Mentoring systems are designed to promote
professional development by linking an
employee with a mentor who will focus on
the overall development of that mentoree.
Mentoring is transformational and involves
much more than simply acquiring a specific skill
or knowledge. Mentoring is about a relationship
and involves both the professional and the
personal. In many ways, mentoring is like
counseling.
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
This article is all about what AI trends will emerge in the field of creative operations in 2024. All the marketers and brand builders should be aware of these trends for their further use and save themselves some time!
2024 State of Marketing Report – by HubspotMarius Sescu
https://www.hubspot.com/state-of-marketing
· Scaling relationships and proving ROI
· Social media is the place for search, sales, and service
· Authentic influencer partnerships fuel brand growth
· The strongest connections happen via call, click, chat, and camera.
· Time saved with AI leads to more creative work
· Seeking: A single source of truth
· TLDR; Get on social, try AI, and align your systems.
· More human marketing, powered by robots
ChatGPT is a revolutionary addition to the world since its introduction in 2022. A big shift in the sector of information gathering and processing happened because of this chatbot. What is the story of ChatGPT? How is the bot responding to prompts and generating contents? Swipe through these slides prepared by Expeed Software, a web development company regarding the development and technical intricacies of ChatGPT!
Product Design Trends in 2024 | Teenage EngineeringsPixeldarts
The realm of product design is a constantly changing environment where technology and style intersect. Every year introduces fresh challenges and exciting trends that mold the future of this captivating art form. In this piece, we delve into the significant trends set to influence the look and functionality of product design in the year 2024.
How Race, Age and Gender Shape Attitudes Towards Mental HealthThinkNow
Mental health has been in the news quite a bit lately. Dozens of U.S. states are currently suing Meta for contributing to the youth mental health crisis by inserting addictive features into their products, while the U.S. Surgeon General is touring the nation to bring awareness to the growing epidemic of loneliness and isolation. The country has endured periods of low national morale, such as in the 1970s when high inflation and the energy crisis worsened public sentiment following the Vietnam War. The current mood, however, feels different. Gallup recently reported that national mental health is at an all-time low, with few bright spots to lift spirits.
To better understand how Americans are feeling and their attitudes towards mental health in general, ThinkNow conducted a nationally representative quantitative survey of 1,500 respondents and found some interesting differences among ethnic, age and gender groups.
Technology
For example, 52% agree that technology and social media have a negative impact on mental health, but when broken out by race, 61% of Whites felt technology had a negative effect, and only 48% of Hispanics thought it did.
While technology has helped us keep in touch with friends and family in faraway places, it appears to have degraded our ability to connect in person. Staying connected online is a double-edged sword since the same news feed that brings us pictures of the grandkids and fluffy kittens also feeds us news about the wars in Israel and Ukraine, the dysfunction in Washington, the latest mass shooting and the climate crisis.
Hispanics may have a built-in defense against the isolation technology breeds, owing to their large, multigenerational households, strong social support systems, and tendency to use social media to stay connected with relatives abroad.
Age and Gender
When asked how individuals rate their mental health, men rate it higher than women by 11 percentage points, and Baby Boomers rank it highest at 83%, saying it’s good or excellent vs. 57% of Gen Z saying the same.
Gen Z spends the most amount of time on social media, so the notion that social media negatively affects mental health appears to be correlated. Unfortunately, Gen Z is also the generation that’s least comfortable discussing mental health concerns with healthcare professionals. Only 40% of them state they’re comfortable discussing their issues with a professional compared to 60% of Millennials and 65% of Boomers.
Race Affects Attitudes
As seen in previous research conducted by ThinkNow, Asian Americans lag other groups when it comes to awareness of mental health issues. Twenty-four percent of Asian Americans believe that having a mental health issue is a sign of weakness compared to the 16% average for all groups. Asians are also considerably less likely to be aware of mental health services in their communities (42% vs. 55%) and most likely to seek out information on social media (51% vs. 35%).
AI Trends in Creative Operations 2024 by Artwork Flow.pdfmarketingartwork
This article is all about what AI trends will emerge in the field of creative operations in 2024. All the marketers and brand builders should be aware of these trends for their further use and save themselves some time!
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The case study discusses the potential of drone delivery and the challenges that need to be addressed before it becomes widespread.
Key takeaways:
Drone delivery is in its early stages: Amazon's trial in the UK demonstrates the potential for faster deliveries, but it's still limited by regulations and technology.
Regulations are a major hurdle: Safety concerns around drone collisions with airplanes and people have led to restrictions on flight height and location.
Other challenges exist: Who will use drone delivery the most? Is it cost-effective compared to traditional delivery trucks?
Discussion questions:
Managerial challenges: Integrating drones requires planning for new infrastructure, training staff, and navigating regulations. There are also marketing and recruitment considerations specific to this technology.
External forces vary by country: Regulations, consumer acceptance, and infrastructure all differ between countries.
Demographics matter: Younger generations might be more receptive to drone delivery, while older populations might have concerns.
Stakeholders for Amazon: Customers, regulators, aviation authorities, and competitors are all stakeholders. Regulators likely hold the greatest influence as they determine the feasibility of drone delivery.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Senior Project and Engineering Leader Jim Smith.pdfJim Smith
I am a Project and Engineering Leader with extensive experience as a Business Operations Leader, Technical Project Manager, Engineering Manager and Operations Experience for Domestic and International companies such as Electrolux, Carrier, and Deutz. I have developed new products using Stage Gate development/MS Project/JIRA, for the pro-duction of Medical Equipment, Large Commercial Refrigeration Systems, Appliances, HVAC, and Diesel engines.
My experience includes:
Managed customized engineered refrigeration system projects with high voltage power panels from quote to ship, coordinating actions between electrical engineering, mechanical design and application engineering, purchasing, production, test, quality assurance and field installation. Managed projects $25k to $1M per project; 4-8 per month. (Hussmann refrigeration)
Successfully developed the $15-20M yearly corporate capital strategy for manufacturing, with the Executive Team and key stakeholders. Created project scope and specifications, business case, ROI, managed project plans with key personnel for nine consumer product manufacturing and distribution sites; to support the company’s strategic sales plan.
Over 15 years of experience managing and developing cost improvement projects with key Stakeholders, site Manufacturing Engineers, Mechanical Engineers, Maintenance, and facility support personnel to optimize pro-duction operations, safety, EHS, and new product development. (BioLab, Deutz, Caire)
Experience working as a Technical Manager developing new products with chemical engineers and packaging engineers to enhance and reduce the cost of retail products. I have led the activities of multiple engineering groups with diverse backgrounds.
Great experience managing the product development of products which utilize complex electrical controls, high voltage power panels, product testing, and commissioning.
Created project scope, business case, ROI for multiple capital projects to support electrotechnical assembly and CPG goods. Identified project cost, risk, success criteria, and performed equipment qualifications. (Carrier, Electrolux, Biolab, Price, Hussmann)
Created detailed projects plans using MS Project, Gant charts in excel, and updated new product development in Jira for stakeholders and project team members including critical path.
Great knowledge of ISO9001, NFPA, OSHA regulations.
User level knowledge of MRP/SAP, MS Project, Powerpoint, Visio, Mastercontrol, JIRA, Power BI and Tableau.
I appreciate your consideration, and look forward to discussing this role with you, and how I can lead your company’s growth and profitability. I can be contacted via LinkedIn via phone or E Mail.
Jim Smith
678-993-7195
jimsmith30024@gmail.com
A report by thenetworkone and Kurio.
The contributing experts and agencies are (in an alphabetical order): Sylwia Rytel, Social Media Supervisor, 180heartbeats + JUNG v MATT (PL), Sharlene Jenner, Vice President - Director of Engagement Strategy, Abelson Taylor (USA), Alex Casanovas, Digital Director, Atrevia (ES), Dora Beilin, Senior Social Strategist, Barrett Hoffher (USA), Min Seo, Campaign Director, Brand New Agency (KR), Deshé M. Gully, Associate Strategist, Day One Agency (USA), Francesca Trevisan, Strategist, Different (IT), Trevor Crossman, CX and Digital Transformation Director; Olivia Hussey, Strategic Planner; Simi Srinarula, Social Media Manager, The Hallway (AUS), James Hebbert, Managing Director, Hylink (CN / UK), Mundy Álvarez, Planning Director; Pedro Rojas, Social Media Manager; Pancho González, CCO, Inbrax (CH), Oana Oprea, Head of Digital Planning, Jam Session Agency (RO), Amy Bottrill, Social Account Director, Launch (UK), Gaby Arriaga, Founder, Leonardo1452 (MX), Shantesh S Row, Creative Director, Liwa (UAE), Rajesh Mehta, Chief Strategy Officer; Dhruv Gaur, Digital Planning Lead; Leonie Mergulhao, Account Supervisor - Social Media & PR, Medulla (IN), Aurelija Plioplytė, Head of Digital & Social, Not Perfect (LI), Daiana Khaidargaliyeva, Account Manager, Osaka Labs (UK / USA), Stefanie Söhnchen, Vice President Digital, PIABO Communications (DE), Elisabeth Winiartati, Managing Consultant, Head of Global Integrated Communications; Lydia Aprina, Account Manager, Integrated Marketing and Communications; Nita Prabowo, Account Manager, Integrated Marketing and Communications; Okhi, Web Developer, PNTR Group (ID), Kei Obusan, Insights Director; Daffi Ranandi, Insights Manager, Radarr (SG), Gautam Reghunath, Co-founder & CEO, Talented (IN), Donagh Humphreys, Head of Social and Digital Innovation, THINKHOUSE (IRE), Sarah Yim, Strategy Director, Zulu Alpha Kilo (CA).
Trends In Paid Search: Navigating The Digital Landscape In 2024Search Engine Journal
The search marketing landscape is evolving rapidly with new technologies, and professionals, like you, rely on innovative paid search strategies to meet changing demands.
It’s important that you’re ready to implement new strategies in 2024.
Check this out and learn the top trends in paid search advertising that are expected to gain traction, so you can drive higher ROI more efficiently in 2024.
You’ll learn:
- The latest trends in AI and automation, and what this means for an evolving paid search ecosystem.
- New developments in privacy and data regulation.
- Emerging ad formats that are expected to make an impact next year.
Watch Sreekant Lanka from iQuanti and Irina Klein from OneMain Financial as they dive into the future of paid search and explore the trends, strategies, and technologies that will shape the search marketing landscape.
If you’re looking to assess your paid search strategy and design an industry-aligned plan for 2024, then this webinar is for you.
5 Public speaking tips from TED - Visualized summarySpeakerHub
From their humble beginnings in 1984, TED has grown into the world’s most powerful amplifier for speakers and thought-leaders to share their ideas. They have over 2,400 filmed talks (not including the 30,000+ TEDx videos) freely available online, and have hosted over 17,500 events around the world.
With over one billion views in a year, it’s no wonder that so many speakers are looking to TED for ideas on how to share their message more effectively.
The article “5 Public-Speaking Tips TED Gives Its Speakers”, by Carmine Gallo for Forbes, gives speakers five practical ways to connect with their audience, and effectively share their ideas on stage.
Whether you are gearing up to get on a TED stage yourself, or just want to master the skills that so many of their speakers possess, these tips and quotes from Chris Anderson, the TED Talks Curator, will encourage you to make the most impactful impression on your audience.
See the full article and more summaries like this on SpeakerHub here: https://speakerhub.com/blog/5-presentation-tips-ted-gives-its-speakers
See the original article on Forbes here:
http://www.forbes.com/forbes/welcome/?toURL=http://www.forbes.com/sites/carminegallo/2016/05/06/5-public-speaking-tips-ted-gives-its-speakers/&refURL=&referrer=#5c07a8221d9b
ChatGPT and the Future of Work - Clark Boyd Clark Boyd
Everyone is in agreement that ChatGPT (and other generative AI tools) will shape the future of work. Yet there is little consensus on exactly how, when, and to what extent this technology will change our world.
Businesses that extract maximum value from ChatGPT will use it as a collaborative tool for everything from brainstorming to technical maintenance.
For individuals, now is the time to pinpoint the skills the future professional will need to thrive in the AI age.
Check out this presentation to understand what ChatGPT is, how it will shape the future of work, and how you can prepare to take advantage.
A brief introduction to DataScience with explaining of the concepts, algorithms, machine learning, supervised and unsupervised learning, clustering, statistics, data preprocessing, real-world applications etc.
It's part of a Data Science Corner Campaign where I will be discussing the fundamentals of DataScience, AIML, Statistics etc.
Time Management & Productivity - Best PracticesVit Horky
Here's my presentation on by proven best practices how to manage your work time effectively and how to improve your productivity. It includes practical tips and how to use tools such as Slack, Google Apps, Hubspot, Google Calendar, Gmail and others.
The six step guide to practical project managementMindGenius
The six step guide to practical project management
If you think managing projects is too difficult, think again.
We’ve stripped back project management processes to the
basics – to make it quicker and easier, without sacrificing
the vital ingredients for success.
“If you’re looking for some real-world guidance, then The Six Step Guide to Practical Project Management will help.”
Dr Andrew Makar, Tactical Project Management
Unlocking the Power of ChatGPT and AI in Testing - A Real-World Look, present...Applitools
During this webinar, Anand Bagmar demonstrates how AI tools such as ChatGPT can be applied to various stages of the software development life cycle (SDLC) using an eCommerce application case study. Find the on-demand recording and more info at https://applitools.info/b59
Key takeaways:
• Learn how to use ChatGPT to add AI power to your testing and test automation
• Understand the limitations of the technology and where human expertise is crucial
• Gain insight into different AI-based tools
• Adopt AI-based tools to stay relevant and optimize work for developers and testers
* ChatGPT and OpenAI belong to OpenAI, L.L.C.
More than Just Lines on a Map: Best Practices for U.S Bike Routes
This session highlights best practices and lessons learned for U.S. Bike Route System designation, as well as how and why these routes should be integrated into bicycle planning at the local and regional level.
Presenters:
Presenter: Kevin Luecke Toole Design Group
Co-Presenter: Virginia Sullivan Adventure Cycling Association
Ride the Storm: Navigating Through Unstable Periods / Katerina Rudko (Belka G...DevGAMM Conference
Has your project been caught in a storm of deadlines, clashing requirements, and the need to change course halfway through? If yes, then check out how the administration team navigated through all of this, relocating 160 people from 3 countries and opening 2 offices during the most turbulent time in the last 20 years. Belka Games’ Chief Administrative Officer, Katerina Rudko, will share universal approaches and life hacks that can help your project survive unstable periods when there seem to be too many tasks and a lack of time and people.
This presentation was designed to provide strategic recommendations for a brand in decline. The deck also incorporates a situational assessment, including a brand identity, positioning, architecture, and portfolio strategy for the Brand.
Presentation originally created for NYU Stern's Brand Strategy course. Design by Erica Santiago & Chris Alexander.
2. Share This White Paper!
2
Introduction
In the field of employee development, an area that creates much confusion is the differences between business
coaching and business mentoring.
This confusion often causes companies to opt for mentoring or coaching without understanding that they
serve a different purpose and follow different paths to employee development. A failure to understand these
differences often leads to disappointing results and the (understandable) mistake of blaming coaching (or
mentoring) rather than realizing that the company created the wrong system.
At Management Mentors, we’re often asked to explain the differences. This brings us to the purpose of this
white paper. We hope to provide you with a better understanding of coaching and mentoring and a process for
determining which approach is best suited for your organization’s specific needs.
Before we begin, we’d like to offer one caveat. Though mentoring and coaching are distinct, they do share
common elements. It is often a difference in emphasis and outcomes that creates the distinction. Also, there are
some coaches who have the ability to act as mentors. Likewise, there are mentors who, in some instances, act
more like coaches. What we’re seeking to accomplish in this white paper is to articulate general differentiators
that may not apply in all cases but that apply in most.
Mentoring and Coaching Defined
Mentoring systems are designed to promote
professional development by linking an
employee with a mentor who will focus on
the overall development of that mentoree.
Mentoring is transformational and involves
much more than simply acquiring a specific skill
or knowledge. Mentoring is about a relationship
and involves both the professional and the
personal. In many ways, mentoring is like
counseling.
Coaching systems are designed to provide an employee with a content expert who works with that individual in
assuring that employee learns a particular skill or piece of knowledge. Coaching is about skills and knowledge
acquisition. Although it may involve the personal, the primary focus is professional. In many ways, coaching is
akin to teaching.
Coaching vs. Mentoring: 25 Ways They’re Different
Differentiator #1:
Coaching is task oriented. It seeks to bring the coachee to a different level of competency in terms of learning
new skills or knowledge. The focus is on concrete issues, such as managing more effectively, speaking more
articulately, or learning how to think strategically. This requires a content expert (coach) who is capable of
teaching the coachee how to develop these skills. What is necessary for this to be successful is for the coach to
have credibility as an expert and be able to communicate effectively with the coachee. Developing an ongoing
personal relationship is not a critical factor for success.
“Coaching is about skills and knowledge
acquisition. Mentoring is transformational and
involves much more than simply acquiring a
specific skill or knowledge.”
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Mentoring is relationship oriented. It seeks to provide a safe environment where the mentoree can share
whatever critical issues affect his or her professional and personal success. Although specific learning goals or
competencies may be used as a basis for creating the relationship, mentoring’s focus goes beyond these areas
to include things like work/life balance, self-confidence, self-perception, and how the personal influences the
professional. Content expertise is not as critical for the mentor since he or she plays the role of facilitator rather
than coach.
Differentiator #2:
Coaching is short term. A coach can successfully be involved with a coachee for a short period of time. The
coaching lasts for as long as needed depending on the purpose of the coaching relationship.
Mentoring is always long term. Mentoring, to be successful, requires time in which both partners can learn
about one another and build a climate of trust that creates an environment in which the mentoree can feel
secure in sharing the real issues that impact his or her success. At the beginning of a mentoring relationship,
pairs are likely to discuss more general and task issues rather than “hot button” issues—that is until the mentor
and mentoree achieve a certain level of trust. Once achieved, however, mentoring truly begins. For mentoring
relationships to be successful, a mentoring program needs to last nine months to a year.
Differentiator #3:
Coaching is performance driven. The purpose of coaching is to improve the individual’s performance on the
job. This involves either enhancing current skills or acquiring new skills. Once skills are acquired successfully,
the coaching is no longer needed.
Mentoring is development driven. Its purpose is to develop the individual not on the current job but for the
future. This distinction helps to differentiate the role of the immediate manager and that of the mentor. It also
reduces the possibility of creating conflict between the employee’s manager and the mentor.
Differentiator #4:
Coaching does not require design. Coaching can be conducted almost immediately on any given topic. If a
company is seeking to provide coaching to a large group of individuals, then certainly some sort of coaching
program “design” is involved in order to determine the expertise needed and assessment tools that will be used.
But this doesn’t usually require a long lead time to implement.
Mentoring requires a design phase. This phase helps determine the mentoring program’s strategic purpose, the
relationship’s focus areas, the mentoring model, and the specific components that will guide the relationship,
especially the matching process.
Differentiator # 5:
The coachee’s immediate manager is a critical partner in coaching. The manager often provides the coach
with feedback on areas in which his/her employee is in need of coaching. The coach uses this information to
determine an approach and competency areas to focus on. The coachee’s manager and coach are partners in the
process.
In mentoring, the immediate manager is indirectly involved. While the manager may offer suggestions to
the employee on how to best use the mentoring experience or provide recommendations to the matching
committee, the manager has no link to the mentor and they do not communicate at all during the mentoring
relationship. This is for the purpose of maintaining the integrity of the mentoring relationship.
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Differentiator #6:
Coaching is more easily evaluated as a return on investment (ROI). When the coachee has gained greater
skill/knowledge, the employee’s manager (as well as other stakeholders) will see the results in the form of
improved performance (e.g. increased output, completing tasks faster/more efficiently, resolving more customer
calls).
Mentoring is more difficult to quantify. As we stated earlier,
mentoring is about relationships. Although goals will be a focus,
some goals are personal and cannot be measured. Even when
goals can be measured, it is often difficult to obtain objective data
given the limited role of the immediate manager and the fact that
mentoring tends to focus more on softer skills (e.g. leadership,
critical thinking, active listening, and so forth). This does not
mean that there can’t be any measurement. While evaluations are
conducted at the end of formal mentoring programs, it’s far easier
to measure coaching achievements than mentoring ones.
Differentiator #7:
Coaching, to be effective, relies on performance management systems, such as 360s and performance
reviews. This background information informs the coaching intervention and helps to focus it on the areas most
needed by the coachee. Often the ROI in coaching is tied back to these systems to form a loop, if you will.
Mentoring, to be effective, does not have to use such performance management systems. These systems might
be used to determine competency areas for the mentoring program and to determine what a mentoree needs,
but the “looping back” is less direct. Though competency areas are an important component to mentoring, they
are not the primary focus.
Differentiator #8:
The coach provides feedback to the coachee’s manager. Since coaching relies on performance management
systems and is looped to them, this is a logical and necessary component. If the goal is to develop the coachee’s
knowledge/skill expertise, then this feedback loop to the manager is necessary.
Mentoring prohibits this direct feedback loop
to the mentoree’s immediate manager. Why?
Most employees are reluctant to tell their
immediate managers some of the professional
and personal challenges that prevent them from
being as successful as they’d like. This is because
the manager controls their employment status,
performance reviews, raises, and promotions.
Mentoring seeks to provide an environment
where the mentoree can feel “safe” to share the
real issues. If a direct link existed between the
manager and the mentor, this would not be possible.
Mentoring seeks to provide an environment
where the mentoree can feel “safe” to share
the real issues. If a direct link existed between
the manager and the mentor, this would not
be possible.
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Differentiator #9:
Coaches are paid for their services. The coach is paid by the company to provide this service. The coach has a
vested interest in making sure the coachee succeeds since it is tied to the coach’s own compensation. This reality
impacts how coaching is done—a coach’s success is based upon how well he or she can get coachees to achieve
greater success.
Mentors never receive compensation for their services. They provide this service out of a generosity of spirit.
The most common reason mentors decide to mentor is because they wish to give something back to someone
else and to the company. Since they’re not compensated for mentoring, their performance is not tied to the
mentoree’s. This brings a certain objectivity that is missing in coaching.
Differentiator #10:
A coach operates independently. A coach provides coaching and feedback to the coachee and to the coachee’s
immediate manager. If the coach needs assistance in how to coach more effectively, she or he will go outside the
company for that assistance. There is not a third party that oversees the coach, the coachee, and the immediate
manager.
A mentor acts as part of a system. There is an internal Mentoring Program Manager (MPM) who serves as
a resource for mentors, mentorees, and immediate managers. The MPM addresses issues, offers support, and
maintains ongoing contact to make sure that the mentoring relationship is working effectively.
Differentiator #11:
In coaching, a coachee doesn’t need to be trained on understanding the coaching relationship. Certainly, the
coachee should be informed about the purpose and how the program will operate, but there is no training per
se on understanding coaching dynamics. Likewise, the coach is presumed to come already trained and ready to
coach.
Mentoring requires training for both the mentor and mentoree so that they understand the dynamics of
business mentoring. There are many myths and misperceptions about mentoring. A failure to clearly explain the
concept of mentoring and train participants on mentoring techniques will often lead to failed relationships. For
mentoring to be successful, both partners need to understand what mentoring is and what it is not.
Differentiator #12:
Coaches primarily focus on business issues. If I am coaching someone on how to use a sophisticated software
system or how to write better reports, it’s not necessary to engage the coachee in understanding his or her
personal world view for this to be effective. So, once the coaching is over, people will ask questions like, “Can
the person use the system?” or “Can the person now write effectively?” These are the purposes and outcomes of
coaching, not whether the coachee feels better or views this as a step in his or her career.
Mentors balance both the business and the personal. When mentors act as coaches, they won’t need to
understand the mentoree’s inner feelings. However, when the mentor deals with, say, how the mentoree’s
personal effectiveness is impacted by the business environment, then the focus is more personal. Mentoring
seeks to create inner change as well as behavioral change.
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Differentiator #13:
Coaching usually involves a smaller monetary investment. A coach can be brought in for one individual and
that may be the only outlay the company needs to provide to achieve results. If a larger component of coaching
were needed, then the investment cost would be greater.
Formal mentoring involves a larger monetary investment up front, but costs less over time. A company doesn’t
simply “call in” a mentor for an employee. Instead, the company develops a mentoring system for more than
one individual. Normally, the pilot group consists of 10-20 pairs. Although the investment cost may be higher
initially, over time, the mentoring investment will be smaller than coaching.
Differentiator #14:
Coaching often relies on software and online systems. Since the personal relationship is less important than
content in coaching, software systems that create opportunities to find and interact with coaches can be helpful.
It is in this area that potential clients need to be careful since some software programs call themselves mentoring
systems when, in fact, they are more akin to coaching.
Mentoring itself usually happens face-to-face, but some of the tasks involved in creating a program and
setting up matches can benefit from online systems. As we become more global, mentoring is also embracing
technology, like Skype, which allows pairs to see one another and connect. In addition, mentoring software
can be useful as a tool to gather participant information, assist in determining preliminary matching, and help
the Mentoring Program Manager maintain ongoing contact with the pairs. (Learn more about our mentoring
software, MentoringComplete.)
Differentiator #15:
Coaches leave the organization once the task is done. If the company needs the coach’s expertise again, the
company will call the person back in.
Mentors reside within the organization and are part of the company’s ongoing talent pool. Mentors can
continue to mentor for years and impart their wisdom and knowledge.
Differentiator #16:
Coaches are mostly “outside experts.” Coaches bring expertise in a specific content area. They typically do not
bring expertise about the specific company and its culture.
Mentors are inside experts. They are part of the company and understand its inner workings, its culture, and its
history. Mentorees benefit from their mentors because of this experience.
Differentiator #17:
Coaching can be done for remedial purposes. An employee on the verge of losing his or her job can often be
salvaged through the intervention of an effective coach.
Mentoring is never remedial. As we mentioned earlier, mentoring does not focus on the mentoree’s immediate
job. (That’s the job of the mentoree’s immediate manager.) For this reason, mentoring does not get involved in
trying to “save” a poor performer.
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Differentiator #18:
Coaches aren’t connected to the organization’s upper echelons.
In other words, the internal politics within the organization rarely
affect the coach. In addition, the coach’s own personal power or
reputation may not be much of a factor in the coaching experience.
Mentors are part of the organization and often are from the
managerial ranks. They have perceived power within the company.
Some mentors are desired more than others for that simple reason.
It is important to understand how power impacts mentoring so you
can make sure that any match is done for the proper reasons.
Differentiator #19:
In coaching, the focus is on the individual to develop greater expertise in his or her job. The goal isn’t to
change the culture of the organization since that would require more than simply coaching one individual.
This is not to say that when a person is coached it doesn’t affect the company’s culture. But this is more of a
byproduct as opposed to a specific focus.
In mentoring, the interaction between the mentor and mentoree leads to mutual change and, thus, more
directly affects the culture. Why? Remember, mentors and mentorees are within the same organization and the
mentoring system involves more than simply one mentoree.
Differentiator #20:
Coaching may include a component on how to address issues of diversity. Indeed, many training programs
on diversity include a coaching component to attempt to change people’s behavior as it pertains to diversity. This
is an important and valuable intervention but may not be sustained or fully developed unless the coachee has
frequent and ongoing contact with diversity. Thus, the effect of such coaching may be limited.
Mentoring always involves diversity because part of the dialogue that takes place between the mentor and
mentoree is on their differences. In addition, nothing is more powerful in changing the culture on diversity than
when a majority mentor is paired with a non-majority mentoree and gains an experiential insight into the real
issues being faced by that mentoree. In such circumstances, it is often the mentor who is changed. And, since the
mentor is frequently within the power structure of the company, real change can occur and be sustained.
Differentiator #21:
Coaches are experts in specific areas. Therefore, content expertise is a requirement for effective coaching. The
coach is the one who guides and directs the coachee in learning the expertise the coach has to offer.
A mentor is a developmental facilitator. The mentor may have content expertise, but what is more important
is to have the interpersonal skills to create a safe learning environment. In this environment, the mentoree can
be empowered to seek his or her own solutions and to find expertise when needed if it does not reside with the
mentor.
Differentiator #22:
A coach can also be the manager of the coachee. In fact, all managers are expected to coach their employees as
part of their regular responsibilities. However, companies will also bring in outside coaches as a way to provide
an additional component and a different perspective on what the coachee needs.
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A mentor is always outside of the mentoree’s own direct supervisory line, and a mentor never formally mentors
one of his or her own employees. This is because the focus of mentoring is not the current job. And, as we
mentioned earlier, the manager’s ability to influence the mentoree’s future does not allow for as much freedom
and openness to occur.
Differentiator #23:
Coaching is one-directional. It is focused on the coachee’s needs, and the
coach is not expecting to gain anything except compensation for services
provided. Whether a coach gains insight into himself of
herself as a coach or learns anything new from the coachee is
irrelevant to effective coaching.
Mentoring is bi-directional. Both mentors and mentorees
gain through the relationship. Mentors often articulate that they gain new perspective, a link
with a person from another area of the company, a renewed sense of their own abilities and
expertise, and the satisfaction in knowing they have assisted another person in developing
professionally and personally.
Differentiator #24:
Coaching involves content and expertise. As such, coaching does not focus on the inner dynamics of a person’s
personality or history. It is focused on the businessperson as an effective member of the particular department
he or she works for.
Mentoring is concerned with both business and personal. It believes that the business and the personal infuse
and affect one another. Mentoring discussions focus on interpersonal dynamics on how the mentoree’s view of
the world, sense of self, ethics, and values impact the mentoree’s development. For this reason, mentoring has a
spiritual component. By that, we mean it is focused on the whole person and in areas that don’t typically come
up in the workplace. Mentoring seeks to integrate the business and the personal so that they form one whole
individual.
Differentiator #25:
Coaching is concerned about behavioral transformation. In other words, coaching focuses on getting
someone to do something better and gain new expertise. Whether that behavior translates itself into actually
changing the inner personal dynamics of the coachee is not the prime concern.
Mentoring is concerned about personal transformation. This may or may not link to a specific business
competency or area of expertise. Mentoring is concerned with assisting a mentoree in maintaining his or her
genuine identity as a member of the organization.
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Here’s a helpful chart that summarizes the differentiators:
Coaching Mentoring
Task Oriented Relationship Oriented
Short Term Long Term
Performance Driven Development Driven
Can be done as needed; no design necessary Program design needed to create effective program
Manager directly involved Manager involved only indirectly
More easily evaluated and measured for ROI Less easy to measure for ROI
Reliance on performance management systems, e.g.
reviews, 360’s etc.
Not dependent upon performance management sys-
tems
Feedback by coach to manager about progress in
development
No feedback by mentor to manager
Coach paid for services Mentor receives no compensation
Coach operates independently Mentors operate with assistance from the Mentoring
Program Manager
No training of coachee needed Mentors and mentorees trained
Focus is more on business issues than personal Focus is on personal and professional development
Lower initial investment cost Higher initial investment cost (lower over time)
Lends itself to online software Management of the mentoring program lends itself to
software but not the relationship itself
Coaches leave organization when done Mentors and mentorees remain in the organization
and can provide ongoing mentoring to others
Done by inside or outside content expert Mentors are normally within the company
Can be done for remedial purposes Never remedial
Internal politics not usually affected Internal politics a consideration in program design
Cultural change may/may not occur Mentoring is transformational and affects the culture
Diversity may or may not be included Diversity is a component of mentoring
Coaching done 1-on-1 Mentoring most often is done 1-on-1 but other mod-
els may be used as well
Content expertise more important in coaching Interpersonal skills more important in mentoring
Manager can be coach of own employee Mentor is outside mentoree’s direct supervisory line
Coaching is one-directional Mentoring is bi-directional
Coaching is focused on the business person Mentoring involves the whole person
Behavioral transformation Personal transformation
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Choosing Mentoring or Coaching
In articulating the differentiators above, it becomes clearer as to why and when a company would opt for
coaching versus mentoring or, in some cases, implement both strategies for different reasons.
Consider coaching when:
• A company is seeking to develop its employees in specific competencies using performance management
tools and involving the immediate manager
• A company has a number of talented employees who are not meeting expectations
• A company is introducing a new system or program and employees need to become proficient
• A company has a small group of individuals (5-8) in need of increased competency in specific areas
• A leader or executive needs assistance in acquiring a new skill as an additional responsibility
Consider mentoring when:
• A company is seeking to develop its leaders or talent pool as part of succession planning
• A company seeks to develop its diverse employees to remove barriers that hinder their success
• A company seeks to more completely develop its employees in ways that are additional to the acquisition
of specific skills/competencies
• A company seeks to retain its internal expertise and experience residing in its baby boomer employees for
future generations
• A company wants to create a workforce that balances the professional and the personal
Remember, coaching and mentoring are both effective approaches to talent development within an organization.
A company’s specific needs should provide guidance on which option to choose. Making the right decision for
the right reasons will help lead to more positive outcomes.
About Management Mentors:
For over two decades, Management Mentors has been designing and implementing world-class business
mentoring programs and helping companies attract and retain high potential employees. Based outside of
Boston, Mass., Management Mentors’ corporate mentoring programs develop future leaders and create a
more diverse workforce by removing the barriers to equal opportunity. Management Mentors has achieved
a 90% success rate with pairs it matches using a thoughtful, proven process. Current and past clients include
Enterprise Rent-A-Car, U.S. Fish & Wildlife, The New York Times Corporation, The City of Tallahassee, Cooper
Tire, FedEx Kinkos, Quaker Oats, Schering Plough, TJX Corporation, and Sony Music Corporation. For more
information on how your firm can enjoy greater success through mentoring, contact us at 617.789.4622 or visit
us at www.management-mentors.com.
Management Mentors
P.O. Box 67291 | Chestnut Hill, MA 02167
617-789-4622 | www.management-mentors.com
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