Customer care for h.k
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Customer care for h.k
- 2. Quality Service Everyday interaction with people addressing their needs, wants and expectations require special skills of tact, diplomacy and positive attitude, combined with knowledge and flexibility.
- 9. Activity : Guest Interaction Cycle
Editor's Notes
- Title slide The title slide is available as a ‘title master’ and therefore the logo is fixed. Pre-formed placeholders are set into the master for editable text. Type on titles and dividers slides is white on a background colour and set in Verdana, with titles set in Verdana Bold. Slides should be used only as a prompt for the presenter. Header and Footers Placeholders for these have been inserted into the master slide bottom left, they give you the ability to: Have a time date sample for version control, Have a slide or page number for order/sequence control, Have a unique presentation reference /job ref. for catalogue control. Go to View then Headers and Footers. They can be turned on and off by the tick boxes. Type in your name / presentation reference etc in field indicated leaving the (© Le Meridien) copyright in place as it is.