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Current trends in library management systems


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Marshall Breeding will present his view of the current state of the art of library management systems, the role of discovery products to improve end-user experiences, and give some perspective on what's emerging in the near future in the technologies that libraries will need to manage their operations and to provide services to their users.

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Current trends in library management systems

  1. 1. CURRENT TRENDS IN LIBRARY MANAGEMENT SYSTEMSMarshall BreedingDirector for Innovative Technology andResearchVanderbilt University LibraryFounder and Publisher, Library TechnologyGuides 03 February 2011 Axiell Users Conference
  2. 2. Abstract Marshall Breeding will present his view of the current state of the art of library management systems, the role of discovery products to improve end-user experiences, and give some perspective on whats emerging in the near future in the technologies that libraries will need to manage their operations and to provide services to their users.
  3. 3. Current state of the industry
  4. 4. Library Technology Guides
  5. 5. Public Libraries in Denmark
  6. 6. Libraries in Sweden – Map view
  7. 7. lib-web-cats coverage of Axiellcountries Map view  den  and  mark Listings  Sweden  Finland  Denmark
  8. 8. LMS market in Denmark PublicLibraries
  9. 9. LMS deployments in Sweden --Academic
  10. 10. LMS deployments in Sweden --Public
  11. 11. UK LMS Deployments(libraries)
  12. 12. LMS deployments in Germany
  13. 13. Dynamics of the ILS market
  14. 14. ILS Deployments in Germany
  15. 15. Lib-web-cats Technology Profile
  16. 16. Lib-web-cats extended for RFIDProducts
  17. 17. Lib-web-cats tech profile
  18. 18. Library Journal AutomationMarketplace Published annually in April 1 issue Based on data provided by each vendor Focused primarily on North America  Context of global library automation market
  19. 19. LJ Automation MarketplaceAnnual Industry report published in Library Journal: 2011: ?? 2010: New Models, Core Systems 2009: Investing in the Future 2008: Opportunity out of turmoil 2007: An industry redefined 2006: Reshuffling the deck 2005: Gradual evolution 2004: Migration down, innovation up 2003: The competition heats up 2002: Capturing the migrating customer
  20. 20. New Models… …no longer an industry where companies compete on the basis of the best or the most features in similar products but one where companies distinguish themselves through products and services that define different futures for their library customers.
  21. 21. Core Systems… Although ILS sales no longer completely define the library automation market, new sales and ongoing support of these flagship products continue as the largest and most reliable revenue stream.
  22. 22. Trends in Scandinavia Local companies and products consolidated into Axiell Very little presence of external international companies  Millennium (Innovative Interfaces)  Aleph 500 – Limited presence – many shifted to Axiell products More international systems in Academic Libraries Moving toward new public portal through Axiell Arena Little movement toward open source LMS
  23. 23. Compared to North America Significant consolidation, yet no vendor dominates entirely Library services available reliant on state and local government initiatives and resources Movement toward open source ILS – regional and state-wide projects underway
  24. 24. Key Context: Libraries inTransition Shift from Print > Electronic Increasing emphasis on subscribed content, especially articles and databases Strong emphasis on digitizing local collections Demands for enterprise integration and interoperability
  25. 25. Key Context: Library Users inTransition New generations of library users:  Millennial generation  Self sufficient – reluctant to seek assistance  Perceive themselves as competent to use information tools without help  Web savvy / Digital natives  Pervasive Web 2.0 concepts /  Inherently collaborative work styles
  26. 26. Key Context: Technologies intransition  XML / Web services / Service-oriented Architecture  Beyond Web 2.0  Integration of social computing into core infrastructure  Local computing shifting to cloud platforms  SaaS / private cloud / public cloud  Full spectrum of devices  full-scale / net book / tablet / mobile  Mobile the current focus, but is only one example of device and interface cycles
  27. 27. Dynamics of the Library Automation Scene  Evolutionary ILS  Revolutionary ILS  Open source and Proprietary alternatives
  28. 28. Evolutionary path Gradual enhancement of long-standing ILS platforms Wrap legacy code in APIs and Web services SirsiDynix  Unicorn (+Horizon functionality) > Symphony Innovative  INNOVAQ > INNOPAC > Millennium > Encore Civica  Urica > Spydus (Urica Integrated Systems, Amalgamated Wireless Australia, McDonnell Douglas Information Systems, Sanderson)
  29. 29. Competing Models of LibraryAutomation Traditional Proprietary Commercial ILS  Millennium, Symphony, Polaris  BOOK-IT, DDELibra, Traditional Open Source ILS  Evergreen, Koha Clean slate automation framework (SOA, enterprise-ready)  Ex Libris URM, OLE Project Cloud-based automation system  WorldCat Local (+circ, acq, license management)
  30. 30. Rethinking library automation  Fundamental assumption: Print + Digital = Hybrid libraries  Traditional ILS model not adequate for hybrid libraries  Libraries currently moving toward surrounding core ILS with additional modules to handle electronic content  New discovery layer interfaces replacing or supplementing ILS OPACS  Working toward a new model of library automation  Monolithic legacy architectures replaced by fabric of SOA applications  Comprehensive Resource Management“Its Time to Break the Mold of the Original ILS” Computers in Libraries Nov/Dec 2007
  31. 31. Open Systems Achieving openness has risen as the key driver behind library technology strategies Open source Open API’s Demand for Interoperability Libraries need to do more with their data Ability to improve customer experience
  32. 32. New Library Management Model Search: Discovery Service Self-Check / Digital Automated Library Coll Search Return Management Engine ProQue Consolidated index st System API Layer EBSCO … ` JSTOR StockManagemen Other Resourc t es Enterprise Smart Cad / Resource Payment Planning systems Learning Authenticati Managemen on t Service
  33. 33. LMS as Middleware LMS provides strategic core of automation Less involved with end-user contact  Discovery for Web-based collection discovery and user services  Self-service stations for loans and returns  Smart-card and payment systems
  34. 34. Academic Library Issues Greater concern with electronic resources Management: Need for consolidated approach that balances print and electronic workflows Access: discovery interfaces that maximize the value of investments in electronic content
  35. 35. LMS / Electronic Resource Management Staff Interfaces: Public Interfaces: Application Programming Interfaces E-resource LicenseCirculation AcquisitionsSerials Online Protocols: CORE Cataloging ProcurementManagement ` Catalog Holding Circ $$$ E-Journal LicenseBIB User Vendor Policies Vendors / Items Transact Funds Titles Terms
  36. 36. LMS / Electronic Resource Management Staff Interfaces: Public Interfaces: Application Programming Interfaces Circulation Cataloging Acquisitions Serials + License Online Print + e-resources manager Catalog Electronic Holding Circ $$$ LicenseBIB User Vendor Policies / Items Transact Funds Terms
  37. 37. Public Library Issues Enhance the experience of library patrons Management and access to physical resources Self-service through the Web portal:  View current loans, perform holds, renewals, pay fines and fees Self-service in the physical library  RFID-based self-issue and returns  Helps the library deploy service personnel for highest impact
  38. 38. New models of Library CollectionDiscoveryFrom local discovery to Web-scalediscovery
  39. 39. Evolution of library collectiondiscovery tools Bound handwritten catalogs Card Catalogs Library online catalogs – OPACs Next-Gen Catalogs / Discovery interfaces Social Discovery Web-scale discovery services Comprehensive presentation layer services
  40. 40. Bound CatalogNational Library of Colombia
  41. 41. Card CatalogNational Library of Argentina
  42. 42. Card CatalogNational and University Library, Slovenia
  43. 43. Card Catalog
  44. 44. Card CatalogUniversity of Kansas Library
  45. 45. Online Card CatalogSalem International University
  46. 46. Computerized card catalog
  47. 47. Online Catalog ILS Data Search: Search Results
  48. 48. Web-based online catalog
  49. 49. Disjointed approach to informationand service delivery Silos Prevail  Books: Library OPAC (ILS module)  Articles: Aggregated content products, e-journal collections  OpenURL linking services  E-journal finding aids (Often managed by link resolver)  Subject guides (e.g. Springshare LibGuides)  Local digital collections  ETDs, photos, rich media collections  Metasearch engines All searched separately
  50. 50. Federated Search Simultaneous search of library catalog and selected remote resources of electronic content Based on live, dynamic queries cast to multiple targets Limited result sets, slow performance Search and retrieval protocols: Z39.50, XML gateways
  51. 51. Federated Search ILS Data Digital Search: Collections ProQuest Search Results EBSCOhost … MLA Bibliography ABC-CLIO Real-time query and responses
  52. 52. Modernized Interface Single search box Query tools  Did you mean  Type-ahead Relevance ranked results Faceted navigation Enhanced visual displays  Cover art  Summaries, reviews, Recommendation services
  53. 53. Discovery Products
  54. 54. Decoupled from ILS
  55. 55. Discovery Interface ILS Data Digital Search: Local Collections Index ProQuest Search Results MetaSearch EBSCOhost Engine … MLA Bibliography ABC-CLIO Real-time query and responses
  56. 56. Endeca
  57. 57. AquaBrowser
  58. 58. AquaBrowser
  59. 59. AquaBrowser
  60. 60. LS2 PAC
  61. 61. VuFindVuFind: Villanova University
  62. 62. Differentiation in Discovery Products increasingly specialized between public and academic libraries Public libraries: emphasis on engagement with physical collection Academic libraries: concern for discovery of heterogeneous material types, especially books + articles + digital objects
  63. 63. Discovery from Local to Web-scale Initial products focused on technology  AquaBrowser, Endeca, Primo, Encore, VuFind  Mostly locally-installed software Current phase focused on pre-populated indexes that aim to deliver Web-scale discovery  Summon (Serials Solutions)  WorldCat Local (OCLC)  EBSCO Discovery Service (EBSCO)  Primo Central  Encore with Article Integration
  64. 64. Web-scale Discovery ILS Data Digital Search: Collections Consolidated Index ProQuest Search Results EBSCOhost … MLA Bibliography ABC-CLIO Pre-built harvesting and indexing
  65. 65. Web-scale search Competitors Serials Solutions  Summon EBSCO Publishing  EBSCO Discovery Service Ex Libris  Primo Central OCLC  WorldCat Local
  66. 66. Summon
  67. 67. EBSCO Discovery Service
  68. 68. Primo / Primo Central
  69. 69. DBC Discovery Platform Ting Service-oriented architecture Open source components  Fedora, SOLR, Lucene Brønd Data Well
  70. 70. Social Discovery Builds on modernized library catalog interfaces Strong emphasis on Web 2.0 concepts Users invited to contribute reviews, ratings, preferences, reading lists, etc. User-supplied data becomes part of the discovery process Users help each other to find interesting library materials Example: Leverage use data for a recommendation service of scholarly content based on link resolver data: Ex Libris bX service
  71. 71. Social Discovery Search: ILS Data Local Index Digital Collections Search Results Web site data … User Contributed Content
  72. 72. BiblioCommons
  73. 73. BiblioCommons
  74. 74. SoPAC
  75. 75. SoPAC
  76. 76. Comprehensive User ServicesPortal Discovery + Managed User Services New line of products that provide a presentation layer that replaces the entire functionality of the Web site in addition to providing discovery services Current products mostly in Europe Axiell – Arena Infor – Iguana
  77. 77. Comprehensive User Portal Full replacement for Web-based online catalog Content management for Web site content Full suite of Web 2.0 modules Library-specific functionality widgets Library hours, locations Library News Blogs Recently acquired materials, featured content All created through management console
  78. 78. Axiell Arena
  79. 79. Axiell Arena
  80. 80. Axiell Arena
  81. 81. Delivering library services tomobile devices Increased expectation for access to services through mobile Library services:  Mobile web  Apps Transmit library notices through SMS Carefully select functionality appropriate for mobile
  82. 82. Tablet computing  Tablet computers have been around for a while, but the introduction of Apple’s iPad increases popularity  High-quality device for content consumption  Access to library services and content
  83. 83. NCSU Mobile
  84. 84. Next-Gen LibraryCatalogs Marshall Breeding Neal-Schuman Publishers March 2010 Volume 1 of The Tech Set
  85. 85. Questions and discussion
  86. 86. Thanks!