1. QUESTIONARE
1. Name-_________________________
2. Gender- M [ ] F [ ]
3. Occupation-_____________________
4. Address-________________________
5. Contact no-______________________
6. Do you have any mobile?
Yes [ ] No [ ]
7. which company are you having?
A] samsung [ ] B]Nokia [ ]
C] LG [ ] D]others [ ]
8.Are you using bsnl 3G services?
Yes [ ] No [ ]
9.Which service are you using?
Postpaid [ ] Prepaid [ ]
10.By which promotional activity do you know about bsnl 3G??
A] tv adds [ ] B] hordings [ ]
C] news papers [ ] D] others [ ]
11 . Is any bsnl marketing executive personally meet you to tell about bsnl 3g?
Yes [ ] No [ ]
2. 12. which factor motivated you to use bsnl 3G?
A] friends [ ] B] colleagues [ ] C]family members [ ] D]others[ ]
13.what is the most attaractive feature of bsnl 3G?
A]video calling [ ] B]high speed internet [ ] C] price D)others [ ]
14.what is the reason for prefering bsnl 3 G?
A]price [ ] B] network [ ] C]services[ ] D] others[ ]
15.Which plan are you using in Bsnl3G ?
A]3G Nestham [ ] B]3G Vennela Super [ ] C]3G Vennela Match [ ] D] 3G Special[ ]
16.Which data Plan do you most prefered in bsnl 3G?
A]Plan Voucher -51 [ ] B]STV 103 [ ] C] STV 302 [ ] D] STV 502[ ] E]others
17.Are you used any Bsnl 3G USB data card?
Yes [ ] No [ ]
18. Which tarrif plan are you using in Bsnl 3G USB data card?
A]16000 [ ] B] 2000[ ] C]4000 [ ] D] 4500[ ]
19.Are you using any short term validity data card vouchers?
Yes [ ] No [ ]
20. Which STV voucher .Are you using any short term validity data card vouchers?
A]1O [ ] B] 21[ ] C]50 [ ]
21.Are you using which type of apps mostly in Bsnl 3G?
A]video calling [ ] B]Live TV [ ] C] Games D)Social net working [ ]
22.which type of socialnetworking are you using in Bsnl 3G?
A]facebook [ ] B]Orkut[ ] C] Twitter [ ] D]others
3. 23. what is the reason for prefering bsnl 3 G?
A]price[ ] B] network [ ] C]services [ ] D] others [ ]
24. do you satisfied with our bsnl 3 G?
Yes [ ] No [ ]
25. How would you rate the attractiveness of our product?
A]Very attractive [ ] B] Attractive [ ] C] Neutral [ ]D] Not attractive at all [ ]
26. how would you rate your exoerience of using our product?
A]excellent [ ]B] good [ ]C] bad [ ] D]terrible [ ]
27. What is the main problem faced by you in bsnl 3G?
______________________________________________________
_______________________________________________________
28.Any Suggestions?
_______________________________________________________
_________________________________________________________