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19BE_Lecture_12.pdf
1.
© 2015 Cengage
Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 1 Part Four Implementing Business Ethics in a Global Economy Chapter 10 Business Ethics in a Global Economy
2.
Global Business Brings
together people from countries with varying cultures, values, laws, and ethical standards International businesspeople must understand the values, culture, and ethical standards of their own country Must be sensitive to the same in other countries Success requires understanding the global business environment © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 2
3.
Global Culture, Value
and Practices Country cultural values: Are specific to countries, regions, sects or groups National culture: Everything in our surroundings that is made by people Both tangible and intangible Each nation has a cultural belief about acceptable business activities Subcultures can be found within many nations © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 3
4.
Classifying Cultural Differences
Geert Hofstede identified four cultural dimensions that impact the business environment Individualism/collectivism Power distance Uncertainty avoidance Masculinity/femininity © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 4
5.
Self-Reference Criterion (SRC)
The unconscious reference to one’s own cultural values, experiences, and knowledge The idea that “we” differ from “them” Common in international business We react based on our knowledge Accumulated over a lifetime Grounded in culture of origin © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 5
6.
Cultural Relativism The
concept that morality varies from one culture to another Believes ‘right’ and ‘wrong’ is defined differently by each culture Can be a rationalization for straying from one’s cultural values © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 6
7.
Global Common Values
Shared across most cultures; often based on religion, reflected by law Desirable common values Integrity, family and community unity, equality, honesty, fidelity, sharing, and unselfishness Undesirable common values Ignorance, pride and egoism, selfish desires, lust greed, adultery, theft, deceit, lying, murder, hypocrisy, slander, and addiction © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 7
8.
Economic Foundations of Business
Ethics Economic and political events and natural disasters can affect the global ethical decision making environment Many ethical issues emerge in coping with crises The last global recession caused massive public distrust People are now discussing, and even revising, some fundamental capitalism concepts and assumptions © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 8
9.
Risk Compartmentalization Occurs
when corporate profit centers are unaware of the consequences of their decisions on the firm as a whole No single person can be blamed, the problem is systemic © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 9
10.
Key Figures in
Modern Economics Adam Smith Laissez-faire capitalism John Maynard Keynes Government can stimulate the private sector Milton Friedman Return to self-regulating free market system © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 10
11.
Keynes and Friedman Agreed
That: 1. People have rational preferences among outcomes that can be identified and associated with value 2. Individuals seek to maximize utility; firms seek to maximize profits 3. People act independently on the basis of full and relevant information © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 11
12.
Economic Systems Socialism:
Advocates that wealth and power be shared across society, based on the amount of work expended in production Karl Marx Social democracy: Private ownership of property, but a large government Formed in the 1940s as an offshoot of socialism Bimodal wealth distribution: Many poor people, concentrated wealth at the top and a small middle class Multinational corporations concentrate control of the global economy to a few companies © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 12
13.
Two Schools of Economic
Thought Rational economics: Assumes that people are predictable and base their decisions on maximizing utility based on resources Behavioral economics: Assumes that humans do not always act rationally due to genetics, emotions and learned behavior © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 13
14.
© 2015 Cengage
Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 14 © Cengage Learning 2015 Economic Capitalism Country Differential
15.
The Multinational Corporation
(MNC) Public companies that operate on a global scale, without significant ties to any one nation or region The highest level of international business commitment Characterized by a global strategy of focusing on opportunities throughout the world Subject of much ethical debate due to their size and financial power © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 15
16.
Business for Social Responsibility
(BSR) Many MNCs have joined this globally based resource system Tracks emerging issues and trends Provides information on corporate leadership and best practices Conducts educational workshops and training Assists organizations in developing practical business ethics tools © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 16
17.
© 2015 Cengage
Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 17 Source: Adapted from “Global 500: Fortune’s Annual Ranking of the World’s Largest Corporations,” CNNMoney , http://money.cnn.com/magazines/fortune/ global500/2012/full_list/ (accessed May 16, 2013). CIA World Fact Book , https://www.cia.gov/library/publications/the-world-factbook/fields/2195.html (accessed May 16, 2013). Country GDP (millions in $ U.S.) Company Revenues (millions $ U.S.) United States 15,650,000 Royal Dutch Shell 484,489.0 China* 12,380,000 Exxon Mobile 452,926 Japan 5,984,000 Walmart 446,950 Germany 3,367,000 BP 386,463 India 1,947,000 Sinopec Group 375,214 Iran 483,800 China National Petroleum 352,338 Argentina 474,800 State Grid 259,142 Taiwan 474,100 Chevron 245,621 Denmark 309,200 ConocoPhillips 237,272 Greece 255,000 Toyota Motor 235,364 *Note: Because China bases its exchange rate on the fiat, purchasing power parity was used to get a better comparison of its GDP compared to other countries. Comparing Countries and Corporations
18.
Emerged from
Bretton Woods agreement, 1944 Makes short-term loans to member countries Provides foreign currencies for its members Promotes responsible business conduct Recommended new rules for large firms which represent the biggest systemic risk © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 18 The International Monetary Fund (IMF)
19.
The United Nations
(UN) Founded in 1945 193 member nations Goal to promote world peace, improve inter- country relations, and support better standards and human rights Focuses on environmental and human rights issues © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 19
20.
The United Nations
Global Compact A set of ten principles promoting human rights, sustainability, and the eradication of corruption Collaborative arrangement between businesses, governments, NGOs, societies, and the UN Voluntary membership Members report on progress toward goals © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 20
21.
Ten Principles of
the UN Global Compact © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 21 Human Rights • Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and • Principle 2: make sure that they are not complicit in human rights abuses. Labour • Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; • Principle 4: the elimination of all forms of forced and compulsory labour; • Principle 5: the effective abolition of child labour; and • Principle 6: the elimination of discrimination in respect of employment and occupation. Environment • Principle 7: Businesses should support a precautionary approach to environmental challenges; • Principle 8: undertake initiatives to promote greater environmental responsibility; and • Principle 9: encourage the development and diffusion of environmentally friendly technologies. Anti-Corruption • Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery. Source: “The Ten Principles,” United Nations Global Compact, http://www.unglobalcompact.org/AboutTheGC/TheTenPrinciples/index.html (accessed May 16, 2013).
22.
The World Trade
Organization (WTO) Established in 1995 at the Uruguay round of the General Agreement on Tariffs and Trade (GATT); 159 member and observer nations Administers trade agreements, facilitates trade negotiations and settles trade disputes Monitors trade policies of member nations Addresses economic and social issues of many industries; attempts to reduce trade barriers Provides legally binding ground rules for commerce Not all countries agree with the WTO on free trade © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 22
23.
Dumping The practice
of charging high prices for products in domestic markets, while selling the same products in foreign markets at low prices; often below cost Places local firms at a disadvantage The U.S. has anti-dumping laws in place © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 23
24.
Global Ethical Risks
Key areas of international risk Emerging markets carry significant risks for international investors Chinese leadership is promoting nationalism, which could threaten its relationships with other countries The economic outlook for many Eurozone countries remains weak © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 24
25.
Global Business Ethics and
Legal Issues © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 25 U.S. Ranking European Ranking Important Issues 1 1 Code of Conduct 2 5 U.S. Antitrust 3 3 Mutual Respect 4 7 U.S. Foreign Corrupt Practices Act (FCPA) 5 4 Conflicts of Interest and Gifts 6 9 Proper Use of Computers 7 Insider Trading 8 6 Financial Integrity 9 Confidentiality 10 Records Management 11 Labor and Employment Law 12 8 Intellectual Property 2 Global Competition Law 10 Global Anti-bribery Requirements 11 Ethics and Values 12 Export Controls Source: Adapted from Integrity Interactive Corporation, “Top Compliance Concerns of Global Companies,” http://www.i2c.com (accessed May 16, 2013).
26.
Bribery Bribery’s acceptance
varies by country Can be a challenge to determine what a bribe is Bribery laws and regulations The U.S. Foreign Corrupt Practices Act (FCPA) prohibits companies from paying foreign officials to keep/obtain business, with exceptions The U.K. Bribery Act goes much further Most developed countries recognize bribery is not conducive to business However, companies must determine what constitutes a bribe © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 26
27.
Antitrust Activity Antitrust
laws are meant to encourage fair competition Countries have differing levels of protections Can create difficulties in international business Vertical system: A channel member controls the entire business system Can occur when MNCs are allowed to grow unchecked and create a monopoly Reduces competition and can put small competitors out of business © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 27
28.
Internet Security and
Privacy Serious Internet crimes have garnered public attention Cyber hacking, Trojan horses, worms and malware Privacy violations Hacking into people’s personal accounts Tracking users through their mobile phone apps Company’s use of personal information © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 28
29.
Human Rights An
inherent dignity with equal and inalienable rights The foundation of freedom, justice, and world peace Codified in the UN Human Rights Declaration Is becoming a serious issue for companies due to the health care issue Many question whether health care is a right or a privilege © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 29
30.
Health Care A
major global human rights issue Over a billion people lack access to health care globally Patents assign rights to companies, who can charge what they wish Some companies are dropping costly employee insurance plans, leaving more people without affordable insurance © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 30
31.
Labor and Right
to Work Many people work outside their homeland International firms today have many global ethical concerns related to labor Gender pay equality Right to join unions Standards of living © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 31
32.
Compensation Living wage:
The minimum wage that workers require to meet basic needs Some MNCs choose to outsource to countries that do not have a minimum wage Executive compensation A major topic during the last global recession Growing global demand for alignment between managerial performance and compensation © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 32
33.
Consumerism The belief
that consumers should dictate the economic structure of society States that consume goods at an increasing rate is desirable Equates personal happiness with purchasing and consuming products Made-to-break (Planned obsolescence): Encourages consumers to buy more items Detractors use the U.S. as an example of non-sustainable consumption © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 33
34.
Ethical Decision Making in
Global Business Ethical decision making is essential to successfully operating a global business Some MNCs have created officers/committees to oversee global compliance issues Successful implementation of a global ethics program requires extensive employee training Global firms must tailor programs to international markets Global ethics is not “one size fits all” © 2015 Cengage Learning. All rights reserved. May not be copied, scanned, or duplicated, in whole or in part, except for use as permitted in a license distributed with a certain product or service or otherwise on a password-protected website for classroom use. 34
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