PhaneendraMba (retail management)
“Dabbawalla” means a person who carries box     “dabba” means a box            “walla” means a person
History               : Started in 1890Starting customers    : BritishersTotal coverage       : 75 kmsEmployee strength   ...
They don’t have any communication between the dabbawallasThey use a trolley like cart to distribute the lunch boxeswhich i...
Error rate : 1 in 16 million transactionsSax sigma performance(99.9999999)Technological backup : nilCost of service : Rs.3...
Vp      : VILE PARLE (SUBURB IN MUMBAI)2EX12   : CODE FOR DABBAWALLAS AT DESTINATIONEX      : EXPRESS TOWERS12      : ...
Executive committee             (5 members)            20-25 team leaders  Individual dabbawalla workload Collect from hou...
Named in Guinness book of world recordWorld record in best time management
PhaneendraMba(retail management)
Dabbawalla ppt
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Dabbawalla ppt

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this shows that how dabbawwalla functioning

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Dabbawalla ppt

  1. 1. PhaneendraMba (retail management)
  2. 2. “Dabbawalla” means a person who carries box “dabba” means a box “walla” means a person
  3. 3. History : Started in 1890Starting customers : BritishersTotal coverage : 75 kmsEmployee strength : 5000Number of boxes : 2,00,000 i.e. Tiffin boxes 4,00,000 boxes a dayTime taken : 3hrs
  4. 4. They don’t have any communication between the dabbawallasThey use a trolley like cart to distribute the lunch boxeswhich is Called as “pallet”
  5. 5. Error rate : 1 in 16 million transactionsSax sigma performance(99.9999999)Technological backup : nilCost of service : Rs.300/month($6.00/month)It does not varies from weight height & distanceEach dabbawalla is a share holder in thisDabbawalla’s earnings : Rs.5,000-Rs.6000
  6. 6. Vp : VILE PARLE (SUBURB IN MUMBAI)2EX12 : CODE FOR DABBAWALLAS AT DESTINATIONEX : EXPRESS TOWERS12 : 12th floorA : CODE FOR THE DABBAWALLAS AT RESIDENTIAL STATION
  7. 7. Executive committee (5 members) 20-25 team leaders Individual dabbawalla workload Collect from house -35 Tiffin boxes Delivery at offices -35 Tiffin boxesReturn empty boxes to home -35boxes
  8. 8. Named in Guinness book of world recordWorld record in best time management
  9. 9. PhaneendraMba(retail management)

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