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Marie Pia Ignace - Lean IT Summit 2015 1/18
Yves Caseau
Head of AXA Digital Agency
NATF (National Academy of Technologies of France)
Lean IT – Wrap up
Marie-Pia IGNACE
President
Institut Lean France
Marie Pia Ignace - Lean IT Summit 2015 2/18
Where do we start
Where do you start ?
Marie Pia Ignace - Lean IT Summit 2015 3/18
Where do we start
Where do you start ?
Answer 1:
Here & Now
Marie Pia Ignace - Lean IT Summit 2015 4/18
Gemba – Gentchi Genbutsu
Genchi Genbutsu
Go and see value
at the real place
with real people
and real demands
Marie Pia Ignace - Lean IT Summit 2015 5/18
Where do we start
Where do you start ?
Answer 2:
Hoshin
Marie Pia Ignace - Lean IT Summit 2015 6/18
Would you tell me, please, which
way I ought to go from here?
`That depends a good deal on
where you want to get to,' said
the Cat.
`I don't much care where--' said
Alice.
`Then it doesn't matter which
way you go,' said the Cat
Marie Pia Ignace - Lean IT Summit 2015 7/18
Hoshin Kanri
Business
Performance
Knowledge
Marie Pia Ignace - Lean IT Summit 2015 8/18
Who provide which
value?
Who gets the margin?
Marie Pia Ignace - Lean IT Summit 2015 9/18
Gap #1
Be reliable!
Marie Pia Ignace - Lean IT Summit 2015 10/18
1 year program
Measure Everything
Fix the Uncovered Issues
Monitor and Preventing
Regressions
number of user-visible errors
/5
Marie Pia Ignace - Lean IT Summit 2015 11/18
Gap #2
Go fast
11.6s
Mean time between
deployments
(weekday)
1,079
Max number of
deployments in a
single hour
10,000
Mean # of hosts
simultaneously
receiving a
deployment
30,000
Max # of hosts
simultaneously
receiving a
deployment
DEPLOYMENTS AT
AMAZON.COM
Marie Pia Ignace - Lean IT Summit 2015 14/18
Gap #3
Match your customer’s
expectations
Marie Pia Ignace - Lean IT Summit 2015 15/18
Marie Pia Ignace - Lean IT Summit 2015 16/18
Hoshin Kanri
Business
Performance
Knowledge
Learn to
Be reliable
Go fast
Match your customer’s
expectations
Marie Pia Ignace - Lean IT Summit 2015 17/18
Find your sensei
Marie Pia Ignace - Lean IT Summit 2015 18/18
Yves Caseau
Head of AXA Digital Agency
NATF (National Academy of Technologies of France)
Questions ?
Marie-Pia IGNACE
President
Institut Lean France

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Where to start a Lean journey by Marie-Pia Ignace

  • 1. Marie Pia Ignace - Lean IT Summit 2015 1/18 Yves Caseau Head of AXA Digital Agency NATF (National Academy of Technologies of France) Lean IT – Wrap up Marie-Pia IGNACE President Institut Lean France
  • 2. Marie Pia Ignace - Lean IT Summit 2015 2/18 Where do we start Where do you start ?
  • 3. Marie Pia Ignace - Lean IT Summit 2015 3/18 Where do we start Where do you start ? Answer 1: Here & Now
  • 4. Marie Pia Ignace - Lean IT Summit 2015 4/18 Gemba – Gentchi Genbutsu Genchi Genbutsu Go and see value at the real place with real people and real demands
  • 5. Marie Pia Ignace - Lean IT Summit 2015 5/18 Where do we start Where do you start ? Answer 2: Hoshin
  • 6. Marie Pia Ignace - Lean IT Summit 2015 6/18 Would you tell me, please, which way I ought to go from here? `That depends a good deal on where you want to get to,' said the Cat. `I don't much care where--' said Alice. `Then it doesn't matter which way you go,' said the Cat
  • 7. Marie Pia Ignace - Lean IT Summit 2015 7/18 Hoshin Kanri Business Performance Knowledge
  • 8. Marie Pia Ignace - Lean IT Summit 2015 8/18 Who provide which value? Who gets the margin?
  • 9. Marie Pia Ignace - Lean IT Summit 2015 9/18 Gap #1 Be reliable!
  • 10. Marie Pia Ignace - Lean IT Summit 2015 10/18 1 year program Measure Everything Fix the Uncovered Issues Monitor and Preventing Regressions number of user-visible errors /5
  • 11. Marie Pia Ignace - Lean IT Summit 2015 11/18 Gap #2 Go fast
  • 12.
  • 13. 11.6s Mean time between deployments (weekday) 1,079 Max number of deployments in a single hour 10,000 Mean # of hosts simultaneously receiving a deployment 30,000 Max # of hosts simultaneously receiving a deployment DEPLOYMENTS AT AMAZON.COM
  • 14. Marie Pia Ignace - Lean IT Summit 2015 14/18 Gap #3 Match your customer’s expectations
  • 15. Marie Pia Ignace - Lean IT Summit 2015 15/18
  • 16. Marie Pia Ignace - Lean IT Summit 2015 16/18 Hoshin Kanri Business Performance Knowledge Learn to Be reliable Go fast Match your customer’s expectations
  • 17. Marie Pia Ignace - Lean IT Summit 2015 17/18 Find your sensei
  • 18. Marie Pia Ignace - Lean IT Summit 2015 18/18 Yves Caseau Head of AXA Digital Agency NATF (National Academy of Technologies of France) Questions ? Marie-Pia IGNACE President Institut Lean France