Federal resume

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MONTA J. JACKSON
2706 Whitwell Place | Hope Mills, North Carolina | 850-339-1758 | monta.jackson@gmail.com
 Program Management
 Administrative and
Financial Reporting
 Records Management and
Information Security
 Personnel Management
 Training and Development
 Process Improvements
 Force Protection
 Active Secret Security Clearance
 Progressive military career encompassed fiscal and resource management as
well as supervisory oversight of critical administrative areas.
 Solid track record of leading teams in achieving established goals and
objectives while significantly reducing costs and enhancing operating
efficiencies.
 Equally skilled in advising and recommending solutions to senior
management.
 Demonstrated capacity to plan, support, and oversee critical projects, to
include developing and streamlining work processes, coordinating work flow
to maintain high level of quality, and serving as liaison between management
and personnel.
EXPERIENCE:
United States Army 08/2010 to 08/2014
212th Combat Support Hospital $42,000 per year
Miesau, Germany Average hours per week: 40
Chaplain Assistant Manager-in-Charge Federal Grade: N/A
Supervisor: Chester Olson Phone: 496372-842-3962
Duties, Accomplishments and Related Skills:
PROGRAM MANAGEMENT: Amplify mission, core competencies, and values of U.S. Army Chaplain
Corps. In addition to managing multi-faith religious programs for only forward-deployed 84-bed combat
support hospital in Army and Miesau Army Depot, provide administrative, financial, and facility support to
300+ military personnel and their families, which includes pastoral and crisis intervention counseling. Plan,
coordinate, and direct interpersonal skills-building seminars for individuals, couples, and families, conducting
40 events in three locations to date. Assist in developing and managing religious support during preparations
for combat or humanitarian relief operations and in responding to incidents with mass casualties, hostage
situations, or other catastrophes. Serve as Organization Point of Contact and Manger for Unit Volunteer
Information Management System (VIM); supervise 67 volunteers donating 800+ hours on weekly basis.
FORCE PROTECTION: Manage all protective measure which encompass writing and implementing
Standing Operating Procedures (SOP) that dealt with evacuation, shelter-in-place and lockdown procedures
for the Hospital Chaplain Office. Enforced organization’s security policies regarding restricted areas,
employees and visitors adhering to federal, state, and local laws.
RESOURCE ALLOCATION: Saved organization more than $80K in nonappropriated funds by writing grant
to Department of Army Chief of Chaplain Office and securing $150K in Strong Bonds funds. Manage four-
person staff, $60K budget, and professional resources to support military personnel and their families, with
special consideration given to pluralistic religious and spiritual practices and needs. Determine facilities
needed as well as requirements for equipment, materials, supplies, and security, and make those procurements

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for ecclesiastical and worship services. Assess and process requests for facility maintenance, modification,
and new construction.
LEADERSHIP: Developed hospital’s first Command Master Religion Plan with detailed strategic plan and
accompanying budget. Advise Army leaders on spiritual, religious, ethical, and moral issues, and assist
chaplains in preparing for and conducting wide variety of worship services, memorial services, religious
ceremonies, and other protocol issues. Insightfully and calmly respond to tough situations by remaining
highly organized and detail oriented, yet flexible and adaptable, and expertly managing several tasks and
projects simultaneously. Ensure that rules, regulations, guidelines, and procedures are followed and that
support and assistance are given in a timely and professional manner.
ADMINISTRATIVE AND FINANCIAL SUPPORT: Manage equipment and supply inventory valued at
more than $50K, garnering praise from supervisor for developing spreadsheet to track equipment and for
implementing other efficiencies that produce more accurate accountability and more exact loss prevention
measures. Adopt same degree of thoroughness in preparing written communications and developing graphic
presentations. Serve as liaison with local church councils and laity on fiscal support procedures. Match
program priorities with funding sources, submit budgets and participate in final budget development process;
allocate monies with strict adherence to fiscal internal controls; prepare statements of assurance safeguarding
appropriated funds, tithes, and offerings.
192nd Ordnance Battalion $39,000 per year
Fort Bragg, NC, United States Average hours per week: 40
Supervisor: Donnie Jernigan Phone: unknown
PROGRAM MANAGEMENT: Synchronized support and assistance for religious programs for Explosive
Ordnance Battalion at Fort Bragg and 1,350-person Combined Joint Task Force during February-June
deployment to Afghanistan; determined facility needed as well as requirements for equipment, supplies, and
security, and made those procurements for ecclesiastical and worship services. Developed and implemented
strategic crisis intervention plans. Provided specialized peer counseling for combat stress issues. Honored
with Joint Service Achievement Medal for exceptionally meritorious service in Afghanistan: “Sgt. Jackson
successfully completed seven trips to 12 outlying forward operating bases (FOBs) with the chaplain, helping
to discern soldiers’ needs and concerns. As noncommissioned officer-in-charge, he also made thorough
preparation for 25 chapel and field services, created chapel standing operating procedures, duty rosters, and
effectively assisted with counseling. Sgt. Jackson assisted in 24 weekly briefings and five special events with
the utmost attention to details. Sgt. Jackson continued to assist the chaplain by consistently discerning the
mood of the battalion and faithfully reporting to the chaplain when he noticed individual or corporate morale
issues that required the chaplain’s attention.”
FORCE PROTECTION: At many Forward Operating Base (FOB), he provided security without hesitation
while in a mine resistant ambush protected vehicle, and found improvised explosive devices. Also, assisted in
conducting entry point access, vehicle searches, and random security checks aboard deployed military
installation encompassing 70K+ personnel. Enforced security procedures to prevent breaches of security.
Monitored alarms and closed-circuit television cameras in 5+ buildings and patrolled premises to detect any
possible signs of intrusion.

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ADMINISTRATIVE SUPPORT AND INFORMATION MANAGEMENT: Maintained reports, files, and
administrative data for religious operations, and safeguarded sensitive information and privileged
communications. Developed and executed chaplain service contingency support plans. Reviewed and
monitored individual training needs to ensure operational readiness.
528th Sustainment Brigade (Airborne) $38,000 per year
Supervisor: Jeffery Jay Phone: 573-563-8079
ADMINISTRATIVE SUPPORT: Oversaw administrative programs and activities supporting 600+ personnel
and their families, to include preparing and consolidating reports and event documents, executing government
purchases and contracts for Unit Ministry Team Strong Bonds program, and managing files and records.
Entered daily report and updated all installation events into SharePoint and Army G-1 databases. Managed
equipment and supplies worth more than $100K.
OFFICE MANAGEMENT: Formulated and incorporated detailed plans, goals, and objectives to ensure
seamless office management. Maintained strategic focus and adopted enterprising problem-solving strategies,
consummate business communication skills, and value-added customer service. Continually exhibited poise,
decorum, discretion, excellent technical proficiency, and calm, composed manner in responding to in-person,
telephone, and written inquiries. Established and implemented internal controls, standard operating
procedures, and work processes that eliminated redundancies, increased efficiencies, and boosted staff
morale.
108th Air Defense Artillery Brigade $36,000 per year
Supervisor: Joseph Melvin Phone: 910-723-8166
PROGRAM MANAGEMENT: Scheduled usage and oversaw maintenance of three chapels, planned and
directed religious services supporting more than 1,900 personnel and their families. Administered $152K
budget. Supervised, trained, and mentored 12 assistants.
ADMINISTRATIVE SUPPORT: Performed work that included research and analysis, as well as clerical
support in updating policies and regulatory information, maintaining files, entering data, photocopying, and
keeping statistics. Demonstrated expertise in using common office machines and equipment, such as personal
computers, copying machines, and fax machines.
OFFICE MANAGEMENT SUPPORT: Praised for ability to multitask in performing general office work—
answering and responding to phone calls, greeting visitors, and responding to inquiries. Well-versed in

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preparing and reviewing correspondence for format, accuracy, and conformance to instruction. Demonstrated
high level of technical competence in setting up and maintaining official files, storing and maintaining
records in accordance with records management requirements. Managed inventory of office supplies and
equipment.
440th Signal Battalion $36,000 per year
Darmstadt, Germany Average hours per week: 40
Chaplain’s Assistant Federal Grade: N/A
Supervisor: Luis Ruiz Phone: unknown
ADMINISTRATIVE SUPPORT: Served as point-of-contact, responding to in-person, mailed, and telephone
requests for more information or assistance through specific religious programs offered by Signal Support
Battalion tasked with providing tactical communication support to multinational personnel in Iraq.
Administered $25K budget and managed equipment valued at $50K. Received two Coins of Excellence.
OFFICE MANAGEMENT: Established, maintained, and managed filing system. Ordered and maintained
inventory of supplies. Expertly used myriad of business software applications to create and prepare charts,
graphs, and documents.
EDUCATION:
American InterContinental University Major: Bachelor of Science in Criminal Justice
Online Degree Program
Bachelor’s Degree GPA: 3.65
Completion Date: In Process 90 Credits Earned
Havana Northside High School
Havana, FL, United States
Diploma
Completion Date: 05/2000
OTHER:
Job RelatedTraining:
Contracting Officer’s Representative, 02/2014; Introduction to Lean Enterprise, 02/2014; Lean Six Sigma,
02/2014; Federal Acquisitions, 02/2014; Basic Contracting for GSA Schedules, 01/2014; Emergency Medical
Ministry, 02/2011; Chaplain Annual Sustainment Training, 06/2009; Department of Defense Government
Purchase Card, 04/2009; Team Leadership, 04/2009; Primary Leadership Development, 10/2004; Chaplain
Assistant, 11/2000
Additional Information:

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PROFESSIONAL SUMMARY: More than 10 years of progressive experience in program management,
office management, and administrative/clerical assistance. Proficient in managing multiple tasks
simultaneously with accuracy and efficiency. Work proficiently independently as well as in team settings.
Use exemplary oral and written communication skills to interact with people from diverse cultural and
professional backgrounds. Highly conscientious, both personally and professionally, gaining complete
satisfaction from performing challenging tasks accurately and thoroughly.
AREAS OF EXPERTISE:
Program Management, Administrative Support and Assistance, Process Improvements, Records and File
Management, Vendor and Office Liaison, Correspondence and Documentation, Data Analysis and Reporting
Meeting Coordination
OFFICE AUTOMATION AND COMPUTER SKILLS:
Adobe Photoshop, Microsoft Publisher, Microsoft PowerPoint, Microsoft Excel, Microsoft Word
Microsoft Exchange Server, Microsoft Access, QuickBooks Pro
MILITARY DECORATIONS: Joint Service Commendation Medal, Army Commendation Medal (4), Army
Achievement Medal (5), Meritorious Unit Commendation, National Afghanistan Campaign Medal
w/Campaign Star, Iraq Campaign Medal w/ Four Campaign Star, Global War on Terrorism Expeditionary
and Service Medals, NATO Medal, Noncommissioned Officer Professional Development Ribbon, Army
Service and Overseas Service Ribbons
REFERENCES:
Joseph Melvin
United States Army, Pentagon
Director of Family Life, Chaplain
910-723-8166
joseph.h.melvin.mil@mail.mil
Professional Reference
Timothy Atkinson
United States Army
Fort Bragg Installation Chaplain
910-703-0504
timothy.h.atkinson.mil@mail.mil
Sherman Baker
Landstuhl Regional Medical Center
Department of Ministry Chief of Chaplain
+496371867419
sherman.w.baker.mil@mail.mil

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Douglas Yates
United States Army
Family Life Chaplain
630-352-6047
douglas.a.yates.mil@mail.mil
Chester Olson
United States Army
Hospital Chaplain
+4915114399865
chester.w.olson.mil@mail.mil

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