firm, as a consequence would have to expand receivables investment along with sustaining costs of administering credit and bad-debt losses. A more liberal extension of credit may cause certain customers to less conscientious in paying their bills on time. Contrary, to these strict credit standards would mean extending credit to financially sound customers only. This saves the firm from bad debt losses and the firm has to spend lesser by a way of administrative credit cost. But, this reduces investment in receivables besides depressing sales. In this way profit sacrificed by the firm on account of losing sales amounts more than the cost saved by the firm. Prudently, a firm should opt for lowering its credit standard only up to that level where profitability arising through expansion in sales exceeds the various costs associated with it. That way, optimum credit standards can be determined and maintained by inducing tradeoff between incremental returns and incremental costs. Collection Policy Collection policy refers to the procedures adopted by a firm (debtors) collect the amount of from its debtors when such amount becomes due
  • 5. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 14 after the expiry of credit period. Mishra states, "A collection policy should always emphasize promptness, regulating and systematisation in collection efforts. It will have a psychological effect upon the customers, in that; it will make them realise the obligation of the seller towards the obligations granted. "The requirements of collection policy arises on account of the defaulters i.e. the customers not making the payments of receivables in time. A few turn out to be slow payers and some other non-payers. A collection policy shall be formulated with a whole and sole aim of accelerating collection from bad-debt losses by ensuring prompt and regular collections. Regular collection on one hand indicates collection efficiency through control of bad debts and collection costs as well as by inducing velocity to working capital turnover. On the other hand it keeps debtors alert in respect of prompt payments of their dues. A credit policy is needed to be framed in context of various considerations like short- term operations, determinations of level of authority, control procedures etc. Credit policy of an enterprise shall be reviewed and evaluated periodically and if necessary amendments shall be made to suit the changing requirements of the business. It should be designed in such a way that it co-ordinates activities of concerns departments to achieve the overall objective of business enterprises. Finally, poor implementation of good credit policy will not produce optimal results. Literature Review Agarwal (1983) studied working capital management on the basis of sample of 34 large manufacturing and trading public limited companies in ten industries in private sector for the period 1966-67 to 1976-77. Applying the same techniques of ratio analysis, responses to questionnaire and interview, the study concluded that working capital per rupee of sales showed a declining trend over the years but still there appeared a sufficient scope for reduction in investment in almost all the
  • 6. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 15 segments of working capital. An upward trend in cash to current assets ratio and a downward trend in cash turnover showed the accumulation of idle cash in these industries. Almost all the industries had overstocking of raw materials shown by increase in the share of raw material to total inventory while share of semi-finished and finished goods came down. It also revealed that long-term funds as a percentage of total working capital registered an upward trend, which was mainly due to restricted flow of bank credit to the industries. Chakraborty (1973) approached receivable management as a segment of capital employed rather than a mere cover for debtors. He emphasized that receivable turnover is the fund to pay all the operating expenses of running a business. He pointed out that return on capital employed, an aggregate measure of overall efficiency in running a business, would be adversely affected by excessive working capital. Similarly, too little working capital might reduce the earning capacity of the fixed capital employed over the succeeding periods. Filbeck and Krueger (2005) provided insights to support the importance of a receivable management, assessing nearly 1,000 firms and using data from a traditional receivable turnover management survey published by CFO Magazine in United States, for the period 1996-2000. According to study, there were both significant differences between industries in receivable management measures across time and also significant changes in these measures within industries over the time. For researchers, these changes could be related to the macroeconomic factors such as interest rate, innovation rate and competition. The first, small but fine piece of work is the study conducted by National Council of Applied Economic Research (NCAER) in 1966 with reference to receivables management in three industries namely cement, fertilizer and sugar. This was the first study on nature and norms of receivable management in countries with ‘scarcity of investible resources’. This study was mainly devoted to the ratio analysis of composition, receivable
  • 7. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 16 management for the period 1959 to 1963. This study classified these three industries into private and public sector for comparing their performance as regards the receivable. This part Hawawini, Viallet, and Vora (1986) explored data of 1,181 American firms from 36 industries over a period of 19 years (1960-1979), to investigate if the Hawawini, Viallet, and Vora (1986) explored data of 1,181 American firms from 36 industries over a period of 19 years (1960-1979), to investigate if the working capital policies were significantly similar within the same industrial sector and if they differ significantly among the industries. Authors concluded that there was indeed a significant and persistent industry effect on a firm’s investment and this effect was sustained over the time. The results were also consistent to the notion that there are industry benchmarks within industry groups to which firms adhere when setting their receivable management policies. Kamta Prasad Singh, Anil Kumar Sinhaand Subas Chandra Singh (1986) examined various aspects of receivable turnover management in fertilizer industry in India during the period 1978-79 to 1982-93. Sample included public sector unit, Fertilizer Corporation of India Ltd. (FCI) and its daughter units namely Hindustan Fertilizers Corporation Ltd., the National Fertilizer Ltd., Rashtriya Chemicals and Fertilizers Ltd. and Fertilizer (Projects and Development) India Ltd. and comparing their receivable turnover management results with Gujarat State Fertilizer Company Limited in joint sector. Vijay Kumar and Venkata chalam (1995) studied the impact of receivable turnover on profitability in sugar industry in Tamil Nadu by selecting a sample of 13 companies; 6 companies in co-operative sector and 7 companies in private sector over the period 1982-83 to 1991-92. They applied simple correlation and multiple regression analysis on working capital and profitability ratios. They concluded through correlation and regression analysis that liquid ratio inventory turnover ratio, receivables
  • 8. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 17 turnover ratio and cash turnover ratio influenced the profitability of sugar industry in Tamil Nadu. They also estimated the demand functions of working capital and its components i.e. cash, receivables, inventory, gross working capital and net working capital, by applying regression analysis. Objectives of Study This study having the following objectives: · To Increase Profit: As receivables will increase sales, the sales expansion would favourably raise marginal contribution proportionately more than additional costs associated with such an increase. This in turn would ultimately enhance the level of profit of concern. · To Meeting Competition: A concern offering sale of goods on credit basis always falls in the top priority list of people willing to buy those goods. Therefore, a firm may resort granting of credit facility to its customers in order to protect sales from losing it to competitors. Receivables acts as an attracting potential customers and retaining the older ones at same time by weaning them away firm the competitors. · To Augment Customer's Resources: Receivables are valuable to the customers on the ground that it augments their resources. It is favoured particularly by those customers, who find it expensive and cumbersome to borrow from other resources. Thus, not only the present customers but also the potential customers are attracted to buy firm's product at terms and conditions favourable to them. · To Speedy Distribution: Receivables play a very important role in accelerating the velocity of distributions. As a middleman would act quickly enough in mobilising his quota of goods from the productions place for distribution without any hassle of immediate cash payment. As, he can pay full amount after affecting his sales. Similarly, the
  • 9. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 18 customers would hurry for purchasing their needful even if they are not in a position to pay cash instantly. It is for these receivables are regarded as a bridge for the movement of goods form production to distributions among the ultimate consumer. Scope of Study The scope of study is to check receivable turnover of only FMCG sector. The study analysed the receivable turnover of a limited sample consisting of only five companies i.e. Nestle, HUL, Britannia, ITC and Dabur. The study of receivable turnover management is based on only one tool i.e. Ratio Analysis. Further, the study is based on last 10 years Annual Reports of the five companies taken into consideration. As only FMCG sector was studied so the findings could only be generalised to this sector’s firms. Limitations of Study · The study duration is limited to 10 years. · The findings of the study are based on the information retrieved by the annual reports of the companies. · The study is limited to the analysis of the receivable turnover management of the companies. · The study is focused on the analysis of FMCG sector only. · The study has picked up only five companies in the FMCG sector. Formulation of Problem Study of receivable turnover management is very crucial for all firms. Unless, the receivable management is planned, managed and monitored effectively, company cannot earn profits and increase its turnover, it also helps in removing bottlenecks. Although very studies have been conducted on analysing the receivable turnover management of Indian companies but very few studies have measured the receivable turnover management of top FMCG companies of last decade. This study bridges
  • 10. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 19 the gap and highlights the current status of receivable turnover management of top 10 FMCG companies in India. Methodology Study is conclusive in nature as it has tried to give status of receivable turnover management of FMCG companies in India. It has tried to describe whether the FMCG companies are maintaining an aggressive or flexible receivable turnover policy. To analyse it, most appropriate ratios for 10 years period of five major FMCG companies namely Nestle, HUL, ITC, Dabur and Britannia have been calculated using the annual reports of these companies. Sample Design Population: The population contains all FMCG companies in India. Sample Element: Five individual FMCG companies have been analysed. The five companies are: Hindustan Unilever Ltd., ITC (Indian Tobacco Company), Nestle India, Britannia and Dabur India. Sample Size: It comprises of financial data of 10 years of the above five FMCG companies. Sample Technique: Judgment sampling technique (Non probability sampling technique) has been used. Tools Used for Data Collection Secondary sources have been used to collect data. The websites of above FMCG companies have been used to get the financial data for the period from 1st April 2002 to 31st March 2012. Tool used for data analyses is receivable turnover ratio Analysis and Findings Accounts Receivable Turnover Ratio Accounts receivable turnover measures the efficiency of a business in collecting its credit sales. It is an efficiency ratio and it measures average number of times a business collects its accounts receivables in a period
  • 11. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 20 usually a year .Generally a high value of accounts receivable turnover is favourable and lower figure may indicate inefficiency in collecting outstanding sales but a normal level of receivables turnover is different for different industries. Increase in accounts receivable turnover overtime indicates improvement in credit sales collection process. Receivables Turnover Ratio = Annual Net Credit Sales / Average Receivables Accounts Receivable Turnover Ratio of Individual Companies (Rs. in Crores) Table1: Accounts Receivables Turnover Ratio of ITC Year Net Credit Sales Average Receivables Ratio 2011-12 25999.00 986.00 26.37 2010-11 22039.00 885.00 24.90 2009-10 18757.00 859.00 21.84 2008-09 16147.00 669.00 24.14 2007-08 14558.00 737.00 19.75 2006-07 12501.00 637.00 19.62 2005-06 10077.00 548.00 18.39 2004-05 7875.00 528.00 14.91 2003-04 6695.00 230.00 29.11 2002-03 6035.00 207.00 29.15 22.82 Above table 1 shows the value of accounts receivables turnover ratio of ITC for 10 years. The value is almost same in first two years of 2002- 2003 and 2003-2004 i.e. 29.11 and 29.15. It showed that company is quite efficient in collecting its credit sales. In year 2004-2005, the ratio
  • 12. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 21 declines to less than half of previous year value at 14.91. In the next 4 years, the value keeps on increasing and reached at 24.14 in year 2008- 2009. In year 2009-2010, value decreased and after that kept on increasing for the next two years with the value of 26.37 in 2011-2012. It can be concluded that overall ITC has been maintaining a satisfactory accounts receivable turnover ratio. (Rs. in Crores) Table2: Accounts Receivables Turnover Ratio of HUL Year Net Credit Sales Average Receivables Ratio 2011-12 22395.00 679.00 32.98 2010-11 20008.00 943.00 21.22 2009-10 17873.00 678.00 26.36 2008-09 20829.00 537.00 38.79 2007-08 14180.00 443.00 32.01 2006-07 12458.00 440.00 28.31 2005-06 11365.00 523.00 21.73 2004-05 10246.00 489.00 20.95 2003-04 10598.00 471.00 22.50 2002-03 10339.00 368.00 28.10 Grand Average 27.30 The values of accounts receivables turnover ratio of HUL are given in above table 2. It shows that company is quite efficient in converting its outstanding sales favourable. Company has highest turnover ratio in year 2008-2009 with a value of 38.79 and lowest turnover ratio in year 2004- 2005 with value of 20.95. The company doesn’t follow any particular trend but ratio keeps on fluctuating every year.
  • 13. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 22 (Rs. in Crores) Table 3: Accounts Receivables Turnover Ratio of Nestle Year Net Credit Sales Average Receivables Ratio 2011-12 7542.00 115.00 65.58 2010-11 6297.00 63.00 99.95 2009-10 5167.00 64.00 80.73 2008-09 4358.00 46.00 94.74 2007-08 3530.00 53.00 66.60 2006-07 2837.00 56.00 50.66 2005-06 2501.00 31.00 80.68 2004-05 2242.00 26.00 86.23 2003-04 2308.00 32.00 72.13 2002-03 2076.00 23.00 90.26 Grand Average 78.76 Above table 3 shows value of accounts receivables turnover ratio of Nestle for last 10 years. Values in table 3 indicates that company has been extremely efficient in maintain ratio by converting credit sales favourable. In year 2002-2003, the value is 90.26 and decreased to 72.13 in the next year. It increased for the next 2 years. In 2006-2007, the value declined and reached 50.66. It increased in next two years. It decreased to 80.73 in year 2009-2010 and then reached highest value of 99.95 in year 2010-2011. The ratio then declined in year 2011-2012. (Rs. in Crores) Table 4: Accounts Receivables Turnover Ratio of Dabur Year Net Credit Sales Average Receivables Ratio 2011-12 3813.00 224.00 17.02 2010-11 3307.00 202.00 16.37 2009-10 2890.00 130.00 22.23 2008-09 2439.00 112.00 21.78
  • 14. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 23 2007-08 2111.00 100.00 21.11 2006-07 1617.00 61.00 26.51 2005-06 1375.00 27.00 50.93 2004-05 1280.00 49.00 26.12 2003-04 1160.00 43.00 26.98 2002-03 1241.00 117.00 10.61 Grand Average 23.97 The values of accounts receivables turnover ratio are indicated in above table 4. The values indicate that company doesn’t follow any trend in the 10 years considered in this study. The lowest value maintained by company is 10.61 in year 2002-2003 and highest value is 50.93 in year 2005-2006. The values give a satisfactory image of the company in converting its outstanding sales favourable. Table 5: Accounts Receivables Turnover Ratio of Britannia Year Net Credit Sales Average Receivables Ratio 2011-12 5033.00 52.00 96.79 2010-11 4272.00 57.00 74.95 2009-10 3458.00 39.00 88.67 2008-09 3152.00 50.00 63.04 2007-08 2635.00 46.00 57.28 2006-07 2231.00 29.00 76.93 2005-06 1735.00 21.00 82.62 2004-05 1589.00 44.00 36.11 2003-04 1494.00 19.00 78.63 2002-03 1329.00 29.00 45.83 Grand Average 70.09 Table 5 reveals the values of accounts receivable turnover ratio of Britannia. Values show that company has been successful in maintaining
  • 15. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 24 and managing its accounts receivable turnover ratio. It is efficiently turning its outstanding sales favourable. Company has achieved highest value of 96.79 in the year 2011-2012. It has 36.11 as the lowest value in year 2004-2005. The value of account receivable turnover is quite high in most of the years. Table 6: Comparison of Accounts Receivable Turnover Ratio among the Companies and with Industry’s Average Year ITC HUL Nestle Dabur Britannia Industry Average 2011-12 26.37 32.98 65.58 17.02 96.79 47.75 2010-11 24.90 21.22 99.95 16.37 74.95 47.48 2009-10 21.84 26.36 80.73 22.23 88.67 47.97 2008-09 24.14 38.79 94.74 21.78 63.04 48.50 2007-08 19.75 32.01 66.60 21.11 57.28 39.35 2006-07 19.62 28.31 50.66 26.51 76.93 40.41 2005-06 18.39 21.73 80.68 50.93 82.62 50.87 2004-05 14.91 20.95 86.23 26.12 36.11 36.86 2003-04 29.11 22.50 72.13 26.98 78.63 45.87 2002-03 29.15 28.10 90.26 10.61 45.83 40.79 Grand Average 22.82 27.30 78.76 23.97 70.09 44.59 Year 2011-12 Table 6 indicates in year 2011-12, average receivables turnover ratio in FMCG sector is 47.75 which is quite high with major reason that customers don’t take long credits on fast moving consumer goods. It was 96.79with Britannia having highest value followed by Nestle at 65.58 and
  • 16. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 25 HUL at 32.98. Higher the receivable turnover ratio, it is considered better for FMCG companies because, it indicates improvement in process of cash collection on credit sales. Company having least receivable turnover ratio is Dabur with value of 17.02 which is less than half of the average ratio of the industry in that year. It shows that the company is converting its receivable into sales at a very low pace. 2010-11 Table 6 shows that in year 2010-11, average receivables turnover ratio in FMCG sector comes out to be 47.48 which is slightly lesser than the ratio in year 2011-2012. In this year, company having highest receivables turnover ratio is Nestle with the value of 99.95 which is double of average ratio of industry. It is followed by Britannia with value of 74.95 which is again very high and more than the industry’s average. Remaining three companies ITC, Dabur and HUL have values which are much less than industry’s average in this year which indicates that company are not keeping strict credit terms since, such policies may repel potential buyers. 2009-10 In year 2009-10, the average receivable turnover ratio in the FMCG sector comes out to be 47.97 which is reasonably good for FMCG companies indicates in table 6. In the same year, the company having the highest receivables turnover ratio is Britannia. The ratio is 88.67. And that shows that the company is keeping an efficient credit policy and is converting its credit into cash effectively during one year. Nestle is the company with the second highest ratio of 80.73. All other three companies namely Dabur, ITC and HUL had their ratios around 20. It can be said that ITC was least effective and efficient in converting its receivables into cash. 2002-03 to 2008-09 The analysis of these three years shown that value of industry average of receivables turnover ratio has been revolving around 40 with the only
  • 17. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 26 exception in year 2005-2006 when value reached to 50.87. In all these seven years, Britannia and Nestle have maintained itself to be the two companies with most effective and efficient ways of converting its receivables into cash by maintain highest average receivables turnover ratio among all companies. The companies that have maintained reasonably low and below average receivables turnover ratio are Dabur, HUL and ITC. Throughout the 10 years of time period, ITC always has a receivables turnover ratio which is least compared to all the companies. So, it can be said that among all the FMCG companies, ITC has maintained a very liberal credit policy to capture more and more of customers in the FMCG market. The study highlights some major findings like the company maintaining highest receivables turnover ratio is Nestle & Britannia and lowest is ITC and followed by Dabur, HUL. Therefore it can be concluded that industry average is 44.59, Nestle & Britannia have longest collection period and other companies has shortest collection period. Conclusion This study has analysed the receivables turnover management of top five FMCG companies namely Dabur, Nestle, ITC, HUL and Britannia for a period of ten years using ratio analysis method. It has focused on how much liquidity these companies are maintain for smooth functioning of the operation which doesn’t affect production which in turn doesn’t affect the sales which in turn doesn’t affect the profitability of companies. More companies go under because of liquidity issues, rather than declining profitability. Hence traditional prudence always suggests that a firm should have sufficient cash to cover its immediate liabilities. However there is a growing breed of FMCG companies that claim otherwise. Unlike most other industries, turnover of a FMCG company is not limited by its ability to produce, but its ability to sell. They can generate cash so quickly they actually have a negative working capital.
  • 18. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 27 This happens because customers pay upfront and so rapidly, the business has no problem raising cash (like Nestle, Britannia). In these companies products are delivered and sold to customer before company even pays for them. So, they concentrate their resources on marketing and either outsource their manufacturing or make a limited investment (as compared to their turnover) in plant and machinery. Therefore, there is a limited room to raise funds by mortgaging plant and machinery. Typically a firm pledges its plant, machinery or inventory to raise the bank loan/overdraft required to fund its operation. The study highlighted some major findings like the company maintaining the highest receivables turnover ratio in Nestle and Britannia and the company maintaining the lowest ITC, HUL and Dabur. Nestle and Britannia has high receivables turnover ratio, it means the collection period of these company is lesser than other company. Thus, this is good symptom for company. In this way the working capital requirement is less than from other companies. Suggestions The requirement of working capital should be properly assessed in view of present availability of concern. This will help management to avoid any over-investment or under-investment in current assets. Various factors affecting the requirement of liquidity in a concern, like nature of business, production policies, etc. must be considered and kept in mind while estimating the need of liquidity. A proper combination of long-term and short-term sources should be employed to finance working capital requirements, both, of permanent nature and temporary nature. The accepted norm should also be considered with the personal choices while financing of working capital. As a rule, permanent working capital should be financed from long-term sources, preferably equity, while the variable working capital should be financed from short-term sources only.
  • 19. Professional Panorama: An International Journal of Management & Technology Receivable Management in FMCG Sector: A Study of Selected Companies 28 There should be a more efficient utilisation of current assets by the management. Increase in sales should correspond to increase in current assets. Individual attention should be paid to management of each component of current assets, viz. inventories, receivables, cash, etc. ITC, Dabur and HUL and less receivables turnover ratio, it means the collection period of these companies is more than other companies. So this is not good for companies. References 1. Archer, S.H., etal. (1972), Business Finance - Theory and Management, New York: The Macmillan Company. 2. Gupta and Huefner (1972), Working Capital Management Efficiency: A Study on the Indian Cement Industry, The Management Accountant, Vol. 39, No. 5, pp, 363-372. 3. Jim Mcmenamin (2000), Financial Management –An Introduction, New Delhi: Oxford University Press. 4. Joginder Singh Dutta (2001), Receivables Turnover Essence, New Delhi: Prentice-Hall of India. 5. Lewis, R. (1972), An Enquiry into the Informational Needs of Stockholders and Potential Investors, Dissertation, Arisona State University. 6. Lyle, H.C. (1967), A Critique, The Use of Accounting Data in Decision- making (ed.) Columbus, Ohio, College of Commerce and Administration, The Ohio State University. 7. Mohamad & Noriza (2010), Looking Around: Finance for the Non- Financial Manager, Harvard Business Review, Vol. 37. 8. Reilly and Reilly (2002), Construction of Working Capital, New Delhi: Prentice-Hall of India. 9. Seamy and Rao (1975), Working Capital Management-Strategies and Techniques, New Delhi: Prentice-Hall of India a Private Limited.