1.
Aftersales Service Regulations
5.
guarantee time frame;
We will offer exchange service within six months from the products Date Code,
beyond three months
components in the guaranty time;
service,
customers want to replace by themselves;
Lumen depreciation of chips need to be returned to our company checked and
after both manufacturing or component fault is confirmed;
1.
2.
3. Shipping freight caused by the warranty process will be paid by the shipper;
4.
7. The production date is subject to the Date Code on the products.
6.
The following situations are not covered by warranty:
1. The products have been beyond warranty time
2. Damage caused by serviceman's disassembly, maintenance, refit without
3. Breakdown caused by substandard installation or operation without according to
the specification requirements.
4. Breakdown caused by move, drop, water ingress, or scoring.
5. Damage caused by the irresistible force factor, such as fire, earthquake, thunder
and lightning, etc..
6. It's the normal phenomenon that 0.1%-0.3% LED chips burnt out on the lamp, this
situation is out of the range of repair or exchange.
Service Line:
Telephone:
E-mail
website:
tested,only then NGT will offer after-sales service plan,We will repair and replace
NGT's authorization
NGT will charge for the parts and shipping freight for maintenance service beyond guarantee
NGT will only bear the responsibility between our directly contact clients;
NGT provide technology support and components,only charging cost if
NGT will offer free repair service,technology service &
Since the date from Seventh month to thirty-sixth month,NGT will free offer repair
www.ngtled.com
sales@nuguled.net
0086-15815598589
0086-0755-29441756
The final interpretation to this directory will be owned by Nuoguan Technology Co.,Ltd.
Shenzhen Nuoguan Technology Co.,Ltd guarantee that all LED lights being sold are QC
passed and reach export standards for shipment.Under normal use,the lamp is verified to
be the quality assured by NGT or any third-part testing authority,NGT or any third-part testing
authority,NGT will offer three years warranty service. Specific warranty as follow: