The webinar provided information about the recent acquisition of BigFix and AppScan by HCL and discussed resources for customers. It summarized HCL's improvements to BigFix, including increased engineering staff, requests for enhancements delivered, and improved customer satisfaction scores. The webinar also previewed new features for BigFix V10 like multi-cloud support and agentless discovery for modern endpoints.

1. Webinar for BigFix & AppScan Users
www.flagshipsg.com
Presented by: Mark Wyllie, Flagship CEO
Understanding the post-acquisition world of BigFix & AppScan

2. Click to edit Master title style www.flagshipsg.com
ABOUT FLAGSHIP SOLUTIONS GROUP
Flagship provides managed services, and cloud solutions worldwide. Flagship’s managed
services include cloud-based managed maintenance, server monitoring and management, 24×7
helpdesk support, and data center infrastructure management. These also include data center
strategic planning and hybrid cloud implementations based on a wide range of assessments
that look at virtualization, server consolidation, security, and infrastructure-focused integration.

3. Flagship Solutions Group - Confidential 2019
www.flagshipsg.com
PASSION
We love what we do, and it shows.
HONESTY & INTEGRITY
In all dealings whether personal, or
professional, with our teammates, or our
clients.
CLIENTS FIRST. ALWAYS.
We pride ourselves on putting our
customers needs first – our clients are
our #1 priority.
INNOVATION
We thrive on delivering innovative
solutions that exceed our customers
expectations.
COMMITMENT TO EXCELLENCE
Excellence is not a skill, it is a continuous
process.
OUR CORE VALUES

4. Flagship Solutions Group - Confidential 2019
PARTNERSHIPS

5. www.flagshipsg.com
Has the recent HCL acquisition left you
with some confusion?
• Who will be contacting us to renew our BigFix & AppScan
subscriptions?
• Who do I contact to make a new purchase?
• How will I know when my subscription is coming up for
renewal?
• Is there a way to track all of our existing HW / SW assets,
contracts, licenses, and support agreements?
• What should I look for in an HCL partner?

6. Flagship Solutions Group - Confidential 2019
www.flagshipsg.com
HCL and the Acquisition of BigFix
Leading global technology company
Fastest growing at $8.2Billion USD Revenues
127,000+ diverse, multinational employees
across 43 countries
Deep tradition of partnering with enterprises to
drive innovation into real world application
ABOUT HCL
104% increase in Engineering staff
50+ RFEs (Requests for Enhancements) Delivered
79 point improvement in NPS
44% More Customer Advocates
32+ User Groups, Relevance Classes, and Master Classes
IMPROVEMENTS UNDER HCL:
* Information received from HCL’s post-acquisition Webinar hosted on July 17 2019

7. www.flagshipsg.com
BigFix V10 – Coming Find and Fix All Endpoints - FAST
* Information received from HCL’s post-acquisition
Webinar hosted on July 17 2019
Multi cloud support
With multi-cloud support, organizations can centrally track
and enforce compliance of elastic cloud-based endpoints.
Agentless for Modern Endpoints
With agentless discovery of client devices, enterprises can
more easily manage new laptops for mobile employees.
Advanced Reporting
With advanced reporting capabilities, user can easily zero
in on compliance issues that matter most.

8. Flagship Solutions Group - Confidential 2019
www.flagshipsg.com
OUR VALUE-DRIVEN BUSINESS OFFERINGS
› IBM Power and Storage
› Linux, AIX, iOS, Windows
› Lenovo/HP/Dell
› Nutanix
› VMWare
› HW and SW Solutions
› Upgrades
› Professional Services
› HW | SW Support Contract
Management
› Hardware and Software License
Management
› Private/Public/Hybrid Cloud
› Onboarding
› Monitoring
› Management
› Software Solutions
› Disaster Recovery
› High Availability
› Endpoint management
› Help Desk
› Internet Security
› Mobile Device
Management
› Event Management
(SEIM)
› IoT Management
› Watson | Cognitive | AI
› Stadium Operations
› Video Analytics
› Data cloud migration
› Security Services
› Weather Dashboard
› API Integration
› SAP HANA
› IBM Cloud
› Big Fix
› Qradar
› MaaS360
› Aspera
› Spectrum Suite
› Cloud Object
Storage (COS)
› Weather
› Watson
TRADITIONAL SALES MANAGED SERVICES SOFTWARE SOLUTIONS
Products
Products

9. Flagship Solutions Group - Confidential 2019
Flagship’s Hardware & Software License Discovery and Assessment
tool provides clients with:
Hardware|Software License Assessment
› Basic support-related information including hardware inventory, code levels,
virtual machines, OS data from designated devices.
› Inventory listings for both IBM and non-IBM systems
› Support recommendations
› Identify code currency - Receive operating system and firmware
recommendations so that your equipment is up-to-date and secure.
› Discover what devices are accessing your network – including data center
equipment, virtual machines, networking components and IoT devices.

10. Flagship Solutions Group - Confidential 2019
Flagship’s Expertise in BigFix
Flagship has expertise in endpoint
security solutions and services, with
extensive experience and skillsets for the
BigFix platform. Like with most of our
solutions, a BigFix engagement begins
with a Discovery & Assessment.
You can also engage Flagship for a Health
Check on your existing BigFix
implementation.
Proof of
Concept
Design,
Setup &
Install
Patch
Management
/ Managed
Services
Discovery &
Assessment

11. Flagship Solutions Group - Confidential 2019
› Automate contract management and renewal processes
› Access to custom dashboards and reporting
› Automated notifications and alerts for upcoming
service renewals
› Warranty expirations High Availability
› Data aggregation and cleansing capabilities
› Turn raw/unorganized data into meaningful and
actionable reporting and analytics
Dedicated Portal– 24 x 7 access to
your records.
Service Desk - 24x7 support to make
sure you are always within reach of
assistance
FEATURESMANAGED SERVICES - Hardware and Software
BUSINESS OFFERINGS – MANAGED MAINTENANCE SERVICES

12. Flagship Solutions Group - Confidential 2019
SMARTER DASHBOARDS - Infralytics™
› Integrated Approach
› Asset Management
› Managing IT Assets
› Manage Software Licenses
› Track Warranties
› Contract Renewal Lifecycles
› Automated Notifications to Internal and External Users
Managed Maintenance – Software and
Hardware License Management There is an enormous amount of logistics and
planning needed to support a NASCAR race,
but the one thing we do not have control
over is weather. This partnership with The
Weather Company and Flagship Solutions
Group will provide NASCAR access to critical
information that can improve race operations
and help minimize delays, while improving
the race day experience for millions of our
loyal fans.
- Elton Sawyer, NASCAR vice president
”
“

13. Flagship Solutions Group - Confidential 2019
Managed Maintenance Portal - Demo
Interested in viewing a private
demo of our portal?
Let us know!
› Flagship Portal Dashboard
› HW & SW Assets
› Reporting Capabilities
› Notifications / Alerts
Key Features:
- Segment views of asset, contract, license data
- Identify compliance exposure / risk
- Create custom alerts of upcoming renewals and license
expirations

14. Flagship Solutions Group - Confidential 2019
www.flagshipsg.com
WHY FLAGSHIP SOLUTIONS GROUP?
Our Solution Assessment methodology and
Recommendations Roadmap helps our clients
plan for both existing, and future IT needs.
We offer clients variable support Levels.
We understand our clients have different needs,
and varying levels of in-house technical support.
As a result, we deliver as much, or as little support
as you need.
We believe in building long-term relationships
with our clients. This helps us understand where
our clients have been, and where they want to
go.
We deliver world-class solutions for world-class
companies. Flagship supports the IT needs of
some of the world’s largest brands, cross-
industry.
We strive to make things simpler for you.
Our clients cite our ability to navigate within IBM
to deliver cross-platform solutions as an added
benefit to working with us
We understand the value of your time, your need for quality customer service and intelligent
solutions that deliver business results efficiently.

15. www.flagshipsg.com
HCL RESOURCES
› BigFix’s new home at HCL Software can be found at www.bigfix.com.
› You’ll want your organization to register as an HCL customer.
› If you’re a BigFix veteran, the new user hub, where you’ll find links to
everything you need, is at support.bigfix.com.
HCL Resources

16. www.flagshipsg.com
Email: sales@flagshipsg.com
Web: www.flagshipsg.com
Phone: 561-208-3941
Contact Flagship Solutions Group
Connect with us on social media!
LinkedIn | Twitter | Facebook | Instagram
Interested in receiving a Hardware &
Software License Assessment?
Click here to request one today!
Corporate HQ: 980 N Federal Hwy #302, Boca
Raton, FL 33432

17. www.flagshipsg.com
QUESTIONS AND ANSWERS?