This document provides information about the information systems used at Jamuna Bank Limited. It discusses the bank's core banking software called Equation Banking System, front end software called Equation Branch Automation, and reporting software called WebForm. It also mentions other technologies used like the bank's website, mail server, Q-Cash ATM system provided by Flora Limited, and SWIFT system for international transactions. Some problems with the current system are discussed as well like regulations from Bangladesh Bank, user security concerns, lack of skilled employees, and customer awareness of internet banking. Recommendations are made to develop an SME information system, increase security further, and improve information systems for customers, employees and invoices.
10. What are the available information technologies?
• core banking solution.
• Mail server
• Website
• Core Banking Software: Equation Banking
System
• Front End Software: Equation Branch
Automation
• Reporting software: WebForm
23. Q-Cash ATM system and its Safety..
• 24*7 hours service.
• Cash withdrawal Round The Clock from any Q-Cash
logo marked ATM booths.
• POS transaction (shopping malls, restaurants,
jewellaries etc)
• Enjoy overdraft facilities on the card (if approved)
• Utility Bill Payment facilities
• Cash transaction facilities for selective branches
nationwide
26. SWIFT System In Jamuna Bank
• Society for Worldwide Inter-bank Financial
Telecommunication
• fast and accurate communication network
• Letters of Credit, Fund transfer etc.
28. Several Problems…..
• Rules and regulation of Bangladesh Bank
• User security concern.
• Lack of skilled employee.
• Customer and client’s awareness to internet
banking system.
• FLORA software problem