2. 1. What is good design to you?
•Good design is important and has a positive effect on us. Well-
designed objects that are both beautiful and functional trigger
positive emotions like calmness and contentment, reducing
negative feelings like anger and annoyance .
•Good design makes us happy. Design that relates to us
everyday.
•Good design will last for many years.
3. 2. FIVE products/services with great design.
One : Mozilla Firefox
This design is interesting to me because it is very sophisticated and using
bright colour that caught my attention.
4. 2. FIVE products/services with great design.
Two : Coke Contour Bottle
The Coca-Cola contour bottle is a masterpiece design because of its distinctive and
instantly recognisable - even in the dark. It is been used for many years.
5. 2. FIVE products/services with great design.
Three : KitchenAid stand mixer
The design of KitchenAid stand mixer is very interesting because of its
sleek design that turned the product into an icon of American industrial
design, which is exhibited in San Francisco's Museum of Modern Art.
6. 2. FIVE products/services with great design.
Four : Apple Brand
Apple design is very easy on the eyes and very catchy for IT geeks. Apple
is a brand that has a massive loyal customers.
7. 2. FIVE products/services with great design.
Five : Google
The design of Google logo is very captivated and the color used is suitable.
The first logo was created by Sergey Brin using GIMP, but the current
official Google logo was designed by Ruth Kedar, and is a wordmark based
on the Catull typeface, an old style serif typeface designed by Gustav
Jaeger for the Berthold Type Foundry in 1982. The company also includes
various modifications or humorous features, such as cartoon modifications
of their logo for use on holidays, birthdays of famous people, and major
events, such as the Olympics known as Google Doodles.
8. 3. Ideas to improve government transformation.
1.Appreciated feedback from the citizen about government
services and explain what the government has done to
solve the problem
2.Put people needs first
3.Be more transparent in terms of services
4.Government must embrace open data
5.Prevent corruption in government
9. PAIR ACTIVITY WITH EPY
NEVER USE GOVERNMENT E-SERVICES CATEGORY
QUESTION
Person A
Driver at KPDNKK aged 50
years old, male
Person B
An army retired in Melaka,
45 years old male
Person C
A 65 years old housewife in
Terengganu
How do you use internet?
At office only for youtube,
access office email
Using smartphones to
whatsapp old friends,
access Facebook
Using desktop PC to watch
youtube for religious
purposes such as Al Quran
recitation and kuliah agama
How do you sort your
monthly banking and bills?
Pay at post office at
Alamanda or post office at
JPM
Post offices nearby and
banks
Maybank, CIMB and post
office
Where do you shop online? Do not shopping online Do not like to shop online
No experience in online
shopping
What makes you angry in
online services?
No experience No such experience
No experience in online
shopping
