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SHARE A COKE CAMPAIGN
Share A Coke Campaign
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Bryant University
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SHARE A COKE CAMPAIGN
Share a Coke
Persuasion is a concept that can be attempted in numerous
different ways including
verbal vs. nonverbal, interpersonal vs. mediated, factual vs.
emotional, and so on. Multiple types
of strategies are also involved, but the ultimate goal is to shape,
change, or reinforce people’s
attitudes on certain subjects. Persuasion is recognized every
day, whether it be within an ad
campaign, someone giving out samples at the grocery store, or a
friend convincing you to go out
that night. Specifically, this paper will focus on Coca Cola and
their strategies and persuasive
tactics within their world famous “Share a Coke” campaign.
Background and Significance of Share a Coke
What is the Share a Coke Campaign?
The Beginning: It is no secret the power that Coca Cola has
within the food and
beverage industry, but once this campaign began, it was
groundbreaking. The whole idea of
“Share a Coke” was created in 2011 and initially was known as
“Project Connect” (Moye, 2014).
Coke started with this idea in Australia and began this whole
experience by exchanging “Coke”
with the 150 most common names in the country (Moye, 2014).
The results were at a level that
Coke decided was too good to stop the campaign. In a nation of
less than 23 million people, this
brand sold more than 250 million of the named cans and bottles.
Now, the brand has brought this
campaign to 70 different countries (Moye, 2014). Once this idea
reached worldwide audiences,
more and more ideas were added and it continued to increase
Coke’s brand. For example,
Amsterdam had opened a store that only sold these personalized
Coke cans and bottles and
Germany had started an online store that gave customers the
ability to order these personalized
bottles and have them delivered to their home (Moye, 2014).
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Initially, this was the companies summer campaign, but once
Coke recognized the
profitability and new connection with its customers, they looked
into starting a new campaign
that promoted customers to “Share a Coke with Santa” (Burke,
2011). The company looked at
the pros and cons of extending this campaign and decided that it
was going to be a hit. They then
made the decision to continue the campaign through Christmas
and moving forward into 2012
because of the extreme success that came from those summer
months. When winter approached,
they used names on the bottles and cans such as “Dancer” and
“Holly” to get customers excited
to purchase these products while Christmas was approaching
(Burke, 2011).
Significance of Share a Coke Campaign:
One article looked at the severity of this campaign in
comparison to Pepsi. In the UK in
the year 2011, it was announced that “the volume of the drink
sold leapt 2.9 per cent to 272.17
million” (Sebastian, 2013). Contrarily, Pepsi fell 2.4 percent,
almost the exact opposite of Coke,
and brought them down to 102.8 million (Sebastian, 2013).
Coca Cola making this move became
a tremendous uproar and helped them continue to surpass
competitors worldwide.
When looking at this campaign, the success can be accredited to
three main reasons.
First, Coke received massive amounts of social media content
from customers posting with these
cans and bottles. Second, it creates a connection with the
customer that they have never been
able to achieve before. Lastly, it continues to change all the
time. An article from earlier this year
explained how Coke has made new bottles that have the several
name labels as peel-off stickers.
Once the stickers are peeled off, scan codes are revealed
underneath that allow chances to win
prizes such as amusement park passes, baseball tickets, or a free
Coke (Beverage Industry,
2018). All of these reasons without a doubt helped Coke grow
as a brand and even reach a whole
new customer type, but how did they achieve this? Coke was
able to get an audience so impacted
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by their campaign by using three main persuasive strategies
which are Value Expressive Theory,
narratives, and lastly how they use message sidedness.
Value Expressive Theory Persuasive Strategy:
Explanation: Value-expressive attitudes as something that is
formed when one’s values
need to be achieved or maintained (Hullett, 2010). This can
happen by randomly creating a bond
between an attitude that is about an object and what values are
indicated from that object or also
by messages that link an attitude to at least one of the
audience’s values (Hullet, 2010). The
article “The Timing of Repeat Purchases of Consumer Durable
Goods” examined the four
attitude functions. Within the findings, it showed that when
consumers have value-expressive
attitudes, it actually helps them be able to convey what their
self-identities are as well as personal
values are to others. It was recognized that people who hold this
attitude function make their
purchasing decisions based on their own identity and how they
expect other people to react to
their purchase decisions. This attitude function is also
associated with interpersonal
communication which ultimately allows these consumers to
recognize other consumers with a
similar mindset (Grewal, 2004). The experiment went on to find
results that interpurchase
intervals decreased when the knowledge or the social adjustive
function had an increase, but
when value-expressive function had more of an influence and
increased, so did the interpurchase
interval. This conclusively showed that consumers are not apt to
let go of products that fit into
their value-expressive style which creates much longer amounts
of time for their interpurchase
intervals (Grewal, 2004).
Example: If someone was to hold family and friends at a high
level of something they
value, finding a Coke can or bottle with their mother’s name on
it would be exciting and
important to them. It would make the person feel as if they were
honoring their mother’s name
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rather than just giving profit to the Coke brand. In one of
Coke’s most famous commercials (See
Appendix A) it exemplifies how finding your own name is
exciting, but more importantly being
able to share that moment with your other friends is an
experience that you would not be able to
get with other types of beverages. The commercial truly
displays an ideal situation with a group
of friends and really entices a viewer to go out and purchase a
product themselves.
Pros and Cons: In Hullett and Boster’s article, it is explained
that “The success in
forming the advocated attitude should depend on the strength
with which the values mentioned in
the message are actually held by the message recipients”
(Hullett, 2010). When looking at Share
a Coke campaign, it is not necessarily certain that the audience
would feel an extreme amount of
value held to a soda bottle, so when using this strategy for the
campaign it could potentially fall
short for several audience members that do not look at it that
deeply.
Although the article “The Timing of Repeat Purchases of
Consumer Durable Goods”
showed how truly important the value-expressive function can
be when dealing with consumers
purchasing products, it was looking at durable goods which are
meant to last a long time rather
than a Coke can or bottle which will usually be used within the
first hour of purchase. The
purpose of this product is to make consumers feel as though the
soda was made just for them
which brings lots of attention to the value-expressive function,
but because the product is not
something that is typically kept for a long period of time, the
sentiment may not be as important
to the consumers which may pose as the biggest downside to the
product. In addition to that,
Shakespeare explained that “some participants expressed
disappointment at not finding their
names on Coke bottles” (2013). This could also play a role in
how successful the Coke brand is
because if they do not keep up with what the consumers want
and continually advance and make
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them feel that type of identity, it could eventually lead to the
entire “Share a Coke” campaign
losing its credibility.
Narrative Persuasive Strategy:
Explanation: When creating an advertisement or campaign, the
people responsible can
look at the contrasting factors of using evidence for their
persuasive strategy versus narrative, or
even a mixture of both. According to Perloff, evidence deals
with “factual assertions,
quantitative information, eyewitness statements, testimonials, or
opinions advanced by credible
sources” (Perloff, 2017). This can be seen in campaigns such as
getting people to quit smoking
by giving the statistics of how many smokers end up getting
lung cancer or showing statistics of
skin cancer in an approach to get the audience to stop using
tanning beds. On the other hand, an
article written by Quintero Johnson and Sangalang explains
“Fundamentally, narrative persuasion works because of the
unique capacity for stories to
inspire message involvement through story elements—story
plots rife with conflict,
crises, and resolution, interesting settings and scenery, and
characters with whom
audiences can identify” (Quintero Johnson and Sangalang,
2017).
This types of persuasive strategy can often times been seen in
movies, books, TV shows, etc.
In addition to the entire story telling process that makes
narratives become influential,
another main component of this persuasive strategy is
transportation. An article looking at the
importance of transportation in narratives, Liang and
Tukachinsky found that based off of
previous research, narratives when compared to non-narratives
seemed to be able to stop the
audiences sense of reality and allow them to completely fall
into this sort of story world for a
time (2013). “In the transportation process, media consumers
engage in a mental simulation of
the narrative world and create a vivid mental image of the
narrative-based reality” (Tukachinsky
& Tokunaga, 2013). Once this process is going on,
transportation will ultimately make the
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audience more confident when it comes to what their attitude is.
This is because transportation
has to ability to briefly change reality for viewers, so the
experience they go through makes them
grasp onto either their positive or negative attitude more
strongly and that is what helps with
their attitude confidence in the end (Tukachinsky & Tokunaga,
2013).
Example: Specifically for Coke, their commercials have mostly
focused on the narrative
approach. In one of Coke’s commercials from Summer 2017
(See Appendix B) it tells the
audience a story of two people that are trying to find a way to
talk to each other, but the timing is
never right. It repeatedly showed one of the characters look in
the direction of the other as soon
as that other person looked away and vice versa. The problem
was finally solved when the girl
ordered two bottles of Coke and gave one to the boy working
the stand. Through the process of
them sharing a Coke everything fell in place and the viewers got
to see a happy ending. This
shows the narrative strategy because it gives a beginning,
middle, and end of a story, makes the
viewers focus on the characters, and provides a resolution to the
issue at the end.
Pros and Cons: Although narratives can be very useful as a
persuasion tactic, it has
factors that are negative just like all other strategies. When
looking at the difference between
narratives and evidence, it can be seen that multiple studies
found narratives to be more
persuasive due to reasons “such as vividness, perceived
representativeness, and ease of recall to
explain this advantage” (Good, 2010, p. 9). These elements that
are linked with narratives can
get viewers to connect more through the process of
transportation and hold stronger attitudes.
Even though the extreme vividness and stories portrayed to
audiences has worked well, evidence
is also seen as very persuasive because it “provides a large
sample size, bolsters perceptions of
believability and credibility, and fairs better when supporting
general claims (Good, 2010, p. 9)”
An example was given by Good that looked at a study that took
two routes as to try to make an
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audience more assured of a new cultural center. One way to
deliver the message was by sharing a
story of a center in a different town that was similar, which
took the narrative route. The other
way was by giving a statistical report of 27 other cultural
centers. The results showed that the
statistical message had a higher level of persuasion, which was
due to the fact that the audience
had more confidence in 27 samples of factual evidence rather
than just the one story (Good,
2010). In addition, Perloff explains that sometimes “narratives
can be so distracting that they
interfere with reception of the message” (Perloff, 2017, p. 346).
When this happens, it can make
people not able to fully understand the message and therefore in
these situations makes evidence
more persuasive.
One-sided Persuasive Strategy:
Explanation: Message sidedness has three different choices that
persuaders can choose
from. There is one-sided, two-sided refutational, and two-sided
non refutational messages.
According to O’Keefe, “Persuaders are best advised to meet
opposing arguments head-on, by
refuting them, rather than ignoring or merely mentioning such
counterarguments” (Perloff, 2017,
p. 225 as cited in O’Keefe 2016). This quote agrees with
Perloff’s idea that refutational two-
sided messages have an advantage because they “enhance the
credibility of the speaker” and
“provide cogent reasons why opposing arguments are wrong”
(Perloff, 2017, p.335). This
explains that the best way to use message sidedness when
persuading an audience is to use two-
sided refutational. This strategy allows the persuader to show
the audience why their argument is
not only one they should believe in and gain a strong positive
attitude form but why it is better
than any opposing arguments. While this strategy is said to be
the best, one-sided messages are
also important to use in certain scenarios. Perloff explains that
one-sided messages are best used
when the audience “strongly agree with the communicator’s
position” (p. 336). For example, this
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can be seen in persuasive messages that have to deal with
politics because it is likely that a
person supporting a candidate already feels strongly about their
policies, views, etc.
In an experiment performed by Martin Eisend, the results
showed that highly involved
consumers were enticed with the amount of negativity that is
given in two-sided messages. This
information indicated that two-sided messages are extremely
persuasive when used for
advertisements or campaigns that consumers look at in a
profound way such as “in special
interest papers (e.g., computer or automobile magazines)”
(Eisend, 2013). For example,
computer or automobile advertisements showing negative
information about competitors and
also presenting positive information of why what they have to
offer is what will really attract
consumers. Two-sided messages do not always have to deal with
competitors, though. A famous
example is when Avis, a car rental company, was rated number
two in the industry. The
company started a campaign that showed negative information
about itself and then went on to
show positive arguments about itself such as “We try harder!”
(Kuster & Eisend). In contrast to
this idea, if consumers have low involvement, the negative
information is much less important
and the persuasiveness falls more in the element of amount of
information (Eisend, 2013).
Example: Coca-Cola as a company has in the past used two-
sided refutational strategies
such as portraying themselves as a “hero” in the advertisement
they used to respond to an ad
done by Pepsi. The photo (See Appendix C) shows a Pepsi can
with a Coke cape wrapped
around it and the slogan at the top reads “Everybody wants to
be a hero!” This is refutational
because Coke is showing that they are better than Pepsi’s brand
rather than just mentioning
Pepsi’s brand which would be non refutational. The Share a
Coke campaign specifically has not
used two-sided messages. The majority of commercials created
by the Coca-Cola company for
this campaign deal with a younger generation sharing the Coke
bottles with their friends and they
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also are normally portraying it to be on a summer day. This
year’s summer commercial (See
Appendix D) shows a barbeque scenario with a numerous
amount of friends sharing with each
other and ends with their slogan of “because sharing is always
better when I share a Coke with
you.” The commercial was a one-sided message and the
company just focused on giving the
audience the information of how great their brand was rather
than including what competitors
they are better then. Soda is not something that most people will
think profoundly about, so it
makes sense that Coke tries to use one-sided messages for the
most part rather than either of the
two-sided options.
Pros and Cons: One-sided messages are without a doubt very
persuasive in certain
situations such as when the audience has low involvement, but
the strategy is not always useful.
People often need more information than just one argument and
therefore require two-sided
messages. Typically, if an advertisement, campaign, etc.
requires someone to be highly involved
and look at the subject deeply, one-sided messages would not
hold as much substance as a two-
sided message. This can be because “two-sided messages
particularly strengthen perceptions of
source credibility” (Eisend, 2010)/. In contrast to that, it is
noted that when there is too much of
negative information, it increases the losses by focusing on the
negative attributes which can
exceed the gains from credibility (Eisend, 2010). All in all,
choosing if something should be one-
sided or two-sided can be a difficult task.
Most Effective Persuasive Strategy:
Looking at each of the examples of the commercials that are
produced by the Coca-Cola
brand, the strategy that seems to hold the most importance is the
narrative persuasive strategy. In
each of the advertisements for Share a Coke, the company
focuses mostly on portraying their
product as a fun and exciting experience that is shared with
friends and those that are closest to
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us. Each commercial from the campaign tells its own story,
some go more in depth to a story
than others, but all of them are able to make the audience feel
connected to the characters and
enter the transportation process. The majority deal with a
summer day and show lots of people
together, laughing, and enjoying their day. An audience wants
to connect and identify with those
characters which ultimately can lead them to purchase the
product. According to an article from
Human Communication Research, people try to find stories to
get pleasure from them which is
just one reason why narratives are such a popular persuasive
strategy (Hoeken, 2016). Also, the
article discussed that there is lots of evidence that “people learn
in the sense that they adapt their
beliefs, attitudes, and behaviors after reading or watching a
story” (Hoeken, 2016). It is
important to realize how much stories impact an audience and
how that can be crucial in an
advertisement or commercial setting.
Recommendations for Future Persuasive Strategies
Evidence: The Share a Coke campaign has been going on for
years and continues to
incorporate more names as well as more advertisements each
year. To stay relevant, it is
important to constantly come up with ways to attract the
consumers eye and keep them wanting
more. Narratives as discussed are a large part of what the
campaign has to offer, but to enhance
the information given to the audience, a combination of
evidence and narratives in some
commercials/advertisements could increase their customer base.
Not everyone will be attracted
to a product based off of a story and therefore would like
factual evidence of what is so great
about Coke’s product. As stated earlier, an audience may have
more confidence in statistical
evidence rather than just a story (Good, 2010). In an article
looking at how people would react to
multi-functional cultural Centre being built in their town, an
experiment was made to show the
differences in people’s views from anecdotal persuasion vs.
statistical persuasion. It was shown
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that statistical had just as much importance in the area of
vividness, and much more in the areas
of acceptance of claim and perceived argument quality (Hoeken,
2001). This just shows another
example of how important statistics and real evidence can be for
an audience. Coke for example
could potentially show statistics of people that prefer Coke over
competitors such as Pepsi.
Conclusion
The Share a Coke campaign has been an enormous addition that
the Coke brand has
incorporated into their company. Since the beginning of the
campaign that started in Australia in
2011, Coke has increased their original 150 names to over 1000
first and last names on their cans
and bottles as well as some apparel and gift items (Unbottled
Staff, 2010). The company has
used numerous persuasive strategies in their advertisements and
commercials, but the main three
recognized are the Value Expressive Theory, narratives, and
their use of one-sided messages.
After identifying some of Share a Coke’s most popular
commercials, it is recognizable that
narratives have the most importance in their strategy to attract
customers. The Share a Coke
campaign is continuously growing from year to year and as the
brand continues to progress one
possible adjustment could be to add more facts in their
campaign to attract consumers that are
less affected by stories and the transportation process and would
rather see concrete facts and
statements before purchasing a product. Overall, the campaign
has made a great impact in the
beverage industry and it is clear that Coke understands the way
their product can make their
consumer base feel and in order to keep up with that, they
incorporate persuasive strategies to
cultivate the campaign.
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/login.aspx?direct=true&%09db=bth&AN=129844107&site=eho
st-live
http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com
/login.aspx?direct=true&%09db=bth&AN=129844107&site=eho
st-live
https://www.coca-/
https://www.coca-/
http://blog.contentboost.com/2014/09/02/pros-and-%09cons-of-
personalized-marketing-take-%09a-tip-from-coke.html
http://blog.contentboost.com/2014/09/02/pros-and-%09cons-of-
personalized-marketing-take-%09a-tip-from-coke.html
15
SHARE A COKE CAMPAIGN
Appendix A
Share a Coke USA Commercial
https://www.youtube.com/watch?v=5-ahnFYzMp8
https://www.youtube.com/watch?v=5-ahnFYzMp8
16
SHARE A COKE CAMPAIGN
Appendix B
Share a Coke: Break the Ice | Coca-Cola
https://www.youtube.com/watch?v=qvYTF-A4Seg
https://www.youtube.com/watch?v=qvYTF-A4Seg
17
SHARE A COKE CAMPAIGN
Appendix C
Re: the 2013 Cola Caption War
18
SHARE A COKE CAMPAIGN
Appendix D
Coca-Cola | Share a Coke with Friends :30
https://www.youtube.com/watch?v=Gk7G4PUzEUo
https://www.youtube.com/watch?v=Gk7G4PUzEUoShare a Coke
USA CommercialShare a Coke: Break the Ice | Coca-ColaRe:
the 2013 Cola Caption WarCoca-Cola | Share a Coke with
Friends :30
COM 470 Persuasion
Spring 2019, Volkman
COM 470 Argumentation and Persuasion
Final Paper Guidelines and Rough Draft Guidelines
Spring 2019
Purpose of Paper
This paper will be written as analyses that you have done to
demonstrate your knowledge and expertise in persuasion on a
particular topic. The topic of the paper can be of your choosing
– a particular advertisement campaign, political debate, health
care laws – BUT it must connect to class concepts. This is not a
paper where you voice your opinion; this paper is a strong
analysis of persuasion attempts and strategies.
Please note this paper is not easy. It will take time and thought.
PLEASE do not wait until last minute to complete this paper.
This is a 400-level course, which means that this class is
supposed to encompass your best work and display the
knowledge, expertise and competency you have gained in all of
your courses in terms of writing, analysis, ability to present
ideas, and cognitive ability.
***Rough Draft of the Paper Due on 3/7 – 4-5 pages (details
below)***
Parts of the Final Paper
The focus of your paper is to utilize your experience and
expertise in persuasion to examine persuasive strategies used
for a particular experience, issue or product, etc. Please include
the following in your paper:
Part 1: Introduction
a) Introduction to the paper
b) Identify the experience, issue, product etc. that you have
chosen to focus on and justify why it is an important area of
inquiry and warrants our time for analysis and consideration on
the persuasion strategies used. Include peer-review journal
articles and other references as citations to support your
introduction/rationale in this area of the paper.
Part 2: Persuasion Strategies Used
a) Identify and explain at least three most common
persuasive strategies used in this area. Include examples (at
least 3) of the strategies used. Include peer-review journal
articles and other references as citations to support this
area of the paper.
b) Explain the “WHY” of these persuasion strategies –why
should these persuasive strategies be used for this experience,
issue, or product? Reference back to the examples used to help
explain the “why.” Include peer-review journal articles and
other reference as citations to support this area of the
paper. Also:
1) In this discussion of the WHY, please include the pros and
cons of each persuasive strategy. Refer back to your examples
to help explain pros and cons. Also, explain and justify based
on research on the persuasive strategy that supports your pros
and cons. Include peer-review journal articles and other
reference as citations to support this area of the paper.
c) At the end of this part, state which persuasive strategy your
expertise considers most effective and/or appropriate for this
experience, issue, product, etc. Include peer-review journal
articles as citations to support your thoughts. Include peer-
review journal articles and other reference as citations to
support this area of the paper.
Part 3: Recommendations for Future Persuasive Strategy to Use
a) Provide another persuasive strategy that is not one previously
discussed, which you think could also hold possibilities in this
experience, issue, or product etc. Make sure to explain and
justify your selected strategy Include peer-review journal
articles and other reference as citations to support this area of
the paper.
Part 4: Conclusion to the Paper
a) Provide a summary of your paper to conclude the paper.
Format and Specific Requirements for Final Paper:
a) Each student will complete a paper. The work MUST be done
individually. Do not work together on this paper.
b) Remember to include appendices: Include a copy of all
materials that you used (advertisements, pamphlets, editorials,
etc.). In the case of online content, you must provide the links
(in proper APA format). Failure to meet this criteria and/or
failure to attach all of them to this paper will result in a loss of
points.
c) Paper must be 10-12 pages double-spaced, stapled, with 1
inch margins 12 point Times New Roman font (4-5 sentences on
a page does NOT count as a page) and follow APA style.
Include a title page, references and appendices. An abstract is
not needed. (Title page, references, and appendices do not count
towards page length.)
d) Submit a hard copy, stapled, AND submit the paper on
Blackboard.
e) References are needed! At least 10 peer-reviewed sources are
needed and should appear throughout the paper (not just one
part). Peer-review journal sources need to be dated from 2000 to
now. Additional references (e.g., books, websites, etc.) are
needed too. The textbook cannot count as a source – but each
chapter has references (peer-reviewed, etc.) that you can use as
sources.
f) Paper must be free of grammatical and spelling errors, as well
as format problems (weird spacing, smudges, unnecessary
bolding or italics, etc.)
g) Tips on using APA style can be found on Blackboard and the
Purdue University Online Writing Lab:
https://owl.english.purdue.edu/owl/resource/560/01/
***Failure to meet any of the requirements will result in point
reduction.***
***Rough Draft of the Paper Due on 3/7 – 4-5 pages***
Parts of the Rough Draft Paper
The focus of the rough draft is to help you begin the parts of the
paper and start finding references for the final paper.
Part 1: Introduction (1-2 pages)
a) Identify and explain what experience, issue, product, etc. that
you have selected to analyze the persuasion strategies used.
Include at least 1 peer-review journal article and include at least
1 non peer-review reference to justify your selection.
Part 2: Persuasion Strategies Used (2-3 pages)
a) Identify at least 1 of the most common strategies used in
persuasion for this experience, issue, product, etc. Includes 1-2
examples of this strategy being used (include
experience/issue/product information in the appendix). Include
at least 2 peer-review journal articles and include at least 1 non
peer-review reference to help define this persuasive strategy.
b) Include the “WHY” of this persuasion strategy, and include
the pros and cons of this strategy; include at least 2 peer review
journal articles and include at least 1 non peer-review reference
to help explain why this strategy may be used and any problems
or benefits of using it. You can refer back to your example(s) to
help explain the “why” as well.
Format and Specific Requirements:
a) Each student will complete a paper. The work MUST be done
individually. Do not work together on this paper.
b) Remember to include appendices: Include a copy of all
materials that you used (advertisements, pamphlets, editorials,
etc.) as examples. In the case of online content, you must
provide the links (in proper APA format).
c) Paper must be 4-5 pages double-spaced, stapled, with 1 inch
margins 12 point Times New Roman font (4-5 sentences on a
page does NOT count as a page) and follow APA style. A title
page and abstract are not needed for the rough draft. A
reference page and appendix are needed.
d) Submit a hard copy, stapled, AND submit on Blackboard.
e) References are needed!At least 5 peer-reviewed journal
sources are needed. Peer-review sources need to be dated from
2000 to now. At least 3 non peer-review references (e.g., books,
websites, etc.) should be within the paper, too. The textbook
cannot count as a source – but each chapter has references
(peer-reviewed, etc.) that you can use as sources.
f) Paper must be free of grammatical and spelling errors, as well
as format problems (weird spacing, smudges, unnecessary
bolding or italics, etc.)
g) Tips on using APA style can be found on Blackboard and at
the Purdue University Online Writing Lab:
https://owl.english.purdue.edu/owl/resource/560/01/
***Failure to meet any of the requirements will result in point
reduction.***
Skip to content
COM 470: Argumentation and Persuasion
Final Paper Rubric
Spring 2019, Volkman
Name:_________________________
COM 470: Final Paper
Significance of Issue/Topic/Experience
______/40
--Identifies and justifies well why this issue/topic/experience is
important to study for their persuasive strategies
--Uses peer-reviewed sources in explanation; other references
used as well
--Incorporates class content
Persuasive Analysis ______/80
--Identifies at least three most common persuasive strategies
used and identifies examples of each
--Justifies why these are the common persuasive strategies
--Includes pros and cons of these persuasive strategies
--Identifies the strategy that is most effective and/or appropriate
--Uses peer-reviewed sources in explanation; other references
used as well
--Incorporates class content
Possible Persuasive Strategies for Persuasion
_______/50
--Identifies and justifies the use of another persuasive
strategy/strategies for this issue/topic/experience
--Recommendation was not previously discussed
--Uses peer-reviewed sources in explanation; other references
used as well
--Incorporates class content
Page length/APA style/Grammar/Spelling/Reference
Page/Format _______/30
--10-12 pages in content (less than half a page does NOT count
as a page), excluding title page, references and appendix
[abstract not needed].
--follow APA style on formatting, in-text citations and
reference list
--Includes an Introduction and Conclusion
--free of grammatical and spelling errors
--at least 10 peer-reviewed citations from 2000 to now
--Additional non peer-reviewed citations used
--Appendix included
Total _______________/200
Running head: (This is in all uppercase letters and a max of 50
characters) 1
(This is in all uppercase letters and max 50 characters) 6
Title of Paper
Student Name
Bryant University
Title of Paper (no bold)
Include an introductory paragraph to the paper. Include a thesis
statement of what the paper will be covering.
Background and Significance of the (Insert Topic)
What is the (Insert Product/Issue/Etc.)?
Sub-heading. If you need to have a specific area under this
section to focus on, you use a sub-heading.
Sub-heading. Continue using sub-headings as needed.
Significance of (Insert Product/Issue/Etc.)
Sub-heading. If you need to have a specific area under this
section to focus on, you use a sub-heading.
Sub-heading. Continue using sub-headings as needed.
Evaluation of Persuasive Strategies
Include a few transition sentences to explain this next section of
the paper.
(Insert Name) Persuasive Strategy
A few sentences of the persuasive strategy you selected.
Sub-heading. Use sub-headings as needed.
Sub-heading.
Sub-heading.
(Insert Name) Persuasive Strategy
A few sentences of the persuasive strategy you selected.
Sub-heading. Use sub-headings as needed.
Sub-heading.
Sub-heading.
(Insert Name) Persuasive Strategy
A few sentences of the persuasive strategy you selected.
Sub-heading. Use sub-headings as needed.
Sub-heading.
Sub-heading.
Most Effective Persuasive Strategy
In this part, you are explaining which strategy you think was
most effective.
Sub-heading. Use sub-headings as needed.
Sub-heading.
Sub-heading.
Recommendations for Future Persuasive Strategies
Include a few sentences about this section of the paper and your
recommendations.
Conclusion
Summarize the paper.
References (no bold)
APA style says that all references are in alphabetical order.
Appendix A
Title of the Picture, Video, Advertisement, Etc.
Insert material.
Appendix B
Title of the Picture, Video, Advertisement, Etc.
Insert material.
1 SHARE A COKE CAMPAIGN Share A Coke Campaig.docx

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1 SHARE A COKE CAMPAIGN Share A Coke Campaig.docx

  • 1. 1 SHARE A COKE CAMPAIGN Share A Coke Campaign XXX Bryant University
  • 2. 2 SHARE A COKE CAMPAIGN Share a Coke Persuasion is a concept that can be attempted in numerous different ways including verbal vs. nonverbal, interpersonal vs. mediated, factual vs. emotional, and so on. Multiple types of strategies are also involved, but the ultimate goal is to shape, change, or reinforce people’s attitudes on certain subjects. Persuasion is recognized every day, whether it be within an ad campaign, someone giving out samples at the grocery store, or a friend convincing you to go out that night. Specifically, this paper will focus on Coca Cola and their strategies and persuasive tactics within their world famous “Share a Coke” campaign. Background and Significance of Share a Coke What is the Share a Coke Campaign? The Beginning: It is no secret the power that Coca Cola has within the food and beverage industry, but once this campaign began, it was groundbreaking. The whole idea of
  • 3. “Share a Coke” was created in 2011 and initially was known as “Project Connect” (Moye, 2014). Coke started with this idea in Australia and began this whole experience by exchanging “Coke” with the 150 most common names in the country (Moye, 2014). The results were at a level that Coke decided was too good to stop the campaign. In a nation of less than 23 million people, this brand sold more than 250 million of the named cans and bottles. Now, the brand has brought this campaign to 70 different countries (Moye, 2014). Once this idea reached worldwide audiences, more and more ideas were added and it continued to increase Coke’s brand. For example, Amsterdam had opened a store that only sold these personalized Coke cans and bottles and Germany had started an online store that gave customers the ability to order these personalized bottles and have them delivered to their home (Moye, 2014). 3 SHARE A COKE CAMPAIGN Initially, this was the companies summer campaign, but once
  • 4. Coke recognized the profitability and new connection with its customers, they looked into starting a new campaign that promoted customers to “Share a Coke with Santa” (Burke, 2011). The company looked at the pros and cons of extending this campaign and decided that it was going to be a hit. They then made the decision to continue the campaign through Christmas and moving forward into 2012 because of the extreme success that came from those summer months. When winter approached, they used names on the bottles and cans such as “Dancer” and “Holly” to get customers excited to purchase these products while Christmas was approaching (Burke, 2011). Significance of Share a Coke Campaign: One article looked at the severity of this campaign in comparison to Pepsi. In the UK in the year 2011, it was announced that “the volume of the drink sold leapt 2.9 per cent to 272.17 million” (Sebastian, 2013). Contrarily, Pepsi fell 2.4 percent, almost the exact opposite of Coke, and brought them down to 102.8 million (Sebastian, 2013). Coca Cola making this move became
  • 5. a tremendous uproar and helped them continue to surpass competitors worldwide. When looking at this campaign, the success can be accredited to three main reasons. First, Coke received massive amounts of social media content from customers posting with these cans and bottles. Second, it creates a connection with the customer that they have never been able to achieve before. Lastly, it continues to change all the time. An article from earlier this year explained how Coke has made new bottles that have the several name labels as peel-off stickers. Once the stickers are peeled off, scan codes are revealed underneath that allow chances to win prizes such as amusement park passes, baseball tickets, or a free Coke (Beverage Industry, 2018). All of these reasons without a doubt helped Coke grow as a brand and even reach a whole new customer type, but how did they achieve this? Coke was able to get an audience so impacted 4 SHARE A COKE CAMPAIGN
  • 6. by their campaign by using three main persuasive strategies which are Value Expressive Theory, narratives, and lastly how they use message sidedness. Value Expressive Theory Persuasive Strategy: Explanation: Value-expressive attitudes as something that is formed when one’s values need to be achieved or maintained (Hullett, 2010). This can happen by randomly creating a bond between an attitude that is about an object and what values are indicated from that object or also by messages that link an attitude to at least one of the audience’s values (Hullet, 2010). The article “The Timing of Repeat Purchases of Consumer Durable Goods” examined the four attitude functions. Within the findings, it showed that when consumers have value-expressive attitudes, it actually helps them be able to convey what their self-identities are as well as personal values are to others. It was recognized that people who hold this attitude function make their purchasing decisions based on their own identity and how they expect other people to react to their purchase decisions. This attitude function is also associated with interpersonal
  • 7. communication which ultimately allows these consumers to recognize other consumers with a similar mindset (Grewal, 2004). The experiment went on to find results that interpurchase intervals decreased when the knowledge or the social adjustive function had an increase, but when value-expressive function had more of an influence and increased, so did the interpurchase interval. This conclusively showed that consumers are not apt to let go of products that fit into their value-expressive style which creates much longer amounts of time for their interpurchase intervals (Grewal, 2004). Example: If someone was to hold family and friends at a high level of something they value, finding a Coke can or bottle with their mother’s name on it would be exciting and important to them. It would make the person feel as if they were honoring their mother’s name 5 SHARE A COKE CAMPAIGN rather than just giving profit to the Coke brand. In one of
  • 8. Coke’s most famous commercials (See Appendix A) it exemplifies how finding your own name is exciting, but more importantly being able to share that moment with your other friends is an experience that you would not be able to get with other types of beverages. The commercial truly displays an ideal situation with a group of friends and really entices a viewer to go out and purchase a product themselves. Pros and Cons: In Hullett and Boster’s article, it is explained that “The success in forming the advocated attitude should depend on the strength with which the values mentioned in the message are actually held by the message recipients” (Hullett, 2010). When looking at Share a Coke campaign, it is not necessarily certain that the audience would feel an extreme amount of value held to a soda bottle, so when using this strategy for the campaign it could potentially fall short for several audience members that do not look at it that deeply. Although the article “The Timing of Repeat Purchases of Consumer Durable Goods” showed how truly important the value-expressive function can
  • 9. be when dealing with consumers purchasing products, it was looking at durable goods which are meant to last a long time rather than a Coke can or bottle which will usually be used within the first hour of purchase. The purpose of this product is to make consumers feel as though the soda was made just for them which brings lots of attention to the value-expressive function, but because the product is not something that is typically kept for a long period of time, the sentiment may not be as important to the consumers which may pose as the biggest downside to the product. In addition to that, Shakespeare explained that “some participants expressed disappointment at not finding their names on Coke bottles” (2013). This could also play a role in how successful the Coke brand is because if they do not keep up with what the consumers want and continually advance and make 6 SHARE A COKE CAMPAIGN them feel that type of identity, it could eventually lead to the entire “Share a Coke” campaign
  • 10. losing its credibility. Narrative Persuasive Strategy: Explanation: When creating an advertisement or campaign, the people responsible can look at the contrasting factors of using evidence for their persuasive strategy versus narrative, or even a mixture of both. According to Perloff, evidence deals with “factual assertions, quantitative information, eyewitness statements, testimonials, or opinions advanced by credible sources” (Perloff, 2017). This can be seen in campaigns such as getting people to quit smoking by giving the statistics of how many smokers end up getting lung cancer or showing statistics of skin cancer in an approach to get the audience to stop using tanning beds. On the other hand, an article written by Quintero Johnson and Sangalang explains “Fundamentally, narrative persuasion works because of the unique capacity for stories to inspire message involvement through story elements—story plots rife with conflict, crises, and resolution, interesting settings and scenery, and characters with whom audiences can identify” (Quintero Johnson and Sangalang, 2017).
  • 11. This types of persuasive strategy can often times been seen in movies, books, TV shows, etc. In addition to the entire story telling process that makes narratives become influential, another main component of this persuasive strategy is transportation. An article looking at the importance of transportation in narratives, Liang and Tukachinsky found that based off of previous research, narratives when compared to non-narratives seemed to be able to stop the audiences sense of reality and allow them to completely fall into this sort of story world for a time (2013). “In the transportation process, media consumers engage in a mental simulation of the narrative world and create a vivid mental image of the narrative-based reality” (Tukachinsky & Tokunaga, 2013). Once this process is going on, transportation will ultimately make the 7 SHARE A COKE CAMPAIGN audience more confident when it comes to what their attitude is. This is because transportation
  • 12. has to ability to briefly change reality for viewers, so the experience they go through makes them grasp onto either their positive or negative attitude more strongly and that is what helps with their attitude confidence in the end (Tukachinsky & Tokunaga, 2013). Example: Specifically for Coke, their commercials have mostly focused on the narrative approach. In one of Coke’s commercials from Summer 2017 (See Appendix B) it tells the audience a story of two people that are trying to find a way to talk to each other, but the timing is never right. It repeatedly showed one of the characters look in the direction of the other as soon as that other person looked away and vice versa. The problem was finally solved when the girl ordered two bottles of Coke and gave one to the boy working the stand. Through the process of them sharing a Coke everything fell in place and the viewers got to see a happy ending. This shows the narrative strategy because it gives a beginning, middle, and end of a story, makes the viewers focus on the characters, and provides a resolution to the issue at the end.
  • 13. Pros and Cons: Although narratives can be very useful as a persuasion tactic, it has factors that are negative just like all other strategies. When looking at the difference between narratives and evidence, it can be seen that multiple studies found narratives to be more persuasive due to reasons “such as vividness, perceived representativeness, and ease of recall to explain this advantage” (Good, 2010, p. 9). These elements that are linked with narratives can get viewers to connect more through the process of transportation and hold stronger attitudes. Even though the extreme vividness and stories portrayed to audiences has worked well, evidence is also seen as very persuasive because it “provides a large sample size, bolsters perceptions of believability and credibility, and fairs better when supporting general claims (Good, 2010, p. 9)” An example was given by Good that looked at a study that took two routes as to try to make an 8 SHARE A COKE CAMPAIGN audience more assured of a new cultural center. One way to
  • 14. deliver the message was by sharing a story of a center in a different town that was similar, which took the narrative route. The other way was by giving a statistical report of 27 other cultural centers. The results showed that the statistical message had a higher level of persuasion, which was due to the fact that the audience had more confidence in 27 samples of factual evidence rather than just the one story (Good, 2010). In addition, Perloff explains that sometimes “narratives can be so distracting that they interfere with reception of the message” (Perloff, 2017, p. 346). When this happens, it can make people not able to fully understand the message and therefore in these situations makes evidence more persuasive. One-sided Persuasive Strategy: Explanation: Message sidedness has three different choices that persuaders can choose from. There is one-sided, two-sided refutational, and two-sided non refutational messages. According to O’Keefe, “Persuaders are best advised to meet opposing arguments head-on, by
  • 15. refuting them, rather than ignoring or merely mentioning such counterarguments” (Perloff, 2017, p. 225 as cited in O’Keefe 2016). This quote agrees with Perloff’s idea that refutational two- sided messages have an advantage because they “enhance the credibility of the speaker” and “provide cogent reasons why opposing arguments are wrong” (Perloff, 2017, p.335). This explains that the best way to use message sidedness when persuading an audience is to use two- sided refutational. This strategy allows the persuader to show the audience why their argument is not only one they should believe in and gain a strong positive attitude form but why it is better than any opposing arguments. While this strategy is said to be the best, one-sided messages are also important to use in certain scenarios. Perloff explains that one-sided messages are best used when the audience “strongly agree with the communicator’s position” (p. 336). For example, this 9 SHARE A COKE CAMPAIGN can be seen in persuasive messages that have to deal with
  • 16. politics because it is likely that a person supporting a candidate already feels strongly about their policies, views, etc. In an experiment performed by Martin Eisend, the results showed that highly involved consumers were enticed with the amount of negativity that is given in two-sided messages. This information indicated that two-sided messages are extremely persuasive when used for advertisements or campaigns that consumers look at in a profound way such as “in special interest papers (e.g., computer or automobile magazines)” (Eisend, 2013). For example, computer or automobile advertisements showing negative information about competitors and also presenting positive information of why what they have to offer is what will really attract consumers. Two-sided messages do not always have to deal with competitors, though. A famous example is when Avis, a car rental company, was rated number two in the industry. The company started a campaign that showed negative information about itself and then went on to show positive arguments about itself such as “We try harder!”
  • 17. (Kuster & Eisend). In contrast to this idea, if consumers have low involvement, the negative information is much less important and the persuasiveness falls more in the element of amount of information (Eisend, 2013). Example: Coca-Cola as a company has in the past used two- sided refutational strategies such as portraying themselves as a “hero” in the advertisement they used to respond to an ad done by Pepsi. The photo (See Appendix C) shows a Pepsi can with a Coke cape wrapped around it and the slogan at the top reads “Everybody wants to be a hero!” This is refutational because Coke is showing that they are better than Pepsi’s brand rather than just mentioning Pepsi’s brand which would be non refutational. The Share a Coke campaign specifically has not used two-sided messages. The majority of commercials created by the Coca-Cola company for this campaign deal with a younger generation sharing the Coke bottles with their friends and they 10 SHARE A COKE CAMPAIGN
  • 18. also are normally portraying it to be on a summer day. This year’s summer commercial (See Appendix D) shows a barbeque scenario with a numerous amount of friends sharing with each other and ends with their slogan of “because sharing is always better when I share a Coke with you.” The commercial was a one-sided message and the company just focused on giving the audience the information of how great their brand was rather than including what competitors they are better then. Soda is not something that most people will think profoundly about, so it makes sense that Coke tries to use one-sided messages for the most part rather than either of the two-sided options. Pros and Cons: One-sided messages are without a doubt very persuasive in certain situations such as when the audience has low involvement, but the strategy is not always useful. People often need more information than just one argument and therefore require two-sided messages. Typically, if an advertisement, campaign, etc. requires someone to be highly involved
  • 19. and look at the subject deeply, one-sided messages would not hold as much substance as a two- sided message. This can be because “two-sided messages particularly strengthen perceptions of source credibility” (Eisend, 2010)/. In contrast to that, it is noted that when there is too much of negative information, it increases the losses by focusing on the negative attributes which can exceed the gains from credibility (Eisend, 2010). All in all, choosing if something should be one- sided or two-sided can be a difficult task. Most Effective Persuasive Strategy: Looking at each of the examples of the commercials that are produced by the Coca-Cola brand, the strategy that seems to hold the most importance is the narrative persuasive strategy. In each of the advertisements for Share a Coke, the company focuses mostly on portraying their product as a fun and exciting experience that is shared with friends and those that are closest to 11 SHARE A COKE CAMPAIGN
  • 20. us. Each commercial from the campaign tells its own story, some go more in depth to a story than others, but all of them are able to make the audience feel connected to the characters and enter the transportation process. The majority deal with a summer day and show lots of people together, laughing, and enjoying their day. An audience wants to connect and identify with those characters which ultimately can lead them to purchase the product. According to an article from Human Communication Research, people try to find stories to get pleasure from them which is just one reason why narratives are such a popular persuasive strategy (Hoeken, 2016). Also, the article discussed that there is lots of evidence that “people learn in the sense that they adapt their beliefs, attitudes, and behaviors after reading or watching a story” (Hoeken, 2016). It is important to realize how much stories impact an audience and how that can be crucial in an advertisement or commercial setting. Recommendations for Future Persuasive Strategies Evidence: The Share a Coke campaign has been going on for years and continues to
  • 21. incorporate more names as well as more advertisements each year. To stay relevant, it is important to constantly come up with ways to attract the consumers eye and keep them wanting more. Narratives as discussed are a large part of what the campaign has to offer, but to enhance the information given to the audience, a combination of evidence and narratives in some commercials/advertisements could increase their customer base. Not everyone will be attracted to a product based off of a story and therefore would like factual evidence of what is so great about Coke’s product. As stated earlier, an audience may have more confidence in statistical evidence rather than just a story (Good, 2010). In an article looking at how people would react to multi-functional cultural Centre being built in their town, an experiment was made to show the differences in people’s views from anecdotal persuasion vs. statistical persuasion. It was shown 12 SHARE A COKE CAMPAIGN
  • 22. that statistical had just as much importance in the area of vividness, and much more in the areas of acceptance of claim and perceived argument quality (Hoeken, 2001). This just shows another example of how important statistics and real evidence can be for an audience. Coke for example could potentially show statistics of people that prefer Coke over competitors such as Pepsi. Conclusion The Share a Coke campaign has been an enormous addition that the Coke brand has incorporated into their company. Since the beginning of the campaign that started in Australia in 2011, Coke has increased their original 150 names to over 1000 first and last names on their cans and bottles as well as some apparel and gift items (Unbottled Staff, 2010). The company has used numerous persuasive strategies in their advertisements and commercials, but the main three recognized are the Value Expressive Theory, narratives, and their use of one-sided messages. After identifying some of Share a Coke’s most popular commercials, it is recognizable that narratives have the most importance in their strategy to attract
  • 23. customers. The Share a Coke campaign is continuously growing from year to year and as the brand continues to progress one possible adjustment could be to add more facts in their campaign to attract consumers that are less affected by stories and the transportation process and would rather see concrete facts and statements before purchasing a product. Overall, the campaign has made a great impact in the beverage industry and it is clear that Coke understands the way their product can make their consumer base feel and in order to keep up with that, they incorporate persuasive strategies to cultivate the campaign. 13 SHARE A COKE CAMPAIGN References Burke, J. (2011, 11). Coke gets into xmas spirit with 'share a coke' campaign.Food
  • 24. Magazine, Retrieved from http://bryant.idm.oclc.org/login?url=https://search.proquest.com /docview/929137024?acc ountid=36823 Eisend, M. (2010). Explaining the joint effect of source credibility and negativity of information in two-sided messages. Psychology & Marketing, 27(11), 1032–1049. Retrieved from http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true& db=ufh&AN=54336917&site=ehost-live Eisend, M. (2013). The Moderating Influence of Involvement on Two-Sided Advertising Effects. Psychology & Marketing, 30(7), 566–575. https://doi.org/10.1002/mar.2062 Good, C. (2010). Persuasive Effect of Narrative and Statistical Evidence Combinations Core https://core.ac.uk/download/pdf/5168046.pdf Grewal, R., Mehta, R., & Kardes, F. R. (2004). The Timing of Repeat Purchases of Consumer Durable Goods: The Role of Functional Bases of Consumer Attitudes. Journal of Marketing Research, 41(1), 101–115. https://doi.org/10.1509/jmkr.41.1.101.25090 Hoeken, H. (2001). Anecdotal, Statistical, and Causal Evidence: Their Perceived and Actual Persuasiveness. Argumentation, 15(4), 425–437. Retrieved from
  • 25. http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true& db=ufh&AN=11307314&site=ehost-live Hoeken, H., Kolthoff, M., & Sanders, J. (2016). Story Perspective and Character Similarity as Drivers of Identification and Narrative Persuasion. Human Communication Research, 42(2), 292–311. https://doi.org/10.1111/hcre.12076 Hullet, C. R., & Boster, F. J. (2001). Matching Messages to the Values Underlying Value- Expressive and Social-Adjustive Attitudes: Reconciling an Old Theory with a Contemporary Measurement Approach. Communication Monographs, 68(2), 133. Retrieved from http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true& db=ufh&AN=4901300&site=ehost-live Küster, F., & Eisend, M. (2016). Time heals many wounds – explaining the immediate and delayed effects of message sidedness. International Journal of Advertising, 35(4), 664– 681. https://doi.org/10.1080/02650487.2015.1052616 Liang, Y. (Jake), & Tukachinsky, R. H. (2017). Narrative Persuasion 2.0: Transportation in Participatory Websites. Communication Research Reports, 34(3), 201–210. https://doi.org/10.1080/08824096.2017.1285759 http://bryant.idm.oclc.org/login?url=https://search.proquest.com /docview/929137024?acc%09ountid=36823
  • 26. http://bryant.idm.oclc.org/login?url=https://search.proquest.com /docview/929137024?acc%09ountid=36823 http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true& http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true& https://doi.org/10.1002/mar.2062 https://core.ac.uk/download/pdf/5168046.pdf https://doi.org/10.1509/jmkr.41.1.101.25090 http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true&%09db=ufh&AN=11307314&site=ehos t-live http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true&%09db=ufh&AN=11307314&site=ehos t-live http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true&%09db=ufh&AN=4901300&site=ehost- live http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true&%09db=ufh&AN=4901300&site=ehost- live https://doi.org/10.1080/08824096.2017.1285759 14 SHARE A COKE CAMPAIGN Moye, J. (2014, Sep 25). How the Groundbreaking Campaign Got Its Start 'Down Under' Coca- Cola Company Retrieved from https://www.coca- colacompany.com/stories/share-a-coke- how-the-groundbreaking-campaign-got-its-start-down-under Perloff, R.M. (2017). The Dynamics of Persuasion: Communication Attitudes in
  • 27. the 21st Century. New York, NY: Routledge. Quintero Johnson, J. M., & Sangalang, A. (2017). Testing the Explanatory Power of Two Measures of Narrative Involvement: An Investigation of the Influence of Transportation and Narrative Engagement on the Process of Narrative Persuasion. Media Psychology, 20(1), 144–173. https://doi.org/10.1080/15213269.2016.1160788 Sebastian, J. (2013, Jul 19). Coke's 'share a coke' drive helps it pull clear of pepsi in UK. Marketing Week (Online), Retrieved from http://bryant.idm.oclc.org/login?url=https://search.proquest.com /docview/1406088085?ac countid=36823 Shakespeare, S. (2013, Nov 13). The secret recipe for share a coke's massive success. City A.M. Retrieved from http://bryant.idm.oclc.org/login?url=https://search.proquest.com /docview/1450089593?ac countid=36823 Share a Coke. (2018). Beverage Industry, 109(6), 53. Retrieved from http://bryant.idm.oclc.org/login?url=http://search.ebscohost.com /login.aspx?direct=true& db=bth&AN=129844107&site=ehost-live Unbottled Staff (2017). Is Your Name on a Coke Bottle? Coca- Cola Journey https://www.coca-
  • 28. colacompany.com/stories/is-your-name-on-a-coke-bottle-find- out-here Ventricelli, P. (2014, Sep 2). Pros and Cons of Personalized Marketing: Take a Tip From Coke Content Boost Blog Received from http://blog.contentboost.com/2014/09/02/pros-and- cons-of-personalized-marketing-take- a-tip-from-coke.html https://www.coca-colacompany.com/stories/share-a-coke- %09how-the-groundbreaking-campaign-got-its-start-down-under https://www.coca-colacompany.com/stories/share-a-coke- %09how-the-groundbreaking-campaign-got-its-start-down-under https://doi.org/10.1080/15213269.2016.1160788 http://bryant.idm.oclc.org/login?url=https://search.proquest.com /docview/1406088085?ac%09countid=36823 http://bryant.idm.oclc.org/login?url=https://search.proquest.com /docview/1406088085?ac%09countid=36823 http://bryant.idm.oclc.org/login?url=https://search.proquest.com /docview/1450089593?ac%09countid=36823 http://bryant.idm.oclc.org/login?url=https://search.proquest.com
  • 30. https://www.youtube.com/watch?v=5-ahnFYzMp8 16 SHARE A COKE CAMPAIGN Appendix B Share a Coke: Break the Ice | Coca-Cola https://www.youtube.com/watch?v=qvYTF-A4Seg
  • 31. https://www.youtube.com/watch?v=qvYTF-A4Seg 17 SHARE A COKE CAMPAIGN Appendix C Re: the 2013 Cola Caption War
  • 32. 18 SHARE A COKE CAMPAIGN Appendix D Coca-Cola | Share a Coke with Friends :30 https://www.youtube.com/watch?v=Gk7G4PUzEUo https://www.youtube.com/watch?v=Gk7G4PUzEUoShare a Coke USA CommercialShare a Coke: Break the Ice | Coca-ColaRe: the 2013 Cola Caption WarCoca-Cola | Share a Coke with
  • 33. Friends :30 COM 470 Persuasion Spring 2019, Volkman COM 470 Argumentation and Persuasion Final Paper Guidelines and Rough Draft Guidelines Spring 2019 Purpose of Paper This paper will be written as analyses that you have done to demonstrate your knowledge and expertise in persuasion on a particular topic. The topic of the paper can be of your choosing – a particular advertisement campaign, political debate, health care laws – BUT it must connect to class concepts. This is not a paper where you voice your opinion; this paper is a strong analysis of persuasion attempts and strategies. Please note this paper is not easy. It will take time and thought. PLEASE do not wait until last minute to complete this paper. This is a 400-level course, which means that this class is supposed to encompass your best work and display the knowledge, expertise and competency you have gained in all of your courses in terms of writing, analysis, ability to present ideas, and cognitive ability. ***Rough Draft of the Paper Due on 3/7 – 4-5 pages (details below)*** Parts of the Final Paper The focus of your paper is to utilize your experience and expertise in persuasion to examine persuasive strategies used for a particular experience, issue or product, etc. Please include the following in your paper: Part 1: Introduction a) Introduction to the paper
  • 34. b) Identify the experience, issue, product etc. that you have chosen to focus on and justify why it is an important area of inquiry and warrants our time for analysis and consideration on the persuasion strategies used. Include peer-review journal articles and other references as citations to support your introduction/rationale in this area of the paper. Part 2: Persuasion Strategies Used a) Identify and explain at least three most common persuasive strategies used in this area. Include examples (at least 3) of the strategies used. Include peer-review journal articles and other references as citations to support this area of the paper. b) Explain the “WHY” of these persuasion strategies –why should these persuasive strategies be used for this experience, issue, or product? Reference back to the examples used to help explain the “why.” Include peer-review journal articles and other reference as citations to support this area of the paper. Also: 1) In this discussion of the WHY, please include the pros and cons of each persuasive strategy. Refer back to your examples to help explain pros and cons. Also, explain and justify based on research on the persuasive strategy that supports your pros and cons. Include peer-review journal articles and other reference as citations to support this area of the paper. c) At the end of this part, state which persuasive strategy your expertise considers most effective and/or appropriate for this experience, issue, product, etc. Include peer-review journal articles as citations to support your thoughts. Include peer- review journal articles and other reference as citations to support this area of the paper.
  • 35. Part 3: Recommendations for Future Persuasive Strategy to Use a) Provide another persuasive strategy that is not one previously discussed, which you think could also hold possibilities in this experience, issue, or product etc. Make sure to explain and justify your selected strategy Include peer-review journal articles and other reference as citations to support this area of the paper. Part 4: Conclusion to the Paper a) Provide a summary of your paper to conclude the paper. Format and Specific Requirements for Final Paper: a) Each student will complete a paper. The work MUST be done individually. Do not work together on this paper. b) Remember to include appendices: Include a copy of all materials that you used (advertisements, pamphlets, editorials, etc.). In the case of online content, you must provide the links (in proper APA format). Failure to meet this criteria and/or failure to attach all of them to this paper will result in a loss of points. c) Paper must be 10-12 pages double-spaced, stapled, with 1 inch margins 12 point Times New Roman font (4-5 sentences on a page does NOT count as a page) and follow APA style. Include a title page, references and appendices. An abstract is not needed. (Title page, references, and appendices do not count towards page length.) d) Submit a hard copy, stapled, AND submit the paper on Blackboard. e) References are needed! At least 10 peer-reviewed sources are needed and should appear throughout the paper (not just one
  • 36. part). Peer-review journal sources need to be dated from 2000 to now. Additional references (e.g., books, websites, etc.) are needed too. The textbook cannot count as a source – but each chapter has references (peer-reviewed, etc.) that you can use as sources. f) Paper must be free of grammatical and spelling errors, as well as format problems (weird spacing, smudges, unnecessary bolding or italics, etc.) g) Tips on using APA style can be found on Blackboard and the Purdue University Online Writing Lab: https://owl.english.purdue.edu/owl/resource/560/01/ ***Failure to meet any of the requirements will result in point reduction.*** ***Rough Draft of the Paper Due on 3/7 – 4-5 pages*** Parts of the Rough Draft Paper The focus of the rough draft is to help you begin the parts of the paper and start finding references for the final paper. Part 1: Introduction (1-2 pages) a) Identify and explain what experience, issue, product, etc. that you have selected to analyze the persuasion strategies used. Include at least 1 peer-review journal article and include at least 1 non peer-review reference to justify your selection. Part 2: Persuasion Strategies Used (2-3 pages) a) Identify at least 1 of the most common strategies used in persuasion for this experience, issue, product, etc. Includes 1-2 examples of this strategy being used (include
  • 37. experience/issue/product information in the appendix). Include at least 2 peer-review journal articles and include at least 1 non peer-review reference to help define this persuasive strategy. b) Include the “WHY” of this persuasion strategy, and include the pros and cons of this strategy; include at least 2 peer review journal articles and include at least 1 non peer-review reference to help explain why this strategy may be used and any problems or benefits of using it. You can refer back to your example(s) to help explain the “why” as well. Format and Specific Requirements: a) Each student will complete a paper. The work MUST be done individually. Do not work together on this paper. b) Remember to include appendices: Include a copy of all materials that you used (advertisements, pamphlets, editorials, etc.) as examples. In the case of online content, you must provide the links (in proper APA format). c) Paper must be 4-5 pages double-spaced, stapled, with 1 inch margins 12 point Times New Roman font (4-5 sentences on a page does NOT count as a page) and follow APA style. A title page and abstract are not needed for the rough draft. A reference page and appendix are needed. d) Submit a hard copy, stapled, AND submit on Blackboard. e) References are needed!At least 5 peer-reviewed journal sources are needed. Peer-review sources need to be dated from 2000 to now. At least 3 non peer-review references (e.g., books, websites, etc.) should be within the paper, too. The textbook cannot count as a source – but each chapter has references (peer-reviewed, etc.) that you can use as sources. f) Paper must be free of grammatical and spelling errors, as well
  • 38. as format problems (weird spacing, smudges, unnecessary bolding or italics, etc.) g) Tips on using APA style can be found on Blackboard and at the Purdue University Online Writing Lab: https://owl.english.purdue.edu/owl/resource/560/01/ ***Failure to meet any of the requirements will result in point reduction.*** Skip to content COM 470: Argumentation and Persuasion Final Paper Rubric Spring 2019, Volkman Name:_________________________ COM 470: Final Paper Significance of Issue/Topic/Experience ______/40 --Identifies and justifies well why this issue/topic/experience is important to study for their persuasive strategies --Uses peer-reviewed sources in explanation; other references used as well --Incorporates class content Persuasive Analysis ______/80 --Identifies at least three most common persuasive strategies used and identifies examples of each --Justifies why these are the common persuasive strategies --Includes pros and cons of these persuasive strategies --Identifies the strategy that is most effective and/or appropriate
  • 39. --Uses peer-reviewed sources in explanation; other references used as well --Incorporates class content Possible Persuasive Strategies for Persuasion _______/50 --Identifies and justifies the use of another persuasive strategy/strategies for this issue/topic/experience --Recommendation was not previously discussed --Uses peer-reviewed sources in explanation; other references used as well --Incorporates class content Page length/APA style/Grammar/Spelling/Reference Page/Format _______/30 --10-12 pages in content (less than half a page does NOT count as a page), excluding title page, references and appendix [abstract not needed]. --follow APA style on formatting, in-text citations and reference list --Includes an Introduction and Conclusion --free of grammatical and spelling errors --at least 10 peer-reviewed citations from 2000 to now --Additional non peer-reviewed citations used --Appendix included Total _______________/200
  • 40. Running head: (This is in all uppercase letters and a max of 50 characters) 1 (This is in all uppercase letters and max 50 characters) 6 Title of Paper Student Name Bryant University Title of Paper (no bold) Include an introductory paragraph to the paper. Include a thesis statement of what the paper will be covering. Background and Significance of the (Insert Topic) What is the (Insert Product/Issue/Etc.)? Sub-heading. If you need to have a specific area under this section to focus on, you use a sub-heading. Sub-heading. Continue using sub-headings as needed. Significance of (Insert Product/Issue/Etc.) Sub-heading. If you need to have a specific area under this section to focus on, you use a sub-heading. Sub-heading. Continue using sub-headings as needed. Evaluation of Persuasive Strategies Include a few transition sentences to explain this next section of the paper. (Insert Name) Persuasive Strategy A few sentences of the persuasive strategy you selected. Sub-heading. Use sub-headings as needed. Sub-heading. Sub-heading. (Insert Name) Persuasive Strategy A few sentences of the persuasive strategy you selected. Sub-heading. Use sub-headings as needed.
  • 41. Sub-heading. Sub-heading. (Insert Name) Persuasive Strategy A few sentences of the persuasive strategy you selected. Sub-heading. Use sub-headings as needed. Sub-heading. Sub-heading. Most Effective Persuasive Strategy In this part, you are explaining which strategy you think was most effective. Sub-heading. Use sub-headings as needed. Sub-heading. Sub-heading. Recommendations for Future Persuasive Strategies Include a few sentences about this section of the paper and your recommendations. Conclusion Summarize the paper. References (no bold) APA style says that all references are in alphabetical order. Appendix A Title of the Picture, Video, Advertisement, Etc. Insert material. Appendix B Title of the Picture, Video, Advertisement, Etc. Insert material.