2. Agenda
1. IT Focus Areas
2. IT Business Strategy Support
3. IT Projects Update
4. Next Steps
3. 1.0 IT Focus Areas
Innovation &
Business
Strategy
Support
Processes
Automation
Operations
- IT Systems Support
- Business as usual
- End Users Support
-Product Development
-Mobile Applications
-E-commerce
-Micro-Insurance
-On line transactions
-Partnerships
(Safaricom, Airtel etc)
-Work Smart approach
-Saved man-hours & costs
-Less manual interventions
-Optimized Processes
Business Growth
Efficiency
4. 2.0 IT Business Strategy Support
Traditional Delivery Channels Delivery of Alternate Delivery Channels
Branches Mobile Applications
Brokers Social Media
Agents Mobile Commerce
E-commerce
-Provide Better support for existing
channels
-Innovate within existing channels
-Collaborate with business teams to
develop Alternate delivery channels
5. 3.0 IT Projects Update
Project Name Project Description Status Start Date End Date
Actisure New Medical System Retail and SME complete. Regional
Implementation in 2014
1st Feb 2012 30th Nov(Corporate &
ATP)
IP Telephony Implement IP Telephony system Switch over to IPT done on 5th Nov 13.
Deployment ongoing.
1st July 2013 30th Nov 13
IT Assessment by
TCS
Review Jubilee systems
infrastructure
TCS 4th Nov 13 13th Dec 13
Jubilee Online
Channel
Revamp Jubilee website to enable
e-commerce
Ongoing 1st March 13 30th Nov 2013
HRMS System Implementation of a HR system Business Case complete. TBA TBA
CRM System Campaign management,
Prospects, Opportunity
Management
Technical deployment complete 30th July 13 30th Nov 13
Partnership Projects - Samsung – a micro-insurance
product targeted at Samsung
phones and appliances across
Africa region
- Ceva Ltd – A Phone based travel
insurance cover(travel insurance)
Ongoing (new initiative) TBA
6. • Completion of TCS Audit & implement recommendations
therefrom
• Rollout of a new IT Structure
• Implement Strategic IT Road Map(short term & long
term)
• Projects & Initiatives Planning with input from Business
teams
4.0 Next Steps