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Implementation Guide
Annata IDMS for Dynamics AX 2012
Analytics
April 2012

©2012 ANNATA

MICROSOFT DYNAMICS AX with IDMS

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Using this document
This document is an overview of Microsoft Dynamics AX with IDMS add-on.

Disclaimer
The use of Microsoft Dynamics AX described in this document is intended as examples only and is not
intended to describe the only way to use the functionality of the Microsoft Dynamics AX product or the
IDMS add-on solution.
This material is for informational purposes only.
Annata hf. disclaims all warranties and conditions with regard to use of the material for other purposes.
Annata hf. shall not, at any time, be liable for any special, direct, indirect or consequential damages,
whether in an action of contract, negligence or other action arising out of or in connection with the use
or performance of the material. Nothing herein should be construed as constituting any kind of
warranty.
The names of actual companies and products mentioned herein may be the trademarks of their
respective owners.
Copyright Notice:
Copyright © 2012 Annata hf., Iceland. All rights reserved.
Trademark Notice:
Microsoft, Axapta, Navision and Dynamics AX, are either registered trademarks or trademarks of
Microsoft Corporation or FRx Software Corporation, or Microsoft Business Solutions ApS or their
affiliates in the United States and/or other countries. FRx Software Corporation and Microsoft Business
Solutions ApS are subsidiaries of Microsoft Corporation.
Document version: 6.0/6.0.601.2

©2012 ANNATA

MICROSOFT DYNAMICS AX with IDMS

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Table of Contents
Role Center .................................................................................................................................................. 8
Cues .......................................................................................................................................................... 9
KPI‘s .......................................................................................................................................................... 9
Quick links ................................................................................................................................................ 9
Worklist .................................................................................................................................................. 10
Reports ................................................................................................................................................... 11
Report called from a menu in Dynamics Ax........................................................................................ 11
Master detail report ........................................................................................................................... 12
Detail report ....................................................................................................................................... 14
Refreshing of reports previously opened in the current session ....................................................... 14
Detailed list of role centers ........................................................................................................................ 15
After Sales Manager ............................................................................................................................... 15
CEO ......................................................................................................................................................... 15
CFO ......................................................................................................................................................... 16
Claims Manager ...................................................................................................................................... 16
Device Purchases New ........................................................................................................................... 17
Device Purchases Used ........................................................................................................................... 17
Device Sales Dealer ................................................................................................................................ 18
Device Sales Importer............................................................................................................................. 18
Device Sales Manager ............................................................................................................................ 19
Mechanic ................................................................................................................................................ 19
Parts Manager ........................................................................................................................................ 20
Parts Purchases ...................................................................................................................................... 20
Parts Sales .............................................................................................................................................. 20
Rental Manager ...................................................................................................................................... 21
Rental Officer ......................................................................................................................................... 21
Service Manager ..................................................................................................................................... 22
Workshop Foreman ................................................................................................................................ 22
Workshop Reception .............................................................................................................................. 23
Detailed list of cues .................................................................................................................................... 24
Approved transfer orders ....................................................................................................................... 25
Cases Awaiting........................................................................................................................................ 26

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Cases confirmed orders .......................................................................................................................... 26
Cases due................................................................................................................................................ 26
Cases due in next 30 days ...................................................................................................................... 27
Cases in process...................................................................................................................................... 27
Cases open.............................................................................................................................................. 27
Cases open recalls .................................................................................................................................. 28
Cases open recall lines ........................................................................................................................... 28
Cases planned ordes next 30 days ......................................................................................................... 28
Cases ready for invoicing ........................................................................................................................ 29
Cases recalls to be claimed..................................................................................................................... 29
Claims inbound confirmed last 30D ....................................................................................................... 29
Claims inbound declined last 30 days .................................................................................................... 30
Claims inbound in review ....................................................................................................................... 30
Claims inbound not processed ............................................................................................................... 30
Claims outbound confirmed ................................................................................................................... 31
Claims outbound declined last 30 days .................................................................................................. 31
Claims outbound not invoiced ............................................................................................................... 31
Claims Outbound Not Processed............................................................................................................ 31
Claims outbound with errors ................................................................................................................. 32
Claims rejected – last 30 days ................................................................................................................ 32
Contracts due but not closed ................................................................................................................. 32
Contract due in collection ...................................................................................................................... 33
Contracts due in 30 days ........................................................................................................................ 33
Device deliveries next 7 days ................................................................................................................. 34
Device order change............................................................................................................................... 34
Device order rejection ............................................................................................................................ 34
Device preorders .................................................................................................................................... 35
Device sales order .................................................................................................................................. 35
Device sales order not on hand .............................................................................................................. 35
Device sales quotation ........................................................................................................................... 35
Device sales quotation overdue ............................................................................................................. 36
Device sales quotation overdue last 7 days ........................................................................................... 36
Device shipments in 30 days .................................................................................................................. 37
Device shipments in 60 days .................................................................................................................. 37
Device – New – Awaiting shipping ......................................................................................................... 37

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Device – New – Change request............................................................................................................. 38
Device – New – Confirmed purchase orders .......................................................................................... 38
Device – New – Delayed delivery ........................................................................................................... 38
Device – New – Expected delivery N7D ................................................................................................. 39
Device – New – Expected delivery N30D ............................................................................................... 39
Device – New – Expected delivery N90D ............................................................................................... 39
Device – New – In shipping .................................................................................................................... 40
Device – New – My purchase orders ...................................................................................................... 40
Device – New – New on hand L7D ......................................................................................................... 40
Devices delayed deliveries ..................................................................................................................... 41
Devices from PDI .................................................................................................................................... 41
Devices from PDI overdue ...................................................................................................................... 41
Devices incoming next 30 days .............................................................................................................. 42
Devices invoiced last 7 days ................................................................................................................... 42
Devices invoiced last 30 days ................................................................................................................. 42
Devices INCOMING – All ......................................................................................................................... 43
Devices on HAND – All ............................................................................................................................ 43
Devices on HAND – New ........................................................................................................................ 43
Devices on HAND - 30+........................................................................................................................... 44
Devices on HAND - 60+........................................................................................................................... 44
Devices on HAND - 120+......................................................................................................................... 44
Device – Used – Awaiting shipping ........................................................................................................ 45
Device – Used – Change request ............................................................................................................ 45
Device – Used – Confirmed purchase orders ......................................................................................... 45
Device – Used – Delayed delivery .......................................................................................................... 46
Device – Used – Expected deliveries N7D .............................................................................................. 46
Device – Used – Expected deliveries N30D ............................................................................................ 46
Device – Used – Expected deliveries N90D ............................................................................................ 47
Device – Used – In shipping.................................................................................................................... 47
Device – Used – My purchase orders ..................................................................................................... 47
Device – Used – New on hand L7D......................................................................................................... 48
Device – Used – On hand ....................................................................................................................... 48
Devices – Used - On HAND - 30+ ............................................................................................................ 48
Devices – Used - On HAND - 60+ ............................................................................................................ 49
Devices – Used - On HAND - 120+ .......................................................................................................... 49

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My due cases .......................................................................................................................................... 49
My invoiced devices ............................................................................................................................... 50
My open cases ........................................................................................................................................ 50
My open devices..................................................................................................................................... 51
My rental orders..................................................................................................................................... 51
My transfer orders ................................................................................................................................. 51
Parts emergency orders ......................................................................................................................... 52
Parts my open sales orders .................................................................................................................... 52
Parts my purchase orders....................................................................................................................... 52
Parts open sales orders .......................................................................................................................... 53
Parts planned purchase orders .............................................................................................................. 53
Parts planned purchase orders next 30 days ......................................................................................... 54
Parts purchase orders overdue .............................................................................................................. 54
Parts sales quotation next 7 days........................................................................................................... 54
Parts shipped but not invoiced .............................................................................................................. 55
Rental deliveries next 7 days .................................................................................................................. 55
Rental deliveries today ........................................................................................................................... 55
Rental deliveries overdue....................................................................................................................... 56
Rental devices in transit ......................................................................................................................... 56
Rental quotations ................................................................................................................................... 56
Rental returns due in 30 days................................................................................................................. 57
Rental returns next 7 days ..................................................................................................................... 57
Rental returns overdue .......................................................................................................................... 58
Rental returns today............................................................................................................................... 58
Rental transfer arrival next 7 days ......................................................................................................... 58
Rental transfer arrival today .................................................................................................................. 59
Rental transfer departure next 7 days ................................................................................................... 59
Rental transfer departure today ............................................................................................................ 59
Transfers awaiting approval ................................................................................................................... 60
Transfer orders in transit........................................................................................................................ 60
Detailed list of reports ............................................................................................................................... 61
Case CPU analysis ................................................................................................................................... 61
Case CPU analysis – RC ........................................................................................................................... 61
Case margin analysis .............................................................................................................................. 61
Case margin analysis - RC ....................................................................................................................... 61

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Case revenue trend – RC ........................................................................................................................ 61
Device age analysis ................................................................................................................................. 62
Device age analysis – RC ......................................................................................................................... 62
Device inventory activity ........................................................................................................................ 62
Device inventory activity – RC ................................................................................................................ 62
Device inventory management .............................................................................................................. 63
Device inventory management – RC ...................................................................................................... 63
Device on hand value trend ................................................................................................................... 63
Device on hand value trend – RC ........................................................................................................... 63
Device sales margin ................................................................................................................................ 64
Device sales margin – RC ........................................................................................................................ 64
Device sales orders ................................................................................................................................. 64
Device sales orders – RC ......................................................................................................................... 64
Device sales quantity by brand .............................................................................................................. 64
Device sales quantity by brand – RC ...................................................................................................... 65
Device sales w/additions YTD ................................................................................................................. 65
Device sales w/additions YTD – RC......................................................................................................... 65
Device sales YTD ..................................................................................................................................... 65
Device sales YTD – RC ............................................................................................................................. 65
Item inventory activity ........................................................................................................................... 66
Item inventory activity – RC ................................................................................................................... 66
Item inventory management ................................................................................................................. 66
Item inventory management - RC .......................................................................................................... 67
Item on hand trend against sales ........................................................................................................... 67
Item on hand trend against sales – RC ................................................................................................... 67
Item on hand value trend ....................................................................................................................... 68
Item on hand value trend – RC............................................................................................................... 68
Reservation – RC..................................................................................................................................... 68
Work center efficiency ........................................................................................................................... 68
Work center efficiency – RC ................................................................................................................... 69
Work center productivity ....................................................................................................................... 69
Work center productivity – RC ............................................................................................................... 69

©2012 ANNATA

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Role Center
A number of Role Centers are being deployed with this version of IDMS 6.05, those are:
-

After Sales Manager
CEO
CFO
Claims Manager
Device Purchases New
Device Purchases Used
Device Sales Dealer
Device Sales Importer
Device Sales Manager
Mechanic
Parts Manager
Parts Purchases
Parts Sales
Rental Manager
Rental Officer
Service Manager
Workshop Foreman
Workshop Reception

Role Center pages contain various pieces, or Web parts, that display information. Each Role Center has
its own cues, KPI‘s, quick links, reports and work lists to best suit the needs of each role within the
company. The user can personalize it‘s role center for a more focused view.
Users are assigned to Role Centers based on user profiles, which are sets of default information for a
specific role in the organization. Each user is assigned to a user profile, and a Role Center is specified for
each profile.
Please contact your administrator if you encounter problems with the Role Centers.

©2012 ANNATA

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CUES
Cues Web parts display Cues, which are visual representations of your workload that display an
overview of your work items and other tasks that you need to complete. The Cues are saved filtered
views of form or list page information. When you click a Cue, the associated form or list page opens and
the filtered view is displayed. Detailed list of cues is in the next chapter.

KPI‘S
The Key Performance Indicators (KPI) gives an overall view of how the company is performing where the
performance goal is compared to actual performance. KPI‘s are business metrics that can be
summarized in terms of a comparison, goal, value and status.
Depending on how the information was created, drilldown functionality might be included so that you
can view more details about the data. If the information is displayed from a cube, the cube will need to
be refreshed before the information in the report or KPI will be refreshed.

QUICK LINKS
Quick links display links to forms, reports, list pages and websites, including Enterprise Portal pages.
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WORKLIST
The work list is a list of tasks assigned to the user that have been generated by a workflow, such as
pending approvals or alerts. You can use this list to view the status of these items and see when action
is required.

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REPORTS
A number of reports are being deployed with this version of IDMS that are built on the OLAP cubes that are also deployed as part of IDMS 6.05. There
are two types of reports. The detail reports are available through menus in Dynamics Ax, while the summary reports are used in the setup of Role
Centers.
The summary reports are usually graphic reports that show summarized information about the report data, while the detail reports are set up as
matrixes that show the data in much more detail.
A number of steps are necessary to set up and deploy the reports. If this has not already been done, you will receive error messages when opening
roles centers and menu items that feature OLAP reports. A detailed list of reports is in the chapter below.
Report called from a menu in Dynamics Ax

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Parameter tool bar. To open the parameter
section, press the arrow to the left of
Options. The user changes the parameters as
needed and then selects the Run button.

To drill down or up in order to view more or less detail, the user selects the + or – in front of the chosen field.
Master detail report
The master report is opened through a menu in Dynamics Ax.
The detail report is opened by clicking on the underlined field, in this instance, the name of the Item minor group. The detail report opens in the
same window as the master report.
In order for the field to be underlined, and the detail report to work correctly, the user must first chose a particular Site and Warehouse and clicks
View Report. It is not possible to view a detail report for All sites and/or All warehouses.

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Choose a particular Site
and Warehouse, not All

Detail report
field

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Detail report
The detail report opens in a new window so that the user can view both master and detail reports at once.

Refreshing of reports previously opened in the current session
When opening the reports the default behaviour is that the parameter values for each report are set to the default value as defined in the report
specification. If the logged-on user has not opened the report in the current Dynamics Ax session, the report is refreshed. If the report has been
opened earlier in the user’s session, it open with the last chosen parameters and refreshes according to those parameters.

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Detailed list of role centers
AFTER SALES MANAGER
Role Center
After Sales Manager
Cues displayed in Role Center
Label
Cases Planned Orders Next 30 Days
My Open Cases
Cases Open Recall Lines
Cases Ready for Invoicing
Claims Outbound Declined Last 30 Days

Name
AMCaseMPOrdersPlanned30D
AMCaseMyOpenCases
AMCaseRecallLineOpen
AMCaseTableListPageInvoiceReady
AMClaimOutboundDeclined30D

CEO
Role Center
CEO
Cues displayed in Role Center
Label
Device Sales Quotation
Device Sales Quotation Overdue
Device Sales Order
Device Sales Order not On Hand
Parts Open Sales Orders
Cases Due
Cases Open
Claims Inbound Confirmed
Claims Outbound Confirmed
Claims Outbound Declined Last 30 Days
Devices Incoming - All
Devices on Hand - All
Devices on hand - New
Device – Used – On Hand
Devices Invoiced Last 7 Days
Parts Shipped But Not Invoiced

©2012 ANNATA

Name
AMDeviceSaleQuotation
AMDeviceSaleQuotationOD
AMDeviceSalesOrder
AMDeviceSalesOrderNotOnHand
AMPartsOpenSalesOrders
AMCaseDueCases
AMCaseOpenCases
AMClaimInboundConfirmed
AMClaimOutboundConfirmed
AMClaimOutboundDeclined30D
AMDeviceIncomingDevicesAll
AMDeviceStockAll
AMDeviceStockNew
AMDeviceUsedOnHandAll
AMDevicesInvoicedL7D
AMPartsShippedButNotInvoiced

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CFO
Role Center
CFO
Cues displayed in Role Center
Label
Contracts due in 30 Days
Devices Invoiced Last 30 Days
Devices Invoiced Last 7 Days
Parts Shipped But Not Invoiced
Cases Due
Cases Open
Cases Open Recalls
Claims Inbound Confirmed
Claims Outbound Confirmed
Claims Outbound Declined Last 30 Days
Devices Incoming – All
Devices on Hand – All
Devices on Hand – New
Device – Used – on Hand

Name
AMContractDue30D
AMDevicesInvoicedL30D
AMDevicesInvoicedL7D
AMPartsShippedButNotInvoiced
AMCaseDueCases
AMCaseOpenCases
AMCaseOpenRecalls
AMClaimInboundConfirmed
AMClaimOutboundConfirmed
AMClaimOutboundDeclined30D
AMDeviceIncomingDevicesAll
AMDeviceStockAll
AMDeviceStockNew
AMDeviceUsedOnHandAll

CLAIMS MANAGER
Role Center
Claims Manager
Cues displayed in Role Center
Label
Claims Inbound Confirmed
Claims Inbound Declined Last 30 Days
Claims Inbound in Review
Claims Inbound not Processed
Claims Outbound Confirmed
Claims Outbound Declined Last 30 Days
Claims Outbound Not Invoiced
Claims Outbound Not Processed
Claims Outbound with Errors
Claims Rejected – Last 30 Days

©2012 ANNATA

Name
AMClaimInboundConfirmed
AMClaimInboundDeclined30D
AMClaimInboundInReview
AMClaimInboundNotProcessed
AMClaimOutboundConfirmed
AMClaimOutboundDeclined30D
AMClaimOutboundNotInvoiced
AMClaimOutboundNotProcessed
AMClaimOutboundWithError
AMClaimRejected30D

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DEVICE PURCHASES NEW
Role Center
Device Purchases New
Cues displayed in Role Center
Label
Device – New – Awaiting Shipping
Device – New – Change Request
Device – New – Confirmed Purchase Orders
Device – New – In Shipping
Device – New – My Purchase Orders
Device – New – Delayed Delivery
Device – New – Expected Delivery N30D
Device – New – Expected Delivery N7D
Device – New – Expected Delivery N90D
Device – New – New on Hand L7D

Name
AMDeviceNewAwaitingShipping
AMDeviceNewChangeRequest
AMDeviceNewConfirmedPurchOrder
AMDeviceNewInShipping
AMDeviceNewMyPurchOrders
AMDeviceNewDelayedDelivery
AMDeviceNewExpDeliveryN30D
AMDeviceNewExpDeliveryN7D
AMDeviceNewExpDeliveryN90D
AMDeviceNewNewOnHandL7D

DEVICE PURCHASES USED
Role Center
Device Purchases Used
Cues displayed in Role Center
Label
Device – Used – Awaiting Shipping
Device – Used – Change Request
Device – Used – Confirmed Purchase Orders
Device – Used – In Shipping
Device – Used – My Purchase Orders
Device – Used – Delayed Delivery
Device – Used – Expected Delivery N30D
Device – Used – Expected Delivery N7D
Device – Used – Expected Delivery N90D
Device – Used – New on Hand L7D

©2012 ANNATA

Name
AMDeviceUsedAwaitingShipping
AMDeviceUsedChangeRequest
AMDeviceUsedConfirmedPurch
AMDeviceUsedInShipping
AMDeviceUsedMyPurchOrders
AMDeviceUsedDelayedDelivery
AMDeviceUsedExpDeliveryN30D
AMDeviceUsedExpDeliveryN7D
AMDeviceUsedExpDeliveryN90
AMDeviceUsedNewOnHandL7D

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DEVICE SALES DEALER
Role Center
Device Sales Dealer
Cues displayed in Role Center
Label
Device Sales Quotation
Device Sales Quotation Overdue Last 7 Days
Device – New – Expected Delivery N7D
Device Sales Order
Devices Invoiced Last 30 Days
Devices Invoiced Last 7 Days
Device – New – Delayed Delivery
Device Sales Order not on Hand
Devices From PDI
Device from PDI Overdue

Name
AMDeviceSaleQuotation
AMDeviceSaleQuotationODL7D
AMDeviceNewExpDeliveryN7D
AMDeviceSalesOrder
AMDevicesInvoicedL30D
AMDevicesInvoicedL7D
AMDeviceNewDelayedDelivery
AMDeviceSalesOrderNotOnHand
AMDevicesFromPDI
AMDevicesFromPDIOverdue

DEVICE SALES IMPORTER
Role Center
Device Sales Importer
Cues displayed in Role Center
Label
Devices on Hand – 120D+
Devices on Hand – 30D+
Devices on Hand – 60D+
Devices on Hand – All
Devices on Hand – New
Transfers awaiting approval
Devices Incoming Next 30 Days
Device Order Change
Device Order Rejection
Device Preorders
Device Shipments in 30 Days

©2012 ANNATA

Name
AMDeviceStock120D
AMDeviceStock30D
AMDeviceStock60D
AMDeviceStockAll
AMDeviceStockNew
AMDeviceTransferAwaiting
AMDeviceIncomingDevices30D
AMDeviceOrderChange
AMDeviceOrderRejection
AMDevicePreorders
AMDeviceShipment30D

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DEVICE SALES MANAGER
Role Center
Device Sales Manager
Cues displayed in Role Center
Label
Devices on Hand – 120D+
Devices on Hand – 30D+
Devices on Hand – 60D+
Devices on Hand – All
Devices on Hand – New
Device – Used – On Hand
Contracts Due in 30 Days
Contracts Due but not Closed
Devices Incoming Next 30 Days
Device Shipments in 30 Days
Transfers Awaiting Approval

Name
AMDeviceStock120D
AMDeviceStock30D
AMDeviceStock60D
AMDeviceStockAll
AMDeviceStockNew
AMDeviceUsedOnHandAll
AMContractDue30D
AMContractDueNotClosed
AMDeviceIncomingDevices30D
AMDeviceShipment30D
AMDeviceTransferAwaiting

MECHANIC
Role Center
Mechanic
Cues displayed in Role Center
Label
Cases Due in Next 30 Days
My Due Cases
My Open Cases
Cases Awaiting

©2012 ANNATA

Name
AMCaseDueCasesN30D
AMCaseMyDueCases
AMCaseMyOpenCases
AMCaseTableListPageAwaiting

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PARTS MANAGER
Role Center
Parts Manager
Cues displayed in Role Center
Label
Parts Emergency Orders
Parts Planned Purchase Orders
Parts Planned Purchase Orders Next 30 Days
Parts Open Sales Orders
Parts Shipped But Not Invoiced

Name
AMPartsEmergencyOrders
AMPartsPlannedPurchOrders
AMPartsPlannedPurchOrdersN30D
AMPartsOpenSalesOrders
AMPartsShippedButNotInvoiced

PARTS PURCHASES
Role Center
Parts Purchases
Cues displayed in Role Center
Label
Parts Emergency Orders
Parts My Purchase Orders
Parts Planned Purchase Orders
Parts Planned Purchase Orders Next 30 Days
Parts Purchase Orders Overdue

Name
AMPartsEmergencyOrders
AMPartsMyPurchaseOrders
AMPartsPlannedPurchOrders
AMPartsPlannedPurchOrdersN30D
AMPartsPurchOrdersOverdue

PARTS SALES
Role Center
Parts Sales
Cues displayed in Role Center
Label
Parts Emergency Orders
Parts My Open Sales Orders
Parts Shipped But Not Invoiced

©2012 ANNATA

Name
AMPartsEmergencyOrders
AMPartsMyOpenSalesOrders
AMPartsShippedButNotInvoiced

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RENTAL MANAGER
Role Center
Rental Manager
Cues displayed in Role Center
Label
Rental Deliveries Today
Rental Deliveries Overdue
Rental Returns Overdue
Rental Returns Today
Rental Quotations
Rental Transfer Arrival Next 7 Days
Rental Transfer Arrival Today
Rental Transfer Departure Next 7 Days
Rental Transfer Departure Today

Name
AMRentDeviceDeliveries
AMRentDeviceDeliveriesOver
AMRentDeviceReturnsOverdue
AMRentDeviceReturnsToday
AMRentQuotations
AMRentDeviceArrivalN7D
AMRentDeviceArrivalToday
AMRentDeviceDepartN7D
AMRentDeviceDepartToday

RENTAL OFFICER
Role Center
Rental Officer
Cues displayed in Role Center
Label
Rental Deliveries Today
Rental Deliveries Overdue
Rental Returns Overdue
Rental Returns Today
My Rental Orders
Rental Transfer Arrival Next 7 Days
Rental Transfer Arrival Today
Rental Transfer Departure Next 7 Days
Rental Transfer Departure Today

©2012 ANNATA

Name
AMRentDeviceDeliveries
AMRentDeviceDeliveriesOver
AMRentDeviceReturnsOverdue
AMRentDeviceReturnsToday
AMRentMyRentalOrders
AMRentDeviceArrivalN7D
AMRentDeviceArrivalToday
AMRentDeviceDepartN7D
AMRentDeviceDepartToday

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SERVICE MANAGER
Role Center
Service Manager
Cues displayed in Role Center
Label
Cases Due
Cases Due in Next 30 Days
Cases Open
Cases Awaiting
Cases in Process
Cases Ready for Invoicing
Cases Open Recalls
Cass Open Recall Lines
Cases Recalls To Be Claimed
Claims Inbound Confirmed
Claims Inbound Declined Last 30 Days
Claims Inbound in Review
Claims Inbound Not Processed
Claims Outbound Confirmed
Claims Outbound Declined Last 30 Days
Claims Outbound Not Invoiced
Claims Outbound Not Processed
Claims Outbound With Errors
Claims Rejected Last 30 Days

Name
AMCaseDueCases
AMCaseDueCasesN30D
AMCaseOpenCases
AMCaseTableListPageAwaiting
AMCaseTableListPageInProcess
AMCaseTableListPageInvoiceReady
AMCaseOpenRecalls
AMCaseRecallLineOpen
AMCaseRecallsToBeClaimed
AMClaimInboundConfirmed
AMClaimInboundDeclined30D
AMClaimInboundInReview
AMClaimInboundNotProcessed
AMClaimOutboundConfirmed
AMClaimOutboundDeclined30D
AMClaimOutboundNotInvoiced
AMClaimOutboundNotProcessed
AMClaimOutboundWithError
AMClaimRejected30D

WORKSHOP FOREMAN
Role Center
Workshop Foreman
Cues displayed in Role Center
Label
Cases Confirmed Orders
Cases Planned Orders Next 30 Days
My Due Cases
My Open Cases
Cases Ready for Invoicing

©2012 ANNATA

Name
AMCaseMPOrdersConfirmed
AMCaseMPOrdersPlanned30D
AMCaseMyDueCases
AMCaseMyOpenCases
AMCaseTableListPageInvoiceReady

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WORKSHOP RECEPTION
Role Center
Workshop Reception
Cues displayed in Role Center
Label
Cases Due
Cases Due in Next 30 Days
Cases Open
Cases Awaiting
Cases in Process
Cases Ready for Invoicing
Cases Open Recalls
Cases Open Recall Lines
Cases Recalls to be Claimed

©2012 ANNATA

Name
AMCaseDueCases
AMCaseDueCasesN30D
AMCaseOpenCases
AMCaseTableListPageAwaiting
AMCaseTableListPageInProcess
AMCaseTableListPageInvoiceReady
AMCaseOpenRecalls
AMCaseRecallLineOpen
AMCaseRecallsToBeClaimed

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Detailed list of cues
To set up the Cue parameters, chose Organization Administration->Setup->Role Center->Cue Query Parameters



Device sales pools need to be set for the following Device associated Cues
o AMDeviceDeliveriesN7D
o AMDeviceSaleQuotation
o AMDeviceSaleQuotationOD
o AMDeviceSaleQuotationODL7D
o AMDeviceSalesOrder
o AMDeviceSalesOrder
o AMDevicesInvoicedL30D
o AMDevicesInvoicedL7D

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

Parts Sales pools need to be set for the following Parts associated Cues.
o AMPartsEmergencyOrders
o AMPartsMyOpenSalesOrders
o AMPartsMyPurchaseOrders
o AMPartsOpenSalesOrders
o AMPartsPurchOrdersOrverdue
o AMPartsSalesQuotationsN7D
o AMPartsShippedButNotInvoic



Parts emergency delivery terms need to also be set for the following Parts associated Cues.
o AMPartsEmergencyOrders



Item groups need to be set for the following Parts associated Cues.
o AMPartsPlannedPurchOrders - Item groups need to be set manually for the Cue
o AMPartsPlannedPurchOrdersN - Item groups need to be set manually for the Cue

APPROVED TRANSFER ORDERS
Label
Approved transfer orders
Table
Transfer order

©2012 ANNATA

Advanced filter
Field
Criteria
Status
Approved

Cue ID
AMDeviceTransferApproved
Standard

Displayed in Role Centers
IDMS

MICROSOFT DYNAMICS AX with IDMS

25
CASES AWAITING
Label
Cases awaiting
Table
Cases

Cue ID
AMCaseTableListPageAwaiting
Advanced filter
Field
Criteria
Status
Awaiting

Standard

Displayed in Role Centers
IDMS
Mechanic
Service Manager
Workshop Reception

CASES CONFIRMED ORDERS
Label
Cases confirmed orders
Table
Planned orders

Advanced filter
Field
Criteria
Status
Confirmed

Cue ID
AMCaseMPOrdersConfirmed
Standard

Displayed in Role Centers
IDMS
Workshop Foreman

CASES DUE
Label
Cases due
Table
Cases
Cases

©2012 ANNATA

Cue ID
AMCaseDueCases
Advanced filter
Field
Criteria
Status
Created .. Awaiting
End date
(LessThanDate(0))

Standard

Displayed in Role Centers
IDMS
CEO
CFO
Service Manager
Workshop Reception

MICROSOFT DYNAMICS AX with IDMS

26
CASES DUE IN NEXT 30 DAYS
Label
Cases due in next 30 days
Table
Cases
Cases

Advanced filter
Field
Criteria
Status
Created .. Awaiting
End date
(DayRange (0,30))

Cue ID
AMCaseDueCasesN30D
Standard

Displayed in Role Centers
IDMS
Mechanic
Service Manager
Workshop Reception

CASES IN PROCESS
Label
Cases in process
Table
Cases

Cue ID
AMCaseTableListPageInProcess
Advanced filter
Field
Criteria
Status
In process

Standard

Displayed in Role Centers
IDMS
Service Manager
Workshop Reception

CASES OPEN
Label
Cases open
Table
Cases

©2012 ANNATA

Cue ID
AMCaseOpenCases
Advanced filter
Field
Criteria
Status
Created .. Awaiting

Standard

Displayed in Role Centers
IDMS
CEO
CFO

MICROSOFT DYNAMICS AX with IDMS

27

Service Manager
Workshop Reception
CASES OPEN RECALLS
Label
Cases open recalls
Table
Cases
Cases
Cases

Cue ID
AMCaseOpenRecalls
Advanced filter
Field
Criteria
Base type
External
Recall number
!““
Status
.. Awaiting

Standard

Displayed in Role Centers
IDMS
CFO
Service Manager
Workshop Reception

CASES OPEN RECALL LINES
Label
Cases open recall lines
Table
Cases recalls

Advanced filter
Field
Criteria
Recall status
!Closed

Cue ID
AMCaseRecallLineOpen
Standard

Displayed in Role Centers
IDMS
After Sales Manager
Service Manager
Workshop Reception

CASES PLANNED ORDES NEXT 30 DAYS
Label
Cases planned orders next 30 days
Advanced filter
Table
Field
Criteria
Planned orders
Status
Planned
Planned orders
Start date
(DayRange(0,30))

©2012 ANNATA

Cue ID
AMCaseMPOrdersPlanned30D
Standard

Displayed in Role Centers
IDMS
After Sales Manager
Workshop Foreman

MICROSOFT DYNAMICS AX with IDMS

28
CASES READY FOR INVOICING
Label
Cases ready for invoicing
Table
Cases

Advanced filter
Field
Criteria
Status
Reviewed

Cue ID
AMCaseTableListPageInvoiceReady
Displayed in Role Centers
Standard
IDMS
After Sales Manager
Service Manager

Workshop Foreman
Workshop Reception

CASES RECALLS TO BE CLAIMED
Label
Cases recalls to be claimed
Table
Cases
Cases
Cases

Advanced filter
Field
Criteria
Base type
External
Recall number
!““
Status
Reviewed

Cue ID
AMCaseRecallsToBeClaimed
Standard

Displayed in Role Centers
IDMS
Service Manager
Workshop Reception

CLAIMS INBOUND CONFIRMED LAST 30D
Label
Claims inbound confirmed
Table
Claims
Claims
Claims

©2012 ANNATA

Advanced filter
Field
Criteria
Status
Confirmed
Direction
Inbound
Status date
(dayRange(-30,0))

Cue ID
AMClaimInboundConfirmed
Standard

Displayed in Role Centers
IDMS
CEO
CFO

MICROSOFT DYNAMICS AX with IDMS

29

Claims Manager
Service Manager
CLAIMS INBOUND DECLINED LAST 30 DAYS
Label
Claims inbound declined last 30 days
Advanced filter
Table
Field
Criteria
Claims
Status
Declined
Claims
Direction
Inbound
Claims
Status date
(DayRange(-30,0))

Cue ID
AMClaimInboundDeclined30D
Standard

Displayed in Role Centers
IDMS
Claims Manager
Service Manager

CLAIMS INBOUND IN REVIEW
Label
Claims inbound in review
Table
Claims
Claims

Advanced filter
Field
Criteria
Status
In review
Direction
Inbound

Cue ID
AMClaimInboundInReview
Standard

Displayed in Role Centers
IDMS
Claims Manager
Service Manager

CLAIMS INBOUND NOT PROCESSED
Label
Claims inbound not processed
Advanced filter
Table
Field
Criteria
Claims
Status
Created
Claims
Direction
Inbound

©2012 ANNATA

Cue ID
AMClaimInboundNotProcessed
Standard

Displayed in Role Centers
IDMS
Claims Manager
Service Manager

MICROSOFT DYNAMICS AX with IDMS

30
CLAIMS OUTBOUND CONFIRMED
Label
Claims outbound confirmed
Advanced filter
Table
Field
Criteria
Claims
Status
Confirmed
Claims
Direction
Outbound

Cue ID
AMClaimOutboundConfirmed
Standard

Displayed in Role Centers
IDMS
CEO
CFO

Claims Manager
Service Manager

CLAIMS OUTBOUND DECLINED LAST 30 DAYS
Label
Claims outbound declined last 30 days
Advanced filter
Table
Field
Criteria
Claims
Status
Declined
Claims
Direction
Outbound
Claims
Status date
(DayRange(-30,0))

Cue ID
AMClaimOutboundDeclined30D
Standard

Displayed in Role Centers
IDMS
After Sales Manager
CEO
CFO

CLAIMS OUTBOUND NOT INVOICED
Label
Claims outbound not invoiced
Advanced filter
Table
Field
Criteria
Claims
Status
Approved
Claims
Invoice status
Preliminary invoice

Cue ID
AMClaimOutboundNotInvoiced
Standard

Displayed in Role Centers
IDMS
Claims Manager
Service Manager

CLAIMS OUTBOUND NOT PROCESSED
Label
©2012 ANNATA

Cue ID
MICROSOFT DYNAMICS AX with IDMS

31

Claims Manager
Service Manager
Claims outbound not processed
Advanced filter
Table
Field
Criteria
Claims
Status
Created
Claims
Direction
Outbound

AMClaimOutboundNotProcessed
Standard

Displayed in Role Centers
IDMS
Claims Manager
Service Manager

CLAIMS OUTBOUND WITH ERRORS
Label
Claims outbound with errors
Advanced filter
Table
Field
Criteria
Claims
Status
Error
Claims
Direction
Outbound

Cue ID
AMClaimOutboundWithError
Standard

Displayed in Role Centers
IDMS
Claims Manager
Service Manager

CLAIMS REJECTED – LAST 30 DAYS
Label
Claims rejected – last 30 days
Advanced filter
Table
Field
Criteria
Claims
Status
Rejected
Claims
Direction
Outbound
Claims
Status date
(DayRange(-30,0))

Cue ID
AMClaimRejected30D
Standard

Displayed in Role Centers
IDMS
Claims Manager
Service Manager

CONTRACTS DUE BUT NOT CLOSED
Label
Contracts due but not closed
Advanced filter
©2012 ANNATA

Cue ID
AMContractDueNotClosed
Displayed in Role Centers
MICROSOFT DYNAMICS AX with IDMS

32
Table
Contracts
Contracts

Field
Collection status
End date

Criteria
Active, Closure
(LessThanDate(0))

Standard

IDMS
Device Sales Manager

CONTRACT DUE IN COLLECTION
Label
Contract due in collection
Table
Contract lines
Contract lines

Advanced filter
Field
Criteria
Collection status
Active
Collected to
(LessThanDate(0))

Cue ID
AMContractDueCollection
Standard

Displayed in Role Centers
IDMS

CONTRACTS DUE IN 30 DAYS
Label
Contracts due bin 30 days
Table
Contracts
Contracts

©2012 ANNATA

Advanced filter
Field
Criteria
Collection status
Active, Closure
End date
(DayRange(0,30))

Cue ID
AMContractDue30D
Standard

Displayed in Role Centers
IDMS
CFO
Device Sales Manager

MICROSOFT DYNAMICS AX with IDMS

33
DEVICE DELIVERIES NEXT 7 DAYS
Label
Cue ID
Device deliveries next 7 days
AMDeviceDeliveriesN7D
Advanced filter
Table
Field
Criteria
Standard
Sales orders
Return status
!Cancelled, !Created
Sales orders
Pool
(currentDeviceSalesPool())
Sales orders
Ship date
(dayRange(0,7))

Displayed in Role Centers
IDMS

DEVICE ORDER CHANGE
Label
Device order change
Table
Devices

Cue ID
AMDeviceOrderChange
Advanced filter
Field
Criteria
Major status
Order change

Standard

Displayed in Role Centers
IDMS
Device Sales Importer

DEVICE ORDER REJECTION
Label
Device order rejection
Table
Devices

©2012 ANNATA

Cue ID
AMDeviceOrderRejection
Advanced filter
Field
Criteria
Major status
Order rejection

Standard

Displayed in Role Centers
IDMS
Device Sales Importer

MICROSOFT DYNAMICS AX with IDMS

34
DEVICE PREORDERS
Label
Device preorders
Table
Purchase orders
Device purchase
lines

Cue ID
AMDevicePreorders
Advanced filter
Field
Criteria
Status
Open order
Transferred
No

Standard

Displayed in Role Centers
IDMS
Device Sales Importer

DEVICE SALES ORDER
Label
Device sales order
Table
Sales orders
Sales orders
Sales orders
Sales orders

Cue ID
AMDeviceSalesOrder
Advanced filter
Field
Criteria
Standard
Return status
!Cancelled, !Created
Pool
(currentDeviceSalesPool())
Status
Open order
Order type
Sales order

Displayed in Role Centers
IDMS
CEO
Device Sales Dealer

DEVICE SALES ORDER NOT ON HAND
Label
Device sales order not on hand
Advanced filter
Table
Field
Criteria
Devices
Major status
.. In shipping
Devices
Reference type
Sales order

Cue ID
AMDeviceSalesOrderNotOnHan
Standard

Displayed in Role Centers
IDMS
CEO
Device Sales Dealer

DEVICE SALES QUOTATION
Label
©2012 ANNATA

Cue ID
MICROSOFT DYNAMICS AX with IDMS

35
Device sales quotation
Table
Sales quotation
Sales quotation

AMDeviceSalesQuotation
Advanced filter
Field
Criteria
Standard
Sales Pool
(currentDeviceSalesPool())
Quotation Status Created, Sent

Displayed in Role Centers
IDMS
CEO
Device Sales Dealer

DEVICE SALES QUOTATION OVERDUE
Label
Cue ID
Device sales quotation overdue
AMDeviceSaleQuotationOD
Advanced filter
Table
Field
Criteria
Standard
Sales quotation
Sales Pool
(currentDeviceSalesPool())
Sales quotation
Expiration date
(lessthandate(0))
Sales quotation
Quotation Status Created, Sent

Displayed in Role Centers
IDMS
CEO

DEVICE SALES QUOTATION OVERDUE LAST 7 DAYS
Label
Cue ID
Device sales quotation overdue last 7 days
AMDeviceSaleQuotationODL7D
Advanced filter
Table
Field
Criteria
Standard
Sales quotation
Sales Pool
(currentDeviceSalesPool())
Sales quotation
Quotation Status Created, Sent
Sales quotation
Expiration date
(dayRange(0,-7))

©2012 ANNATA

Displayed in Role Centers
IDMS
Device Sales Dealer

MICROSOFT DYNAMICS AX with IDMS

36
DEVICE SHIPMENTS IN 30 DAYS
Label
Device shipments in 30 days
Advanced filter
Table
Field
Criteria
Device shipments
Estimated arrival (DayRange(0,30))
date

Cue ID
AMDeviceShipment30D
Standard

Displayed in Role Centers
IDMS
Device Sales Importer
Device Sales Manager

DEVICE SHIPMENTS IN 60 DAYS
Label
Device shipments in 60 days
Advanced filter
Table
Field
Criteria
Device shipments
Estimated arrival (DayRange(0,60))
date

Cue ID
AMDeviceShipment60D
Standard

Displayed in Role Centers
IDMS

DEVICE – NEW – AWAITING SHIPPING
Label
Device - New – Awaiting shipping
Advanced filter
Table
Field
Criteria
Purchase orders
Status
Open order
Devices
Major status
Awaiting shipping
Devices
Device type
New device

©2012 ANNATA

Cue ID
AMDeviceNewAwaitingShippin
Standard

Displayed in Role Centers
IDMS
Device Purchases New

MICROSOFT DYNAMICS AX with IDMS

37
DEVICE – NEW – CHANGE REQUEST
Label
Device - New – Change request
Advanced filter
Table
Field
Criteria
Purchase orders
Status
Open order
Devices
Major status
Order change
Devices
Device type
New device

Cue ID
AMDeviceNewChangeRequest
Standard

Displayed in Role Centers
IDMS
Device Purchases New

DEVICE – NEW – CONFIRMED PURCHASE ORDERS
Label
Device - New – Confirmed purchase orders
Advanced filter
Table
Field
Criteria
Purchase orders
Status
Open order
Devices
Major status
Confirmed
Devices
Device type
New device

Cue ID
AMDeviceNewConfirmedPurchO
Standard

Displayed in Role Centers
IDMS
Device Purchases New

DEVICE – NEW – DELAYED DELIVERY
Label
Device - New – Delayed deliveries
Advanced filter
Table
Field
Criteria
Devices
Device type
New device
Devices
Estimated delivery (LessThanDate(0))
date

©2012 ANNATA

Cue ID
AMDeviceNewDelayedDelivery
Standard

Displayed in Role Centers
IDMS
Device Purchases New
Device Sales Dealer

MICROSOFT DYNAMICS AX with IDMS

38
DEVICE – NEW – EXPECTED DELIVERY N7D
Label
Device - New – Expected delivery N7D
Advanced filter
Table
Field
Criteria
Devices
Device type
New device
Devices
Estimated delivery (DayRange(0,7))
date

Cue ID
AMDeviceNewExpDeliveryN7D
Standard

Displayed in Role Centers
IDMS
Device Purchases New
Device Sales Dealer

DEVICE – NEW – EXPECTED DELIVERY N30D
Label
Device - New – Expected delivery N30D
Advanced filter
Table
Field
Criteria
Devices
Device type
New device
Devices
Estimated delivery (DayRange(0,30))
date

Cue ID
AMDeviceNewExpDeliveryN30D
Standard

Displayed in Role Centers
IDMS
Device Purchases New

DEVICE – NEW – EXPECTED DELIVERY N90D
Label
Device - New – Expected delivery N90D
Advanced filter
Table
Field
Criteria
Devices
Device type
New device
Devices
Estimated delivery (DayRange(0,90))
date

©2012 ANNATA

Cue ID
AMDeviceNewExpDeliveryN90D
Standard

Displayed in Role Centers
IDMS
Device Purchases New

MICROSOFT DYNAMICS AX with IDMS

39
DEVICE – NEW – IN SHIPPING
Label
Device - New – In shipping
Table
Purchase orders
Devices
Devices

Cue ID
AMDeviceNewInShipping

Advanced filter
Field
Criteria
Status
Open order
Major status
In shipping
Device type
New device

Standard

Displayed in Role Centers
IDMS
Device Purchases New

DEVICE – NEW – MY PURCHASE ORDERS
Label
Cue ID
Device - New – My purchase orders
AMDeviceNewMyPurchOrders
Advanced filter
Displayed in Role Centers
Table
Field
Criteria
Standard
IDMS
Purchase orders Status
Open order
Device Purchases New
Purchase orders Orderer
((WorkerPurchPlacer==currentWorkerRecId())
(Record-ID)
&&(WorkerPurchPlacer!=0))
Devices

Device type

New device

DEVICE – NEW – NEW ON HAND L7D
Label
Cue ID
Device - New – New on hand L7D
AMDeviceNewNewOnHandL7D
Advanced filter
Table
Field
Criteria
Standard
Devices
Device type
New device
Devices
Major status
Ordered .. In consignment
Devices
Purchase invoice
(DayRange(0,-7))
date

©2012 ANNATA

Displayed in Role Centers
IDMS
Device Purchases New

MICROSOFT DYNAMICS AX with IDMS

40
DEVICES DELAYED DELIVERIES
Label
Devices delayed deliveries
Table
Devices

Advanced filter
Field
Criteria
Estimated delivery (LessThanDate(0))
date

Cue ID
AMDevicesDelayedDeliveries
Standard

Displayed in Role Centers
IDMS

DEVICES FROM PDI
Label
Devices from PDI
Table
Devices

Cue ID
AMDevicesFromPDI
Advanced filter
Field
Criteria
PDI ready date
(DayRange(0,0))

Standard

Displayed in Role Centers
IDMS
Device Sales Dealer

DEVICES FROM PDI OVERDUE
Label
Devices from PDI overdue
Table
Devices

©2012 ANNATA

Advanced filter
Field
Criteria
PDI ready date
(LessThanDate(0))

Cue ID
AMDevicesFromPDIOverdue
Standard

Displayed in Role Centers
IDMS
Device Sales Dealer

MICROSOFT DYNAMICS AX with IDMS

41
DEVICES INCOMING NEXT 30 DAYS
Label
Devices incoming next 30 days
Advanced filter
Table
Field
Criteria
Devices
Major status
Ordered .. In shipping
Devices
Estimated arrival (LessThanDate(30))
date

Cue ID
AMDeviceIncomingDevices30D
Standard

Displayed in Role Centers
IDMS
Device Sales Importer
Device Sales Manager

DEVICES INVOICED LAST 7 DAYS
Label
Cue ID
Devices invoiced last 7 days
AMDevicesInvoicedL7D
Advanced filter
Table
Field
Criteria
Standard
Sales orders
Pool
(currentDeviceSalesPool())
Sales orders
Return status
!Cancelled, !Created
Sales orders
Order type
Sales order
Sales orders
Status
Invoiced
Customer invoice – Date
(DayRange(-7,0))
sals order relation
table
DEVICES INVOICED LAST 30 DAYS
Label
Cue ID
Devices invoiced last 30 days
AMDevicesInvoicedL30D
Advanced filter
Table
Field
Criteria
Standard
Sales orders
Pool
(currentDeviceSalesPool())
Sales orders
Return status
!Cancelled, !Created
Sales orders
Order type
Sales order
Sales orders
Status
Invoiced
Customer invoice – Date
(DayRange(-30,0))
sals order relation
table

©2012 ANNATA

Displayed in Role Centers
IDMS
CEO
CFO
Device Sales Dealer

Displayed in Role Centers
IDMS
CFO
Device Sales Dealer

MICROSOFT DYNAMICS AX with IDMS

42
DEVICES INCOMING – ALL
Label
Devices incoming - All
Table
Devices

Cue ID
AMDeviceIncomingDevicesAll
Advanced filter
Field
Criteria
Major status
Ordered .. In shipping

Standard

Displayed in Role Centers
IDMS
CEO
CFO

DEVICES ON HAND – ALL
Label
Devices on hand - All
Table
Devices

Cue ID
AMDeviceStockAll
Advanced filter
Field
Criteria
Standard
Major status
Ordered .. In consignment

Displayed in Role Centers
IDMS
CEO
CFO
Device Sales Importer
Device Sales Manager

DEVICES ON HAND – NEW
Label
Devices on hand - New
Table
Devices
Devices

©2012 ANNATA

Cue ID
AMDeviceStockNew

Advanced filter
Field
Criteria
Standard
Major status
Ordered .. In consignment
Device type
New device

Displayed in Role Centers
IDMS
CEO
CFO
Device Sales Importer
Device Sales Manager

MICROSOFT DYNAMICS AX with IDMS

43
DEVICES ON HAND - 30+
Label
Devices on hand – 30+
Table
Devices
Devices
Devices

Cue ID
AMDeviceStock30D

Advanced filter
Field
Criteria
Standard
Device type
New device
Major status
Ordered .. In consignment
Purchase invoice
(LessThanDate(-30))
date

Displayed in Role Centers
IDMS
Device Sales Importer
Device Sales Manager

DEVICES ON HAND - 60+
Label
Devices on hand – 60+
Table
Devices
Devices
Devices

Cue ID
AMDeviceStock60D

Advanced filter
Field
Criteria
Standard
Device type
New device
Major status
Ordered .. In consignment
Purchase invoice
(LessThanDate(-60))
date

Displayed in Role Centers
IDMS
Device Sales Importer
Device Sales Manager

DEVICES ON HAND - 120+
Label
Devices on hand – 120+
Table
Devices
Devices
Devices

©2012 ANNATA

Cue ID
AMDeviceStock120D

Advanced filter
Field
Criteria
Standard
Device type
New device
Major status
Ordered .. In consignment
Purchase invoice
(LessThanDate(-120))
date

Displayed in Role Centers
IDMS
Device Sales Importer
Device Sales Manager

MICROSOFT DYNAMICS AX with IDMS

44
DEVICE – USED – AWAITING SHIPPING
Label
Device – Used – Awaiting shipping
Advanced filter
Table
Field
Criteria
Purchase orders
Status
Open order
Devices
Major status
Awaiting shipping
Devices
Device type
Used device

Cue ID
AMDeviceUsedAwaitingShipping
Standard

Displayed in Role Centers
IDMS
Device Purchases Used

DEVICE – USED – CHANGE REQUEST
Label
Device – Used – Change request
Advanced filter
Table
Field
Criteria
Purchase orders
Status
Open order
Devices
Major status
Order change
Devices
Device type
Used device

Cue ID
AMDeviceUsedChangeRequest
Standard

Displayed in Role Centers
IDMS
Device Purchases Used

DEVICE – USED – CONFIRMED PURCHASE ORDERS
Label
Device – Used – Confirmed purchase orders
Advanced filter
Table
Field
Criteria
Purchase orders
Status
Open order
Devices
Major status
Confirmed
Devices
Device type
Used device

©2012 ANNATA

Cue ID
AMDeviceUsedConfirmedPurch
Standard

Displayed in Role Centers
IDMS
Device Purchases Used

MICROSOFT DYNAMICS AX with IDMS

45
DEVICE – USED – DELAYED DELIVERY
Label
Device – Used – Delayed deliveries
Advanced filter
Table
Field
Criteria
Devices
Device type
Used device
Devices
Estimated delivery (LessThanDate(0))
date

Cue ID
AMDeviceUsedDelayedDelivery
Standard

Displayed in Role Centers
IDMS
Device Purchases Used

DEVICE – USED – EXPECTED DELIVERIES N7D
Label
Device – Used – Expected deliveries N7D
Advanced filter
Table
Field
Criteria
Devices
Device type
Used device
Devices
Estimated delivery (DayRange(0,7))
date

Cue ID
AMDeviceUsedExpDeliveryN7D
Standard

Displayed in Role Centers
IDMS
Device Purchases Used

DEVICE – USED – EXPECTED DELIVERIES N30D
Label
Device – Used – Expected deliveries N30D
Advanced filter
Table
Field
Criteria
Devices
Device type
Used device
Devices
Estimated delivery (DayRange(0,30))
date

©2012 ANNATA

Cue ID
AMDeviceUsedExpDeliveryN30D
Standard

Displayed in Role Centers
IDMS
Device Purchases Used

MICROSOFT DYNAMICS AX with IDMS

46
DEVICE – USED – EXPECTED DELIVERIES N90D
Label
Device – Used – Expected deliveries N90D
Advanced filter
Table
Field
Criteria
Devices
Device type
Used device
Devices
Estimated delivery (DayRange(0,90))
date

Cue ID
AMDeviceUsedExpDeliveryN90D
Standard

Displayed in Role Centers
IDMS
Device Purchases Used

DEVICE – USED – IN SHIPPING
Label
Device – Used – In shipping
Advanced filter
Table
Field
Criteria
Purchase orders
Status
Open order
Devices
Major status
In shipping
Devices
Device type
Used device

Cue ID
AMDeviceUsedInShipping
Standard

Displayed in Role Centers
IDMS
Device Purchases Used

DEVICE – USED – MY PURCHASE ORDERS
Label
Device – Used – My purchase orders
Advanced filter
Table
Field
Criteria
Purchase orders
Status
Open order
Purchase orders
Orderer
(CurrentUserID())
Devices
Device type
Used device

©2012 ANNATA

Cue ID
AMDeviceUsedMyPurchOrders
Standard

Displayed in Role Centers
IDMS
Device Purchases Used

MICROSOFT DYNAMICS AX with IDMS

47
DEVICE – USED – NEW ON HAND L7D
Label
Cue ID
Device – Used – New on hand L7D
AMDeviceUsedNewOnHandL7D
Advanced filter
Displayed in Role Centers
Table
Field
Criteria
Standard
IDMS
Devices
Major status
Ordered .. In consignment
Device Purchases Used
Devices
Device type
Used device
Devices
Purchase invoice
(DayRange(0,-7))
date

DEVICE – USED – ON HAND
Label
Device – Used – On hand
Table
Devices
Devices
Devices

Cue ID
AMDeviceUsedOnHandAll

Advanced filter
Field
Criteria
Standard
Major status
Ordered .. In consignment
Device type
Used device
Device type
Used device

Displayed in Role Centers
IDMS
CEO
CFO
Device Sales Manager

DEVICES – USED - ON HAND - 30+
Label
Cue ID
Devices – Used - On hand – 30+
AMUsedDeviceStock30D
Advanced filter
Table
Field
Criteria
Standard
Devices
Device type
Used device
Devices
Major status
Ordered .. In consignment
Devices
Purchase invoice
(LessThanDate(-30))
date

©2012 ANNATA

Displayed in Role Centers
IDMS

MICROSOFT DYNAMICS AX with IDMS

48
DEVICES – USED - ON HAND - 60+
Label
Cue ID
Devices – Used - On hand – 60+
AMUsedDeviceStock60D
Advanced filter
Table
Field
Criteria
Standard
Devices
Device type
Used device
Devices
Major status
Ordered .. In consignment
Devices
Purchase invoice
(LessThanDate(-60))
date

Displayed in Role Centers
IDMS

DEVICES – USED - ON HAND - 120+
Label
Cue ID
Devices – Used - On hand – 120+
AMUsedDeviceStock120D
Advanced filter
Table
Field
Criteria
Standard
Devices
Device type
Used device
Devices
Major status
Ordered .. In consignment
Devices
Purchase invoice
(LessThanDate(-120))
date

Displayed in Role Centers
IDMS

MY DUE CASES
Label
My due cases
Table
Cases
Cases
Cases

©2012 ANNATA

Cue ID
AMCaseMyDueCases
Advanced filter
Field
Criteria
Status
Created .. Awaiting
End date
(LessThanDate(0))
Person in charge ((Responsible == currentEmployeeId())
&& (Responsible != "") || (WrkCtrId ==
currentEmplWorkCenters()))

Standard

Displayed in Role Centers
IDMS
Mechanic
Workshop Foreman

MICROSOFT DYNAMICS AX with IDMS

49
MY INVOICED DEVICES
Label
My invoiced devices
Table
Devices

Devices
Devices

Cue ID
AMDeviceMyDevicesInv30D
Advanced filter
Field
Criteria
Standard
Sales responsible ((WorkerSalesResponsible===
(Record-ID)
currentWorkerRecID())&&
(WorkerSalesResponsible!=0))
Major status
In consignment ..
Sales invoice date (DayRange(-30))

Displayed in Role Centers
IDMS

MY OPEN CASES
Label
My open cases
Table
Cases
Cases

©2012 ANNATA

Cue ID
AMCaseMyOpenCases
Advanced filter
Field
Criteria
Standard
Status
Created .. Awaiting
Person in charge ((WorkerResponsible ==
(Record-ID))
(Record-ID
currentWorker()) &&
(WorkerResponsible != "")
|| (WrkCtrId ==
currentEmplWorkCenters()))

Displayed in Role Centers
IDMS
After Sales Manager
Mechanic
Workshop Foreman

MICROSOFT DYNAMICS AX with IDMS

50
MY OPEN DEVICES
Label
My open devices
Table
Devices
Devices

Cue ID
AMDeviceMyDevicesOpen
Advanced filter
Field
Criteria
Major status
.. In transit
Sales responsible (WorderSalesResonsible==
(Record-ID)
currentWorkerRecID())&&
(WorkerSalesResponsible!=0))

Standard

Displayed in Role Centers
IDMS

MY RENTAL ORDERS
Label
My rental orders
Table
Rentals
Rentals

Rental Device lines

Cue ID
AMRentMyRentalOrders
Advanced filter
Field
Criteria
Rental status
.. Approved
Responsible
((WorkerResponsible ==
(Record-ID)
currentWorker()) &&
(WorkerResponsible!=""))
Primary

Standard

Displayed in Role Centers
IDMS
Rental Officer

Yes

MY TRANSFER ORDERS
Label
My transfer orders
Table
Rental device
transfers
Rental device
transfers

©2012 ANNATA

Cue ID
AMRentMyTransferOrders
Advanced filter
Field
Criteria
Status
Created, Requested, In
transit, Approved
Responsible
((WorkerResponsible ==
currentWorker()) &&
(WorkerResponsible!=""))

Standard

Displayed in Role Centers
IDMS

MICROSOFT DYNAMICS AX with IDMS

51
PARTS EMERGENCY ORDERS
Label
Parts emergency orders
Table
Sales orders
Sales orders
Sales orders
Sales orders
Sales orders

Cue ID
AMPartsEmergencyOrders

Advanced filter
Field
Criteria
Return status
!Canceled, !Created
Delivery terms
(currentPartEmergency
OrderDlvTerms())
Status
Open order
Requested receipt date (DayRange(0,1))
Pool
(currentPartSalesPool())
ddatedatedate

Standard

Displayed in Role Centers
IDMS
Parts Manager
Parts Sales
Parts Purchases

PARTS MY OPEN SALES ORDERS
Label
Parts my open sales orders
Table
Sales orders
Sales orders
Sales orders
Sales orders
Sales orders

Cue ID
AMPartsMyOpenSalesOrders

Advanced filter
Field
Criteria
Return status
!Canceled, !Created
Pool
(currentPartSalesPool())
Status
Open order
Order type
Sales Order
Sales responsible (WorkerSalesResponsible
(Record-ID)
== currentWorker())

Standard

Displayed in Role Centers
IDMS
Parts Sales

PARTS MY PURCHASE ORDERS
Label
Parts my purchase orders
Table
Purchase orders

Advanced filter
Field
Orderer (Record-ID)

Purchase orders
Purchase orders

Pool
Status

©2012 ANNATA

Cue ID
AMPartsMyPurchaseOrders
Criteria
Standard
(WorkerPurchPlacer==
currentWorker())
(currentPartSalesPool())
Open order

Displayed in Role Centers
IDMS
Parts Purchases

MICROSOFT DYNAMICS AX with IDMS

52
PARTS OPEN SALES ORDERS
Label
Parts open sales orders
Table
Sales orders
Sales orders
Sales orders
Sales orders

Cue ID
AMPartsOpenSalesOrders

Advanced filter
Field
Criteria
Return status
!Canceled, !Created
Pool
(currentPartSalesPool())
Order type
Sales order
Status
Open order

Standard

Displayed in Role Centers
IDMS
CEO
Parts Manager

PARTS PLANNED PURCHASE ORDERS
Label
Parts planned purchase orders
Advanced filter
Table
Field
Planned order
Reference
Planned order
Reference (Record-ID)
Planned order
Net requirements

©2012 ANNATA

Item group
Suborder

Cue ID
AMPartsPlannedPurchOrders
Criteria
Planned purchase orders
(currentStaticMaster
PlanVersion())
(currentPartItemGroup())
No

Standard

Displayed in Role Centers
IDMS
Parts Manager
Parts Purchases

MICROSOFT DYNAMICS AX with IDMS

53
PARTS PLANNED PURCHASE ORDERS NEXT 30 DAYS
Label
Parts planned purchase orders next 30 days
Advanced filter
Table
Field
Planned order
Reference
Planned order
Reference (Record-ID)
Planned order
Planned order
Net requirements
Plan versions

Item group
Order date
Suborder
Plan versions

Criteria
Planned purchase orders
(currentStaticMaster
PlanVersion())
(currentPartItemGroup())
(dayRange(0,30))
No
(getActiveMasterPlan
VersionByPlanId(“Main”))

Cue ID
AMPartsPlannedPurchOrdersN30D
Displayed in Role Centers
Standard
IDMS
Parts Manager
Parts Purchases

PARTS PURCHASE ORDERS OVERDUE
Label
Parts purchase orders overdue
Advanced filter
Table
Field
Criteria
Purchase orders
Pool
(currentPartSalesPool())
Purchase orders
Status
Open order
Purchase orders
Delivery date
(LessThanDate(0))

Cue ID
AMPartsPurchOrdersOrverdue
Standard

Displayed in Role Centers
IDMS
Parts Purchases

PARTS SALES QUOTATION NEXT 7 DAYS
Label
Parts sales quotation next 7 days
Advanced filter
Table
Field
Criteria
Sales quotation
Quotation Status Created, Sent
Sales quotation
Sales Pool
(currentPartSalesPool())
Sales quotation
Expiration Date
(dayRange(0,7))

©2012 ANNATA

Cue ID
AMPartsSalesQuotationsN7D
Standard

Displayed in Role Centers
IDMS

MICROSOFT DYNAMICS AX with IDMS

54
PARTS SHIPPED BUT NOT INVOICED
Label
Parts shipped but not invoiced
Advanced filter
Table
Field
Criteria
Sales orders
Pool
(currentPartSalesPool())
Sales orders
Order type
Sales order
Sales orders
Return status
!Canceled, !Created
Sales orders
Status
Delivered

Cue ID
AMPartsShippedButNotInvoiced
Standard

Displayed in Role Centers
IDMS
CEO
CFO
Parts Manager
Parts Sales

RENTAL DELIVERIES NEXT 7 DAYS
Label
Rental deliveries next 7 days
Advanced filter
Table
Field
Criteria
Rentals
Start date
(DayRange(0,7))
Rentals
Rental Status
..Approved

Cue ID
AMRentDeviceDeliveriesN7D
Standard

Displayed in Role Centers
IDMS

RENTAL DELIVERIES TODAY
Label
Rental deliveries today
Table
Rentals
Rentals
Rental device lines

©2012 ANNATA

Advanced filter
Field
Criteria
Start date
(DayRange(0,0))
Rental status
.. Approved
Primary
Yes

Cue ID
AMRentDeviceDeliveries
Standard

Displayed in Role Centers
IDMS
Rental Manager
Rental Officer

MICROSOFT DYNAMICS AX with IDMS

55
RENTAL DELIVERIES OVERDUE
Label
Rental deliveries overdue
Table
Rentals
Rentals
Rental device lines

Advanced filter
Field
Criteria
Start date
(LessThanDate(0))
Primary
Yes
Rental status
.. Approved

Cue ID
AMRentDeviceDeliveriesOver
Standard

Displayed in Role Centers
IDMS
Rental Manager
Rental Officer

RENTAL DEVICES IN TRANSIT
Label
Rental devices in transit
Table
Rental device
transfers

Advanced filter
Field
Criteria
Status
In Transit

Cue ID
AMRentDeviceInTransit
Standard

Displayed in Role Centers
IDMS

RENTAL QUOTATIONS
Label
Rental quotations
Table
Rentals
Rentals
Rentals
Rental device lines

©2012 ANNATA

Cue ID
AMRentQuotations
Advanced filter
Field
Criteria
Parent order
“
Order type
Rental quotation
Rental status
Created .. Quotation
Primary
yes

Standard

Displayed in Role Centers
IDMS
Rental Manager

MICROSOFT DYNAMICS AX with IDMS

56
RENTAL RETURNS DUE IN 30 DAYS
Label
Rental returns due in 30 days
Advanced filter
Table
Field
Criteria
Rentals
Rental status
Created .. Active
Rentals
End date
(DayRange(0,30))
Rental device lines
Primary
Yes

Cue ID
AMRentDueReturns30D
Standard

Displayed in Role Centers
IDMS

RENTAL RETURNS NEXT 7 DAYS
Label
Rental returns next 7 days
Table
Rentals
Rental device lines

©2012 ANNATA

Advanced filter
Field
Criteria
End date
(DayRange(0,7))
Primary
Yes

Cue ID
AMRentDeviceReturnsN7D
Standard

Displayed in Role Centers
IDMS

MICROSOFT DYNAMICS AX with IDMS

57
RENTAL RETURNS OVERDUE
Label
Rental returns overdue
Table
Rentals
Rentals

Advanced filter
Field
Criteria
Rental status
Active
End date
(LessThanDate(0))

Cue ID
AMRentDeviceReturnsOverdue
Standard

Displayed in Role Centers
IDMS
Rental Manager
Rental Officer

RENTAL RETURNS TODAY
Label
Rental returns today
Table
Rentals
Rentals
Rental device lines

Cue ID
AMRentDeviceReturnsToday
Advanced filter
Field
Criteria
Parent order
“”
End date
(DayRange(0,0))
Primary
Yes

Standard

Displayed in Role Centers
IDMS
Rental Manager
Rental Officer

RENTAL TRANSFER ARRIVAL NEXT 7 DAYS
Label
Rental transfer arrival next 7 days
Advanced filter
Table
Field
Criteria
Rental device
Status
.. In transit
transfers
Rental device
Scheduled arrival (DayRange(0,7))
transfers

©2012 ANNATA

Cue ID
AMRentDeviceArrivalN7D
Standard

Displayed in Role Centers
IDMS
Rental Manager
Rental Officer

MICROSOFT DYNAMICS AX with IDMS

58
RENTAL TRANSFER ARRIVAL TODAY
Label
Rental transfer arrival today
Advanced filter
Table
Field
Criteria
Rental device
Status
.. In transit
transfers
Rental device
Scheduled arrival (DayRange(0,0))
transfers

Cue ID
AMRentDeviceArrivalToday
Standard

Displayed in Role Centers
IDMS
Rental Manager
Rental Officer

RENTAL TRANSFER DEPARTURE NEXT 7 DAYS
Label
Rental transfer departure next 7 days
Advanced filter
Table
Field
Criteria
Rental device
Status
.. Approved
transfers
Rental device
Scheduled
(DayRange(0,7))
transfers
departure

Cue ID
AMRentDeviceDepartN7D
Standard

Displayed in Role Centers
IDMS
Rental Manager
Rental Officer

RENTAL TRANSFER DEPARTURE TODAY
Label
Rental transfer departure today
Advanced filter
Table
Field
Criteria
Rental device
Status
.. Approved
transfers
Rental device
Scheduled
(DayRange(0,0))
transfers
departure

©2012 ANNATA

Cue ID
AMRentDeviceDepartToday
Standard

Displayed in Role Centers
IDMS
Rental Manager
Rental Officer

MICROSOFT DYNAMICS AX with IDMS

59
TRANSFERS AWAITING APPROVAL
Label
Transfers awaiting approval
Advanced filter
Table
Field
Criteria
Transfer order
Status
Ordered .. Waiting for
approval

Cue ID
AMDeviceTransferAwaiting
Standard

Displayed in Role Centers
IDMS
Device Sales Importer
Device Sales Manager

TRANSFER ORDERS IN TRANSIT
Label
Transfer orders in transit
Table
Transfer order

©2012 ANNATA

Advanced filter
Field
Criteria
Status
In transit

Cue ID
AMDeviceTransferInTransit
Standard

Displayed in Role Centers
IDMS

MICROSOFT DYNAMICS AX with IDMS

60
Detailed list of reports
CASE CPU ANALYSIS
Cube

Usage

Description

IDMS - CaseManagement

Case management/Reports/Case
analysis

BI report displaying customer paid units (CPU´s) for cases

Cube

Usage

Description

IDMS - CaseManagement

Role Center

CASE CPU ANALYSIS – RC
BI summary report displaying customer paid units (CPU´s) for cases

CASE MARGIN ANALYSIS
Cube

Usage

Description

IDMS - CaseManagement

Case management/Reports/Case
analysis

BI report displaying margin analysis on cases

CASE MARGIN ANALYSIS - RC
Cube

Usage

IDMS - CaseManagement

Role Center

Description

BI summary report displaying margin analysis on cases

CASE REVENUE TREND – RC
Cube

©2012 ANNATA

Usage

Description

MICROSOFT DYNAMICS AX with IDMS

61
IDMS - CaseManagement

Role Center

BI summary report displaying revenue trend of cases

DEVICE AGE ANALYSIS
Cube

Usage

Description

IDMS - Inventory

Device
management/Reports/Inventory
analysis

BI report displaying an age analysis of the on hand values of the device
Brand-Class-Model hierarchy for the current period.

Cube

Usage

Description

IDMS - Inventory

Role Center

DEVICE AGE ANALYSIS – RC
BI summary report displaying an age analysis of devices on hand for the
current period

DEVICE INVENTORY ACTIVITY
Cube

Usage

IDMS - Inventory

Device
management/Reports/Inventory
analysis

Description

BI report displaying inventory activity (the flow of movements by
transaction types) for the device Brand-Class-Model hierarchy (sales,
purchases, etc.). The user can choose to examine activity between any 2
dates.

DEVICE INVENTORY ACTIVITY – RC
Cube

Usage

IDMS - Inventory

Role Center

©2012 ANNATA

Description

BI summary report displaying inventory activity (the flow of movements
by transaction types) for devices (sales, purchases, etc.). The user can
choose to examine activity between any 2 dates.
MICROSOFT DYNAMICS AX with IDMS

62
DEVICE INVENTORY MANAGEMENT
Cube

Usage

Description

IDMS - Inventory

Device
management/Reports/Inventory
analysis

BI report displaying key inventory management measurements for
devices for the last 12 month period.

DEVICE INVENTORY MANAGEMENT – RC
Cube

Usage

IDMS - Inventory

Role Center

Description

BI summary report displaying key inventory management measurements
for devices

DEVICE ON HAND VALUE TREND
Cube

Usage

IDMS - Inventory

Device
management/Reports/Inventory
analysis

Description

BI report displaying the trend of on hand value of devices by months

DEVICE ON HAND VALUE TREND – RC
Cube

Usage

IDMS - Inventory

Role Center

©2012 ANNATA

Description

BI summary report displaying the trend of on hand value of devices by
months

MICROSOFT DYNAMICS AX with IDMS

63
DEVICE SALES MARGIN
Cube

Usage

Description

IDMS - DeviceSales

Device management/Reports/Sales
analysis

BI report displaying sales margin by class and brand

DEVICE SALES MARGIN – RC
Cube

Usage

IDMS - DeviceSales

Description

Role Center

BI summary report displaying sales margin by class and brand

DEVICE SALES ORDERS
Cube

Usage

Description

IDMS - DeviceSales

Device management/Reports/Sales
analysis

BI report displaying sales orders for devices

DEVICE SALES ORDERS – RC
Cube

Usage

IDMS - DeviceSales

Description

Role Center

BI summary report displaying sales orders for devices

DEVICE SALES QUANTITY BY BRAND
Cube

Usage

Description

IDMS - DeviceSales

Device management/Reports/Sales
analysis

BI report displaying sales quantity by brand

©2012 ANNATA

MICROSOFT DYNAMICS AX with IDMS

64
DEVICE SALES QUANTITY BY BRAND – RC
Cube

Usage

IDMS - DeviceSales

Description

Role Center

BI summary report displaying sales quantity by brand

DEVICE SALES W/ADDITIONS YTD
Cube

Usage

Description

IDMS - DeviceSales

Device management/Reports/Sales
analysis

BI report displaying device sales grouped by sales groups (accessories,
maintenance, warranty, device sales)

DEVICE SALES W/ADDITIONS YTD – RC
Cube

Usage

IDMS - DeviceSales

Description

Role Center

BI summary report displaying device sales grouped by sales groups
(accessories, maintenance, warranty, device sales)

DEVICE SALES YTD
Cube

Usage

Description

IDMS - DeviceSales

Device management/Reports/Sales
analysis

BI report displaying device sales YTD

Cube

Usage

Description

IDMS - DeviceSales

Role Center

DEVICE SALES YTD – RC

©2012 ANNATA

BI summary report displaying device sales YTD

MICROSOFT DYNAMICS AX with IDMS

65
ITEM INVENTORY ACTIVITY
Cube

Usage

Description

AA – Inventory

Inventory management/Reports/IDMS
inventory analysis

BI report displaying inventory activity (the flow of movements by
transaction types) for the Item group hierarchies (sales, purchases, etc.).
The user can choose to examine activity between any 2 dates. A drill
through report is available which displays the inventory activity of items
within a particular Item minor group. The user must first view the report
for particular Site and Warehouse parameters and then drill down to the
Item minor group before clicking on the name of the Item minor group to
access the drill through report.

ITEM INVENTORY ACTIVITY – RC
Cube

Usage

AA – Inventory

Description

Role Center

BI summary report displaying inventory activity (the flow of movements
by transaction types) for Item groups (sales, purchases, etc.). The user
can choose to examine activity between any 2 dates.

ITEM INVENTORY MANAGEMENT
Cube

Usage

AA – Inventory

Inventory management/Reports/IDMS
inventory analysis

©2012 ANNATA

Description

BI report displaying key inventory management measurements for the
Item group hierarchies for the last 12 month period. A drill through
report is available which displays the inventory management
measurements of items within a particular Item minor group. The user
must first view the report for particular Site and Warehouse parameters
and then drill down to the Item minor group before clicking on the name
of the Item minor group to access the drill through report.

MICROSOFT DYNAMICS AX with IDMS

66
ITEM INVENTORY MANAGEMENT - RC
Cube

Usage

AA – Inventory

Description

Role Center

BI summary report displaying key inventory management measurements
for Item groups for the last 12 month period.

ITEM ON HAND TREND AGAINST SALES
Cube

Usage

Description

AA – Inventory

Inventory management/Reports/IDMS
inventory analysis

BI report displaying the trend of on hand value trend against sales of the
Item group hierarchies by months for the last 12 months. A drill through
report is available which displays the trend of on hand value against sales
of items within a particular Item minor group. The user must first view
the report for particular Site and Warehouse parameters and then drill
down to the Item minor group before clicking on the name of the Item
minor group to access the drill through report.

ITEM ON HAND TREND AGAINST SALES – RC
Cube

Usage

AA – Inventory

Role Center

©2012 ANNATA

Description

BI summary report displaying the trend of on hand value against sales of
items The trend is shown for the last 12 months.

MICROSOFT DYNAMICS AX with IDMS

67
ITEM ON HAND VALUE TREND
Cube

Usage

Description

AA – Inventory

Inventory management/Reports/IDMS
inventory analysis

BI report displaying the trend of on hand value of the Item group
hierarchies by months for the last 12 months. A drill through report is
available which displays the trend of on hand value trend of items by
months within a particular Item minor group. The user must first view
the report for particular Site and Warehouse parameters and then drill
down to the Item minor group before clicking on the name of the Item
minor group to access the drill through report.

ITEM ON HAND VALUE TREND – RC
Cube

Usage

AA – Inventory

Role Center

Description

BI summary report displaying the trend of on hand value of items by
months. The trend is shown for the last 12 months.

RESERVATION – RC
Cube

Usage

IDMS - Rental

Role Center

Description

BI summary report displaying reservations as per last update of Rental
cube

WORK CENTER EFFICIENCY
Cube

Usage

Description

IDMS - CaseManagement

Case management/Reports/Case
analysis

BI report displaying efficiency by work center

©2012 ANNATA

MICROSOFT DYNAMICS AX with IDMS

68
WORK CENTER EFFICIENCY – RC
Cube

Usage

IDMS - CaseManagement

Role Center

Description

BI summary report displaying efficiency by work center

WORK CENTER PRODUCTIVITY
Cube

Usage

IDMS - CaseManagement

Case management/Reports/Case
analysis

Description

BI report displaying productivity by work center. A drill through report is
available which displays the productivity of individual cases. The user
must first run the report for a particular Case group parameter and then
drill down to a particular work center and month before clicking on the
Standard Hours value to display the drill through report.

WORK CENTER PRODUCTIVITY – RC
Cube

Usage

IDMS - CaseManagement

Role Center

©2012 ANNATA

Description

BI summary report displaying productivity by work center

MICROSOFT DYNAMICS AX with IDMS

69

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Annata idms analytics - users guide dynamics ax 2012

  • 1. Implementation Guide Annata IDMS for Dynamics AX 2012 Analytics April 2012 ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 1
  • 2. Using this document This document is an overview of Microsoft Dynamics AX with IDMS add-on. Disclaimer The use of Microsoft Dynamics AX described in this document is intended as examples only and is not intended to describe the only way to use the functionality of the Microsoft Dynamics AX product or the IDMS add-on solution. This material is for informational purposes only. Annata hf. disclaims all warranties and conditions with regard to use of the material for other purposes. Annata hf. shall not, at any time, be liable for any special, direct, indirect or consequential damages, whether in an action of contract, negligence or other action arising out of or in connection with the use or performance of the material. Nothing herein should be construed as constituting any kind of warranty. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Copyright Notice: Copyright © 2012 Annata hf., Iceland. All rights reserved. Trademark Notice: Microsoft, Axapta, Navision and Dynamics AX, are either registered trademarks or trademarks of Microsoft Corporation or FRx Software Corporation, or Microsoft Business Solutions ApS or their affiliates in the United States and/or other countries. FRx Software Corporation and Microsoft Business Solutions ApS are subsidiaries of Microsoft Corporation. Document version: 6.0/6.0.601.2 ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 2
  • 3. Table of Contents Role Center .................................................................................................................................................. 8 Cues .......................................................................................................................................................... 9 KPI‘s .......................................................................................................................................................... 9 Quick links ................................................................................................................................................ 9 Worklist .................................................................................................................................................. 10 Reports ................................................................................................................................................... 11 Report called from a menu in Dynamics Ax........................................................................................ 11 Master detail report ........................................................................................................................... 12 Detail report ....................................................................................................................................... 14 Refreshing of reports previously opened in the current session ....................................................... 14 Detailed list of role centers ........................................................................................................................ 15 After Sales Manager ............................................................................................................................... 15 CEO ......................................................................................................................................................... 15 CFO ......................................................................................................................................................... 16 Claims Manager ...................................................................................................................................... 16 Device Purchases New ........................................................................................................................... 17 Device Purchases Used ........................................................................................................................... 17 Device Sales Dealer ................................................................................................................................ 18 Device Sales Importer............................................................................................................................. 18 Device Sales Manager ............................................................................................................................ 19 Mechanic ................................................................................................................................................ 19 Parts Manager ........................................................................................................................................ 20 Parts Purchases ...................................................................................................................................... 20 Parts Sales .............................................................................................................................................. 20 Rental Manager ...................................................................................................................................... 21 Rental Officer ......................................................................................................................................... 21 Service Manager ..................................................................................................................................... 22 Workshop Foreman ................................................................................................................................ 22 Workshop Reception .............................................................................................................................. 23 Detailed list of cues .................................................................................................................................... 24 Approved transfer orders ....................................................................................................................... 25 Cases Awaiting........................................................................................................................................ 26 ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 3
  • 4. Cases confirmed orders .......................................................................................................................... 26 Cases due................................................................................................................................................ 26 Cases due in next 30 days ...................................................................................................................... 27 Cases in process...................................................................................................................................... 27 Cases open.............................................................................................................................................. 27 Cases open recalls .................................................................................................................................. 28 Cases open recall lines ........................................................................................................................... 28 Cases planned ordes next 30 days ......................................................................................................... 28 Cases ready for invoicing ........................................................................................................................ 29 Cases recalls to be claimed..................................................................................................................... 29 Claims inbound confirmed last 30D ....................................................................................................... 29 Claims inbound declined last 30 days .................................................................................................... 30 Claims inbound in review ....................................................................................................................... 30 Claims inbound not processed ............................................................................................................... 30 Claims outbound confirmed ................................................................................................................... 31 Claims outbound declined last 30 days .................................................................................................. 31 Claims outbound not invoiced ............................................................................................................... 31 Claims Outbound Not Processed............................................................................................................ 31 Claims outbound with errors ................................................................................................................. 32 Claims rejected – last 30 days ................................................................................................................ 32 Contracts due but not closed ................................................................................................................. 32 Contract due in collection ...................................................................................................................... 33 Contracts due in 30 days ........................................................................................................................ 33 Device deliveries next 7 days ................................................................................................................. 34 Device order change............................................................................................................................... 34 Device order rejection ............................................................................................................................ 34 Device preorders .................................................................................................................................... 35 Device sales order .................................................................................................................................. 35 Device sales order not on hand .............................................................................................................. 35 Device sales quotation ........................................................................................................................... 35 Device sales quotation overdue ............................................................................................................. 36 Device sales quotation overdue last 7 days ........................................................................................... 36 Device shipments in 30 days .................................................................................................................. 37 Device shipments in 60 days .................................................................................................................. 37 Device – New – Awaiting shipping ......................................................................................................... 37 ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 4
  • 5. Device – New – Change request............................................................................................................. 38 Device – New – Confirmed purchase orders .......................................................................................... 38 Device – New – Delayed delivery ........................................................................................................... 38 Device – New – Expected delivery N7D ................................................................................................. 39 Device – New – Expected delivery N30D ............................................................................................... 39 Device – New – Expected delivery N90D ............................................................................................... 39 Device – New – In shipping .................................................................................................................... 40 Device – New – My purchase orders ...................................................................................................... 40 Device – New – New on hand L7D ......................................................................................................... 40 Devices delayed deliveries ..................................................................................................................... 41 Devices from PDI .................................................................................................................................... 41 Devices from PDI overdue ...................................................................................................................... 41 Devices incoming next 30 days .............................................................................................................. 42 Devices invoiced last 7 days ................................................................................................................... 42 Devices invoiced last 30 days ................................................................................................................. 42 Devices INCOMING – All ......................................................................................................................... 43 Devices on HAND – All ............................................................................................................................ 43 Devices on HAND – New ........................................................................................................................ 43 Devices on HAND - 30+........................................................................................................................... 44 Devices on HAND - 60+........................................................................................................................... 44 Devices on HAND - 120+......................................................................................................................... 44 Device – Used – Awaiting shipping ........................................................................................................ 45 Device – Used – Change request ............................................................................................................ 45 Device – Used – Confirmed purchase orders ......................................................................................... 45 Device – Used – Delayed delivery .......................................................................................................... 46 Device – Used – Expected deliveries N7D .............................................................................................. 46 Device – Used – Expected deliveries N30D ............................................................................................ 46 Device – Used – Expected deliveries N90D ............................................................................................ 47 Device – Used – In shipping.................................................................................................................... 47 Device – Used – My purchase orders ..................................................................................................... 47 Device – Used – New on hand L7D......................................................................................................... 48 Device – Used – On hand ....................................................................................................................... 48 Devices – Used - On HAND - 30+ ............................................................................................................ 48 Devices – Used - On HAND - 60+ ............................................................................................................ 49 Devices – Used - On HAND - 120+ .......................................................................................................... 49 ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 5
  • 6. My due cases .......................................................................................................................................... 49 My invoiced devices ............................................................................................................................... 50 My open cases ........................................................................................................................................ 50 My open devices..................................................................................................................................... 51 My rental orders..................................................................................................................................... 51 My transfer orders ................................................................................................................................. 51 Parts emergency orders ......................................................................................................................... 52 Parts my open sales orders .................................................................................................................... 52 Parts my purchase orders....................................................................................................................... 52 Parts open sales orders .......................................................................................................................... 53 Parts planned purchase orders .............................................................................................................. 53 Parts planned purchase orders next 30 days ......................................................................................... 54 Parts purchase orders overdue .............................................................................................................. 54 Parts sales quotation next 7 days........................................................................................................... 54 Parts shipped but not invoiced .............................................................................................................. 55 Rental deliveries next 7 days .................................................................................................................. 55 Rental deliveries today ........................................................................................................................... 55 Rental deliveries overdue....................................................................................................................... 56 Rental devices in transit ......................................................................................................................... 56 Rental quotations ................................................................................................................................... 56 Rental returns due in 30 days................................................................................................................. 57 Rental returns next 7 days ..................................................................................................................... 57 Rental returns overdue .......................................................................................................................... 58 Rental returns today............................................................................................................................... 58 Rental transfer arrival next 7 days ......................................................................................................... 58 Rental transfer arrival today .................................................................................................................. 59 Rental transfer departure next 7 days ................................................................................................... 59 Rental transfer departure today ............................................................................................................ 59 Transfers awaiting approval ................................................................................................................... 60 Transfer orders in transit........................................................................................................................ 60 Detailed list of reports ............................................................................................................................... 61 Case CPU analysis ................................................................................................................................... 61 Case CPU analysis – RC ........................................................................................................................... 61 Case margin analysis .............................................................................................................................. 61 Case margin analysis - RC ....................................................................................................................... 61 ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 6
  • 7. Case revenue trend – RC ........................................................................................................................ 61 Device age analysis ................................................................................................................................. 62 Device age analysis – RC ......................................................................................................................... 62 Device inventory activity ........................................................................................................................ 62 Device inventory activity – RC ................................................................................................................ 62 Device inventory management .............................................................................................................. 63 Device inventory management – RC ...................................................................................................... 63 Device on hand value trend ................................................................................................................... 63 Device on hand value trend – RC ........................................................................................................... 63 Device sales margin ................................................................................................................................ 64 Device sales margin – RC ........................................................................................................................ 64 Device sales orders ................................................................................................................................. 64 Device sales orders – RC ......................................................................................................................... 64 Device sales quantity by brand .............................................................................................................. 64 Device sales quantity by brand – RC ...................................................................................................... 65 Device sales w/additions YTD ................................................................................................................. 65 Device sales w/additions YTD – RC......................................................................................................... 65 Device sales YTD ..................................................................................................................................... 65 Device sales YTD – RC ............................................................................................................................. 65 Item inventory activity ........................................................................................................................... 66 Item inventory activity – RC ................................................................................................................... 66 Item inventory management ................................................................................................................. 66 Item inventory management - RC .......................................................................................................... 67 Item on hand trend against sales ........................................................................................................... 67 Item on hand trend against sales – RC ................................................................................................... 67 Item on hand value trend ....................................................................................................................... 68 Item on hand value trend – RC............................................................................................................... 68 Reservation – RC..................................................................................................................................... 68 Work center efficiency ........................................................................................................................... 68 Work center efficiency – RC ................................................................................................................... 69 Work center productivity ....................................................................................................................... 69 Work center productivity – RC ............................................................................................................... 69 ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 7
  • 8. Role Center A number of Role Centers are being deployed with this version of IDMS 6.05, those are: - After Sales Manager CEO CFO Claims Manager Device Purchases New Device Purchases Used Device Sales Dealer Device Sales Importer Device Sales Manager Mechanic Parts Manager Parts Purchases Parts Sales Rental Manager Rental Officer Service Manager Workshop Foreman Workshop Reception Role Center pages contain various pieces, or Web parts, that display information. Each Role Center has its own cues, KPI‘s, quick links, reports and work lists to best suit the needs of each role within the company. The user can personalize it‘s role center for a more focused view. Users are assigned to Role Centers based on user profiles, which are sets of default information for a specific role in the organization. Each user is assigned to a user profile, and a Role Center is specified for each profile. Please contact your administrator if you encounter problems with the Role Centers. ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 8
  • 9. CUES Cues Web parts display Cues, which are visual representations of your workload that display an overview of your work items and other tasks that you need to complete. The Cues are saved filtered views of form or list page information. When you click a Cue, the associated form or list page opens and the filtered view is displayed. Detailed list of cues is in the next chapter. KPI‘S The Key Performance Indicators (KPI) gives an overall view of how the company is performing where the performance goal is compared to actual performance. KPI‘s are business metrics that can be summarized in terms of a comparison, goal, value and status. Depending on how the information was created, drilldown functionality might be included so that you can view more details about the data. If the information is displayed from a cube, the cube will need to be refreshed before the information in the report or KPI will be refreshed. QUICK LINKS Quick links display links to forms, reports, list pages and websites, including Enterprise Portal pages. ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 9
  • 10. WORKLIST The work list is a list of tasks assigned to the user that have been generated by a workflow, such as pending approvals or alerts. You can use this list to view the status of these items and see when action is required. ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 10
  • 11. REPORTS A number of reports are being deployed with this version of IDMS that are built on the OLAP cubes that are also deployed as part of IDMS 6.05. There are two types of reports. The detail reports are available through menus in Dynamics Ax, while the summary reports are used in the setup of Role Centers. The summary reports are usually graphic reports that show summarized information about the report data, while the detail reports are set up as matrixes that show the data in much more detail. A number of steps are necessary to set up and deploy the reports. If this has not already been done, you will receive error messages when opening roles centers and menu items that feature OLAP reports. A detailed list of reports is in the chapter below. Report called from a menu in Dynamics Ax ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 11
  • 12. Parameter tool bar. To open the parameter section, press the arrow to the left of Options. The user changes the parameters as needed and then selects the Run button. To drill down or up in order to view more or less detail, the user selects the + or – in front of the chosen field. Master detail report The master report is opened through a menu in Dynamics Ax. The detail report is opened by clicking on the underlined field, in this instance, the name of the Item minor group. The detail report opens in the same window as the master report. In order for the field to be underlined, and the detail report to work correctly, the user must first chose a particular Site and Warehouse and clicks View Report. It is not possible to view a detail report for All sites and/or All warehouses. ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 12
  • 13. Choose a particular Site and Warehouse, not All Detail report field ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 13
  • 14. Detail report The detail report opens in a new window so that the user can view both master and detail reports at once. Refreshing of reports previously opened in the current session When opening the reports the default behaviour is that the parameter values for each report are set to the default value as defined in the report specification. If the logged-on user has not opened the report in the current Dynamics Ax session, the report is refreshed. If the report has been opened earlier in the user’s session, it open with the last chosen parameters and refreshes according to those parameters. ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 14
  • 15. Detailed list of role centers AFTER SALES MANAGER Role Center After Sales Manager Cues displayed in Role Center Label Cases Planned Orders Next 30 Days My Open Cases Cases Open Recall Lines Cases Ready for Invoicing Claims Outbound Declined Last 30 Days Name AMCaseMPOrdersPlanned30D AMCaseMyOpenCases AMCaseRecallLineOpen AMCaseTableListPageInvoiceReady AMClaimOutboundDeclined30D CEO Role Center CEO Cues displayed in Role Center Label Device Sales Quotation Device Sales Quotation Overdue Device Sales Order Device Sales Order not On Hand Parts Open Sales Orders Cases Due Cases Open Claims Inbound Confirmed Claims Outbound Confirmed Claims Outbound Declined Last 30 Days Devices Incoming - All Devices on Hand - All Devices on hand - New Device – Used – On Hand Devices Invoiced Last 7 Days Parts Shipped But Not Invoiced ©2012 ANNATA Name AMDeviceSaleQuotation AMDeviceSaleQuotationOD AMDeviceSalesOrder AMDeviceSalesOrderNotOnHand AMPartsOpenSalesOrders AMCaseDueCases AMCaseOpenCases AMClaimInboundConfirmed AMClaimOutboundConfirmed AMClaimOutboundDeclined30D AMDeviceIncomingDevicesAll AMDeviceStockAll AMDeviceStockNew AMDeviceUsedOnHandAll AMDevicesInvoicedL7D AMPartsShippedButNotInvoiced MICROSOFT DYNAMICS AX with IDMS 15
  • 16. CFO Role Center CFO Cues displayed in Role Center Label Contracts due in 30 Days Devices Invoiced Last 30 Days Devices Invoiced Last 7 Days Parts Shipped But Not Invoiced Cases Due Cases Open Cases Open Recalls Claims Inbound Confirmed Claims Outbound Confirmed Claims Outbound Declined Last 30 Days Devices Incoming – All Devices on Hand – All Devices on Hand – New Device – Used – on Hand Name AMContractDue30D AMDevicesInvoicedL30D AMDevicesInvoicedL7D AMPartsShippedButNotInvoiced AMCaseDueCases AMCaseOpenCases AMCaseOpenRecalls AMClaimInboundConfirmed AMClaimOutboundConfirmed AMClaimOutboundDeclined30D AMDeviceIncomingDevicesAll AMDeviceStockAll AMDeviceStockNew AMDeviceUsedOnHandAll CLAIMS MANAGER Role Center Claims Manager Cues displayed in Role Center Label Claims Inbound Confirmed Claims Inbound Declined Last 30 Days Claims Inbound in Review Claims Inbound not Processed Claims Outbound Confirmed Claims Outbound Declined Last 30 Days Claims Outbound Not Invoiced Claims Outbound Not Processed Claims Outbound with Errors Claims Rejected – Last 30 Days ©2012 ANNATA Name AMClaimInboundConfirmed AMClaimInboundDeclined30D AMClaimInboundInReview AMClaimInboundNotProcessed AMClaimOutboundConfirmed AMClaimOutboundDeclined30D AMClaimOutboundNotInvoiced AMClaimOutboundNotProcessed AMClaimOutboundWithError AMClaimRejected30D MICROSOFT DYNAMICS AX with IDMS 16
  • 17. DEVICE PURCHASES NEW Role Center Device Purchases New Cues displayed in Role Center Label Device – New – Awaiting Shipping Device – New – Change Request Device – New – Confirmed Purchase Orders Device – New – In Shipping Device – New – My Purchase Orders Device – New – Delayed Delivery Device – New – Expected Delivery N30D Device – New – Expected Delivery N7D Device – New – Expected Delivery N90D Device – New – New on Hand L7D Name AMDeviceNewAwaitingShipping AMDeviceNewChangeRequest AMDeviceNewConfirmedPurchOrder AMDeviceNewInShipping AMDeviceNewMyPurchOrders AMDeviceNewDelayedDelivery AMDeviceNewExpDeliveryN30D AMDeviceNewExpDeliveryN7D AMDeviceNewExpDeliveryN90D AMDeviceNewNewOnHandL7D DEVICE PURCHASES USED Role Center Device Purchases Used Cues displayed in Role Center Label Device – Used – Awaiting Shipping Device – Used – Change Request Device – Used – Confirmed Purchase Orders Device – Used – In Shipping Device – Used – My Purchase Orders Device – Used – Delayed Delivery Device – Used – Expected Delivery N30D Device – Used – Expected Delivery N7D Device – Used – Expected Delivery N90D Device – Used – New on Hand L7D ©2012 ANNATA Name AMDeviceUsedAwaitingShipping AMDeviceUsedChangeRequest AMDeviceUsedConfirmedPurch AMDeviceUsedInShipping AMDeviceUsedMyPurchOrders AMDeviceUsedDelayedDelivery AMDeviceUsedExpDeliveryN30D AMDeviceUsedExpDeliveryN7D AMDeviceUsedExpDeliveryN90 AMDeviceUsedNewOnHandL7D MICROSOFT DYNAMICS AX with IDMS 17
  • 18. DEVICE SALES DEALER Role Center Device Sales Dealer Cues displayed in Role Center Label Device Sales Quotation Device Sales Quotation Overdue Last 7 Days Device – New – Expected Delivery N7D Device Sales Order Devices Invoiced Last 30 Days Devices Invoiced Last 7 Days Device – New – Delayed Delivery Device Sales Order not on Hand Devices From PDI Device from PDI Overdue Name AMDeviceSaleQuotation AMDeviceSaleQuotationODL7D AMDeviceNewExpDeliveryN7D AMDeviceSalesOrder AMDevicesInvoicedL30D AMDevicesInvoicedL7D AMDeviceNewDelayedDelivery AMDeviceSalesOrderNotOnHand AMDevicesFromPDI AMDevicesFromPDIOverdue DEVICE SALES IMPORTER Role Center Device Sales Importer Cues displayed in Role Center Label Devices on Hand – 120D+ Devices on Hand – 30D+ Devices on Hand – 60D+ Devices on Hand – All Devices on Hand – New Transfers awaiting approval Devices Incoming Next 30 Days Device Order Change Device Order Rejection Device Preorders Device Shipments in 30 Days ©2012 ANNATA Name AMDeviceStock120D AMDeviceStock30D AMDeviceStock60D AMDeviceStockAll AMDeviceStockNew AMDeviceTransferAwaiting AMDeviceIncomingDevices30D AMDeviceOrderChange AMDeviceOrderRejection AMDevicePreorders AMDeviceShipment30D MICROSOFT DYNAMICS AX with IDMS 18
  • 19. DEVICE SALES MANAGER Role Center Device Sales Manager Cues displayed in Role Center Label Devices on Hand – 120D+ Devices on Hand – 30D+ Devices on Hand – 60D+ Devices on Hand – All Devices on Hand – New Device – Used – On Hand Contracts Due in 30 Days Contracts Due but not Closed Devices Incoming Next 30 Days Device Shipments in 30 Days Transfers Awaiting Approval Name AMDeviceStock120D AMDeviceStock30D AMDeviceStock60D AMDeviceStockAll AMDeviceStockNew AMDeviceUsedOnHandAll AMContractDue30D AMContractDueNotClosed AMDeviceIncomingDevices30D AMDeviceShipment30D AMDeviceTransferAwaiting MECHANIC Role Center Mechanic Cues displayed in Role Center Label Cases Due in Next 30 Days My Due Cases My Open Cases Cases Awaiting ©2012 ANNATA Name AMCaseDueCasesN30D AMCaseMyDueCases AMCaseMyOpenCases AMCaseTableListPageAwaiting MICROSOFT DYNAMICS AX with IDMS 19
  • 20. PARTS MANAGER Role Center Parts Manager Cues displayed in Role Center Label Parts Emergency Orders Parts Planned Purchase Orders Parts Planned Purchase Orders Next 30 Days Parts Open Sales Orders Parts Shipped But Not Invoiced Name AMPartsEmergencyOrders AMPartsPlannedPurchOrders AMPartsPlannedPurchOrdersN30D AMPartsOpenSalesOrders AMPartsShippedButNotInvoiced PARTS PURCHASES Role Center Parts Purchases Cues displayed in Role Center Label Parts Emergency Orders Parts My Purchase Orders Parts Planned Purchase Orders Parts Planned Purchase Orders Next 30 Days Parts Purchase Orders Overdue Name AMPartsEmergencyOrders AMPartsMyPurchaseOrders AMPartsPlannedPurchOrders AMPartsPlannedPurchOrdersN30D AMPartsPurchOrdersOverdue PARTS SALES Role Center Parts Sales Cues displayed in Role Center Label Parts Emergency Orders Parts My Open Sales Orders Parts Shipped But Not Invoiced ©2012 ANNATA Name AMPartsEmergencyOrders AMPartsMyOpenSalesOrders AMPartsShippedButNotInvoiced MICROSOFT DYNAMICS AX with IDMS 20
  • 21. RENTAL MANAGER Role Center Rental Manager Cues displayed in Role Center Label Rental Deliveries Today Rental Deliveries Overdue Rental Returns Overdue Rental Returns Today Rental Quotations Rental Transfer Arrival Next 7 Days Rental Transfer Arrival Today Rental Transfer Departure Next 7 Days Rental Transfer Departure Today Name AMRentDeviceDeliveries AMRentDeviceDeliveriesOver AMRentDeviceReturnsOverdue AMRentDeviceReturnsToday AMRentQuotations AMRentDeviceArrivalN7D AMRentDeviceArrivalToday AMRentDeviceDepartN7D AMRentDeviceDepartToday RENTAL OFFICER Role Center Rental Officer Cues displayed in Role Center Label Rental Deliveries Today Rental Deliveries Overdue Rental Returns Overdue Rental Returns Today My Rental Orders Rental Transfer Arrival Next 7 Days Rental Transfer Arrival Today Rental Transfer Departure Next 7 Days Rental Transfer Departure Today ©2012 ANNATA Name AMRentDeviceDeliveries AMRentDeviceDeliveriesOver AMRentDeviceReturnsOverdue AMRentDeviceReturnsToday AMRentMyRentalOrders AMRentDeviceArrivalN7D AMRentDeviceArrivalToday AMRentDeviceDepartN7D AMRentDeviceDepartToday MICROSOFT DYNAMICS AX with IDMS 21
  • 22. SERVICE MANAGER Role Center Service Manager Cues displayed in Role Center Label Cases Due Cases Due in Next 30 Days Cases Open Cases Awaiting Cases in Process Cases Ready for Invoicing Cases Open Recalls Cass Open Recall Lines Cases Recalls To Be Claimed Claims Inbound Confirmed Claims Inbound Declined Last 30 Days Claims Inbound in Review Claims Inbound Not Processed Claims Outbound Confirmed Claims Outbound Declined Last 30 Days Claims Outbound Not Invoiced Claims Outbound Not Processed Claims Outbound With Errors Claims Rejected Last 30 Days Name AMCaseDueCases AMCaseDueCasesN30D AMCaseOpenCases AMCaseTableListPageAwaiting AMCaseTableListPageInProcess AMCaseTableListPageInvoiceReady AMCaseOpenRecalls AMCaseRecallLineOpen AMCaseRecallsToBeClaimed AMClaimInboundConfirmed AMClaimInboundDeclined30D AMClaimInboundInReview AMClaimInboundNotProcessed AMClaimOutboundConfirmed AMClaimOutboundDeclined30D AMClaimOutboundNotInvoiced AMClaimOutboundNotProcessed AMClaimOutboundWithError AMClaimRejected30D WORKSHOP FOREMAN Role Center Workshop Foreman Cues displayed in Role Center Label Cases Confirmed Orders Cases Planned Orders Next 30 Days My Due Cases My Open Cases Cases Ready for Invoicing ©2012 ANNATA Name AMCaseMPOrdersConfirmed AMCaseMPOrdersPlanned30D AMCaseMyDueCases AMCaseMyOpenCases AMCaseTableListPageInvoiceReady MICROSOFT DYNAMICS AX with IDMS 22
  • 23. WORKSHOP RECEPTION Role Center Workshop Reception Cues displayed in Role Center Label Cases Due Cases Due in Next 30 Days Cases Open Cases Awaiting Cases in Process Cases Ready for Invoicing Cases Open Recalls Cases Open Recall Lines Cases Recalls to be Claimed ©2012 ANNATA Name AMCaseDueCases AMCaseDueCasesN30D AMCaseOpenCases AMCaseTableListPageAwaiting AMCaseTableListPageInProcess AMCaseTableListPageInvoiceReady AMCaseOpenRecalls AMCaseRecallLineOpen AMCaseRecallsToBeClaimed MICROSOFT DYNAMICS AX with IDMS 23
  • 24. Detailed list of cues To set up the Cue parameters, chose Organization Administration->Setup->Role Center->Cue Query Parameters  Device sales pools need to be set for the following Device associated Cues o AMDeviceDeliveriesN7D o AMDeviceSaleQuotation o AMDeviceSaleQuotationOD o AMDeviceSaleQuotationODL7D o AMDeviceSalesOrder o AMDeviceSalesOrder o AMDevicesInvoicedL30D o AMDevicesInvoicedL7D ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 24
  • 25.  Parts Sales pools need to be set for the following Parts associated Cues. o AMPartsEmergencyOrders o AMPartsMyOpenSalesOrders o AMPartsMyPurchaseOrders o AMPartsOpenSalesOrders o AMPartsPurchOrdersOrverdue o AMPartsSalesQuotationsN7D o AMPartsShippedButNotInvoic  Parts emergency delivery terms need to also be set for the following Parts associated Cues. o AMPartsEmergencyOrders  Item groups need to be set for the following Parts associated Cues. o AMPartsPlannedPurchOrders - Item groups need to be set manually for the Cue o AMPartsPlannedPurchOrdersN - Item groups need to be set manually for the Cue APPROVED TRANSFER ORDERS Label Approved transfer orders Table Transfer order ©2012 ANNATA Advanced filter Field Criteria Status Approved Cue ID AMDeviceTransferApproved Standard Displayed in Role Centers IDMS MICROSOFT DYNAMICS AX with IDMS 25
  • 26. CASES AWAITING Label Cases awaiting Table Cases Cue ID AMCaseTableListPageAwaiting Advanced filter Field Criteria Status Awaiting Standard Displayed in Role Centers IDMS Mechanic Service Manager Workshop Reception CASES CONFIRMED ORDERS Label Cases confirmed orders Table Planned orders Advanced filter Field Criteria Status Confirmed Cue ID AMCaseMPOrdersConfirmed Standard Displayed in Role Centers IDMS Workshop Foreman CASES DUE Label Cases due Table Cases Cases ©2012 ANNATA Cue ID AMCaseDueCases Advanced filter Field Criteria Status Created .. Awaiting End date (LessThanDate(0)) Standard Displayed in Role Centers IDMS CEO CFO Service Manager Workshop Reception MICROSOFT DYNAMICS AX with IDMS 26
  • 27. CASES DUE IN NEXT 30 DAYS Label Cases due in next 30 days Table Cases Cases Advanced filter Field Criteria Status Created .. Awaiting End date (DayRange (0,30)) Cue ID AMCaseDueCasesN30D Standard Displayed in Role Centers IDMS Mechanic Service Manager Workshop Reception CASES IN PROCESS Label Cases in process Table Cases Cue ID AMCaseTableListPageInProcess Advanced filter Field Criteria Status In process Standard Displayed in Role Centers IDMS Service Manager Workshop Reception CASES OPEN Label Cases open Table Cases ©2012 ANNATA Cue ID AMCaseOpenCases Advanced filter Field Criteria Status Created .. Awaiting Standard Displayed in Role Centers IDMS CEO CFO MICROSOFT DYNAMICS AX with IDMS 27 Service Manager Workshop Reception
  • 28. CASES OPEN RECALLS Label Cases open recalls Table Cases Cases Cases Cue ID AMCaseOpenRecalls Advanced filter Field Criteria Base type External Recall number !““ Status .. Awaiting Standard Displayed in Role Centers IDMS CFO Service Manager Workshop Reception CASES OPEN RECALL LINES Label Cases open recall lines Table Cases recalls Advanced filter Field Criteria Recall status !Closed Cue ID AMCaseRecallLineOpen Standard Displayed in Role Centers IDMS After Sales Manager Service Manager Workshop Reception CASES PLANNED ORDES NEXT 30 DAYS Label Cases planned orders next 30 days Advanced filter Table Field Criteria Planned orders Status Planned Planned orders Start date (DayRange(0,30)) ©2012 ANNATA Cue ID AMCaseMPOrdersPlanned30D Standard Displayed in Role Centers IDMS After Sales Manager Workshop Foreman MICROSOFT DYNAMICS AX with IDMS 28
  • 29. CASES READY FOR INVOICING Label Cases ready for invoicing Table Cases Advanced filter Field Criteria Status Reviewed Cue ID AMCaseTableListPageInvoiceReady Displayed in Role Centers Standard IDMS After Sales Manager Service Manager Workshop Foreman Workshop Reception CASES RECALLS TO BE CLAIMED Label Cases recalls to be claimed Table Cases Cases Cases Advanced filter Field Criteria Base type External Recall number !““ Status Reviewed Cue ID AMCaseRecallsToBeClaimed Standard Displayed in Role Centers IDMS Service Manager Workshop Reception CLAIMS INBOUND CONFIRMED LAST 30D Label Claims inbound confirmed Table Claims Claims Claims ©2012 ANNATA Advanced filter Field Criteria Status Confirmed Direction Inbound Status date (dayRange(-30,0)) Cue ID AMClaimInboundConfirmed Standard Displayed in Role Centers IDMS CEO CFO MICROSOFT DYNAMICS AX with IDMS 29 Claims Manager Service Manager
  • 30. CLAIMS INBOUND DECLINED LAST 30 DAYS Label Claims inbound declined last 30 days Advanced filter Table Field Criteria Claims Status Declined Claims Direction Inbound Claims Status date (DayRange(-30,0)) Cue ID AMClaimInboundDeclined30D Standard Displayed in Role Centers IDMS Claims Manager Service Manager CLAIMS INBOUND IN REVIEW Label Claims inbound in review Table Claims Claims Advanced filter Field Criteria Status In review Direction Inbound Cue ID AMClaimInboundInReview Standard Displayed in Role Centers IDMS Claims Manager Service Manager CLAIMS INBOUND NOT PROCESSED Label Claims inbound not processed Advanced filter Table Field Criteria Claims Status Created Claims Direction Inbound ©2012 ANNATA Cue ID AMClaimInboundNotProcessed Standard Displayed in Role Centers IDMS Claims Manager Service Manager MICROSOFT DYNAMICS AX with IDMS 30
  • 31. CLAIMS OUTBOUND CONFIRMED Label Claims outbound confirmed Advanced filter Table Field Criteria Claims Status Confirmed Claims Direction Outbound Cue ID AMClaimOutboundConfirmed Standard Displayed in Role Centers IDMS CEO CFO Claims Manager Service Manager CLAIMS OUTBOUND DECLINED LAST 30 DAYS Label Claims outbound declined last 30 days Advanced filter Table Field Criteria Claims Status Declined Claims Direction Outbound Claims Status date (DayRange(-30,0)) Cue ID AMClaimOutboundDeclined30D Standard Displayed in Role Centers IDMS After Sales Manager CEO CFO CLAIMS OUTBOUND NOT INVOICED Label Claims outbound not invoiced Advanced filter Table Field Criteria Claims Status Approved Claims Invoice status Preliminary invoice Cue ID AMClaimOutboundNotInvoiced Standard Displayed in Role Centers IDMS Claims Manager Service Manager CLAIMS OUTBOUND NOT PROCESSED Label ©2012 ANNATA Cue ID MICROSOFT DYNAMICS AX with IDMS 31 Claims Manager Service Manager
  • 32. Claims outbound not processed Advanced filter Table Field Criteria Claims Status Created Claims Direction Outbound AMClaimOutboundNotProcessed Standard Displayed in Role Centers IDMS Claims Manager Service Manager CLAIMS OUTBOUND WITH ERRORS Label Claims outbound with errors Advanced filter Table Field Criteria Claims Status Error Claims Direction Outbound Cue ID AMClaimOutboundWithError Standard Displayed in Role Centers IDMS Claims Manager Service Manager CLAIMS REJECTED – LAST 30 DAYS Label Claims rejected – last 30 days Advanced filter Table Field Criteria Claims Status Rejected Claims Direction Outbound Claims Status date (DayRange(-30,0)) Cue ID AMClaimRejected30D Standard Displayed in Role Centers IDMS Claims Manager Service Manager CONTRACTS DUE BUT NOT CLOSED Label Contracts due but not closed Advanced filter ©2012 ANNATA Cue ID AMContractDueNotClosed Displayed in Role Centers MICROSOFT DYNAMICS AX with IDMS 32
  • 33. Table Contracts Contracts Field Collection status End date Criteria Active, Closure (LessThanDate(0)) Standard IDMS Device Sales Manager CONTRACT DUE IN COLLECTION Label Contract due in collection Table Contract lines Contract lines Advanced filter Field Criteria Collection status Active Collected to (LessThanDate(0)) Cue ID AMContractDueCollection Standard Displayed in Role Centers IDMS CONTRACTS DUE IN 30 DAYS Label Contracts due bin 30 days Table Contracts Contracts ©2012 ANNATA Advanced filter Field Criteria Collection status Active, Closure End date (DayRange(0,30)) Cue ID AMContractDue30D Standard Displayed in Role Centers IDMS CFO Device Sales Manager MICROSOFT DYNAMICS AX with IDMS 33
  • 34. DEVICE DELIVERIES NEXT 7 DAYS Label Cue ID Device deliveries next 7 days AMDeviceDeliveriesN7D Advanced filter Table Field Criteria Standard Sales orders Return status !Cancelled, !Created Sales orders Pool (currentDeviceSalesPool()) Sales orders Ship date (dayRange(0,7)) Displayed in Role Centers IDMS DEVICE ORDER CHANGE Label Device order change Table Devices Cue ID AMDeviceOrderChange Advanced filter Field Criteria Major status Order change Standard Displayed in Role Centers IDMS Device Sales Importer DEVICE ORDER REJECTION Label Device order rejection Table Devices ©2012 ANNATA Cue ID AMDeviceOrderRejection Advanced filter Field Criteria Major status Order rejection Standard Displayed in Role Centers IDMS Device Sales Importer MICROSOFT DYNAMICS AX with IDMS 34
  • 35. DEVICE PREORDERS Label Device preorders Table Purchase orders Device purchase lines Cue ID AMDevicePreorders Advanced filter Field Criteria Status Open order Transferred No Standard Displayed in Role Centers IDMS Device Sales Importer DEVICE SALES ORDER Label Device sales order Table Sales orders Sales orders Sales orders Sales orders Cue ID AMDeviceSalesOrder Advanced filter Field Criteria Standard Return status !Cancelled, !Created Pool (currentDeviceSalesPool()) Status Open order Order type Sales order Displayed in Role Centers IDMS CEO Device Sales Dealer DEVICE SALES ORDER NOT ON HAND Label Device sales order not on hand Advanced filter Table Field Criteria Devices Major status .. In shipping Devices Reference type Sales order Cue ID AMDeviceSalesOrderNotOnHan Standard Displayed in Role Centers IDMS CEO Device Sales Dealer DEVICE SALES QUOTATION Label ©2012 ANNATA Cue ID MICROSOFT DYNAMICS AX with IDMS 35
  • 36. Device sales quotation Table Sales quotation Sales quotation AMDeviceSalesQuotation Advanced filter Field Criteria Standard Sales Pool (currentDeviceSalesPool()) Quotation Status Created, Sent Displayed in Role Centers IDMS CEO Device Sales Dealer DEVICE SALES QUOTATION OVERDUE Label Cue ID Device sales quotation overdue AMDeviceSaleQuotationOD Advanced filter Table Field Criteria Standard Sales quotation Sales Pool (currentDeviceSalesPool()) Sales quotation Expiration date (lessthandate(0)) Sales quotation Quotation Status Created, Sent Displayed in Role Centers IDMS CEO DEVICE SALES QUOTATION OVERDUE LAST 7 DAYS Label Cue ID Device sales quotation overdue last 7 days AMDeviceSaleQuotationODL7D Advanced filter Table Field Criteria Standard Sales quotation Sales Pool (currentDeviceSalesPool()) Sales quotation Quotation Status Created, Sent Sales quotation Expiration date (dayRange(0,-7)) ©2012 ANNATA Displayed in Role Centers IDMS Device Sales Dealer MICROSOFT DYNAMICS AX with IDMS 36
  • 37. DEVICE SHIPMENTS IN 30 DAYS Label Device shipments in 30 days Advanced filter Table Field Criteria Device shipments Estimated arrival (DayRange(0,30)) date Cue ID AMDeviceShipment30D Standard Displayed in Role Centers IDMS Device Sales Importer Device Sales Manager DEVICE SHIPMENTS IN 60 DAYS Label Device shipments in 60 days Advanced filter Table Field Criteria Device shipments Estimated arrival (DayRange(0,60)) date Cue ID AMDeviceShipment60D Standard Displayed in Role Centers IDMS DEVICE – NEW – AWAITING SHIPPING Label Device - New – Awaiting shipping Advanced filter Table Field Criteria Purchase orders Status Open order Devices Major status Awaiting shipping Devices Device type New device ©2012 ANNATA Cue ID AMDeviceNewAwaitingShippin Standard Displayed in Role Centers IDMS Device Purchases New MICROSOFT DYNAMICS AX with IDMS 37
  • 38. DEVICE – NEW – CHANGE REQUEST Label Device - New – Change request Advanced filter Table Field Criteria Purchase orders Status Open order Devices Major status Order change Devices Device type New device Cue ID AMDeviceNewChangeRequest Standard Displayed in Role Centers IDMS Device Purchases New DEVICE – NEW – CONFIRMED PURCHASE ORDERS Label Device - New – Confirmed purchase orders Advanced filter Table Field Criteria Purchase orders Status Open order Devices Major status Confirmed Devices Device type New device Cue ID AMDeviceNewConfirmedPurchO Standard Displayed in Role Centers IDMS Device Purchases New DEVICE – NEW – DELAYED DELIVERY Label Device - New – Delayed deliveries Advanced filter Table Field Criteria Devices Device type New device Devices Estimated delivery (LessThanDate(0)) date ©2012 ANNATA Cue ID AMDeviceNewDelayedDelivery Standard Displayed in Role Centers IDMS Device Purchases New Device Sales Dealer MICROSOFT DYNAMICS AX with IDMS 38
  • 39. DEVICE – NEW – EXPECTED DELIVERY N7D Label Device - New – Expected delivery N7D Advanced filter Table Field Criteria Devices Device type New device Devices Estimated delivery (DayRange(0,7)) date Cue ID AMDeviceNewExpDeliveryN7D Standard Displayed in Role Centers IDMS Device Purchases New Device Sales Dealer DEVICE – NEW – EXPECTED DELIVERY N30D Label Device - New – Expected delivery N30D Advanced filter Table Field Criteria Devices Device type New device Devices Estimated delivery (DayRange(0,30)) date Cue ID AMDeviceNewExpDeliveryN30D Standard Displayed in Role Centers IDMS Device Purchases New DEVICE – NEW – EXPECTED DELIVERY N90D Label Device - New – Expected delivery N90D Advanced filter Table Field Criteria Devices Device type New device Devices Estimated delivery (DayRange(0,90)) date ©2012 ANNATA Cue ID AMDeviceNewExpDeliveryN90D Standard Displayed in Role Centers IDMS Device Purchases New MICROSOFT DYNAMICS AX with IDMS 39
  • 40. DEVICE – NEW – IN SHIPPING Label Device - New – In shipping Table Purchase orders Devices Devices Cue ID AMDeviceNewInShipping Advanced filter Field Criteria Status Open order Major status In shipping Device type New device Standard Displayed in Role Centers IDMS Device Purchases New DEVICE – NEW – MY PURCHASE ORDERS Label Cue ID Device - New – My purchase orders AMDeviceNewMyPurchOrders Advanced filter Displayed in Role Centers Table Field Criteria Standard IDMS Purchase orders Status Open order Device Purchases New Purchase orders Orderer ((WorkerPurchPlacer==currentWorkerRecId()) (Record-ID) &&(WorkerPurchPlacer!=0)) Devices Device type New device DEVICE – NEW – NEW ON HAND L7D Label Cue ID Device - New – New on hand L7D AMDeviceNewNewOnHandL7D Advanced filter Table Field Criteria Standard Devices Device type New device Devices Major status Ordered .. In consignment Devices Purchase invoice (DayRange(0,-7)) date ©2012 ANNATA Displayed in Role Centers IDMS Device Purchases New MICROSOFT DYNAMICS AX with IDMS 40
  • 41. DEVICES DELAYED DELIVERIES Label Devices delayed deliveries Table Devices Advanced filter Field Criteria Estimated delivery (LessThanDate(0)) date Cue ID AMDevicesDelayedDeliveries Standard Displayed in Role Centers IDMS DEVICES FROM PDI Label Devices from PDI Table Devices Cue ID AMDevicesFromPDI Advanced filter Field Criteria PDI ready date (DayRange(0,0)) Standard Displayed in Role Centers IDMS Device Sales Dealer DEVICES FROM PDI OVERDUE Label Devices from PDI overdue Table Devices ©2012 ANNATA Advanced filter Field Criteria PDI ready date (LessThanDate(0)) Cue ID AMDevicesFromPDIOverdue Standard Displayed in Role Centers IDMS Device Sales Dealer MICROSOFT DYNAMICS AX with IDMS 41
  • 42. DEVICES INCOMING NEXT 30 DAYS Label Devices incoming next 30 days Advanced filter Table Field Criteria Devices Major status Ordered .. In shipping Devices Estimated arrival (LessThanDate(30)) date Cue ID AMDeviceIncomingDevices30D Standard Displayed in Role Centers IDMS Device Sales Importer Device Sales Manager DEVICES INVOICED LAST 7 DAYS Label Cue ID Devices invoiced last 7 days AMDevicesInvoicedL7D Advanced filter Table Field Criteria Standard Sales orders Pool (currentDeviceSalesPool()) Sales orders Return status !Cancelled, !Created Sales orders Order type Sales order Sales orders Status Invoiced Customer invoice – Date (DayRange(-7,0)) sals order relation table DEVICES INVOICED LAST 30 DAYS Label Cue ID Devices invoiced last 30 days AMDevicesInvoicedL30D Advanced filter Table Field Criteria Standard Sales orders Pool (currentDeviceSalesPool()) Sales orders Return status !Cancelled, !Created Sales orders Order type Sales order Sales orders Status Invoiced Customer invoice – Date (DayRange(-30,0)) sals order relation table ©2012 ANNATA Displayed in Role Centers IDMS CEO CFO Device Sales Dealer Displayed in Role Centers IDMS CFO Device Sales Dealer MICROSOFT DYNAMICS AX with IDMS 42
  • 43. DEVICES INCOMING – ALL Label Devices incoming - All Table Devices Cue ID AMDeviceIncomingDevicesAll Advanced filter Field Criteria Major status Ordered .. In shipping Standard Displayed in Role Centers IDMS CEO CFO DEVICES ON HAND – ALL Label Devices on hand - All Table Devices Cue ID AMDeviceStockAll Advanced filter Field Criteria Standard Major status Ordered .. In consignment Displayed in Role Centers IDMS CEO CFO Device Sales Importer Device Sales Manager DEVICES ON HAND – NEW Label Devices on hand - New Table Devices Devices ©2012 ANNATA Cue ID AMDeviceStockNew Advanced filter Field Criteria Standard Major status Ordered .. In consignment Device type New device Displayed in Role Centers IDMS CEO CFO Device Sales Importer Device Sales Manager MICROSOFT DYNAMICS AX with IDMS 43
  • 44. DEVICES ON HAND - 30+ Label Devices on hand – 30+ Table Devices Devices Devices Cue ID AMDeviceStock30D Advanced filter Field Criteria Standard Device type New device Major status Ordered .. In consignment Purchase invoice (LessThanDate(-30)) date Displayed in Role Centers IDMS Device Sales Importer Device Sales Manager DEVICES ON HAND - 60+ Label Devices on hand – 60+ Table Devices Devices Devices Cue ID AMDeviceStock60D Advanced filter Field Criteria Standard Device type New device Major status Ordered .. In consignment Purchase invoice (LessThanDate(-60)) date Displayed in Role Centers IDMS Device Sales Importer Device Sales Manager DEVICES ON HAND - 120+ Label Devices on hand – 120+ Table Devices Devices Devices ©2012 ANNATA Cue ID AMDeviceStock120D Advanced filter Field Criteria Standard Device type New device Major status Ordered .. In consignment Purchase invoice (LessThanDate(-120)) date Displayed in Role Centers IDMS Device Sales Importer Device Sales Manager MICROSOFT DYNAMICS AX with IDMS 44
  • 45. DEVICE – USED – AWAITING SHIPPING Label Device – Used – Awaiting shipping Advanced filter Table Field Criteria Purchase orders Status Open order Devices Major status Awaiting shipping Devices Device type Used device Cue ID AMDeviceUsedAwaitingShipping Standard Displayed in Role Centers IDMS Device Purchases Used DEVICE – USED – CHANGE REQUEST Label Device – Used – Change request Advanced filter Table Field Criteria Purchase orders Status Open order Devices Major status Order change Devices Device type Used device Cue ID AMDeviceUsedChangeRequest Standard Displayed in Role Centers IDMS Device Purchases Used DEVICE – USED – CONFIRMED PURCHASE ORDERS Label Device – Used – Confirmed purchase orders Advanced filter Table Field Criteria Purchase orders Status Open order Devices Major status Confirmed Devices Device type Used device ©2012 ANNATA Cue ID AMDeviceUsedConfirmedPurch Standard Displayed in Role Centers IDMS Device Purchases Used MICROSOFT DYNAMICS AX with IDMS 45
  • 46. DEVICE – USED – DELAYED DELIVERY Label Device – Used – Delayed deliveries Advanced filter Table Field Criteria Devices Device type Used device Devices Estimated delivery (LessThanDate(0)) date Cue ID AMDeviceUsedDelayedDelivery Standard Displayed in Role Centers IDMS Device Purchases Used DEVICE – USED – EXPECTED DELIVERIES N7D Label Device – Used – Expected deliveries N7D Advanced filter Table Field Criteria Devices Device type Used device Devices Estimated delivery (DayRange(0,7)) date Cue ID AMDeviceUsedExpDeliveryN7D Standard Displayed in Role Centers IDMS Device Purchases Used DEVICE – USED – EXPECTED DELIVERIES N30D Label Device – Used – Expected deliveries N30D Advanced filter Table Field Criteria Devices Device type Used device Devices Estimated delivery (DayRange(0,30)) date ©2012 ANNATA Cue ID AMDeviceUsedExpDeliveryN30D Standard Displayed in Role Centers IDMS Device Purchases Used MICROSOFT DYNAMICS AX with IDMS 46
  • 47. DEVICE – USED – EXPECTED DELIVERIES N90D Label Device – Used – Expected deliveries N90D Advanced filter Table Field Criteria Devices Device type Used device Devices Estimated delivery (DayRange(0,90)) date Cue ID AMDeviceUsedExpDeliveryN90D Standard Displayed in Role Centers IDMS Device Purchases Used DEVICE – USED – IN SHIPPING Label Device – Used – In shipping Advanced filter Table Field Criteria Purchase orders Status Open order Devices Major status In shipping Devices Device type Used device Cue ID AMDeviceUsedInShipping Standard Displayed in Role Centers IDMS Device Purchases Used DEVICE – USED – MY PURCHASE ORDERS Label Device – Used – My purchase orders Advanced filter Table Field Criteria Purchase orders Status Open order Purchase orders Orderer (CurrentUserID()) Devices Device type Used device ©2012 ANNATA Cue ID AMDeviceUsedMyPurchOrders Standard Displayed in Role Centers IDMS Device Purchases Used MICROSOFT DYNAMICS AX with IDMS 47
  • 48. DEVICE – USED – NEW ON HAND L7D Label Cue ID Device – Used – New on hand L7D AMDeviceUsedNewOnHandL7D Advanced filter Displayed in Role Centers Table Field Criteria Standard IDMS Devices Major status Ordered .. In consignment Device Purchases Used Devices Device type Used device Devices Purchase invoice (DayRange(0,-7)) date DEVICE – USED – ON HAND Label Device – Used – On hand Table Devices Devices Devices Cue ID AMDeviceUsedOnHandAll Advanced filter Field Criteria Standard Major status Ordered .. In consignment Device type Used device Device type Used device Displayed in Role Centers IDMS CEO CFO Device Sales Manager DEVICES – USED - ON HAND - 30+ Label Cue ID Devices – Used - On hand – 30+ AMUsedDeviceStock30D Advanced filter Table Field Criteria Standard Devices Device type Used device Devices Major status Ordered .. In consignment Devices Purchase invoice (LessThanDate(-30)) date ©2012 ANNATA Displayed in Role Centers IDMS MICROSOFT DYNAMICS AX with IDMS 48
  • 49. DEVICES – USED - ON HAND - 60+ Label Cue ID Devices – Used - On hand – 60+ AMUsedDeviceStock60D Advanced filter Table Field Criteria Standard Devices Device type Used device Devices Major status Ordered .. In consignment Devices Purchase invoice (LessThanDate(-60)) date Displayed in Role Centers IDMS DEVICES – USED - ON HAND - 120+ Label Cue ID Devices – Used - On hand – 120+ AMUsedDeviceStock120D Advanced filter Table Field Criteria Standard Devices Device type Used device Devices Major status Ordered .. In consignment Devices Purchase invoice (LessThanDate(-120)) date Displayed in Role Centers IDMS MY DUE CASES Label My due cases Table Cases Cases Cases ©2012 ANNATA Cue ID AMCaseMyDueCases Advanced filter Field Criteria Status Created .. Awaiting End date (LessThanDate(0)) Person in charge ((Responsible == currentEmployeeId()) && (Responsible != "") || (WrkCtrId == currentEmplWorkCenters())) Standard Displayed in Role Centers IDMS Mechanic Workshop Foreman MICROSOFT DYNAMICS AX with IDMS 49
  • 50. MY INVOICED DEVICES Label My invoiced devices Table Devices Devices Devices Cue ID AMDeviceMyDevicesInv30D Advanced filter Field Criteria Standard Sales responsible ((WorkerSalesResponsible=== (Record-ID) currentWorkerRecID())&& (WorkerSalesResponsible!=0)) Major status In consignment .. Sales invoice date (DayRange(-30)) Displayed in Role Centers IDMS MY OPEN CASES Label My open cases Table Cases Cases ©2012 ANNATA Cue ID AMCaseMyOpenCases Advanced filter Field Criteria Standard Status Created .. Awaiting Person in charge ((WorkerResponsible == (Record-ID)) (Record-ID currentWorker()) && (WorkerResponsible != "") || (WrkCtrId == currentEmplWorkCenters())) Displayed in Role Centers IDMS After Sales Manager Mechanic Workshop Foreman MICROSOFT DYNAMICS AX with IDMS 50
  • 51. MY OPEN DEVICES Label My open devices Table Devices Devices Cue ID AMDeviceMyDevicesOpen Advanced filter Field Criteria Major status .. In transit Sales responsible (WorderSalesResonsible== (Record-ID) currentWorkerRecID())&& (WorkerSalesResponsible!=0)) Standard Displayed in Role Centers IDMS MY RENTAL ORDERS Label My rental orders Table Rentals Rentals Rental Device lines Cue ID AMRentMyRentalOrders Advanced filter Field Criteria Rental status .. Approved Responsible ((WorkerResponsible == (Record-ID) currentWorker()) && (WorkerResponsible!="")) Primary Standard Displayed in Role Centers IDMS Rental Officer Yes MY TRANSFER ORDERS Label My transfer orders Table Rental device transfers Rental device transfers ©2012 ANNATA Cue ID AMRentMyTransferOrders Advanced filter Field Criteria Status Created, Requested, In transit, Approved Responsible ((WorkerResponsible == currentWorker()) && (WorkerResponsible!="")) Standard Displayed in Role Centers IDMS MICROSOFT DYNAMICS AX with IDMS 51
  • 52. PARTS EMERGENCY ORDERS Label Parts emergency orders Table Sales orders Sales orders Sales orders Sales orders Sales orders Cue ID AMPartsEmergencyOrders Advanced filter Field Criteria Return status !Canceled, !Created Delivery terms (currentPartEmergency OrderDlvTerms()) Status Open order Requested receipt date (DayRange(0,1)) Pool (currentPartSalesPool()) ddatedatedate Standard Displayed in Role Centers IDMS Parts Manager Parts Sales Parts Purchases PARTS MY OPEN SALES ORDERS Label Parts my open sales orders Table Sales orders Sales orders Sales orders Sales orders Sales orders Cue ID AMPartsMyOpenSalesOrders Advanced filter Field Criteria Return status !Canceled, !Created Pool (currentPartSalesPool()) Status Open order Order type Sales Order Sales responsible (WorkerSalesResponsible (Record-ID) == currentWorker()) Standard Displayed in Role Centers IDMS Parts Sales PARTS MY PURCHASE ORDERS Label Parts my purchase orders Table Purchase orders Advanced filter Field Orderer (Record-ID) Purchase orders Purchase orders Pool Status ©2012 ANNATA Cue ID AMPartsMyPurchaseOrders Criteria Standard (WorkerPurchPlacer== currentWorker()) (currentPartSalesPool()) Open order Displayed in Role Centers IDMS Parts Purchases MICROSOFT DYNAMICS AX with IDMS 52
  • 53. PARTS OPEN SALES ORDERS Label Parts open sales orders Table Sales orders Sales orders Sales orders Sales orders Cue ID AMPartsOpenSalesOrders Advanced filter Field Criteria Return status !Canceled, !Created Pool (currentPartSalesPool()) Order type Sales order Status Open order Standard Displayed in Role Centers IDMS CEO Parts Manager PARTS PLANNED PURCHASE ORDERS Label Parts planned purchase orders Advanced filter Table Field Planned order Reference Planned order Reference (Record-ID) Planned order Net requirements ©2012 ANNATA Item group Suborder Cue ID AMPartsPlannedPurchOrders Criteria Planned purchase orders (currentStaticMaster PlanVersion()) (currentPartItemGroup()) No Standard Displayed in Role Centers IDMS Parts Manager Parts Purchases MICROSOFT DYNAMICS AX with IDMS 53
  • 54. PARTS PLANNED PURCHASE ORDERS NEXT 30 DAYS Label Parts planned purchase orders next 30 days Advanced filter Table Field Planned order Reference Planned order Reference (Record-ID) Planned order Planned order Net requirements Plan versions Item group Order date Suborder Plan versions Criteria Planned purchase orders (currentStaticMaster PlanVersion()) (currentPartItemGroup()) (dayRange(0,30)) No (getActiveMasterPlan VersionByPlanId(“Main”)) Cue ID AMPartsPlannedPurchOrdersN30D Displayed in Role Centers Standard IDMS Parts Manager Parts Purchases PARTS PURCHASE ORDERS OVERDUE Label Parts purchase orders overdue Advanced filter Table Field Criteria Purchase orders Pool (currentPartSalesPool()) Purchase orders Status Open order Purchase orders Delivery date (LessThanDate(0)) Cue ID AMPartsPurchOrdersOrverdue Standard Displayed in Role Centers IDMS Parts Purchases PARTS SALES QUOTATION NEXT 7 DAYS Label Parts sales quotation next 7 days Advanced filter Table Field Criteria Sales quotation Quotation Status Created, Sent Sales quotation Sales Pool (currentPartSalesPool()) Sales quotation Expiration Date (dayRange(0,7)) ©2012 ANNATA Cue ID AMPartsSalesQuotationsN7D Standard Displayed in Role Centers IDMS MICROSOFT DYNAMICS AX with IDMS 54
  • 55. PARTS SHIPPED BUT NOT INVOICED Label Parts shipped but not invoiced Advanced filter Table Field Criteria Sales orders Pool (currentPartSalesPool()) Sales orders Order type Sales order Sales orders Return status !Canceled, !Created Sales orders Status Delivered Cue ID AMPartsShippedButNotInvoiced Standard Displayed in Role Centers IDMS CEO CFO Parts Manager Parts Sales RENTAL DELIVERIES NEXT 7 DAYS Label Rental deliveries next 7 days Advanced filter Table Field Criteria Rentals Start date (DayRange(0,7)) Rentals Rental Status ..Approved Cue ID AMRentDeviceDeliveriesN7D Standard Displayed in Role Centers IDMS RENTAL DELIVERIES TODAY Label Rental deliveries today Table Rentals Rentals Rental device lines ©2012 ANNATA Advanced filter Field Criteria Start date (DayRange(0,0)) Rental status .. Approved Primary Yes Cue ID AMRentDeviceDeliveries Standard Displayed in Role Centers IDMS Rental Manager Rental Officer MICROSOFT DYNAMICS AX with IDMS 55
  • 56. RENTAL DELIVERIES OVERDUE Label Rental deliveries overdue Table Rentals Rentals Rental device lines Advanced filter Field Criteria Start date (LessThanDate(0)) Primary Yes Rental status .. Approved Cue ID AMRentDeviceDeliveriesOver Standard Displayed in Role Centers IDMS Rental Manager Rental Officer RENTAL DEVICES IN TRANSIT Label Rental devices in transit Table Rental device transfers Advanced filter Field Criteria Status In Transit Cue ID AMRentDeviceInTransit Standard Displayed in Role Centers IDMS RENTAL QUOTATIONS Label Rental quotations Table Rentals Rentals Rentals Rental device lines ©2012 ANNATA Cue ID AMRentQuotations Advanced filter Field Criteria Parent order “ Order type Rental quotation Rental status Created .. Quotation Primary yes Standard Displayed in Role Centers IDMS Rental Manager MICROSOFT DYNAMICS AX with IDMS 56
  • 57. RENTAL RETURNS DUE IN 30 DAYS Label Rental returns due in 30 days Advanced filter Table Field Criteria Rentals Rental status Created .. Active Rentals End date (DayRange(0,30)) Rental device lines Primary Yes Cue ID AMRentDueReturns30D Standard Displayed in Role Centers IDMS RENTAL RETURNS NEXT 7 DAYS Label Rental returns next 7 days Table Rentals Rental device lines ©2012 ANNATA Advanced filter Field Criteria End date (DayRange(0,7)) Primary Yes Cue ID AMRentDeviceReturnsN7D Standard Displayed in Role Centers IDMS MICROSOFT DYNAMICS AX with IDMS 57
  • 58. RENTAL RETURNS OVERDUE Label Rental returns overdue Table Rentals Rentals Advanced filter Field Criteria Rental status Active End date (LessThanDate(0)) Cue ID AMRentDeviceReturnsOverdue Standard Displayed in Role Centers IDMS Rental Manager Rental Officer RENTAL RETURNS TODAY Label Rental returns today Table Rentals Rentals Rental device lines Cue ID AMRentDeviceReturnsToday Advanced filter Field Criteria Parent order “” End date (DayRange(0,0)) Primary Yes Standard Displayed in Role Centers IDMS Rental Manager Rental Officer RENTAL TRANSFER ARRIVAL NEXT 7 DAYS Label Rental transfer arrival next 7 days Advanced filter Table Field Criteria Rental device Status .. In transit transfers Rental device Scheduled arrival (DayRange(0,7)) transfers ©2012 ANNATA Cue ID AMRentDeviceArrivalN7D Standard Displayed in Role Centers IDMS Rental Manager Rental Officer MICROSOFT DYNAMICS AX with IDMS 58
  • 59. RENTAL TRANSFER ARRIVAL TODAY Label Rental transfer arrival today Advanced filter Table Field Criteria Rental device Status .. In transit transfers Rental device Scheduled arrival (DayRange(0,0)) transfers Cue ID AMRentDeviceArrivalToday Standard Displayed in Role Centers IDMS Rental Manager Rental Officer RENTAL TRANSFER DEPARTURE NEXT 7 DAYS Label Rental transfer departure next 7 days Advanced filter Table Field Criteria Rental device Status .. Approved transfers Rental device Scheduled (DayRange(0,7)) transfers departure Cue ID AMRentDeviceDepartN7D Standard Displayed in Role Centers IDMS Rental Manager Rental Officer RENTAL TRANSFER DEPARTURE TODAY Label Rental transfer departure today Advanced filter Table Field Criteria Rental device Status .. Approved transfers Rental device Scheduled (DayRange(0,0)) transfers departure ©2012 ANNATA Cue ID AMRentDeviceDepartToday Standard Displayed in Role Centers IDMS Rental Manager Rental Officer MICROSOFT DYNAMICS AX with IDMS 59
  • 60. TRANSFERS AWAITING APPROVAL Label Transfers awaiting approval Advanced filter Table Field Criteria Transfer order Status Ordered .. Waiting for approval Cue ID AMDeviceTransferAwaiting Standard Displayed in Role Centers IDMS Device Sales Importer Device Sales Manager TRANSFER ORDERS IN TRANSIT Label Transfer orders in transit Table Transfer order ©2012 ANNATA Advanced filter Field Criteria Status In transit Cue ID AMDeviceTransferInTransit Standard Displayed in Role Centers IDMS MICROSOFT DYNAMICS AX with IDMS 60
  • 61. Detailed list of reports CASE CPU ANALYSIS Cube Usage Description IDMS - CaseManagement Case management/Reports/Case analysis BI report displaying customer paid units (CPU´s) for cases Cube Usage Description IDMS - CaseManagement Role Center CASE CPU ANALYSIS – RC BI summary report displaying customer paid units (CPU´s) for cases CASE MARGIN ANALYSIS Cube Usage Description IDMS - CaseManagement Case management/Reports/Case analysis BI report displaying margin analysis on cases CASE MARGIN ANALYSIS - RC Cube Usage IDMS - CaseManagement Role Center Description BI summary report displaying margin analysis on cases CASE REVENUE TREND – RC Cube ©2012 ANNATA Usage Description MICROSOFT DYNAMICS AX with IDMS 61
  • 62. IDMS - CaseManagement Role Center BI summary report displaying revenue trend of cases DEVICE AGE ANALYSIS Cube Usage Description IDMS - Inventory Device management/Reports/Inventory analysis BI report displaying an age analysis of the on hand values of the device Brand-Class-Model hierarchy for the current period. Cube Usage Description IDMS - Inventory Role Center DEVICE AGE ANALYSIS – RC BI summary report displaying an age analysis of devices on hand for the current period DEVICE INVENTORY ACTIVITY Cube Usage IDMS - Inventory Device management/Reports/Inventory analysis Description BI report displaying inventory activity (the flow of movements by transaction types) for the device Brand-Class-Model hierarchy (sales, purchases, etc.). The user can choose to examine activity between any 2 dates. DEVICE INVENTORY ACTIVITY – RC Cube Usage IDMS - Inventory Role Center ©2012 ANNATA Description BI summary report displaying inventory activity (the flow of movements by transaction types) for devices (sales, purchases, etc.). The user can choose to examine activity between any 2 dates. MICROSOFT DYNAMICS AX with IDMS 62
  • 63. DEVICE INVENTORY MANAGEMENT Cube Usage Description IDMS - Inventory Device management/Reports/Inventory analysis BI report displaying key inventory management measurements for devices for the last 12 month period. DEVICE INVENTORY MANAGEMENT – RC Cube Usage IDMS - Inventory Role Center Description BI summary report displaying key inventory management measurements for devices DEVICE ON HAND VALUE TREND Cube Usage IDMS - Inventory Device management/Reports/Inventory analysis Description BI report displaying the trend of on hand value of devices by months DEVICE ON HAND VALUE TREND – RC Cube Usage IDMS - Inventory Role Center ©2012 ANNATA Description BI summary report displaying the trend of on hand value of devices by months MICROSOFT DYNAMICS AX with IDMS 63
  • 64. DEVICE SALES MARGIN Cube Usage Description IDMS - DeviceSales Device management/Reports/Sales analysis BI report displaying sales margin by class and brand DEVICE SALES MARGIN – RC Cube Usage IDMS - DeviceSales Description Role Center BI summary report displaying sales margin by class and brand DEVICE SALES ORDERS Cube Usage Description IDMS - DeviceSales Device management/Reports/Sales analysis BI report displaying sales orders for devices DEVICE SALES ORDERS – RC Cube Usage IDMS - DeviceSales Description Role Center BI summary report displaying sales orders for devices DEVICE SALES QUANTITY BY BRAND Cube Usage Description IDMS - DeviceSales Device management/Reports/Sales analysis BI report displaying sales quantity by brand ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 64
  • 65. DEVICE SALES QUANTITY BY BRAND – RC Cube Usage IDMS - DeviceSales Description Role Center BI summary report displaying sales quantity by brand DEVICE SALES W/ADDITIONS YTD Cube Usage Description IDMS - DeviceSales Device management/Reports/Sales analysis BI report displaying device sales grouped by sales groups (accessories, maintenance, warranty, device sales) DEVICE SALES W/ADDITIONS YTD – RC Cube Usage IDMS - DeviceSales Description Role Center BI summary report displaying device sales grouped by sales groups (accessories, maintenance, warranty, device sales) DEVICE SALES YTD Cube Usage Description IDMS - DeviceSales Device management/Reports/Sales analysis BI report displaying device sales YTD Cube Usage Description IDMS - DeviceSales Role Center DEVICE SALES YTD – RC ©2012 ANNATA BI summary report displaying device sales YTD MICROSOFT DYNAMICS AX with IDMS 65
  • 66. ITEM INVENTORY ACTIVITY Cube Usage Description AA – Inventory Inventory management/Reports/IDMS inventory analysis BI report displaying inventory activity (the flow of movements by transaction types) for the Item group hierarchies (sales, purchases, etc.). The user can choose to examine activity between any 2 dates. A drill through report is available which displays the inventory activity of items within a particular Item minor group. The user must first view the report for particular Site and Warehouse parameters and then drill down to the Item minor group before clicking on the name of the Item minor group to access the drill through report. ITEM INVENTORY ACTIVITY – RC Cube Usage AA – Inventory Description Role Center BI summary report displaying inventory activity (the flow of movements by transaction types) for Item groups (sales, purchases, etc.). The user can choose to examine activity between any 2 dates. ITEM INVENTORY MANAGEMENT Cube Usage AA – Inventory Inventory management/Reports/IDMS inventory analysis ©2012 ANNATA Description BI report displaying key inventory management measurements for the Item group hierarchies for the last 12 month period. A drill through report is available which displays the inventory management measurements of items within a particular Item minor group. The user must first view the report for particular Site and Warehouse parameters and then drill down to the Item minor group before clicking on the name of the Item minor group to access the drill through report. MICROSOFT DYNAMICS AX with IDMS 66
  • 67. ITEM INVENTORY MANAGEMENT - RC Cube Usage AA – Inventory Description Role Center BI summary report displaying key inventory management measurements for Item groups for the last 12 month period. ITEM ON HAND TREND AGAINST SALES Cube Usage Description AA – Inventory Inventory management/Reports/IDMS inventory analysis BI report displaying the trend of on hand value trend against sales of the Item group hierarchies by months for the last 12 months. A drill through report is available which displays the trend of on hand value against sales of items within a particular Item minor group. The user must first view the report for particular Site and Warehouse parameters and then drill down to the Item minor group before clicking on the name of the Item minor group to access the drill through report. ITEM ON HAND TREND AGAINST SALES – RC Cube Usage AA – Inventory Role Center ©2012 ANNATA Description BI summary report displaying the trend of on hand value against sales of items The trend is shown for the last 12 months. MICROSOFT DYNAMICS AX with IDMS 67
  • 68. ITEM ON HAND VALUE TREND Cube Usage Description AA – Inventory Inventory management/Reports/IDMS inventory analysis BI report displaying the trend of on hand value of the Item group hierarchies by months for the last 12 months. A drill through report is available which displays the trend of on hand value trend of items by months within a particular Item minor group. The user must first view the report for particular Site and Warehouse parameters and then drill down to the Item minor group before clicking on the name of the Item minor group to access the drill through report. ITEM ON HAND VALUE TREND – RC Cube Usage AA – Inventory Role Center Description BI summary report displaying the trend of on hand value of items by months. The trend is shown for the last 12 months. RESERVATION – RC Cube Usage IDMS - Rental Role Center Description BI summary report displaying reservations as per last update of Rental cube WORK CENTER EFFICIENCY Cube Usage Description IDMS - CaseManagement Case management/Reports/Case analysis BI report displaying efficiency by work center ©2012 ANNATA MICROSOFT DYNAMICS AX with IDMS 68
  • 69. WORK CENTER EFFICIENCY – RC Cube Usage IDMS - CaseManagement Role Center Description BI summary report displaying efficiency by work center WORK CENTER PRODUCTIVITY Cube Usage IDMS - CaseManagement Case management/Reports/Case analysis Description BI report displaying productivity by work center. A drill through report is available which displays the productivity of individual cases. The user must first run the report for a particular Case group parameter and then drill down to a particular work center and month before clicking on the Standard Hours value to display the drill through report. WORK CENTER PRODUCTIVITY – RC Cube Usage IDMS - CaseManagement Role Center ©2012 ANNATA Description BI summary report displaying productivity by work center MICROSOFT DYNAMICS AX with IDMS 69