The document presents an overview of Teledata GmbH, an ISP founded in 1997, focused on telecommunications and cloud services with a customer base of approximately 12,000 private and 2,000 business clients. It details the company's offerings, including a data center launched in 2015, and outlines the current state of their OpenNebula cloud environment as well as challenges faced in customer interfaces and network automation. Furthermore, it highlights Teledata's goals to adopt the latest OpenNebula version and enhance integration with existing services.

1. OPENNEBULA TECHDAY - VIENNA
OPENNEBULA FROM THE PERSPECTIVE OF AN ISP
TeleData GmbH
Matthias Ruf
TeleData GmbH I Kornblumenstraße 7 I 88046 Friedrichshafen
Tel: 0800 5007 100 I E-Mail: matthias.ruf@teledata.de

2. Agenda
Introducing TeleData
Product portfolio
The way to OpenNebula
TeleData Cloud environment
Operations review
Difficulties and issues
Current tasks
Q & A
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3. Introducing TeleData GmbH
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FAKTEN
▪ Founded
1997
▪ Shareholder
67% Stadtwerk am See; 33% Technische Werke Schussental
▪ Number of employees
65
▪ Business area
Telecommunications solutions for business / private customers
Broadband expansion in the region; Data center and cloud services
▪ Customers
12.000 private customers; 2000 business customers
▪ Network
Region Bodensee-Oberschwaben-Hegau
COMPANYFACTS

4. TeleData product portfolio
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OPENNEBULA FROM THE PERSPECTIVE OF AN ISP
internet
phone
TV
network
connectivity
datacenter &
cloud
services
TeleData portfolio

5. Fiber optic network expansion
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6. TeleData CENTER
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DAS RECHENZENTRUM
IN IHRER REGION
FACTS
▪ Location: Immenstaad at lake of constance
▪ Launch: March 2015
▪ Based on: „Tier 3“→ continuous n+1 redundancy
▪ ISO27001 Certified

7. TeleData offering
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PaaS
IaaS
co-location

8. TeleData hybrid cloud
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OPENNEBULA FROM THE PERSPECTIVE OF AN ISP

10. Needs analysis
private cloud for own workloads
prepared for customer workloads
managed virtual server (SaaS)
virtual datacenter (IaaS)
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11. Basis for the decision
European solution
easy deployment and scalability
automation
integration
hardware independent
lightweight operation
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OPENNEBULA FROM THE PERSPECTIVE OF AN ISP

12. TeleData Cloud environment
Dev Cluster
1 site / 1 cluster / 2 hosts / central NFS storage
Staging CLOUD
2 sites/ 2 clusters / 4 hosts / central NFS storage
CLOUD (productive)
2 sites / 4 clusters / 18 hosts / central NFS storage per site
~600 VMs / 43 vDCs
72 TB data on 47 datastores
> 200 networks + ~1200 used IPs
Forman/Puppet automation
Icinga2 monitoring/alerting
Grafana analytics, monitoring and capacity management
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13. Operations review
-> still not using the latest OpenNebula
works great - no major problems or incidents
community support is great
never missing documentation
Host update: 1-5% of the VMs are crashing while live migration
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OPENNEBULA FROM THE PERSPECTIVE OF AN ISP

14. Difficulties and issues
customer perspective
using Sunstone – missing customization or hide fields
not intuitive
snapshot – inconsistent, unstable
TeleData perspective
50% of customers needs private cloud
50% of customer expect vCenter like UI
almost all VM are individual
No image move / migration
Issues with datastore management / different storage level / global quota
network automation and separation still a topic
huge dependencies prevent fast changes
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15. Current tasks
reach the latest stable OpenNebula version
vCenter/ESX integration
KVM/ESX backup service
optimize storage service
network automation
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16. OPENNEBULA TECHDAY - VIENNA
Q & A
OPENNEBULA FROM THE PERSPECTIVE OF AN ISP
TeleData GmbH
Matthias Ruf
TeleData GmbH I Kornblumenstraße 7 I 88046 Friedrichshafen
Tel: 0800 5007 100 I E-Mail: matthias.ruf@teledata.de

17. TeleData GmbH
Kornblumenstraße 7
88046 Friedrichshafen
www.teledata.de
OPENNEBULA FROM THE PERSPECTIVE OF AN ISP
Matthias Ruf
Manager Datacenter & Cloud
TeleData GmbH
Thank you for your participation
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