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Dental Digital Marketing Solution
•Integrated digital marketing solution for your practice
Why PSI?

- Founded in 1995, we’ve worked with over 1,500
  businesses in the DC metro area
- Leader in cloud-based technology and marketing solutions
  for the SMB sector
- We have deep vertical expertise in in dental & medical,
  retail, and legal & professional service
- One stop shop. As your trusted technology partner, we’ll
  make technology work for you so you can focus on your
  core business objectives
What Makes Us Different

- We know dentistry, having worked with over 1,000
  practices in more than 15 years
- We start with an understanding of your practice to offer a
  customized, tailored solution, not a generic over-the-web,
  cookie-cutter solution
- We serve as your digital marketing agency and manage all
  existing providers & solutions
- We offer an integrated digital marketing solution with
  measurable results; no fluffy stuff
Utilize Strategy, Technology, & Marketing
 to Acquire, Retain, and Engage Patients
Utilize Strategy, Technology, & Marketing
                                   to Acquire, Retain, and Engage Patients

              -   Practice’s “Story”
              -   Target patient demographics
              -   Geographic reach
              -   Ideal revenue mix
              -   Strategic financial plan



                                                                              - Practice Management System
                                                                              -Reminder & Patient
                                                                              Engagement System
                                                                                 (Demandforce, Sesame)
                                                                              -Communication (phone, intra-
                                                                              office, etc.)
-   Web & mobile                                                              -Utility solutions (patient forms,
-   SEO                                                                       insurance/claims, patient education)
-   Social media                                                              -Analysis & reporting (SICA)
-   Visibility
-   Reputation
-   Leads management
-   Patient marketing
-   Continuing care & recall
What we believe
-   Technology and marketing are merging
     - PROOF: Gartner reports that by 2017 Fortune 500 CMOs will spend more on IT than
         CIOs
-   Changes are fast and furious
     - PROOF: Google SEO & review policies ever-changing, Instagram has 90M unique
         monthly visitors (company didn’t exist 2 years ago), Facebook (8 yrs old) has 1B users
         (3 times the US population & would be the 3rd largest country)
-   Cloud & mobility are transformative
     - PROOF: 62% of SMBs use cloud solutions, tablet sales now exceed sales of PCs and
         laptops, and US has over 110M smartphone users (53% of total & growing)
-   Marketing is telling a story, and your story starts with the patient experience
-   "The only sustainable competitive advantage is superior knowledge of and engagement
    with customers” – Forrester (June 2011)
What is Digital (Inbound) Marketing?
Overview
                              Intelligent
                                 SEO
                                                Social
                                                Media
Performance                                    Marketing
 Reporting




                                                            Reputation
       Patient      Performance                                and
     Engagement      Reporting                              Presence
                     website




       Lead                                                Marketing
       Assist                                              Call Center




                                    Lead
                                  Generation
Mobile-optimized Website
Mobile Searches Are Higher Than Ever


    Mobile searches have increased
    from 9% to 30% of all searches in
    the past year alone.

    If your website is not mobile
    optimized, you are wasting
    marketing $'s

    Mobile visitors are 5X more likely to
    leave websites that are not mobile
    friendly
•
    We can help you engage those
    potential customers.
Social Marketing


       
           Facebook has over 1 billion active
           monthly users
       
           As of summer 2012, 41% of small
           businesses had a Facebook page
       
           Facebook and Twitter can be
           valuable media channels for local
           businesses
Social Marketing


    We help you publish to all of your
    profiles from one place

    We suggest interesting, relevant
    content for you to post

    Track your audience growth

    Help find new customers by
    monitoring relevant social media
    conversations
Reputation & Presence
Consumers Control Conversations

                  
                      Your online listings are full of user
                      generated content (UGC)
                  
                      Consumers trust UGC more than
                      traditional advertising
                  
                      Your brand is now what your
                      customers say it is, online
                  
                      Monitoring all the places you are
                      discussed is challenging
Reputation & Presence Go
                             Hand in Hand


•
    When many of your online profiles have
    user content, reputation drives results.

The goal is to maximize visibility and
  maximize reputation
Consumer Comments Matter

              
                  Yelp reported a 1 star increase in
                  average rating increased restaurant
                  business 5% - 9%
              
                  Trip advisor reported 1/2 star
                  improvement increased hotel
                  bookings by 12%
              
                  Cobalt showed the difference
                  between 2 and 4 stars was a 64%
                  increase in website traffic
Starved For Time?

         •
             The biggest challenge with social
             media management is that it takes an
             investment in time.
         •
             If you are like most business owners
             or managers, you have limited time
             for marketing.
         •
             We're here to help. We focus on the
             right balance of doing things for you
             and doing things with you.
Pricing

    Mobile-optimized website

    Social Media Account setup and optimization for Facebook and Twitter

    Search and Social marketing campaigns

    Online Presence

    Reputation Management

    Social Media publishing on Facebook and Twitter (3 per week)

    Patient engagement & marketing

    Unlimited phone and email support
                        •
                            Starting at $1,000 per month

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Dental Digital Marketing Solution

  • 1. Dental Digital Marketing Solution •Integrated digital marketing solution for your practice
  • 2. Why PSI? - Founded in 1995, we’ve worked with over 1,500 businesses in the DC metro area - Leader in cloud-based technology and marketing solutions for the SMB sector - We have deep vertical expertise in in dental & medical, retail, and legal & professional service - One stop shop. As your trusted technology partner, we’ll make technology work for you so you can focus on your core business objectives
  • 3. What Makes Us Different - We know dentistry, having worked with over 1,000 practices in more than 15 years - We start with an understanding of your practice to offer a customized, tailored solution, not a generic over-the-web, cookie-cutter solution - We serve as your digital marketing agency and manage all existing providers & solutions - We offer an integrated digital marketing solution with measurable results; no fluffy stuff
  • 4. Utilize Strategy, Technology, & Marketing to Acquire, Retain, and Engage Patients
  • 5. Utilize Strategy, Technology, & Marketing to Acquire, Retain, and Engage Patients - Practice’s “Story” - Target patient demographics - Geographic reach - Ideal revenue mix - Strategic financial plan - Practice Management System -Reminder & Patient Engagement System (Demandforce, Sesame) -Communication (phone, intra- office, etc.) - Web & mobile -Utility solutions (patient forms, - SEO insurance/claims, patient education) - Social media -Analysis & reporting (SICA) - Visibility - Reputation - Leads management - Patient marketing - Continuing care & recall
  • 6. What we believe - Technology and marketing are merging - PROOF: Gartner reports that by 2017 Fortune 500 CMOs will spend more on IT than CIOs - Changes are fast and furious - PROOF: Google SEO & review policies ever-changing, Instagram has 90M unique monthly visitors (company didn’t exist 2 years ago), Facebook (8 yrs old) has 1B users (3 times the US population & would be the 3rd largest country) - Cloud & mobility are transformative - PROOF: 62% of SMBs use cloud solutions, tablet sales now exceed sales of PCs and laptops, and US has over 110M smartphone users (53% of total & growing) - Marketing is telling a story, and your story starts with the patient experience - "The only sustainable competitive advantage is superior knowledge of and engagement with customers” – Forrester (June 2011)
  • 7. What is Digital (Inbound) Marketing?
  • 8. Overview Intelligent SEO Social Media Performance Marketing Reporting Reputation Patient Performance and Engagement Reporting Presence website Lead Marketing Assist Call Center Lead Generation
  • 10. Mobile Searches Are Higher Than Ever  Mobile searches have increased from 9% to 30% of all searches in the past year alone.  If your website is not mobile optimized, you are wasting marketing $'s  Mobile visitors are 5X more likely to leave websites that are not mobile friendly • We can help you engage those potential customers.
  • 11. Social Marketing  Facebook has over 1 billion active monthly users  As of summer 2012, 41% of small businesses had a Facebook page  Facebook and Twitter can be valuable media channels for local businesses
  • 12. Social Marketing  We help you publish to all of your profiles from one place  We suggest interesting, relevant content for you to post  Track your audience growth  Help find new customers by monitoring relevant social media conversations
  • 14. Consumers Control Conversations  Your online listings are full of user generated content (UGC)  Consumers trust UGC more than traditional advertising  Your brand is now what your customers say it is, online  Monitoring all the places you are discussed is challenging
  • 15. Reputation & Presence Go Hand in Hand • When many of your online profiles have user content, reputation drives results. The goal is to maximize visibility and maximize reputation
  • 16. Consumer Comments Matter  Yelp reported a 1 star increase in average rating increased restaurant business 5% - 9%  Trip advisor reported 1/2 star improvement increased hotel bookings by 12%  Cobalt showed the difference between 2 and 4 stars was a 64% increase in website traffic
  • 17. Starved For Time? • The biggest challenge with social media management is that it takes an investment in time. • If you are like most business owners or managers, you have limited time for marketing. • We're here to help. We focus on the right balance of doing things for you and doing things with you.
  • 18. Pricing  Mobile-optimized website  Social Media Account setup and optimization for Facebook and Twitter  Search and Social marketing campaigns  Online Presence  Reputation Management  Social Media publishing on Facebook and Twitter (3 per week)  Patient engagement & marketing  Unlimited phone and email support • Starting at $1,000 per month