1. Candice Peiya Ma
pm536@cornell.edu • 607-262-1883 • 2250 North Triphammer Road, Ithaca, NY 14850
EDUCATION n
Cornell University, ILR School Ithaca, NY
Master of Industrial and Labor Relations with Human Resources and Organizations May 2018
Nankai University, School of Business and School of Economics Tianjin, China
Bachelor of Arts in Economics and Library Information Science June 2013
• GPA: 3.5/4.0; First Prize Scholarship awarded in 2010 and 2011
WORK EXPERIENCE E
Towers Watson, Senior Consultant, Rewards & Talent March 2015 - August 2016
• Developed and implemented compensation, incentive and performance plans for nine financial and two high-tech
organizations, built good relationships with clients that directly resulted in two Phase II projects valued at $155K
• Led a team of four analysts to accomplish organization design projects valued at $200K by creating decision-making
procedure and structure for Investment Committee and Risk Management Committee to boost organizations’ efficiency
and effectiveness
• Analyzed and determined strategic plans for two fund companies, proposed five alternative organization re-structuring
schemes based on global financial market benchmarks and data analysis
• Formulated competency models for internal promotion at all job levels for two insurance companies, and executed
professional talent assessments for 45+ line managers for companies’ succession plan by conducting behavioral interviews
• Managed 20+ potential customers’ prospects and inquiries, delivering targeted proposals and successfully winning three
potential customers, producing $350K in sales
Accenture, Business Analyst, Management Consulting April 2013 - March 2015
• Created diagnosis models and templates with decision trees and Bayesian networks to assess risk and compliance of
business operations in different scenarios, increasing operational safety rate by 60%
• Conducted business process redesign from headquarters to 21 branches, yielding 40% increase in operation efficiency and
25% reduction in indirect labor
• Used Tableau to analyze and visualize 100MB+ data assets from firm database, used frequency analysis method to
quantify value of data assets, developing a brand-new data management principle and standard
• Designed Tableau trainings and led team members in conducting 20+ training sessions with 2,700 participants
China CITIC Bank, Summer Intern, Private Banking June 2012 - September 2012
• Assisted managers in addressing reports and recommendations to optimize operational process
• Supported investment managers by preparing training materials, coached internal and external training programs
Bain & Company, Summer Intern June 2011 - September 2011
• Conducted in-depth research on 6 leading healthcare companies’ strategies to benchmark client performance
• Researched market practices of brand management strategies in retail industry
LEADERSHIP/ AWARDS s
• President, English Parliament Debate Club, 2010 - 2012
• Second Prize Winner, Blueprint Business Competition of Hongkong Student Elite Forum, Hongkong, 2012
• Volunteer Leader and Chief Student Translator, World Economic Forum, Tianjin, 2011
• Second Prize Winner, Chinese Folk Dance Competition in Nankai University, Tianjin, 2011
SKILLS s
Software: Tableau, SPSS, Microsoft (Pivot Table), Decision Tree
Language: English - Fluent, Chinese - Native, Japanese – Elementary