Test Automation & Execution for a Leading Healthcare Provider

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Hazelknight Media & Entertainment Pvt Ltd

The client is a leading healthcare data provider that needed reports customized for its pharmaceutical clients. Hexaware helped meet the client's weekly and monthly reporting deadlines using a reporting factory model with technologies like Business Objects, Informatica, and SQL Server. This onsite-offshore engagement of 30 members based in Americas and EMEA decreased costs and increased throughput and flexibility to scale the team as needed to provide 24/7 global support and turnaround of less than a day for some reports.

Technology

Case Study Healthcare & Life Sciences

Leading HealthCare Data Provider, USA - client support
Client Overview
The Client is the World’s leading Market Research & Data Analytics company for the Life Sciences & Pharmaceutical industry.

Solution & Engagement Model
Customer Consulting teams need to provide up to date reports customized as per the Business Benefits
requirements of its clients on a periodic basis. This involves deep knowledge of customer data Decrease in total cost of delivery by
that the Pharma Industry uses regularly leveraging the onsite-offshore model for
Hexaware’s rich experience in competitive intelligence applications using BI helped the client application management
meet its weekly and monthly SLAs. Hexaware’s team produced a variety of reports using a Increase in throughput of service
Reporting Factory Model requests on a monthly basis leading to
faster turn-around time for new user
Technologies requirements
Reporting : Business objects, Informatica, SSIS and SSRS Ability & flexibility to increase &
Databases –SQL Server 2000/2005 decrease the team size as required to
Other Technologies – Microsift .net, ASP and Microsoft office suit the demands from the customers
Source Systems – Market Data collected from various suppliers
24*7 support across the globe
Statistics
Team Size : 30 member team
Onsite / Offshore ratio: 20:80
Multiple spread across Americas & EMEA
Turn around times of less than a day in certain cases

© Hexaware Technologies. All rights reserved. www.hexaware.com

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