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[Webinar Slides] Flexibility vs. Control: How to Work Beyond Corporate Firewalls – Safely

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Learn how to address the challenge of providing a flexible and secure environment to support the agile needs of your remote workforce, partners, and clients.
Download the free companion white paper, "Managing Content Beyond the Corporate Walls" here: http://info.aiim.org/managing-content-beyond-the-corporate-walls and follow along.

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[Webinar Slides] Flexibility vs. Control: How to Work Beyond Corporate Firewalls – Safely

  1. 1. Underwri(en by: Presented by: #AIIM Informa(on Is Your Most Important Asset. Learn the Skills to Manage It Flexibility vs. Control: How to Work Beyond Corporate Firewalls – Safely Presented September 14, 2016 Flexibility vs. Control: How to Work Beyond Corporate Firewalls – Safely AIIM Webinar Presented September 14, 2016
  2. 2. Underwri(en by: Presented by: J. Kevin Parker, CIP Senior Enterprise Informa0on Architect NEOSTEK Erin McCart Product Marke0ng – Content Management ASG Technologies Host: Theresa Resek Director AIIM Today’s Speakers
  3. 3. Underwri(en by: Presented by: Kevin Parker, CIP Senior Enterprise Informa(on Architect NEOSTEK Introducing our Featured Speaker
  4. 4. Underwri(en by: Presented by: Agenda §  Present and future state of working beyond corporate firewalls §  Why you need a unified strategy, architecture, and governance §  Ways to plan technology systems that are “cloud first, Web first, mobile first” §  Where to turn for help
  5. 5. Underwri(en by: Presented by: Flexibility vs. Control: How to Work Beyond Corporate Firewalls – Safely Present state…
  6. 6. Underwri(en by: Presented by: Too Many Disparate Systems Directory Services AccounXng Systems Payroll System HR Management Systems Procurement Systems Inventory Systems CRM System Vendor & Contract Management Systems Enterprise Content Management Systems Time Management Systems File Shares Intranet Project Management Systems Database Servers Service Desk Tickets Data Warehouses & Business Intelligence Records Management Systems Knowledge Management Systems Quality Management Systems Email Systems
  7. 7. Underwri(en by: Presented by: Users Can’t Keep Track of Where Stuff Goes “Where did I file those TPS reports?” “Does this document go in the ECM system or the procurement applica0on or the Intranet or the X: drive or the ERP system or the records center?” “I’ll just email it. Again.”
  8. 8. Underwri(en by: Presented by: In which of the following loca(ons do users access content in your organiza(on? Source: “Managing Content Beyond the Corporate Walls” (AIIM White Paper) © AIIM 2016 www.aiim.org / © ASG 2016 www.ASG.com
  9. 9. Underwri(en by: Presented by: Which of the following devices do employees and field staff in your business unit use to access the following? Source: “Managing Content Beyond the Corporate Walls” (AIIM White Paper) © AIIM 2016 www.aiim.org / © ASG 2016 www.ASG.com
  10. 10. Underwri(en by: Presented by: Finding Ways to Work Around Firewalls Enterprise File Sync & Share SaaS LOB App Cloud Email Enterprise Social Rogue Cloud Drive Rogue SaaS App Rogue Email Rogue Social Channels Personal Cloud Drive Personal SaaS App Personal Email Public Social Networks On-Prem Systems & Apps Official Cloud Apps Shadow Cloud Apps Personal Cloud Apps Corporate Firewall Ability to Control VPN Directory Services AccounXng Systems Payroll System HR Management Systems Procurement Systems Inventory Systems CRM System Vendor & Contract Management Systems Enterprise Content Management Systems Time Management Systems File Shares Intranet Project Management Systems Database Servers Service Desk Tickets Data Warehouses & Business Intelligence Records Management Systems Knowledge Management Systems Quality Management Systems Email Systems
  11. 11. Underwri(en by: Presented by: Flexibility vs. Control: How to Work Beyond Corporate Firewalls – Safely Where things are headed…
  12. 12. Underwri(en by: Presented by: Workforce is increasingly… §  Distributed §  Mobile §  ExpecXng telework opXons
  13. 13. Underwri(en by: Presented by: What would you say are the three biggest drivers for moving content to the cloud in your organiza(on? Source: “Managing Content Beyond the Corporate Walls” (AIIM White Paper) © AIIM 2016 www.aiim.org / © ASG 2016 www.ASG.com
  14. 14. Underwri(en by: Presented by: Source: “Managing Content Beyond the Corporate Walls” (AIIM White Paper) © AIIM 2016 www.aiim.org / © ASG 2016 www.ASG.com How do you see your organiza(on changing its content management prac(ces within the next 5 years?
  15. 15. Underwri(en by: Presented by: Flexibility vs. Control: How to Work Beyond Corporate Firewalls – Safely Tips for moving forward…
  16. 16. Underwri(en by: Presented by: Define Your Informa(on Strategy InformaXon Strategy… §  Defines what you plan to do with informaXon and why §  Begins with an honest informaXon maturity assessment §  Includes a blueprint of what informaXon management should look like in the organizaXon §  Includes a roadmap of how to get to that future-state blueprint §  Includes criXcal success factors (CSFs) for showing progressive improvements
  17. 17. Underwri(en by: Presented by: Design Your Informa(on Architecture InformaXon Architecture… §  Defines the structures and channels for data, content, knowledge, records, and analyXcs in support of the strategy §  Includes designing schemes for organizing, labeling, navigaXng, and searching informaXon §  Takes into account business processes, organizaXonal goals, regulatory requirements, and other informaXon management needs
  18. 18. Underwri(en by: Presented by: Plan Your Informa(on Governance InformaXon Governance… §  Supports strategy and architecture to get the right informaXon to the right people at the right Xme to do the right things §  Defines the rules and roles for protecXng informaXon and ensuring its proper use §  Seeks to protect sensiXve informaXon, preserve knowledge and records, and miXgate informaXon risks
  19. 19. Underwri(en by: Presented by: Design Infrastructure for the Cloud First §  Sojware as a Service (SaaS) §  Infrastructure as a Service (IaaS) §  Internal Private Cloud §  External Public Cloud §  Hybrid Cloud
  20. 20. Underwri(en by: Presented by: Design Applica(ons for the Web First §  Accessible to all modern networked devices §  Standardized data services §  Easier to develop and maintain §  Easier to use for integraXng other apps (including legacy apps and repositories) §  Much simpler to develop and maintain
  21. 21. Underwri(en by: Presented by: Design User Experience for Mobile First §  Simple interfaces that work on mobile and desktops §  Progressive enhancement or responsive design §  Accessibility and usability on all devices through standardized interfaces §  Much simpler to develop and maintain
  22. 22. Underwri(en by: Presented by: Provide a Single Entry Point §  Single plakorm or single entry point §  Portal can be web interface to enterprise informaXon §  Simplified access on all devices §  ReducXon in applicaXon silos and ROT
  23. 23. Underwri(en by: Presented by: Work Be^er Within & Beyond the Firewall Enterprise File Sync & Share SaaS LOB App Cloud Email Enterprise Social On-Prem Systems & Apps Official Cloud Apps Corporate Firewall Directory Services AccounXng Systems Payroll System HR Management Systems Procurement Systems Inventory Systems CRM System Vendor & Contract Management Systems Enterprise Content Management Systems Time Management Systems File Shares Intranet Project Management Systems Database Servers Service Desk Tickets Data Warehouses & Business Intelligence Records Management Systems Knowledge Management Systems Quality Management Systems Email Systems Single Entry Point - OR - Single Plakorm
  24. 24. Underwri(en by: Presented by: User Adop(on in Context Strategy What are we trying to accomplish? What are the CriXcal Success Factors? Architecture How do we organize and structure things? Governance How do we get people to use it in the ways we intend? Implementa(on How do we build it out and get users started? Opera(on How do we support users and drive adopXon? Security, Privacy, Management, Business ConXnuity, RetenXon, Compliance, Etc. User Adop(on
  25. 25. Underwri(en by: Presented by: Tech Capabili(es for Mobile Workers §  Web-based content & BPM applicaXons §  Enterprise file sync & share §  Email, messaging, & conferencing §  Enterprise social & collaboraXon §  Search §  Capture
  26. 26. Underwri(en by: Presented by: Tech Capabili(es for Securing Informa(on §  Directory services and access management §  EncrypXon §  InformaXon rights management §  Mobile device management
  27. 27. Underwri(en by: Presented by: Common Objec(ons & Responses §  “We can’t worry about flexibility—only control.” But if you don’t offer flexibility, you will lose all control. §  “Moving to a single plaQorm or even a single entry point is too big of an effort.” How big is the effort for conXnuing to manage your disparate systems while losing control and producXvity?
  28. 28. Underwri(en by: Presented by: Summary: Design for Flexibility & Control §  Develop a unified strategy, architecture, and governance. Simplify your architecture! §  Design infrastructure for the cloud first. §  Design applicaXons for the web first. §  Design user experience for mobile first. §  Provide a single entry point.
  29. 29. Underwri(en by: Presented by: Flexibility vs. Control: How to Work Beyond Corporate Firewalls – Safely Where to turn for help…
  30. 30. Underwri(en by: Presented by: Where to Turn for Help §  InformaXon strategy & management consultants – CerXfied InformaXon Professionals! §  Technology vendors who really understand informaXon management, cloud, and mobile §  AIIM research, training, and community
  31. 31. Underwri(en by: Presented by: Kevin Parker, CIP kevin.parker@neostek.com www.neostek.com Thank you!
  32. 32. ASG Technologies – Delivering Peace of Mind ASG Technologies brings peace of mind to every enterprise with informaXon access, management and control within legacy and leading-edge environments. ASG provides 70% of Fortune 500 companies with soluXons that saXsfy their business needs. ASG Content SoluXons provide unified and flexible environments that integrate with your exisXng IT environments and business processes, so you don’t have to throw out decades of investment to make room. For more informaXon about how ASG Technologies can help you advance your content iniXaXves, visit www.asg.com
  33. 33. Underwri(en by: Presented by:
  34. 34. Underwri(en by: Presented by: AIIM is the Community for Informa(on Professionals AIIM believes that informa(on is your most important asset. Learn the skills to manage it. Our mission is to improve organizaXonal performance by empowering a community of leaders commi(ed to informaXon-driven innovaXon. Learn more at www.aiim.org

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