High risk populations with NIEM

Using a source system and Facts to
base management decisions...an ISO
principle
Wicked Design Solutions Copyright @ 2014 Lisa Martinez 408-638-9016

 I’m not sure what the numbers are telling you in your
company
◦ Let’s look at one example
 For the purpose of this example;
 Assume we want to estimate the taxable income for IRS using population data
 We might plan and build according to the results “forecast” the states income.

Subjective Data Fact-Tax revenue
 NO!
 While the total population is
important for forecast of tax
debt
◦ The table shown DOES NOT
acquire the total accurately
 Forecasting revenue
◦ We could build for the 190 and
then we over-use
◦ We could never get things right.
190 million taxable

The following materials aids in the
potential of building a 0-5 year old model
with sustainability and incorporate NIEM
into the model.

 Beginning with an example of what we DONT want
◦ Competency to Capability Assessment
 We don’t know how to use data effectively
 SWOT assessment
◦ Truth Statements
 High risk population threats
 User Stories
 Families First
 Education of a workforce targeting NCLB populations early care or stage 1
teachers credentials funded for students to attain a Bachelors Degree.
 CFR – Underserved population
 Escutia 1998 legislation returns all unused funds to the lowest performing zip codes
 Veterans
 Seniors

 Crisis Prevention Capabilities
◦ Allowing children to start school ready
 Crisis Mitigate Capabilities
◦ Allowing us to detect and mitigate any early signs of a disability,
developmental delays, neglect, physical or sexual abuse
 Crisis Response Capabilities
◦ Allow the crisis management response contacts in the event of a crisis
 Crisis Restore Capabilities
◦ Allowing us to support families from birth
 Custody and Visitation from Birth – a right to have both parents
 Grandparents rights – a right for children to have a backup plan if the home
becomes unsafe.
Prevention Mitigation Response Restore
Strategy
and
Vision

High risk or most vulnerable populations

Strengths Weakness
 Budget dollars are not new
◦ The funding model must remain
◦ The work has been done
◦ A model program has proven a
number of high tech advances
 Grants are available
◦ Standards were designed with
knowledge of same agencies in
each state and opportunity to
adopt the model across the nation
 The local governance model
fails
◦ Personal agenda’s drive our
decision making
◦ A parent cannot participate in a
system which wants a warm body
or a token approver
 Our planning hasn’t factored
the wicked messes and
systems of messes we have
today.

Opportunities Threats
 Create teams of like minded
people to execute the model
◦ Benchmark strengths of high
school students
◦ Build enthusiasm amongst the
student population.
◦ Partner with universities to
research and establish a strong
system of support and learning
 Leverage models that work
◦ Protect high risk - first
 Not aligning the resources across
the nation
◦ Using data in ways it’s not intended
or not having the skills to know how
to use data.
 Missing the connection with
Cyber-security
 Missing the opportunity to take
action as one nation.
 Thinking like politicians instead of
thinking about people
 Private Industry moving against
the needs of the people

The majority has become the minority
What could happen to our economy?

More Women in the State Focus on Veteran Helps Men
0
2000000
4000000
6000000
8000000
10000000
12000000
Veterans Non Veteran
Males 980349 10827552
Females 98889 11687471
Population
Civilians to Veterans ages 18-64
13400000
13500000
13600000
13700000
13800000
13900000
14000000
14100000
14200000
14300000
Male Female
Total Population 13680413 14214354
NumberofPersonsoverage18
Total Population over 18 under 64 by gender
• The measurement tells us we are going to be in serious trouble if we don’t balance
the education and economic work opportunities.

Prevent Risk and Economic Crisis Mitigate Crime (includes white collar)
 Prevent loss of civil liberties
◦ Prevent Profiling
 Prevent Abuse of Federal
Funds
◦ threats to children
◦ threats to seniors
◦ threats to disabled
 Identify Terrorist cells at the
borders or in major cities
 Identify behaviors associated
with organized crime
 Ensure the rights of people and
voices can be heard.
 Fault Tolerant systems for
secure and reliable records.
◦ Ensure privacy and protection for
high risk populations
 Ensure people are educated
and trained to avoid criminal
lifestyles
 Ensure systems are promoting
economic sustainability for all
Copyright @2013 Wicked Design Solutions
Lisa Martinez 408-638-9016

Objectives Outcomes
 Prepare an educated child
development workforce
◦ Increase the number of family child
care openings in underserved areas
of the county
◦ Agencies located outside the 5 mile
travel zone – serving pockets of
poverty (I’m told)
 Continuing Education Programs
◦ Community College in a zip code
with zero below median civilians
◦ Increase the number of ECE
teachers with a bachelors degree to
meet the demand in underserved
areas
 We know many childcare
businesses were opened in
areas without the demand.
◦ Providers were never told the
children from poor areas are
unlikely to travel to their location
 Many grants were funded
using Child Development funds
◦ Students moved into high tech
careers rather than child
development
Threat
Proven practices
exist and the local
preference elects
to duplicate and
waste rather than
adopt best
practices

Teen Mothers Race
-
20
40
60
80
100
120
140
95110
95111
95112
95113
95116
95117
95118
95119
95120
95121
95122
95123
95124
95125
95126
95127
95128
95129
95130
95131
95132
95133
95134
95135
95136
95138
95139
95148
Mothers Under 20 years at Birth
Under 20 -
100
200
300
400
500
600
700
800
95110
95111
95112
95113
95116
95117
95118
95119
95120
95121
95122
95123
95124
95125
95126
95127
95128
95129
95130
95131
95132
95133
95134
95135
95136
95138
95139
95148
Series of Zip Codes by Race in Radar
Asian
SE Asian
Black
Filipino
Hispanic
Hawaii Pac.Isl
White
Two+ Races
Other/Unk
2009 Birth and Population file

Domestic Violence Victims Fathers as custodial parent
 Countless women have applied
for Grants to go into child
development or teaching
◦ No confirmation
◦ No response on application
◦ All have had to go to community
colleges
◦ All must pay for school on their
own with a small percentage from
FAFSA or school grants
 Men who are sole caregivers
have to attend classes as the
only man in the room
◦ Even classes chosen to take to
help them recognize early warning
signs of medical or mental health
issues aren’t available without
traveling out of the area
 Men need stay away orders
too!
 Men need supervised visitation
too!
Weakness

 Protecting people from false accusations and victims of white
collar crime
◦ 80% of the names collected by 16 organizations in the county were
duplicate – lean success
 The types of duplicates are wicked problem types
 Example; why was my name on different list a total of 4 times
 I’ve never even been allowed to apply
 I was not waiting and can only hope no-one ever tried to claim me in their
programs.
My challenge-the money comes from the Federal funds through state, into county
or LEA who pays the provider directly. Parents never touch or see the money.

 The high risk populations must be prioritized and protected.
◦ Seniors are called almost daily in one case I personally recorded the
following;
 A widow of a veteran
 Recovering “vaginal mesh” patients are targeted about the class action law suite
they can file
 Is this the type of capitalism we want in our nation?
 Caller claims the department of health notified the callers company to aid victims in
collecting their part of the civil suit. Violation HIPPA
 Caller claims the next day the center for disease control notified his company
 Everyday someone calls this women - identifying themselves as someone who
MUST speak to her about her “x” surgery.
 In two separate calls on two separate days the caller was informed they were not
authorized to have the woman’s private medical data and an attorney was handling
her civil suit.
 Both days the caller insisted she needed to send the man her private information
to allow her case to move forward.
 The woman is registered on the do not call list
Vector Type High Risk Vector Person ID
Over age 65 HP1 Yes
Female HP1.A Widow
Veteran HP1.B Navy- ALS Death
Do not call Yes
Disabled HP5 Mentally Disabled

Total HP 1 Seniors over 65 Total HP 1.A Gender and HP1.B
Male:
Female:
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
Veteran
Nonveteran
SeniorsTotal Veteran Nonveteran
Male: 844,379 1,028,133
Female: 29,293 2,398,701
Total High Risk by Veteran Status and
Gender in California
Total Civilian over 650
500,000
1,000,000
1,500,000
2,000,000
2,500,000
Males
Females
SeniorsTotal
Males Females
Total Civilian over 65 1,028,133 2,398,701
California Over 65 High Risk Population
by gender
• Women represent more than 50% of the population over 65

Prepare Mitigate
 Shortest life expectancy for
men are in the aboriginal and
native populations
◦ Mental Health needs go untreated
◦ Diabetic related illnesses
◦ Teen suicide rates are high
◦ Girls are raped by non-natives and
never reported
◦ Women are beaten by men who
have no hope
◦ Children are taken by foster care
system for being poor
 Seniors are targeted for economic
abuse
 Seniors are neglected and often
abused
 Children – Waiver Schools
◦ Identity stolen-white collar crime
◦ Farmworkers – seasonal
◦ Used as domestic workers without
benefits
◦ We are in crisis mode with few
educated and no economic
sustainability nor income on the tax
system
◦ We could never build enough
prisons to house the population

0-5 Year old and Adult Seniors K-5 Rocketship Education
 An organization exist in Santa Clara
county with an advanced technology
portfolio proven to maintain 1.2%
error rates.
 Serving child care workforce
development
 children of all ages
 Seniors in the food program (federal)
 Parent Voices a statewide advocacy
group led by parents who organize at
the county and annually hold a march
in Sacramento to retain funding into
the welfare to work payment
programs.
 In the first two years, the schools were built
from the ground up, led by the local Parents
Acting with Churches and Teachers (PACT)
organization to spearhead the rapid
expansion of schools in Santa Clara County.
 Immigrant children jumped from the lowest
performing schools to the highest in their
demographic, by year 3, by year 4 more
than 50% of the students had transitioned
from lowest to highest in the state, by year 5
the charter system won their petition to the
county for 20 schools breaking down the
district barriers.
 By year 5 the schools were outperforming
the wealthiest schools in the state.

Proven-modeled and operational
Scalable-replicate in other counties
Resilient-cloud
Secure-SAAS off premise

Person Centered New Security and Resilience
Person New
0-5 X
K-5 O
6-8 O
9-12 X
13-16 X
Workforce X
Seniors X
 Cyber-Security Adopting NIEM
◦ Using Pattern Language
 Intimacy Gradient
 NIEM architecture – access
◦ Personal Cloud
 TMN Server – Linux
 The Meta Network Bundle
 Resilience
◦ Violence
 Crisis
 Risk
 Problem
 Incident
CDD
DHS
IRS
CFP
Expected =x
Optional = 0

Variables Access None
Lives with both parents
Sustainable Income
Safe Child Care
Healthcare
Food
Housing
Education
Access to Grandparents
0-5 yrs.
k-5th
6-8th
9-12th
13-16th
Workforce
Seniors
Understanding the whole child to apply the right amount of effort to restore wellness

 Proven Models
◦ Reviewed or recommended based on whether other counties have
the same service organization.
◦ Reviewed based on ability to adopt the same cloud service model.
◦ Based on flexibility in local decisions.
CDD
DHS
IRS
CFP
Benefits 0-5
years
K-5 6-8 9-12 13-16 Workforce Seniors
One Record Personal Cloud
Prelude – Team Career
X X X X X X X
Safe Child Care - CPR X X X
Taxes – linked to childcare X X X X
Early Detection-certification X
Violence Detection X X X X
Food Program X X X
Cyber threat awareness X X

Child
No
Yes
1
Do
nothing 2
Human ecology workforce bullying
Human ecology diversity and inclusion better
interactions
1 Health
2 Education
3 Housing
4 Family
No
Yes
Father role from the start, legal, emotional and
presence
Investigate a safe place for both parents to act in the childs
interest
Child has access to both parents Success
Mental Halth and Self Esteem
Needs of the Child
Copyright @2013 Wicked Design Solutions Lisa Martinez 408-638-9016

High
Probability
of Success
Proven in Santa
Clara County, CA
10 Years
Every County has
a resource and
subsidized child
care agency
Minute Menu is a
cloud solution
Local clients and
db server in
Washington, DC
Adopt NIEM (new)
Copyright @2013 Wicked Design Solutions Lisa Martinez 408-638-9016

• Enable self worth and
contribution to self and
community
• Parents work
• Parents look for work
• Parents attend school
Improves
Public and Private Life
• New Family child care business
owners
• Child Development Centers
• Exempt Family Child Care
• A select group of adults in non-
poverty zip codes are funded to
attain a bachelors degree in CD
Sustains
Economic and Social life • Safe Places for care
• CPR certified
• Child Nutrition Food Programs
• Early detection of any learning
delays
• Bio-metrics handprint piloted in
Santa Clara County.
Mitigates
Safety and Health
Children in Care
Person Yes
0-5 year olds x
9-12 grade Aspiring Teachers X
Parents and Providers workforce x
Seniors x
National Information Exchange Model

 If we are to build resilient communities we need a constant economic
income avoiding the debt makes sense
 If we build companies in a community, doesn’t it make sense to put
those people to work?
◦ If they are uneducated, educate them.
◦ The equality problem isn’t about you and your learned behaviors its about
looking beyond the barriers you’ve built. It’s about America and the values we
choose to honor.
 Is being poor or struggling to learn the end of child’s future
◦ A poor person “has more to prove and far more chance of being loyal” these are
survival skills.
◦ Life lesson’s help us to be more alert and to recognize the signs of threats and
to feel compelled to protect our employers.
◦ A poor person has far more chance of being adaptable and able to deal with
difficult situations, it’s a life skill.
 No one wants to poor and no one wants a hand out, a hand up would be
perfect, not getting in the way or building barriers makes us human.

Intimacy Gradient Levels (NIEM group)
 Whole government moves from high cost low
enforcement and low effectiveness in government
 action ready using EA as the transformation opportunity
A hierarchy of authority implies the top level rules are adopted at the lowest level
 Intimacy gradient level 3 Federal
 Intimacy gradient level 4 state
 Intimacy gradient level 5 county
 Intimacy gradient level 6 city
 Intimacy gradient level 7 community
 assume Facebook, Google+, Twitter, Yahoo, Instagram, About.me with public access
to minimal viable information based on NIEM adoption.
Local control would only be achieved through adoption of standards universally
Access Group X
Tax Debt X
Healthcare X
Education X
Justice System X
Federal, State, Local X
 By Lisa Martinez Copyright 2014 @ Wicked Design Solutions

IG Level Assumptions
IG1 A person has every expectation of privacy and technology has no viable reason for
capture or retention.
IG2 A person expects interactions may be monitored for intelligence purposes although
Federal limitations. Specific to tax payer service layer inputs from IG3 to IG2
Published by Federal. Emergency response or notifications are published to IG2
from IG3
IG3 A person can expect interactions with Federal (view summary total Receipts) in
view form with any response to Federal Tax inquiries from IG2 pushed to Federal in
IG3 from the person or parent on behalf of the child
IG4 Any issues identified by healthcare providers are pushed from IG 4 to IG3 with
provider views and interactions limited to IG4. A person will respond from IG3
IG5 Educators will report into IG3 from IG5 including any mandated reporter to
community support system (TBD)
IG6 Justice System reports into IG3 from IG6

David Ing – INCOSE 2014 Intimacy Gradient

IG6
IG5
IG4
IG3
IG2
IG1
IG Level “Who” can be assigned to a group
IG1 Private a person is alone without devices
IG2 Private with Device and in own domain
IG3 Federal Tax pushes to view in IG2
IG4 Medical and Mental Health with in IG4 with
inputs to IG3
IG5 Education and Mandated Reporters push to IG3
and interact in IG5
IG6 Justice System “Pushes to” IG3 with interactions
in IG6
*See NIEM recovery use case assumes all IG2-5 data secured by region

Crisis
Escalates a risk to crisis when
external stakeholders are
threatended life or liberties
Risk
Problem esclated to risk
May reach a customer or supplier
Detected by prevent and detect
controls
Problem
More than three users
More than three incidents
Unrelated or ongoing issue
Incident reported by a person
Minimum
Viable System Model
a universal crisis management service
Systems Theory assumes general or
generic themes or concepts.
In design thinking patterns and
identification of patterns in unrelated
subjects we have another opportunity
with leverage points and re-use.
Cybernetics - Viable System Model enables self governing systems which identify, planning, director which includes collaboration and coordination.
We must assume the most difficult part of change has always been the people changes, mental models or ways we manage our work and tools are
meant to improve our process work. Design for the rule and enable variance, with an exception path for systematic self governing systems. anges.
When you can show value and gain buyin before changing the users environment you are far more likely to succeed.
Using a consistent framework for both personal and technical issues allows us to manage expectations better and re-use the same tools in various
responding services.

MODEL United
Nations Youth
Community
Virtual Court Rapid
Response Network
SAFE Community Response
Network
Family Support
Equality and
Relationship
Building
CRISIS
Management
Network
Community Rapid
Response
Layers below expand to allow for
social media as a channel
Facebook Pages
Google+ pages
LinkedIn Groups

Crisis Preparedness
Minimum Viable Systems
• Ensure access to family
life – people, car and home
• economic life access to
work and financials
• health life – doctors
• private life – Employer
• public life - Social Media
• Devices – Phone and
provider
Locator – how does this help
in a crisis?
Re-use emergency response
service on NIEM

Targeted Fraud Victims

Federal to Local Thematic for Wellness
 Today, we are frustrated with
government
 The government provides us with
the vital needs.
 We need a more direct route to
the sponsoring government
 We don’t want the government
spying.
◦ We want the government to provide
services
◦ We need the government to protect
our civil rights and civil liberties
Economic
Safety
Healthcare
Family

If I own a Small Business on the left If I’m paid by an employer or spend

 Healthcare system should only require the family dimensions –
number of children, ages and geographical region by physical
residence.
◦ Service charges must be published using the very same concept used for
advertising on social media forums.
 The identifier assigned by the provider exchanges versus the patients name and
identifiable information very much like a private news feed post.
 Publish to a patient insured NOT TO a social media forum rather using the same concept for
organizing content delivery in a distributed architecture.
Healthcare
Data Service
Patient
Validation
Record
Service
Invoice
Business Service
The business service is the
way the user thinks about a
service capability component.

Preschool providers
in the NCLB
schools will be
family child care
new business

• Healthcare for child and family Legal – Grandparents Rights, Father
custody from birth
• Safe and Crisis Prepared Tax payers from birth
• Food Program – WIC Minute Menu for schools or Daycare

 Grandparents are history waiting to be explored or recorded
Fraud
Protection
Rapid Court
Grandparents
rights
Adult Food
Program
Authentic
Cooking Class
Monitoring
by students
Prelude
Online Wellness
Meter
Senior
Housing
Prelude
Mental
Health

Innovation In Recruiting Using data with Wisdom
 We have more women than
men in California
◦ Women are not equally
represented in the workforce nor
leadership roles
 Our first response immediately
restores male dominant
workforce
◦ Everyone will commit to helping
our veterans
 Imagine the possibilities if we...
◦ put equal focus on the family first
 If we try something new and
innovative
◦ We must allow students to build
their communities using open
source
◦ We must teach students how to
adopt standards and build
community support systems
◦ We must enable many with less
using proven solutions
◦ We adopt a national information
exchange model with pattern
language and personal clouds

 40 years ago-Russell Ackoff did research with 21 gangs in
Philadelphia, PA. He invited and paid 21 gang leaders to attend
and participate in research he was doing.
◦ The gang leaders were allowed to invent their own education and learning
model.
◦ 17 of 21 gang leaders have been working in private and public sector jobs
the remainder of their lives changed dramatically. Several of the gang
leaders went into intelligence work for the government.
◦ In another research study, storeowners were moving because of the
robberies in the neighborhoods.
 The kids from the neighborhood were paid to protect the store owners from crime.
The robberies stopped.
 If we want change, we have to do what works and innovate after
we are safe.

 Maybe middle school students could do some research on the
calls and ways these populations are targeted.
◦ Maybe we could make this a summer program to build safe neighborhoods
to protect the seniors and veterans
◦ Maybe we could make this afterschool program to build safe neighborhoods
protecting the seniors and veterans
 Maybe high school students can be trained with all the online tools
and work done outside their area can be brought in to them.
◦ Maybe we can pay them to make their schools safe
◦ Maybe we can pay them to run anti-bullying campaigns
◦ Maybe we can pay them to record and research and speak on what they
learned.
◦ We are creating new jobs and jobs that count!

I’m always open to feedback or additional content
to balance any of the conclusions.
I’m also happy to help get your teams going.

Women are far more likely to be
stalked by a stranger.
Men are stalked by an
estranged partner rarely a
stranger?.
Women who stalk men are least
likely to stalk a stranger.
(Men know the threat exist)
======================
Machine Learning without
Bias
Not proven yet!
Do you watch and understand
the ethical decisions in a video
game?
Do your child choose a police
officer or the bad guys?
What if these decisions kept
your child out of the best
college?Copyright @2013 Wicked Design Solutions

High risk populations with NIEM

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