1. Human resource
Zappos encourages the hiring and training of employees with diverse ethnic backgrounds. Hiring a
diverse of employees helps the company to serve a diverse customer base. For many companies,
these are important factors to cosider when attracting, motivating, and retaining the appropriate
mix of human resources.
We begin our study our study of human resources management (HRM) with an overview of how
business acquire, maintain, and develop their human resources. After listing the step by which firms
match their human resources needs with the supply acailable, we explore several dimensions of
cultural diversity. Then we examine the concept of job analysis. Next, we focus on a firm’s recruiting,
selection, and orientation procedures as the means of acquiring employees. We also describe forms
of employee compensation that motivate employees to remain with a firm and to work rffectively.
Then we discuss methods of employee training, management development, and performance
aprraisal. Finally, we consider legislation that affects HRM practices.
Human resources management : an overview
Human resources management (HRM) consist of all the activities involved in acquiring, maintaning,
and developing an organization’s human resources. As the definition implies, HRM begins with
acquisition – getting people to work for the organization. The acquisition process can be quite
competitive for certain types of qualified employees.
HRM activities
Each of three phases of HRM – acquiring, maintaning, and developing human resources – consists of
a number of related activities. Acquisition, for example, includes planning, as well as the various
activities thatt lead to hiring new personnel. Altogether this phase of HRM includes five separate
activities. They are as follows:
- Human resources planning-determining the firm’s future human resources needs
- Job analysis- determining the exact nature of the positions
- Recruiting- attracting people to aply for positions
- Selection- choosing and hiring the most qualified applicants
- Orientation- acquainting new employees with the firm