1. Congratulations on passing the NextGen EHR Certification Test! An NCP is crucial to the support of
NextGen® over the span of your relationship with NextGen Healthcare. NCPs are the liaisons between
NextGen and the end user community.
As a NextGen Certified Professional (NCP) for your organization, you should be regarded as your
organization’s expert on the system. You are authorized and certified to qualify all support requests and
serve as the primary point of contact for your organization. In addition, you should be fielding end user
questions, training issues, escalating issues to NextGen Support as necessary, be knowledgeable
about NextGen Support operations, coordinate software deliveries, coordinate new software rollouts ,
including Testing, and conduct (or at least coordinate) all end user training. In other words, as your
organization’s NCP, you should be providing all direct support to your End-users.
Again, I would like to congratulate you on passing the NextGen EHR Certification Test!
Please retain this letter and your NCP certificate for your records. If you have any questions, please
contact ncpadministrator@nextgen.com
Sincerely,
Karl Folk
Vice President, Implementation and Training Department
NextGen Healthcare
Dear Priyanka kamat :