1. Statement Totally Agree
Disagree
1 Overall Framework and Strategy 1 2 3 4 5
1.1 My organisation has a clear purpose
1.2 There is a set of strategies consistent with my department's purpose
1.3 The strategies are accepted, agreed and supported by staff
1.4 The strategies clarify the priorities and assist my organisation to evaluate its performance
1.5 Orgazational performance is clearly measured
1.6 Mission and vision is clearly defined
2 Structure and functions
2.1 My department has an official departmental structure
2.2 The structure is consistent with and supports the department's purpose
2.3 The roles and functions of divisions and roles are clearly defined
2.4 We have job descriptions
2.5 We have job descriptions, but not up to date
2.6 We have job descriptions but not very detailed or accurate
2.7 Jobs descriptions are up to date, detailed and accurate
3 Systems and Procedures
3.1 There are mechanisms to coordinate different departments and units in my department
3.2 A financial management system is in place
3.3 A personnel information system is in place
3.4 A human capital development program is in place
3.5 A management information system is in place
3.6 A performance eveluation system is in place
3.7 Planning processes are effective for the business
3.8 Processes are clearly defined in the SOP
3.9 The financial management system is desirable
3.10 Personnel information system is reliable
3.11Human resource development program is responsive to staff needs
3.12 Perfomance evaluation system is effective and fair
3.13 Performance evaluation system is conducted annually
3.14 Management information system is utilized to support decisions
4 Staff
4.1 There is a clear recruitment policy
4.2 Recruitment policy is followed by all
4.3 There is just the right number of staff in my department
4.4 The department has no problem recruiting the right kind of people
4.5 Staff members have the right qualification and academinc background
4.6 Staff members have relevant work experience
4.7 Staff members have the right skill set
4.8 Woman and men receive equal treatment in staff promotion
4.9 Promotion is based on merit
5 Training
5.1 There is a formal training policy
5.2 Training needs analysis is reguarly done
5.3 Training needs analysis is systematically undertaken
5.4 Training programs address the actual needs of the participants
5.5 There is staff training plan for continous development
5.6 There is continuing staff development program in my department
5.7 There is equity in the granting of training opportunities
5.8 Monitoring learning outcomes systematically is conducted and fed back to training plans
and subsequently course designs
6 Management Process
6.1 Management is visionary and strategic
6.2 Management style is participative
6.3 Management style encourages individual initiative and creativity
6.4 Management style is flexible
6.5 Planning is participative
6.6. Decision making is information-based
6.7 Decision making is decentralized
6.8 Reward system is fair and equitable
7 departmental culture
7.1 My department is results-oriented
7.2 There is trust between top management and the rest of the staff within the organisation