SlideShare a Scribd company logo
1 of 12
Digital Idea Share on
BTS – Digital Guarding System
Automation and Hardware Development for
Security Surveillance
Introduction
• As per digital guarding system mechanism ESSL technical department
analyzed and lists some technical services for BTS security.
• Listed Services are:
01. Security Surveillance System development and Installation for BTS
02. Software Development for Central Monitoring Cell
03. App Development for Individual User monitoring cell
04. Security Surveillance Monitoring and Data Processing
05. Support and Maintenance
Human Resources
This project requires HR which will be the greatest factor in digital security
surveillance and monitoring system (Digital Guarding System). HR has great impact in
this project, the summary of project organogram has been noted below:
Block Diagram of the system
Objectives
Surveillance system and objectives-
• Theft activities prevention
• Cost Reduction
• Digital Platform for monitoring
• Real time data processing with reports or
legislative issues.
• Deep Learning based Facial Recognition system
for Access Control and authorization
• Software and mobile application.
Hardware components of the system
SL Components Purpose
1 Control Panel
According to 2.3 from SoW, BTS DGS activation and deactivation requires a
supporting panel which will always connect with software and app for User
level access control on Alarming control
2
Hikvision Night Vision Color View Camera, 2-4MP
with 128 SD Card
Real time footage based security surveillance
3
Hikvision NVR (advance level)
4 channel with HDD 1TB
Real time footage store, connecting to Sub Control Panel with real time
face detection
4
Both Way Audio Communication Device
Speaker + Microphone
BTS both way communication
5 TPLink Router with SIM Slot Extended Router with SIM for Internet access. No Need for Modem
6
Mount Guard Casing for BTS Camera solution per
BTS
CCTV Guard
11 Caution Sticker Warning label
12
Central Monitoring Server
16*8TB
Central Monitoring Server
13
Storage Server
16 Core Processor 16 GB RAM with 8TB HDD
Storage Server
14 Workstation Workstation for Control Room
15 Accessories
Hardware Installation, Workstation setup with installation, Server
Installation and setup
Terms and conditions
• DEFINITIONS
“THE COMPANY” is Elite Security Services Ltd, House #3, Road# 6/A, block-J, Baridhara,
Dhaka-1212, Bangladesh being the organization with limited responsibility for Software
Development, Hardware Supply, installation, maintenance and/or monitoring of the
installation which is the subject of this Contract, sometimes referred to as “our” or “we”
in these Terms and Conditions.
• GENERAL
Acceptance of any maintenance or service contract offered by the company to
the customer for the maintenance or the routine servicing of a security system
is subject to these Terms and Conditions, along with any other requirements
defined within the Specification. The customer accepts these terms and
conditions upon placing a purchase order to the company. For the purposes of
interpretation, where the requirements of the Specification conflict with any
clauses of these Terms and Conditions, then the conditions of these terms and
conditions; including any system requirements shall take precedence. All other
terms and conditions not contained in or implied by the Contract are excluded.
Nothing in these Terms and Conditions, stated or implied, shall detract from the
Customer’s statutory rights.
Maintenance and Service of BTS Digital
Guarding System
• COMPANY’S OBLIGATIONS
We agree to inspect and report on the condition of any system covered under our
scope of work and hand it over in good working order conforming to any applicable
standards declared in our pre agreed scope of work. We will always seek your
agreement should change or alterations, including replacing any parts to the system
be required during our service or maintenance visit within 14 working days of
inspection.
• CUSTOMER’S OBLIGATIONS
You agree to give us and our workers full access to your Premises to survey, measure,
install, test and service the Equipment. You also agree to provide an adequate
electricity supply for the Equipment to operate correctly. If our work is interrupted or
delayed because of a problem with access, or the electricity supply is inadequate, we
may make an extra charge. We are not liable if completion of a maintenance or service
visit is delayed due to the unavailability of signaling transmission facilities or other
circumstances beyond our control. By signing the Contract with us, you guarantee that
you have full authority to allow the maintenance or service visit to take place and no
other consent is needed.
Maintenance and Service of BTS Digital
Guarding System
Maintenance and Service of BTS Digital
Guarding System
• MAINTENANCE AND SERVICE
– In return for payment of the maintenance charge, the Company will
maintain the Installation in accordance with the installation standard
and respond to your emergency calls for assistance.
– If we have to attend the Premises, or repair the Equipment between
routine maintenance visits, it is the customer’s responsibility to notify
TMI of any failures which occur. We will make a charge at our usual
rates unless the work is covered by RFT Terms.
– The annual maintenance charge does not include charges for any
replacement parts, including but not limited to; batteries, lamps,
cameras, bearings, detectors etc. which will be charged in addition to
the annual charge and will require written authorization to replace by
the customer. The maintenance charge is limited to and includes a one
off inspection and report identifying any issues at the time of
inspection. Any work required after the annual inspection is not
covered under our maintenance contract and would form a separate
contract of works.
• LIABILITY
The Company does not know, and shall not be deemed to know, the true
value of the Customer’s property or premises and is not the insurer thereof.
The installation, service or maintenance agreements do not constitute a
means of insurance to the customer. The customer must make adequate third
party arrangements with a suitable insurance provider to maintain such cover.
Such cover must apply to both the customer’s property and contents. The
company accepts no liability to third parties including but not limited to
insurers and underwriters where the customer has failed to notify the
company in writing of any conditions which may apply to their third party
agreements or policies.
Maintenance and Service of BTS Digital
Guarding System
• CONCLUSION.
We are committed to give good service to our valued clients. We
always try our best to earn customers satisfaction. We believe in
personalized service. Our response level is very high. Security
being a sensitive subject. We are ready and willing to respond to
our clients at any time of the day and night. Our experience and
management capabilities have made us confident to undertake
any private security assignments within the country.
Maintenance and Service of BTS Digital
Guarding System
Thank You.

More Related Content

Similar to Presentation of BTS.pptx

IT Equipment and Services Agreements: Contractual Pitfalls and How to Avoid Them
IT Equipment and Services Agreements: Contractual Pitfalls and How to Avoid ThemIT Equipment and Services Agreements: Contractual Pitfalls and How to Avoid Them
IT Equipment and Services Agreements: Contractual Pitfalls and How to Avoid ThemMeyers Nave
 
What Are Managed IT Services?
What Are Managed IT Services?What Are Managed IT Services?
What Are Managed IT Services?Nicole Khoo
 
6 software contracts
6 software contracts6 software contracts
6 software contractsSaqib Raza
 
Presentation rate&bill
Presentation rate&bill Presentation rate&bill
Presentation rate&bill hosnihamdi2009
 
Explore the Implicit Requirements of the NERC CIP RSAWs
Explore the Implicit Requirements of the NERC CIP RSAWsExplore the Implicit Requirements of the NERC CIP RSAWs
Explore the Implicit Requirements of the NERC CIP RSAWsEnergySec
 
Escrow Presentation2010
Escrow Presentation2010Escrow Presentation2010
Escrow Presentation2010simongreaves
 
Asapcom Brochure
Asapcom BrochureAsapcom Brochure
Asapcom Brochurerandfield
 
Accredcamp
AccredcampAccredcamp
AccredcampG-Cloud
 
G-Cloud #AccreditCamp
G-Cloud #AccreditCamp G-Cloud #AccreditCamp
G-Cloud #AccreditCamp G-Cloud
 
Technical functional requirements every contractor must adhere to before appl...
Technical functional requirements every contractor must adhere to before appl...Technical functional requirements every contractor must adhere to before appl...
Technical functional requirements every contractor must adhere to before appl...Shane Emerson
 
Rate&Bill: 20 reasons to choose it
Rate&Bill: 20 reasons to choose itRate&Bill: 20 reasons to choose it
Rate&Bill: 20 reasons to choose ithosnihamdi2009
 
CSA Introduction 2013 David Ross
CSA Introduction 2013 David RossCSA Introduction 2013 David Ross
CSA Introduction 2013 David RossGraeme Wood
 
Week 3 lecture material cc
Week 3 lecture material ccWeek 3 lecture material cc
Week 3 lecture material ccAnkit Gupta
 
Fleet Optimization Buyer's Guide
Fleet Optimization Buyer's GuideFleet Optimization Buyer's Guide
Fleet Optimization Buyer's GuideCurtis Serna
 

Similar to Presentation of BTS.pptx (20)

IT Equipment and Services Agreements: Contractual Pitfalls and How to Avoid Them
IT Equipment and Services Agreements: Contractual Pitfalls and How to Avoid ThemIT Equipment and Services Agreements: Contractual Pitfalls and How to Avoid Them
IT Equipment and Services Agreements: Contractual Pitfalls and How to Avoid Them
 
AME Support & Service
AME Support & Service AME Support & Service
AME Support & Service
 
Cloud sla
Cloud slaCloud sla
Cloud sla
 
What Are Managed IT Services?
What Are Managed IT Services?What Are Managed IT Services?
What Are Managed IT Services?
 
Credicon Introduction
Credicon  IntroductionCredicon  Introduction
Credicon Introduction
 
6 software contracts
6 software contracts6 software contracts
6 software contracts
 
Presentation rate&bill
Presentation rate&bill Presentation rate&bill
Presentation rate&bill
 
Explore the Implicit Requirements of the NERC CIP RSAWs
Explore the Implicit Requirements of the NERC CIP RSAWsExplore the Implicit Requirements of the NERC CIP RSAWs
Explore the Implicit Requirements of the NERC CIP RSAWs
 
Escrow Presentation2010
Escrow Presentation2010Escrow Presentation2010
Escrow Presentation2010
 
Asapcom Brochure
Asapcom BrochureAsapcom Brochure
Asapcom Brochure
 
Accredcamp
AccredcampAccredcamp
Accredcamp
 
G-Cloud #AccreditCamp
G-Cloud #AccreditCamp G-Cloud #AccreditCamp
G-Cloud #AccreditCamp
 
Technical functional requirements every contractor must adhere to before appl...
Technical functional requirements every contractor must adhere to before appl...Technical functional requirements every contractor must adhere to before appl...
Technical functional requirements every contractor must adhere to before appl...
 
Rate&Bill: 20 reasons to choose it
Rate&Bill: 20 reasons to choose itRate&Bill: 20 reasons to choose it
Rate&Bill: 20 reasons to choose it
 
CSA Introduction 2013 David Ross
CSA Introduction 2013 David RossCSA Introduction 2013 David Ross
CSA Introduction 2013 David Ross
 
Introduction to CSA Australia 2013 by David Ross
Introduction to CSA Australia 2013 by David RossIntroduction to CSA Australia 2013 by David Ross
Introduction to CSA Australia 2013 by David Ross
 
Compliance in Public Cloud & CSA Framework
Compliance in Public Cloud & CSA FrameworkCompliance in Public Cloud & CSA Framework
Compliance in Public Cloud & CSA Framework
 
1 p40y9135
1 p40y91351 p40y9135
1 p40y9135
 
Week 3 lecture material cc
Week 3 lecture material ccWeek 3 lecture material cc
Week 3 lecture material cc
 
Fleet Optimization Buyer's Guide
Fleet Optimization Buyer's GuideFleet Optimization Buyer's Guide
Fleet Optimization Buyer's Guide
 

Recently uploaded

Processing & Properties of Floor and Wall Tiles.pptx
Processing & Properties of Floor and Wall Tiles.pptxProcessing & Properties of Floor and Wall Tiles.pptx
Processing & Properties of Floor and Wall Tiles.pptxpranjaldaimarysona
 
Porous Ceramics seminar and technical writing
Porous Ceramics seminar and technical writingPorous Ceramics seminar and technical writing
Porous Ceramics seminar and technical writingrakeshbaidya232001
 
Call Girls in Nagpur Suman Call 7001035870 Meet With Nagpur Escorts
Call Girls in Nagpur Suman Call 7001035870 Meet With Nagpur EscortsCall Girls in Nagpur Suman Call 7001035870 Meet With Nagpur Escorts
Call Girls in Nagpur Suman Call 7001035870 Meet With Nagpur EscortsCall Girls in Nagpur High Profile
 
(SHREYA) Chakan Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Esc...
(SHREYA) Chakan Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Esc...(SHREYA) Chakan Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Esc...
(SHREYA) Chakan Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Esc...ranjana rawat
 
Introduction to IEEE STANDARDS and its different types.pptx
Introduction to IEEE STANDARDS and its different types.pptxIntroduction to IEEE STANDARDS and its different types.pptx
Introduction to IEEE STANDARDS and its different types.pptxupamatechverse
 
High Profile Call Girls Nagpur Isha Call 7001035870 Meet With Nagpur Escorts
High Profile Call Girls Nagpur Isha Call 7001035870 Meet With Nagpur EscortsHigh Profile Call Girls Nagpur Isha Call 7001035870 Meet With Nagpur Escorts
High Profile Call Girls Nagpur Isha Call 7001035870 Meet With Nagpur Escortsranjana rawat
 
(ANVI) Koregaon Park Call Girls Just Call 7001035870 [ Cash on Delivery ] Pun...
(ANVI) Koregaon Park Call Girls Just Call 7001035870 [ Cash on Delivery ] Pun...(ANVI) Koregaon Park Call Girls Just Call 7001035870 [ Cash on Delivery ] Pun...
(ANVI) Koregaon Park Call Girls Just Call 7001035870 [ Cash on Delivery ] Pun...ranjana rawat
 
Decoding Kotlin - Your guide to solving the mysterious in Kotlin.pptx
Decoding Kotlin - Your guide to solving the mysterious in Kotlin.pptxDecoding Kotlin - Your guide to solving the mysterious in Kotlin.pptx
Decoding Kotlin - Your guide to solving the mysterious in Kotlin.pptxJoão Esperancinha
 
What are the advantages and disadvantages of membrane structures.pptx
What are the advantages and disadvantages of membrane structures.pptxWhat are the advantages and disadvantages of membrane structures.pptx
What are the advantages and disadvantages of membrane structures.pptxwendy cai
 
Software Development Life Cycle By Team Orange (Dept. of Pharmacy)
Software Development Life Cycle By  Team Orange (Dept. of Pharmacy)Software Development Life Cycle By  Team Orange (Dept. of Pharmacy)
Software Development Life Cycle By Team Orange (Dept. of Pharmacy)Suman Mia
 
the ladakh protest in leh ladakh 2024 sonam wangchuk.pptx
the ladakh protest in leh ladakh 2024 sonam wangchuk.pptxthe ladakh protest in leh ladakh 2024 sonam wangchuk.pptx
the ladakh protest in leh ladakh 2024 sonam wangchuk.pptxhumanexperienceaaa
 
chaitra-1.pptx fake news detection using machine learning
chaitra-1.pptx  fake news detection using machine learningchaitra-1.pptx  fake news detection using machine learning
chaitra-1.pptx fake news detection using machine learningmisbanausheenparvam
 
Structural Analysis and Design of Foundations: A Comprehensive Handbook for S...
Structural Analysis and Design of Foundations: A Comprehensive Handbook for S...Structural Analysis and Design of Foundations: A Comprehensive Handbook for S...
Structural Analysis and Design of Foundations: A Comprehensive Handbook for S...Dr.Costas Sachpazis
 
College Call Girls Nashik Nehal 7001305949 Independent Escort Service Nashik
College Call Girls Nashik Nehal 7001305949 Independent Escort Service NashikCollege Call Girls Nashik Nehal 7001305949 Independent Escort Service Nashik
College Call Girls Nashik Nehal 7001305949 Independent Escort Service NashikCall Girls in Nagpur High Profile
 
Architect Hassan Khalil Portfolio for 2024
Architect Hassan Khalil Portfolio for 2024Architect Hassan Khalil Portfolio for 2024
Architect Hassan Khalil Portfolio for 2024hassan khalil
 
Call Girls Delhi {Jodhpur} 9711199012 high profile service
Call Girls Delhi {Jodhpur} 9711199012 high profile serviceCall Girls Delhi {Jodhpur} 9711199012 high profile service
Call Girls Delhi {Jodhpur} 9711199012 high profile servicerehmti665
 
High Profile Call Girls Nagpur Meera Call 7001035870 Meet With Nagpur Escorts
High Profile Call Girls Nagpur Meera Call 7001035870 Meet With Nagpur EscortsHigh Profile Call Girls Nagpur Meera Call 7001035870 Meet With Nagpur Escorts
High Profile Call Girls Nagpur Meera Call 7001035870 Meet With Nagpur EscortsCall Girls in Nagpur High Profile
 
main PPT.pptx of girls hostel security using rfid
main PPT.pptx of girls hostel security using rfidmain PPT.pptx of girls hostel security using rfid
main PPT.pptx of girls hostel security using rfidNikhilNagaraju
 

Recently uploaded (20)

Processing & Properties of Floor and Wall Tiles.pptx
Processing & Properties of Floor and Wall Tiles.pptxProcessing & Properties of Floor and Wall Tiles.pptx
Processing & Properties of Floor and Wall Tiles.pptx
 
Porous Ceramics seminar and technical writing
Porous Ceramics seminar and technical writingPorous Ceramics seminar and technical writing
Porous Ceramics seminar and technical writing
 
Call Girls in Nagpur Suman Call 7001035870 Meet With Nagpur Escorts
Call Girls in Nagpur Suman Call 7001035870 Meet With Nagpur EscortsCall Girls in Nagpur Suman Call 7001035870 Meet With Nagpur Escorts
Call Girls in Nagpur Suman Call 7001035870 Meet With Nagpur Escorts
 
(SHREYA) Chakan Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Esc...
(SHREYA) Chakan Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Esc...(SHREYA) Chakan Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Esc...
(SHREYA) Chakan Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Esc...
 
Introduction to IEEE STANDARDS and its different types.pptx
Introduction to IEEE STANDARDS and its different types.pptxIntroduction to IEEE STANDARDS and its different types.pptx
Introduction to IEEE STANDARDS and its different types.pptx
 
High Profile Call Girls Nagpur Isha Call 7001035870 Meet With Nagpur Escorts
High Profile Call Girls Nagpur Isha Call 7001035870 Meet With Nagpur EscortsHigh Profile Call Girls Nagpur Isha Call 7001035870 Meet With Nagpur Escorts
High Profile Call Girls Nagpur Isha Call 7001035870 Meet With Nagpur Escorts
 
(ANVI) Koregaon Park Call Girls Just Call 7001035870 [ Cash on Delivery ] Pun...
(ANVI) Koregaon Park Call Girls Just Call 7001035870 [ Cash on Delivery ] Pun...(ANVI) Koregaon Park Call Girls Just Call 7001035870 [ Cash on Delivery ] Pun...
(ANVI) Koregaon Park Call Girls Just Call 7001035870 [ Cash on Delivery ] Pun...
 
Decoding Kotlin - Your guide to solving the mysterious in Kotlin.pptx
Decoding Kotlin - Your guide to solving the mysterious in Kotlin.pptxDecoding Kotlin - Your guide to solving the mysterious in Kotlin.pptx
Decoding Kotlin - Your guide to solving the mysterious in Kotlin.pptx
 
What are the advantages and disadvantages of membrane structures.pptx
What are the advantages and disadvantages of membrane structures.pptxWhat are the advantages and disadvantages of membrane structures.pptx
What are the advantages and disadvantages of membrane structures.pptx
 
Software Development Life Cycle By Team Orange (Dept. of Pharmacy)
Software Development Life Cycle By  Team Orange (Dept. of Pharmacy)Software Development Life Cycle By  Team Orange (Dept. of Pharmacy)
Software Development Life Cycle By Team Orange (Dept. of Pharmacy)
 
the ladakh protest in leh ladakh 2024 sonam wangchuk.pptx
the ladakh protest in leh ladakh 2024 sonam wangchuk.pptxthe ladakh protest in leh ladakh 2024 sonam wangchuk.pptx
the ladakh protest in leh ladakh 2024 sonam wangchuk.pptx
 
chaitra-1.pptx fake news detection using machine learning
chaitra-1.pptx  fake news detection using machine learningchaitra-1.pptx  fake news detection using machine learning
chaitra-1.pptx fake news detection using machine learning
 
Structural Analysis and Design of Foundations: A Comprehensive Handbook for S...
Structural Analysis and Design of Foundations: A Comprehensive Handbook for S...Structural Analysis and Design of Foundations: A Comprehensive Handbook for S...
Structural Analysis and Design of Foundations: A Comprehensive Handbook for S...
 
College Call Girls Nashik Nehal 7001305949 Independent Escort Service Nashik
College Call Girls Nashik Nehal 7001305949 Independent Escort Service NashikCollege Call Girls Nashik Nehal 7001305949 Independent Escort Service Nashik
College Call Girls Nashik Nehal 7001305949 Independent Escort Service Nashik
 
Architect Hassan Khalil Portfolio for 2024
Architect Hassan Khalil Portfolio for 2024Architect Hassan Khalil Portfolio for 2024
Architect Hassan Khalil Portfolio for 2024
 
★ CALL US 9953330565 ( HOT Young Call Girls In Badarpur delhi NCR
★ CALL US 9953330565 ( HOT Young Call Girls In Badarpur delhi NCR★ CALL US 9953330565 ( HOT Young Call Girls In Badarpur delhi NCR
★ CALL US 9953330565 ( HOT Young Call Girls In Badarpur delhi NCR
 
DJARUM4D - SLOT GACOR ONLINE | SLOT DEMO ONLINE
DJARUM4D - SLOT GACOR ONLINE | SLOT DEMO ONLINEDJARUM4D - SLOT GACOR ONLINE | SLOT DEMO ONLINE
DJARUM4D - SLOT GACOR ONLINE | SLOT DEMO ONLINE
 
Call Girls Delhi {Jodhpur} 9711199012 high profile service
Call Girls Delhi {Jodhpur} 9711199012 high profile serviceCall Girls Delhi {Jodhpur} 9711199012 high profile service
Call Girls Delhi {Jodhpur} 9711199012 high profile service
 
High Profile Call Girls Nagpur Meera Call 7001035870 Meet With Nagpur Escorts
High Profile Call Girls Nagpur Meera Call 7001035870 Meet With Nagpur EscortsHigh Profile Call Girls Nagpur Meera Call 7001035870 Meet With Nagpur Escorts
High Profile Call Girls Nagpur Meera Call 7001035870 Meet With Nagpur Escorts
 
main PPT.pptx of girls hostel security using rfid
main PPT.pptx of girls hostel security using rfidmain PPT.pptx of girls hostel security using rfid
main PPT.pptx of girls hostel security using rfid
 

Presentation of BTS.pptx

  • 1. Digital Idea Share on BTS – Digital Guarding System Automation and Hardware Development for Security Surveillance
  • 2. Introduction • As per digital guarding system mechanism ESSL technical department analyzed and lists some technical services for BTS security. • Listed Services are: 01. Security Surveillance System development and Installation for BTS 02. Software Development for Central Monitoring Cell 03. App Development for Individual User monitoring cell 04. Security Surveillance Monitoring and Data Processing 05. Support and Maintenance
  • 3. Human Resources This project requires HR which will be the greatest factor in digital security surveillance and monitoring system (Digital Guarding System). HR has great impact in this project, the summary of project organogram has been noted below:
  • 4. Block Diagram of the system
  • 5. Objectives Surveillance system and objectives- • Theft activities prevention • Cost Reduction • Digital Platform for monitoring • Real time data processing with reports or legislative issues. • Deep Learning based Facial Recognition system for Access Control and authorization • Software and mobile application.
  • 6. Hardware components of the system SL Components Purpose 1 Control Panel According to 2.3 from SoW, BTS DGS activation and deactivation requires a supporting panel which will always connect with software and app for User level access control on Alarming control 2 Hikvision Night Vision Color View Camera, 2-4MP with 128 SD Card Real time footage based security surveillance 3 Hikvision NVR (advance level) 4 channel with HDD 1TB Real time footage store, connecting to Sub Control Panel with real time face detection 4 Both Way Audio Communication Device Speaker + Microphone BTS both way communication 5 TPLink Router with SIM Slot Extended Router with SIM for Internet access. No Need for Modem 6 Mount Guard Casing for BTS Camera solution per BTS CCTV Guard 11 Caution Sticker Warning label 12 Central Monitoring Server 16*8TB Central Monitoring Server 13 Storage Server 16 Core Processor 16 GB RAM with 8TB HDD Storage Server 14 Workstation Workstation for Control Room 15 Accessories Hardware Installation, Workstation setup with installation, Server Installation and setup
  • 7. Terms and conditions • DEFINITIONS “THE COMPANY” is Elite Security Services Ltd, House #3, Road# 6/A, block-J, Baridhara, Dhaka-1212, Bangladesh being the organization with limited responsibility for Software Development, Hardware Supply, installation, maintenance and/or monitoring of the installation which is the subject of this Contract, sometimes referred to as “our” or “we” in these Terms and Conditions. • GENERAL Acceptance of any maintenance or service contract offered by the company to the customer for the maintenance or the routine servicing of a security system is subject to these Terms and Conditions, along with any other requirements defined within the Specification. The customer accepts these terms and conditions upon placing a purchase order to the company. For the purposes of interpretation, where the requirements of the Specification conflict with any clauses of these Terms and Conditions, then the conditions of these terms and conditions; including any system requirements shall take precedence. All other terms and conditions not contained in or implied by the Contract are excluded. Nothing in these Terms and Conditions, stated or implied, shall detract from the Customer’s statutory rights. Maintenance and Service of BTS Digital Guarding System
  • 8. • COMPANY’S OBLIGATIONS We agree to inspect and report on the condition of any system covered under our scope of work and hand it over in good working order conforming to any applicable standards declared in our pre agreed scope of work. We will always seek your agreement should change or alterations, including replacing any parts to the system be required during our service or maintenance visit within 14 working days of inspection. • CUSTOMER’S OBLIGATIONS You agree to give us and our workers full access to your Premises to survey, measure, install, test and service the Equipment. You also agree to provide an adequate electricity supply for the Equipment to operate correctly. If our work is interrupted or delayed because of a problem with access, or the electricity supply is inadequate, we may make an extra charge. We are not liable if completion of a maintenance or service visit is delayed due to the unavailability of signaling transmission facilities or other circumstances beyond our control. By signing the Contract with us, you guarantee that you have full authority to allow the maintenance or service visit to take place and no other consent is needed. Maintenance and Service of BTS Digital Guarding System
  • 9. Maintenance and Service of BTS Digital Guarding System • MAINTENANCE AND SERVICE – In return for payment of the maintenance charge, the Company will maintain the Installation in accordance with the installation standard and respond to your emergency calls for assistance. – If we have to attend the Premises, or repair the Equipment between routine maintenance visits, it is the customer’s responsibility to notify TMI of any failures which occur. We will make a charge at our usual rates unless the work is covered by RFT Terms. – The annual maintenance charge does not include charges for any replacement parts, including but not limited to; batteries, lamps, cameras, bearings, detectors etc. which will be charged in addition to the annual charge and will require written authorization to replace by the customer. The maintenance charge is limited to and includes a one off inspection and report identifying any issues at the time of inspection. Any work required after the annual inspection is not covered under our maintenance contract and would form a separate contract of works.
  • 10. • LIABILITY The Company does not know, and shall not be deemed to know, the true value of the Customer’s property or premises and is not the insurer thereof. The installation, service or maintenance agreements do not constitute a means of insurance to the customer. The customer must make adequate third party arrangements with a suitable insurance provider to maintain such cover. Such cover must apply to both the customer’s property and contents. The company accepts no liability to third parties including but not limited to insurers and underwriters where the customer has failed to notify the company in writing of any conditions which may apply to their third party agreements or policies. Maintenance and Service of BTS Digital Guarding System
  • 11. • CONCLUSION. We are committed to give good service to our valued clients. We always try our best to earn customers satisfaction. We believe in personalized service. Our response level is very high. Security being a sensitive subject. We are ready and willing to respond to our clients at any time of the day and night. Our experience and management capabilities have made us confident to undertake any private security assignments within the country. Maintenance and Service of BTS Digital Guarding System