2. Technology has changed the way people
do business today. Likewise, in order for
the YMCA to remain relevant in the
community as a youth sports provider, it
must change its current online software
and implement better technology to
improve member satisfaction.

3. PARENTS STAFF
PERSPECTIVE PERSPECTIVE
 Online registration is  Online registrations
cumbersome are difficult to track
 Programs are difficult  Waiver liability form
to find not available

4. 5
5
Very
4.5
4 satisfied
4
Satisfied
3.5
3
2.5
Dissatisfied
2
2
1.5
Very
Dissatisfied
1
0.5
0
0

5.  Software is outdated
 Lack of technical support
 High maintenance cost

6.  What is Active Network?
 Why Active Network?
 How does it work?
 What other organizations use Active Network?
 How will Active Network benefit the YMCA?
 What are its maintenance cost?

7. CCC SOFTWARE ACTIVE NETWORK
OFFERS: OFFERS:
 Family based account  Family based account
management management
 Customizable online
registrations forms
 Document management and
tracking
 Team building and scheduling
tools
 Easy-to-use reporting tools
 Robust communication
capabilities

8.  YMCA members who register online are well
versed with technology and expect a fast
and easy registration process.
 Furthermore, Active Network offers the
capabilities the YMCA needs to facilitate and
expedite its online registration process, and
in the course, improve member satisfaction.