Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
http://Learning-Layers-euhttp://Learning-Layers-eu 1
Patricia Santos-Rodriguez
University of the West of England, D4DL Res...
http://Learning-Layers-eu
2
Project Coordination
Technology Research
Regional Application Clusters
Scaling Partners
Techno...
http://Learning-Layers-eu 3
http://Learning-Layers-eu 4
http://Learning-Layers-eu 5
http://Learning-Layers-eu 6
Objectives:
• Improving interactions among professionals
by exchanging Questions/Answers
• Tow...
http://Learning-Layers-eu 7
• Based on a low-barrier approach that collects
Questions/Answers typically asked in practice
...
http://Learning-Layers-eu 8
• Not only tagging people but also discussions (Q/A) and learning
resources
• Tags used to rec...
http://Learning-Layers-eu 9
• Trust is a key aspect when Help Seeking:
• Surrounds the reason why individuals choose to as...
http://Learning-Layers-eu 10
http://Learning-Layers-eu 11
• Healthcare sector (GP practices in North East England)
• More than 500 GP Practices
• GP Pr...
http://Learning-Layers-eu
Co-design activities
Bradford City GP Practices
http://Learning-Layers-eu 13
http://Learning-Layers-eu
Practice Managers Network
14
Paula asks others for
information and advice
Current Situation
 We...
http://Learning-Layers-eu
Nurses Forum
15
Paula asks others for
information and advice
Current Situation
 New network in ...
http://Learning-Layers-eu
Data Quality Leads
16
Paula asks others for
information and advice
Current Situation
 No existi...
http://Learning-Layers-eu
Help Seeking
17
Individual Peers
c
Questions/Answers exchange
Tagging
Networked Learning
Scaffol...
http://Learning-Layers-eu
• Workshop 1: Professional Networking benefits
and existing tools
• Workshop 2: Help Seeking – C...
http://Learning-Layers-eu 19
http://Learning-Layers-eu 20
 Staff can create their own PLN by tagging people and learning
resources
 Semantic analysis...
http://Learning-Layers-eu 21
• Evaluation & Iteration of the Help Seeking tool (Year 2014)
• Co-design activities + worksh...
http://Learning-Layers-eu
Learning networks+ People Tagging +
Maintenance, activation and building of Trust
can be used as...
http://Learning-Layers-euhttp://Learning-Layers-eu 23
Patricia Santos Rodríguez
@: patricia.santos.rdz@gmail.com
@: Patric...
Upcoming SlideShare
Loading in …5
×

Networked Scaffolding; Seeking Support in Workplace Learning Contexts

466 views

Published on

More info: http://learning-layers.eu/

Published in: Technology, Education
  • Be the first to comment

  • Be the first to like this

Networked Scaffolding; Seeking Support in Workplace Learning Contexts

  1. 1. http://Learning-Layers-euhttp://Learning-Layers-eu 1 Patricia Santos-Rodriguez University of the West of England, D4DL Research Group
  2. 2. http://Learning-Layers-eu 2 Project Coordination Technology Research Regional Application Clusters Scaling Partners Technology Partners Health Care – Leeds Construction & Building – Bremen
  3. 3. http://Learning-Layers-eu 3
  4. 4. http://Learning-Layers-eu 4
  5. 5. http://Learning-Layers-eu 5
  6. 6. http://Learning-Layers-eu 6 Objectives: • Improving interactions among professionals by exchanging Questions/Answers • Towards Trusted Opinions & Guidance Challenge: Support and facilitate connections among professionals in cross-organizational learning networks
  7. 7. http://Learning-Layers-eu 7 • Based on a low-barrier approach that collects Questions/Answers typically asked in practice • Community Scaffolding (Social Network) + System Scaffolding (Semantic analysis) Q/A exchange Social Semantic Server Help Seeking Scaffolding through contextual recommendations
  8. 8. http://Learning-Layers-eu 8 • Not only tagging people but also discussions (Q/A) and learning resources • Tags used to recommend resources: emergent metadata • Build, maintain and activate connections – Collaborative Filtering From Personal Learning Networks to Shared Learning Networks
  9. 9. http://Learning-Layers-eu 9 • Trust is a key aspect when Help Seeking: • Surrounds the reason why individuals choose to ask for help? • Why do individuals move from local trusted Personal Learning Networks out into wider Shared Learning Networks?
  10. 10. http://Learning-Layers-eu 10
  11. 11. http://Learning-Layers-eu 11 • Healthcare sector (GP practices in North East England) • More than 500 GP Practices • GP Practices are small organisations (SMEs) • GP practices work in networks (Clinical Commissioning Groups)  General practitioners, Practice Managers, Data Quality, Nurses
  12. 12. http://Learning-Layers-eu Co-design activities Bradford City GP Practices
  13. 13. http://Learning-Layers-eu 13
  14. 14. http://Learning-Layers-eu Practice Managers Network 14 Paula asks others for information and advice Current Situation  Well established network in Bradford City  Small but effective core group of members  Monthly face to face meetings  Good use of email to share questions/answers & information  Facing common problems Their aims  Expand the group  Improve sharing – workload, knowledge, expertise  Strengthen the voice and impact of the network within the CCG
  15. 15. http://Learning-Layers-eu Nurses Forum 15 Paula asks others for information and advice Current Situation  New network in Bradford City  Regular face to face meetings – variable attendance  Small number of active members  Little communication and sharing between Nurses by email  Small number of Nurses in each GP practice  Can lead to feelings of isolation  Make it hard to attend training or network meetings (GP practice dependence on Nurses) Their aims  Support and expand this new group – ideally making it self-supporting  Improve sharing – questions, knowledge, expertise and concerns/support  Explore potential for mentoring within the network  Use the group to help support your professional development  Strengthen the voice and impact of Nurses in practices – help to be heard
  16. 16. http://Learning-Layers-eu Data Quality Leads 16 Paula asks others for information and advice Current Situation  No existing network  Hard to find out who does similar role in different practices  Not all practices have this post  Can feel quite isolated, although likely to be tackling problems common to all practices  Hard to get good practice shared Possible aims  Establish a network  Set up sharing – workload, knowledge, expertise
  17. 17. http://Learning-Layers-eu Help Seeking 17 Individual Peers c Questions/Answers exchange Tagging Networked Learning Scaffolding Aggregated Trust Distributed Cognition c c c Personal Learning Network Shared Learning Network Help Seeking PROBLEM – PROCESS - SOLUTION
  18. 18. http://Learning-Layers-eu • Workshop 1: Professional Networking benefits and existing tools • Workshop 2: Help Seeking – Co-designing your own professional network – Phase 1 • Workshop 3: Help Seeking – Co-designing your own professional network – Phase 2 18
  19. 19. http://Learning-Layers-eu 19
  20. 20. http://Learning-Layers-eu 20  Staff can create their own PLN by tagging people and learning resources  Semantic analysis of the exchange of questions and corresponding tags will be applied by using the Learning Layers Social Semantic Server  Relevant resources & people will be automatically and manually recommended
  21. 21. http://Learning-Layers-eu 21 • Evaluation & Iteration of the Help Seeking tool (Year 2014) • Co-design activities + workshops in NE England • Populating the system with real data (end Year 2014) • Scaling up the system (Year 2015) • Construction sector (Germany) • Clusterland (Austria) • Managed clusters in the Norwegian Cluster development program ConstructionScaling Systemic pain points Healthcare
  22. 22. http://Learning-Layers-eu Learning networks+ People Tagging + Maintenance, activation and building of Trust can be used as mechanisms for scaffolding to enhance the exchange of knowledge and discussion in informal learning contexts at the workplace
  23. 23. http://Learning-Layers-euhttp://Learning-Layers-eu 23 Patricia Santos Rodríguez @: patricia.santos.rdz@gmail.com @: Patricia.Santosrodriguez@uwe.ac.uk LinkedIn: http://www.linkedin.com/pub/patricia-santos-rodriguez/54/207/a97  Open Design Library: http://odl.learning-layers.eu/

×