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Operations and Finance


Pre-Exercise: Think for a Moment


      • What did you do today?
      • Write out the series of major actions
      you took today
      • Next to each action, write down what it
      took to complete these actions
      • Next to each input, write associated
      costs
Operations and Finance




Implementation: Operations & Finance
      Bringing	
  Your	
  Vision	
  to	
  Life	
  a	
  Step	
  at	
  a	
  Time	
  
Operations and Finance


    Context in the Curriculum



        Divergence        Convergence           Emergence



   Inspiration             Ideation            Implementation
•  Visioning & Sharing    •  Social Business   •  Operations & Finance
   Vision                    Models            •  Volunteer Management
•  Environmental          •  Prototyping &     •  Pitching and Friendraising
   Scanning & Impacting      Assessment
   Environment
Operations and Finance


The Tent of Meeting Took Hard Work
              • The People of Israel needed a place to
              worship, so Moses develops a new
              structure: The Tent of Meeting

              • Moses’s vision is perfect – but he needs
              to translate that vision into practice.

              • He sets people to work through a
              detailed structure.
Operations and Finance


The Tent of Meeting Took Hard Work
             Moses passed on his plans in the following
             format :

                1.1 The tabernacle, its tent, and its
                covering, its clasps, and its boards, its
                bars, its pillars, and its sockets;
                1.2 The ark, and the staves thereof, the
                ark-cover, and the veil of the screen;
                1.3 The table, and its staves, and all its
                vessels, and the showbread.
                (Exodus 35)

                        In modern terms, this plan is a
                     Work Breakdown Structure (WBS).
Operations and Finance


WBS: Each Breakdown Breaks Down
                 1.2 The ark, and the staves thereof, the
                 ark-cover, and the veil of the screen;

                  1.2.1 Ark and Staves Thereof
                       1.2.1.1 Walls of Ark (day 1-3)
                       1.2.1.2 Staves of Ark (day 2-3)
                       1.2.1.3 Cherubs (day 3-6)
                       1.2.1.4 Veil of the Screen (Day
                          4-8)
                  Break each activity into tasks:
                  1.2.1.1 Walls of Ark (day 1-3)
                       1.2.1.1.1 Gather Wood (2hrs)
                       1.2.1.1.2 Hew Wood (4hrs)
                       1.2.1.1.3 Piece together Wood
                          (4hrs)
                       1.2.1.1.4 Cover with Gold (2hrs)
Operations and Finance


How Does One Plan Operations?
     • One plans for operations by creating a workplan.

     • A Workplan reflects the activities the venture
     needs to carry out order to produce its desired
     outputs. Every activity has required inputs.

     • A Budget then takes those inputs and lists the
     costs and labor hours they require to carry out
     the activities.
                       A Good Plan Makes Operations Easy.
Operations and Finance


First, Detail Your List of Activities
       • List activities from social business model,
       and add as necessary
       • Break activities into tasks
       • Order chronologically
       • Determine timeframe for each
Operations and Finance


Example: Jewish Kids Groups
                                             Work	
  Breakdown	
  Structure	
  
            	
  1.0	
  Volunteer	
  Engagement	
  (Sep-­‐Oct)	
  
            	
  	
  	
  1.1	
  	
  Iden3fy	
  poten3al	
  Volunteers	
  
            	
  	
  	
  	
  	
  	
  	
  1.1.1	
  Build	
  a	
  prospects	
  list	
  
            	
  	
  	
  	
  	
  	
  	
  1.1.2	
  Contact	
  prospects	
  in	
  ranked	
  order	
  
            	
  	
  	
  	
  	
  	
  	
  1.1.3	
  	
  Hold	
  informa3on	
  Session	
  	
  
            	
  	
  	
  1.2	
  	
  Select	
  Volunteers	
  
            	
  	
  	
  	
  	
  	
  	
  1.2.1	
  	
  Conduct	
  Interviews	
  	
  
            	
  	
  	
  	
  	
  	
  	
  1.2.2	
  Iden3fy	
  roles	
  and	
  commiAees	
  
            	
  2.0	
  MarkeBng	
  &	
  Social	
  Media	
  (Oct	
  -­‐	
  Nov)	
  
            	
  3.0	
  	
  School	
  Partnerships	
  (Nov	
  –	
  Dec)	
  	
  	
  
            	
  4.0	
  	
  Curriculum	
  Development	
  (Jan	
  –	
  Mar)	
  	
  
Operations and Finance


Then Get SMART
     Your tasks should be:

     •  Specific (Can anyone understand them?)
     •  Measurable (Can you know if it is done?)
     •  Achievable (Can it be done?)
     •  Relevant (How relevant is it to success?)
     •  Time-bound (When does it need to be done?)

     • Anyone should be able to understand what
     needs to be done and how long it should take.
Operations and Finance


And SMARTer
                                         Work	
  Breakdown	
  Structure	
  
                                                                                                                               Phase
      	
  1.0	
  Volunteer	
  Engagement	
  (Sept-­‐Oct)	
  
      	
  	
  	
  1.1	
  	
  IdenBfy	
  15	
  potenBal	
  Volunteers	
  (Sept)	
                                                Activity

      	
  	
  	
  	
  	
  	
  	
  1.1.1	
  Build	
  a	
  ranked	
  prospects	
  list	
  of	
  30	
  volunteers	
                   Task
      based	
  on	
  research	
  and	
  referrals	
  (Sept	
  1	
  -­‐	
  8)	
  

      	
  	
  	
  	
  	
  	
  	
  1.1.2	
  Contact	
  prospects	
  -­‐	
  phone	
  &	
  email	
  (Sep	
  8	
  -­‐	
  15)	
  
      	
  	
  	
  	
  	
  	
  	
  1.1.3	
  	
  Hold	
  informa3on	
  session	
  at	
  JCC	
  for	
  one	
  hour,	
  
      with	
  call-­‐in	
  capabili3es	
  (Sept	
  20)	
  
      	
  	
  	
  1.2	
  	
  Select	
  Volunteers	
  
      	
  	
  	
  	
  	
  	
  	
  1.2.1	
  	
  Conduct	
  Interviews	
  by	
  phone	
  and	
  in	
  person	
  -­‐	
  
      have	
  your	
  top	
  two	
  	
  volunteers	
  conduct	
  interviews	
  as	
  well	
  
      (Sept	
  21	
  -­‐	
  30)	
  

      	
  	
  	
  	
  	
  	
  	
  1.2.2	
  	
  Ask	
  for	
  commitments	
  from	
  volunteers	
  (Oct	
  10)	
  
      	
  	
  	
  	
  	
  	
  	
  1.2.3	
  Assign	
  roles	
  and	
  commiAees	
  (Oct	
  15)	
  
Operations and Finance


 Next, Identify Your Inputs

                                                 Phase: Volunteer Engagement

             Identify
Activity:    Volunteers


Tasks:      Build prospect list              Contact prospects             Plan & hold info session

Inputs:     	
  Friends	
  &	
  Family	
     Phone	
                        Venue	
  

            Computer	
                       Computer,	
  Internet	
        Food	
  

            Internet	
  resources	
          Data	
  system?	
              A/V,	
  materials	
  	
  

            Intel	
  on	
  community	
  
Operations and Finance


     Workshop: Build a Quick Workplan

                                             • In groups of three, choose one
                                             venture.
                                             • Describe the key activities for the
             Identify                        first three months.
Activity:    Volunteers
                                             • Identify 3 tasks for one activity
                                             • Identify 5 inputs for one task, and
             Build prospect
Tasks:
             list
                                             note the due date for the task
                                             • List each task on an individual
Inputs:     	
  Friends	
  &	
  Family	
     post-it.
Operations and Finance


 How Do You Translate WBS to Budget?
Walls	
  of	
  Ark	
     Needed	
  Inputs	
                                            Input	
  Cost	
  


Gather	
                 Worker	
  salary	
                                            20	
  shekel/hr	
  
Wood	
                   Wood	
                                                        No	
  cost	
  

Hew	
  Wood	
            Worker	
  salary	
                                            20	
  shekel/hr	
  
                         Sawing	
  Tools	
  (saw,	
  workbench,	
  clamps)	
           300	
  shekel	
  
Piece	
                  Worker	
  salary	
                                            20	
  shekel/hr	
  
together	
               Glue	
                                                        15	
  shekel	
  
Wood	
                   Clamps	
                                                      (paid	
  for	
  above)	
  
Cover	
  with	
          Goldsmith	
  salary	
                                         40	
  shekel/hr	
  
Gold	
                   Gold	
                                                        7000	
  shekel	
  
	
                       Mold	
                                                        300	
  shekel	
  
                         Smel3ng	
  Equipment	
  (tongs,	
  pot,	
  etc)	
             500	
  shekel	
  
Operations and Finance


 Match Task With the Time It Takes
Walls	
  of	
  Ark	
     Input	
  Cost	
                      Time	
  


Gather	
                 20	
  shekel/hr	
                    2hrs	
  
Wood	
  

Hew	
  Wood	
            20	
  shekel/hr	
                    4hrs	
  
                         300	
  shekel	
  
Piece	
                  20	
  shekel/hr	
                    4hrs	
  
together	
               15	
  shekel	
  
Wood	
                   (paid	
  for	
  above)	
  
Cover	
  with	
          40	
  shekel/hr	
                    2hrs	
  
Gold	
                   7000	
  shekel	
  
	
                       300	
  shekel	
  
                         500	
  shekel	
  
Operations and Finance


  Lay Out Costs Per Day
Inputs	
        Day	
  One	
       Day	
  Two	
  	
     Day	
  Three	
       Total	
  	
  Walls	
  of	
  
                                                                             Ark	
  budget	
  

Salaries	
      40	
  shekel	
     160	
  shekel	
      80	
  shekel	
       280	
  shekel	
  



Equipment	
                        315	
  shekel	
      350	
  shekel	
      665	
  shekel	
  
                                   	
  

Materials	
                                             7000	
  shekel	
     7000	
  shekel	
  
Operations and Finance


 Workbook: Basic Budget Worksheet
Goal	
           Needed	
  Inputs	
                     Input	
  Cost	
           Time/Units	
  


Task	
  #1	
     List	
  inputs	
  needed	
  here	
     List	
  cost	
  per	
     List	
  quan3ty	
  
                                                        unit	
  of	
  input	
     of	
  units	
  or	
  
                                                        here	
                    amount	
  of	
  
                                                                                  3me	
  here	
  
Task	
  #2	
     Inputs	
                               Cost/Unit	
               Quan3ty	
  

Task	
  #3	
     Inputs	
                               Cost/Unit	
               Quan3ty	
  



Task	
  #4	
     Inputs	
                               Cost/Unit	
               Quan3ty	
  
	
  
Operations and Finance


Elements of an Organizational Budget:
•    Projected income
•    Projected expenses
•    Categories and line items
•    Monthly and annual projections
Operations and Finance


 How Will You Cover Your Costs?	
  
•  Plan to match revenues accordingly
•  (Basic) sources of revenue:
    –  Program revenues
    –  For-profits: Investments
    –  Nonprofits: Grants and donations
        •  Cash
        •  In-kind
•  Remember: Those giving you money want to see what
   you are spending it on!
Operations and Finance


Workshop: Build a Quick Budget

         • In groups of three, choose one venture
         • Revisit the inputs listed in the workplan
         from your last workshop
         • Group similar line items (budget
         categories)
         • Discuss potential sources of revenue
         • If you have time, do it for another
         venture
Operations and Finance


Worksheet Online: Budget Template
Operations and Finance


Remember: It Takes Time

     • No one expects you to launch everything
     at once
     • Developing a roll-out plan and a budget
     are critical to gaining credibility
     • Always start with low resource needs, and
     build requirements as you go
     • Revisit your workplan and budget
     monthly!
Operations and Finance


A Look at the Venture Milestone
      • Please provide a detailed workplan for at least
      three phases over the course of the first year and a
      supplementary budget expressing the financial
      implications of taking those steps.

             • If you’d like, you can use the Work
             Breakdown Structure (WBS), expressing all
             tasks SMARTly: Specific, Measurable,
             Attainable, Relevant and Timebound.

             • You can use the Simple Budget Template
             that’s online, or another template for your
             budget.
Operations and Finance


Every Gold Loop Counts
    • While everything is a work in
    progress, the Workplan should
    try to anticipate your venture
    needs
    • Be conservative in planning:
    things always take longer and
    cost more
    • The more you think through the
    details, the less you’ll worry
    about them later.


Ventures are a collection of details –
and out of the details beauty emerges.

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Similar to Here are the steps to translate a work breakdown structure (WBS) into a budget:1. For each task in the WBS, list the required inputs (materials, equipment, labor, etc.)2. Estimate the cost of each input. This could include unit costs (e.g. $5 per board) or total costs (e.g. $300 for a saw). 3. Estimate the time required to complete each task. This will be used to calculate labor costs. 4. Calculate labor costs by multiplying hourly rates by estimated task times. 5. Add up the total costs of all inputs for each task. 6. Repeat steps 1-5 for all tasks

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Here are the steps to translate a work breakdown structure (WBS) into a budget:1. For each task in the WBS, list the required inputs (materials, equipment, labor, etc.)2. Estimate the cost of each input. This could include unit costs (e.g. $5 per board) or total costs (e.g. $300 for a saw). 3. Estimate the time required to complete each task. This will be used to calculate labor costs. 4. Calculate labor costs by multiplying hourly rates by estimated task times. 5. Add up the total costs of all inputs for each task. 6. Repeat steps 1-5 for all tasks

  • 1. Operations and Finance Pre-Exercise: Think for a Moment • What did you do today? • Write out the series of major actions you took today • Next to each action, write down what it took to complete these actions • Next to each input, write associated costs
  • 2. Operations and Finance Implementation: Operations & Finance Bringing  Your  Vision  to  Life  a  Step  at  a  Time  
  • 3. Operations and Finance Context in the Curriculum Divergence Convergence Emergence Inspiration Ideation Implementation •  Visioning & Sharing •  Social Business •  Operations & Finance Vision Models •  Volunteer Management •  Environmental •  Prototyping & •  Pitching and Friendraising Scanning & Impacting Assessment Environment
  • 4. Operations and Finance The Tent of Meeting Took Hard Work • The People of Israel needed a place to worship, so Moses develops a new structure: The Tent of Meeting • Moses’s vision is perfect – but he needs to translate that vision into practice. • He sets people to work through a detailed structure.
  • 5. Operations and Finance The Tent of Meeting Took Hard Work Moses passed on his plans in the following format : 1.1 The tabernacle, its tent, and its covering, its clasps, and its boards, its bars, its pillars, and its sockets; 1.2 The ark, and the staves thereof, the ark-cover, and the veil of the screen; 1.3 The table, and its staves, and all its vessels, and the showbread. (Exodus 35) In modern terms, this plan is a Work Breakdown Structure (WBS).
  • 6. Operations and Finance WBS: Each Breakdown Breaks Down 1.2 The ark, and the staves thereof, the ark-cover, and the veil of the screen; 1.2.1 Ark and Staves Thereof 1.2.1.1 Walls of Ark (day 1-3) 1.2.1.2 Staves of Ark (day 2-3) 1.2.1.3 Cherubs (day 3-6) 1.2.1.4 Veil of the Screen (Day 4-8) Break each activity into tasks: 1.2.1.1 Walls of Ark (day 1-3) 1.2.1.1.1 Gather Wood (2hrs) 1.2.1.1.2 Hew Wood (4hrs) 1.2.1.1.3 Piece together Wood (4hrs) 1.2.1.1.4 Cover with Gold (2hrs)
  • 7. Operations and Finance How Does One Plan Operations? • One plans for operations by creating a workplan. • A Workplan reflects the activities the venture needs to carry out order to produce its desired outputs. Every activity has required inputs. • A Budget then takes those inputs and lists the costs and labor hours they require to carry out the activities. A Good Plan Makes Operations Easy.
  • 8. Operations and Finance First, Detail Your List of Activities • List activities from social business model, and add as necessary • Break activities into tasks • Order chronologically • Determine timeframe for each
  • 9. Operations and Finance Example: Jewish Kids Groups Work  Breakdown  Structure    1.0  Volunteer  Engagement  (Sep-­‐Oct)        1.1    Iden3fy  poten3al  Volunteers                1.1.1  Build  a  prospects  list                1.1.2  Contact  prospects  in  ranked  order                1.1.3    Hold  informa3on  Session          1.2    Select  Volunteers                1.2.1    Conduct  Interviews                  1.2.2  Iden3fy  roles  and  commiAees    2.0  MarkeBng  &  Social  Media  (Oct  -­‐  Nov)    3.0    School  Partnerships  (Nov  –  Dec)        4.0    Curriculum  Development  (Jan  –  Mar)    
  • 10. Operations and Finance Then Get SMART Your tasks should be: •  Specific (Can anyone understand them?) •  Measurable (Can you know if it is done?) •  Achievable (Can it be done?) •  Relevant (How relevant is it to success?) •  Time-bound (When does it need to be done?) • Anyone should be able to understand what needs to be done and how long it should take.
  • 11. Operations and Finance And SMARTer Work  Breakdown  Structure   Phase  1.0  Volunteer  Engagement  (Sept-­‐Oct)        1.1    IdenBfy  15  potenBal  Volunteers  (Sept)   Activity              1.1.1  Build  a  ranked  prospects  list  of  30  volunteers   Task based  on  research  and  referrals  (Sept  1  -­‐  8)                1.1.2  Contact  prospects  -­‐  phone  &  email  (Sep  8  -­‐  15)                1.1.3    Hold  informa3on  session  at  JCC  for  one  hour,   with  call-­‐in  capabili3es  (Sept  20)        1.2    Select  Volunteers                1.2.1    Conduct  Interviews  by  phone  and  in  person  -­‐   have  your  top  two    volunteers  conduct  interviews  as  well   (Sept  21  -­‐  30)                1.2.2    Ask  for  commitments  from  volunteers  (Oct  10)                1.2.3  Assign  roles  and  commiAees  (Oct  15)  
  • 12. Operations and Finance Next, Identify Your Inputs Phase: Volunteer Engagement Identify Activity: Volunteers Tasks: Build prospect list Contact prospects Plan & hold info session Inputs:  Friends  &  Family   Phone   Venue   Computer   Computer,  Internet   Food   Internet  resources   Data  system?   A/V,  materials     Intel  on  community  
  • 13. Operations and Finance Workshop: Build a Quick Workplan • In groups of three, choose one venture. • Describe the key activities for the Identify first three months. Activity: Volunteers • Identify 3 tasks for one activity • Identify 5 inputs for one task, and Build prospect Tasks: list note the due date for the task • List each task on an individual Inputs:  Friends  &  Family   post-it.
  • 14. Operations and Finance How Do You Translate WBS to Budget? Walls  of  Ark   Needed  Inputs   Input  Cost   Gather   Worker  salary   20  shekel/hr   Wood   Wood   No  cost   Hew  Wood   Worker  salary   20  shekel/hr   Sawing  Tools  (saw,  workbench,  clamps)   300  shekel   Piece   Worker  salary   20  shekel/hr   together   Glue   15  shekel   Wood   Clamps   (paid  for  above)   Cover  with   Goldsmith  salary   40  shekel/hr   Gold   Gold   7000  shekel     Mold   300  shekel   Smel3ng  Equipment  (tongs,  pot,  etc)   500  shekel  
  • 15. Operations and Finance Match Task With the Time It Takes Walls  of  Ark   Input  Cost   Time   Gather   20  shekel/hr   2hrs   Wood   Hew  Wood   20  shekel/hr   4hrs   300  shekel   Piece   20  shekel/hr   4hrs   together   15  shekel   Wood   (paid  for  above)   Cover  with   40  shekel/hr   2hrs   Gold   7000  shekel     300  shekel   500  shekel  
  • 16. Operations and Finance Lay Out Costs Per Day Inputs   Day  One   Day  Two     Day  Three   Total    Walls  of   Ark  budget   Salaries   40  shekel   160  shekel   80  shekel   280  shekel   Equipment   315  shekel   350  shekel   665  shekel     Materials   7000  shekel   7000  shekel  
  • 17. Operations and Finance Workbook: Basic Budget Worksheet Goal   Needed  Inputs   Input  Cost   Time/Units   Task  #1   List  inputs  needed  here   List  cost  per   List  quan3ty   unit  of  input   of  units  or   here   amount  of   3me  here   Task  #2   Inputs   Cost/Unit   Quan3ty   Task  #3   Inputs   Cost/Unit   Quan3ty   Task  #4   Inputs   Cost/Unit   Quan3ty    
  • 18. Operations and Finance Elements of an Organizational Budget: •  Projected income •  Projected expenses •  Categories and line items •  Monthly and annual projections
  • 19. Operations and Finance How Will You Cover Your Costs?   •  Plan to match revenues accordingly •  (Basic) sources of revenue: –  Program revenues –  For-profits: Investments –  Nonprofits: Grants and donations •  Cash •  In-kind •  Remember: Those giving you money want to see what you are spending it on!
  • 20. Operations and Finance Workshop: Build a Quick Budget • In groups of three, choose one venture • Revisit the inputs listed in the workplan from your last workshop • Group similar line items (budget categories) • Discuss potential sources of revenue • If you have time, do it for another venture
  • 21. Operations and Finance Worksheet Online: Budget Template
  • 22. Operations and Finance Remember: It Takes Time • No one expects you to launch everything at once • Developing a roll-out plan and a budget are critical to gaining credibility • Always start with low resource needs, and build requirements as you go • Revisit your workplan and budget monthly!
  • 23. Operations and Finance A Look at the Venture Milestone • Please provide a detailed workplan for at least three phases over the course of the first year and a supplementary budget expressing the financial implications of taking those steps. • If you’d like, you can use the Work Breakdown Structure (WBS), expressing all tasks SMARTly: Specific, Measurable, Attainable, Relevant and Timebound. • You can use the Simple Budget Template that’s online, or another template for your budget.
  • 24. Operations and Finance Every Gold Loop Counts • While everything is a work in progress, the Workplan should try to anticipate your venture needs • Be conservative in planning: things always take longer and cost more • The more you think through the details, the less you’ll worry about them later. Ventures are a collection of details – and out of the details beauty emerges.