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Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
Pelaksanaan
Pelaksanaan
Kerajaan
Kerajaan Elektronik
Elektronik
Malaysia
Malaysia
Oleh:
Unit Latihan EG dan Pengurusan
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
OBJEKTIF
• Memberi Kesedaran dan Kefahaman
Kepada Konsep-Konsep Kerajaan
Elektronik (EG) dan Peranannya Dalam
Koridor Raya Multimedia (MSC)
• Memberi Pendedahan Kepada Isu-Isu dan
Cabaran serta Faktor-Faktor Kejayaan
Kritikal Dalam Melaksanakan Kerajaan
Elektronik (EG) Di Malaysia
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
• Overview – Koridor Raya Multimedia
(MSC) dan Aplikasi Perdana Kerajaan
Elektronik
• Projek-projek Perintis Kerajaan
Elektronik
• Isu Dan Cabaran
• Faktor Kejayaan Genting (Critical
Success Factors)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
MULTIMEDIA
• Teknologi Multimedia
– Integrasi keupayaan video dan audio di dalam
PC
– Integrasi teks, grafik dan imej
• Sistem Multimedia
– Aplikasi seperti persembahan, kiosk, latihan
dan persidangan video
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
KORIDOR RAYA MULTIMEDIA
(Multimedia Super Corridor)
• 15 km x 50 km
bermula dari KLCC
ke KLIA
• Undang-undang
siber
• Infrastruktur bertaraf
dunia (2.5 – 10 Gbs
kelajuan rangkaian
multimedia)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
OBJEKTIF MSC
• Mencapai Wawasan 2020 dengan merangsang
pertumbuhan produktiviti (productivity-led)
• Untuk melonjakkan Malaysia sebagai pemimpin
dalam Era Maklumat dengan menarik dan
membangunkan syarikat bertaraf dunia melalui
“perkongsian pintar” (smart partnerships)
• Untuk membangunkan jambatan global di antara
Malaysia dan bandaraya pintar bagi kepentingan
bersama (global bridges)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
WAWASAN 2020
Source: EPU; IMF; World Bank; McKinsey analysis
16
14
12
10
8
6
4
2
0
Potensi
Pendekatan
Era Maklumat
Keperluan
Wawasan 2020
Pendekatan
Perindustrian
Semasa
1992 1996 2000 2004 2008 2020
2012 2016
Potensi Pendapatan Per Kapita KDNK Dalam 1992 US$ ribu
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
7 APLIKASI PERDANA MSC
(FLAGSHIPS)
Worldwide
Manufacturing
Web 5. R&D Cluster
1. Electronic
Government 2. Multipurpose
Smart Card
Borderless
Marketing
3. Smart
School
4. Telehealth
MSC
6. E-BUSINESS
7. Technopreneur
Development
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
MULTIPURPOSE CARD
(KAD PELBAGAI GUNA)
• Sebagai Kad Kredit dan
Dompet Elektronik
(electronic purse)
• Juga mengandungi
maklumat lain seperti
No. Polisi Insuran &
Kesihatan
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
SMART SCHOOLS
(SEKOLAH BISTARI)
• Semua sekolah mempunyai kemudahan
Internet
• Setiap sekolah mempunyai makmal
komputer
• Kementerian Pendidikan akan
menyediakan garispanduan untuk
kurikulum baru dan membangunkan
kandungan aplikasi pembelajaran
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
TELEHEALTH
(TELEPERUBATAN)
Mempastikan MSC dijadikan
pusat serantau untuk
teleperubatan yang
membolehkan semua pesakit
dan pakar perubatan
mendapatkan perkhidmatan
perunding virtual (maya)
melalui kemudahan
multimedia
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
R & D CLUSTER
(KELOMPOK R & D)
Pusat R & D akan dibangunkan di MSC
untuk mendapatkan peluang kerjasama
dengan pusat-pusat lain di dunia dalam
bidang kejuruteraan, pembinaan dan kerja-
kerja rekabentuk
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
WEB PENGILANGAN GLOBAL
& PUSAT PEMASARAN TANPA
SEMPADAN
Worldwide
Manufacturing Web
Pengilang boleh
menubuhkan bantuan
hub serantau untuk
menyelaras secara jauh
operasi yang
dilaksanakan di negara-
negara lain
Borderless Marketing
Center
MSC menjadi tapak bagi syarikat
untuk melancarkan electronic
commerce
E-Business
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
ELECTRONIC GOVERNMENT
(KERAJAAN ELEKTRONIK)
• Jabatan Kerajaan akan berfungsi secara atas-
talian (on-line)
• Banyak perkhidmatan dan perhubungan akan
dibuat secara elektronik
• Semua pertanyaan, permohonan dan
pembaharuan lesen dilaksanakan di kiosk atau
melalui Internet
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
•Overview – Koridor Raya Multimedia (MSC)
dan Aplikasi Perdana Kerajaan Elektronik
•Projek-projek Perintis Kerajaan Elektronik
•Isu Dan Cabaran
•Faktor Kejayaan Genting (Critical Success
Factors)
KANDUNGAN
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
‰Key Challenges
•Information Privacy & Security
•Reengineering and Streamlining of
Current Processes and Procedures
•Managing Diverse Technologies &
Obsolescence
•Integration & Interoperability of EG with
other Flagship Applications & Legacy
Systems
•Human Resource Implication
• Education, training & Accessibility
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
‰Key Challenges
• Change Management
• Funding
ƒ Outright Purchase (OP)
ƒ Build Operate Own (BOO)
ƒ Build Operate Transfer (BOT)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
•Projek-projek Perintis Kerajaan Elektronik
•Cabaran-cabaran Utama
•Overview – Koridor Raya Multimedia (MSC)
dan Aplikasi Perdana Kerajaan Elektronik
•Faktor Kejayaan Genting (Critical
Success Factors)
KANDUNGAN
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
‰Faktor
Kejayaan
Genting
™ Administrative Mechanism
™ Legal Framework
™ Telecommunications
Infrastructure
™ Other Initiatives
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
™Administrative
Mechanisms
• MSC Implementation
Council Meeting (ICM)
• International Advisory
Panel (IAP)
• Flagship Coordination
Committee (FCC)
• eGovernment
Steering Committee
(EGSC)
• Government IT and
Internet Committee
(GITIC)
• CIOs
ICM
(chaired by
PM)
IAP
FCC
(chaired by
MDC/KSN
EGSC
(chaired by
KSN
EG Project
Steering Committee
(chaired by the Head
of
Lead Agency)
CIO
(appointed at each
Govt. Agency)
GITIC
(chaired by
KSN
MAMPU
(as Secretariat)
Flagship Steering
Committees
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
Legal Framework
Legal Framework
CYBER LAWS STATUS
Telemedicine Act 1997
Digital Signature Act 1997
Amendments to the
Copyright Act 1987
Computer Crimes Act 1997
Communications &
Multimedia Act 1998
Data Protection Law
Enforced 1st Oct. 1998. Controller of
Certification Authority appointed
Enforced 1st April 1999 Commission
- appointed 1st Nov. 1998
Passed by Parliament - 1997
Yet to be enforced
In the
process of
being drafted
Enforced 1st April 1999
Enforced 1st June 2000
Intellectual Property Law
Electronic Government Activities Act
(EGAA)
Electronic Transactions Act (ETA)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
Telecommunication Infrastructure
Telecommunication Infrastructure
Putrajaya
Campus
Network
Prime Minister’s Residence
Palace of
Justice
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
Network
Management
• EG*Net &
Putrajaya
Campus
Network
(PCN) EG*Net
Nationwide
Network
Internet
Gateway
Procurement
Service
Provider
Gateway
Procurement
Service
Provider
Gateway
Provider
Service
Providers
Financial
Institutions
Gateway
Provider
Gateway
Internet Internet
Gateway
Government
Sites
Government
Sites
Government
Sites
Government
Sites
EG Applications
(eServices, eProcurement,
GOE, HRMIS, PMS,
ELX)
Putrajaya
Campus
Network
Putrajaya-EG*Net
Link
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
What is the Putrajaya Campus Network (PCN)?
What is the Putrajaya Campus Network (PCN)?
• It is an exclusive and secure
network infrastructure
provided to all Government
agencies in Putrajaya.
• Within PCN, Government
agencies are provided with a
common network for LAN
connectivity and gateway
access to the Internet and
EG*Net.
• PCN has a Single Gateway,
Single Provider WAN policy
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
Precinct 1
Precinct 2
Precinct 3
Precinct 4
* Estimates Based On
Planning Projections
Since 1999, PCN is Constantly Expanding
Since 1999, PCN is Constantly Expanding…
…
1999 2000-2003 2004 2005 Onwards
No. Agencies 22 59 71
26,000
2,200
113
No. Users 4,225 15,387 42,000*
No. Network
Switches
387 1,045 3,245*
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
9 E-Government - Accountant General Integration
(EG-AG)
9 Shared Services Outfit (SSO)
• Enterprise Systems Management
• EG Helpdesk
• Common Data Centre
• Network Management
9 Digital Certificate
Related E
Related E-
-Government Initiatives
Government Initiatives
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
™Lain-Lain
Inisiatif
• eGovernment - Accountant General
Integration (EG-AG)
E -
S e r v i c e s
E P
P M S
H R M I S
B A S
P A Y
M E P S
P T J
S P K B
F
E
P
L e g e n d
I n t e r f a c e m e s s a g e s
E G * N e t
A G O / S A D
E F T
I B / S P K B
G a t e w a y
I B A p p l i c a t i o n
F E P F r o n t - e n d P r o c e s s o r
E F T E l e c t r o n i c F u n d T r a n s f e r
M E P S M a l a y s i a n E l e c t r o n i c
P a y m e n t S y s t e m s
• Security
• Identification & Authentication
• Network security
• Public Key Infrastructure (PKI)
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
SOALAN?
www.intanbk.intan.my
zahari@intanbk.intan.my
www.mdc.com.my
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
RUMUSAN
• 7 APLIKASI PERDANA MSC (Flagships)
EG, Multipurpose Card, Smart School,
Telehealth, R&D Cluster, E-Business dan
Technopreneur development
• 7 PROJEK PERINTIS EG
E-Services, E-Procurement, GOE, HRMIS, PMS,
ELX dan E-Syariah
• ISU, CABARAN dan FAKTOR KEJAYAAN
GENTING
Institut Tadbiran Awam Negara (INTAN)
National Institute of Public Administration
TERIMA
KASIH

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Nota Pelaksanaan Kerajaan Elektronik.pdf

  • 1. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration Pelaksanaan Pelaksanaan Kerajaan Kerajaan Elektronik Elektronik Malaysia Malaysia Oleh: Unit Latihan EG dan Pengurusan
  • 2. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration OBJEKTIF • Memberi Kesedaran dan Kefahaman Kepada Konsep-Konsep Kerajaan Elektronik (EG) dan Peranannya Dalam Koridor Raya Multimedia (MSC) • Memberi Pendedahan Kepada Isu-Isu dan Cabaran serta Faktor-Faktor Kejayaan Kritikal Dalam Melaksanakan Kerajaan Elektronik (EG) Di Malaysia
  • 3. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration • Overview – Koridor Raya Multimedia (MSC) dan Aplikasi Perdana Kerajaan Elektronik • Projek-projek Perintis Kerajaan Elektronik • Isu Dan Cabaran • Faktor Kejayaan Genting (Critical Success Factors)
  • 4. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration MULTIMEDIA • Teknologi Multimedia – Integrasi keupayaan video dan audio di dalam PC – Integrasi teks, grafik dan imej • Sistem Multimedia – Aplikasi seperti persembahan, kiosk, latihan dan persidangan video
  • 5. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration KORIDOR RAYA MULTIMEDIA (Multimedia Super Corridor) • 15 km x 50 km bermula dari KLCC ke KLIA • Undang-undang siber • Infrastruktur bertaraf dunia (2.5 – 10 Gbs kelajuan rangkaian multimedia)
  • 6. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration OBJEKTIF MSC • Mencapai Wawasan 2020 dengan merangsang pertumbuhan produktiviti (productivity-led) • Untuk melonjakkan Malaysia sebagai pemimpin dalam Era Maklumat dengan menarik dan membangunkan syarikat bertaraf dunia melalui “perkongsian pintar” (smart partnerships) • Untuk membangunkan jambatan global di antara Malaysia dan bandaraya pintar bagi kepentingan bersama (global bridges)
  • 7. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration WAWASAN 2020 Source: EPU; IMF; World Bank; McKinsey analysis 16 14 12 10 8 6 4 2 0 Potensi Pendekatan Era Maklumat Keperluan Wawasan 2020 Pendekatan Perindustrian Semasa 1992 1996 2000 2004 2008 2020 2012 2016 Potensi Pendapatan Per Kapita KDNK Dalam 1992 US$ ribu
  • 8. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration 7 APLIKASI PERDANA MSC (FLAGSHIPS) Worldwide Manufacturing Web 5. R&D Cluster 1. Electronic Government 2. Multipurpose Smart Card Borderless Marketing 3. Smart School 4. Telehealth MSC 6. E-BUSINESS 7. Technopreneur Development
  • 9. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration MULTIPURPOSE CARD (KAD PELBAGAI GUNA) • Sebagai Kad Kredit dan Dompet Elektronik (electronic purse) • Juga mengandungi maklumat lain seperti No. Polisi Insuran & Kesihatan
  • 10. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration SMART SCHOOLS (SEKOLAH BISTARI) • Semua sekolah mempunyai kemudahan Internet • Setiap sekolah mempunyai makmal komputer • Kementerian Pendidikan akan menyediakan garispanduan untuk kurikulum baru dan membangunkan kandungan aplikasi pembelajaran
  • 11. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration TELEHEALTH (TELEPERUBATAN) Mempastikan MSC dijadikan pusat serantau untuk teleperubatan yang membolehkan semua pesakit dan pakar perubatan mendapatkan perkhidmatan perunding virtual (maya) melalui kemudahan multimedia
  • 12. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration R & D CLUSTER (KELOMPOK R & D) Pusat R & D akan dibangunkan di MSC untuk mendapatkan peluang kerjasama dengan pusat-pusat lain di dunia dalam bidang kejuruteraan, pembinaan dan kerja- kerja rekabentuk
  • 13. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration WEB PENGILANGAN GLOBAL & PUSAT PEMASARAN TANPA SEMPADAN Worldwide Manufacturing Web Pengilang boleh menubuhkan bantuan hub serantau untuk menyelaras secara jauh operasi yang dilaksanakan di negara- negara lain Borderless Marketing Center MSC menjadi tapak bagi syarikat untuk melancarkan electronic commerce E-Business
  • 14. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration ELECTRONIC GOVERNMENT (KERAJAAN ELEKTRONIK) • Jabatan Kerajaan akan berfungsi secara atas- talian (on-line) • Banyak perkhidmatan dan perhubungan akan dibuat secara elektronik • Semua pertanyaan, permohonan dan pembaharuan lesen dilaksanakan di kiosk atau melalui Internet
  • 15. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration •Overview – Koridor Raya Multimedia (MSC) dan Aplikasi Perdana Kerajaan Elektronik •Projek-projek Perintis Kerajaan Elektronik •Isu Dan Cabaran •Faktor Kejayaan Genting (Critical Success Factors) KANDUNGAN
  • 16. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration ‰Key Challenges •Information Privacy & Security •Reengineering and Streamlining of Current Processes and Procedures •Managing Diverse Technologies & Obsolescence •Integration & Interoperability of EG with other Flagship Applications & Legacy Systems •Human Resource Implication • Education, training & Accessibility
  • 17. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration ‰Key Challenges • Change Management • Funding ƒ Outright Purchase (OP) ƒ Build Operate Own (BOO) ƒ Build Operate Transfer (BOT)
  • 18. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration •Projek-projek Perintis Kerajaan Elektronik •Cabaran-cabaran Utama •Overview – Koridor Raya Multimedia (MSC) dan Aplikasi Perdana Kerajaan Elektronik •Faktor Kejayaan Genting (Critical Success Factors) KANDUNGAN
  • 19. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration ‰Faktor Kejayaan Genting ™ Administrative Mechanism ™ Legal Framework ™ Telecommunications Infrastructure ™ Other Initiatives
  • 20. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration ™Administrative Mechanisms • MSC Implementation Council Meeting (ICM) • International Advisory Panel (IAP) • Flagship Coordination Committee (FCC) • eGovernment Steering Committee (EGSC) • Government IT and Internet Committee (GITIC) • CIOs ICM (chaired by PM) IAP FCC (chaired by MDC/KSN EGSC (chaired by KSN EG Project Steering Committee (chaired by the Head of Lead Agency) CIO (appointed at each Govt. Agency) GITIC (chaired by KSN MAMPU (as Secretariat) Flagship Steering Committees
  • 21. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration Legal Framework Legal Framework CYBER LAWS STATUS Telemedicine Act 1997 Digital Signature Act 1997 Amendments to the Copyright Act 1987 Computer Crimes Act 1997 Communications & Multimedia Act 1998 Data Protection Law Enforced 1st Oct. 1998. Controller of Certification Authority appointed Enforced 1st April 1999 Commission - appointed 1st Nov. 1998 Passed by Parliament - 1997 Yet to be enforced In the process of being drafted Enforced 1st April 1999 Enforced 1st June 2000 Intellectual Property Law Electronic Government Activities Act (EGAA) Electronic Transactions Act (ETA)
  • 22. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration Telecommunication Infrastructure Telecommunication Infrastructure Putrajaya Campus Network Prime Minister’s Residence Palace of Justice
  • 23. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration Network Management • EG*Net & Putrajaya Campus Network (PCN) EG*Net Nationwide Network Internet Gateway Procurement Service Provider Gateway Procurement Service Provider Gateway Provider Service Providers Financial Institutions Gateway Provider Gateway Internet Internet Gateway Government Sites Government Sites Government Sites Government Sites EG Applications (eServices, eProcurement, GOE, HRMIS, PMS, ELX) Putrajaya Campus Network Putrajaya-EG*Net Link
  • 24. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration What is the Putrajaya Campus Network (PCN)? What is the Putrajaya Campus Network (PCN)? • It is an exclusive and secure network infrastructure provided to all Government agencies in Putrajaya. • Within PCN, Government agencies are provided with a common network for LAN connectivity and gateway access to the Internet and EG*Net. • PCN has a Single Gateway, Single Provider WAN policy
  • 25. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration Precinct 1 Precinct 2 Precinct 3 Precinct 4 * Estimates Based On Planning Projections Since 1999, PCN is Constantly Expanding Since 1999, PCN is Constantly Expanding… … 1999 2000-2003 2004 2005 Onwards No. Agencies 22 59 71 26,000 2,200 113 No. Users 4,225 15,387 42,000* No. Network Switches 387 1,045 3,245*
  • 26. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration 9 E-Government - Accountant General Integration (EG-AG) 9 Shared Services Outfit (SSO) • Enterprise Systems Management • EG Helpdesk • Common Data Centre • Network Management 9 Digital Certificate Related E Related E- -Government Initiatives Government Initiatives
  • 27. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration ™Lain-Lain Inisiatif • eGovernment - Accountant General Integration (EG-AG) E - S e r v i c e s E P P M S H R M I S B A S P A Y M E P S P T J S P K B F E P L e g e n d I n t e r f a c e m e s s a g e s E G * N e t A G O / S A D E F T I B / S P K B G a t e w a y I B A p p l i c a t i o n F E P F r o n t - e n d P r o c e s s o r E F T E l e c t r o n i c F u n d T r a n s f e r M E P S M a l a y s i a n E l e c t r o n i c P a y m e n t S y s t e m s • Security • Identification & Authentication • Network security • Public Key Infrastructure (PKI)
  • 28. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration SOALAN? www.intanbk.intan.my zahari@intanbk.intan.my www.mdc.com.my
  • 29. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration RUMUSAN • 7 APLIKASI PERDANA MSC (Flagships) EG, Multipurpose Card, Smart School, Telehealth, R&D Cluster, E-Business dan Technopreneur development • 7 PROJEK PERINTIS EG E-Services, E-Procurement, GOE, HRMIS, PMS, ELX dan E-Syariah • ISU, CABARAN dan FAKTOR KEJAYAAN GENTING
  • 30. Institut Tadbiran Awam Negara (INTAN) National Institute of Public Administration TERIMA KASIH