Put the 4 competencies in essay format. Job 1 has 4 competencies ( Sterile Processing Services (SPS department)).  I will upload a sample format of how the competencies should be answered. I have Bachelors in Psychology and Masters in Health Administration and Post Grad Doctoral in Health Administration-all course work completed in dissertation phase. I have 3 years of experience in healthcare field Job Title:   Program Specialist DUTIES: The incumbent serves as the Program specialist for the Sterile Processing Services (SPS).The Sterile Processing Services comprises the service within the hospital in which medical/surgical supplies and equipment, both sterile and non-sterile, are cleaned, high level disinfectant, prepared, processed, stored, and issued for patient care. Duties include but are not limited to:  Meets with the Associate Director for Patient Care Services (ADPCS), Deputy ADPCS, And Executive Assistant for CPO, etc.  a breasting them on issues that affect the delivery of health care in the CPO office and Medical Center. Incumbent analyzes problems that are unique to the VA System with its broad program missions, complex administrative management problems, rapid fluctuation in various program priorities and requirements, and the many conflicts between program requirements and available resources. Sets priorities, performance standards, writes position descriptions, trains, and conducts semiannual evaluations.  Makes recommendations for performance awards for employees whose performance is good or outstanding, the incumbent is responsible for ensuring that annual competency are performed and documented in accordance with Joint Commission guidelines. Serves as the technical expert regarding operational problems and personnel administrative issues; including maintaining responsibility for reviewing and approving organizational changes, position descriptions and performance standards; provides management and classification and continuing education activities; ensures that all administrative issues are resolved at the lowest level. Responsible on a day-to-day basis for coordinating and facilitating the administrative function of all services related to support of the CPO/SPS office, performance improvement, utilization management and resource efficiency throughout CPO/SPS. Provides guidance and direction to the many and varied license staff within CPO/SPS regarding VHA directives, policy, MCM's and SOP's assure efficiency and customer satisfaction, including scheduling of activities, daily monitoring of the operations of the programs measuring outcome of services provided by reviewing and analyzing data making recommendations for improved efficiency and effectiveness. Provides for the maintenance of data related to the budget and expenditure estimates in order to provide the best possible patient care within allotted budget; works in close coordination with the Executive Assistant, CPO to provide workload statistics. .

1. Put the 4 competencies in essay format. Job 1 has 4
competencies (
Sterile Processing Services (SPS department)).
I will upload a sample format of how the competencies should
be answered.
I have Bachelors in Psychology and Masters in Health
Administration and Post Grad Doctoral in Health
Administration-all course work completed in dissertation phase.
I have 3 years of experience in healthcare field
Job Title:
Program Specialist
DUTIES:
The incumbent serves as the Program specialist for the Sterile
Processing Services (SPS).The Sterile Processing Services
comprises the service within the hospital in which
medical/surgical supplies and equipment, both sterile and non-
sterile, are cleaned, high level disinfectant, prepared, processed,
stored, and issued for patient care.
Duties include but are not limited to:
Meets with the Associate Director for Patient Care Services
(ADPCS), Deputy ADPCS, And Executive Assistant for CPO,
etc. a breasting them on issues that affect the delivery of health
care in the CPO office and Medical Center. Incumbent analyzes
problems that are unique to the VA System with its broad
program missions, complex administrative management
problems, rapid fluctuation in various program priorities and
requirements, and the many conflicts between program

2. requirements and available resources.
Sets priorities, performance standards, writes position
descriptions, trains, and conducts semiannual evaluations.
Makes recommendations for performance awards for employees
whose performance is good or outstanding, the incumbent is
responsible for ensuring that annual competency are performed
and documented in accordance with Joint Commission
guidelines.
Serves as the technical expert regarding operational problems
and personnel administrative issues; including maintaining
responsibility for reviewing and approving organizational
changes, position descriptions and performance standards;
provides management and classification and continuing
education activities; ensures that all administrative issues are
resolved at the lowest level.
Responsible on a day-to-day basis for coordinating and
facilitating the administrative function of all services related to
support of the CPO/SPS office, performance improvement,
utilization management and resource efficiency throughout
CPO/SPS.
Provides guidance and direction to the many and varied license
staff within CPO/SPS regarding VHA directives, policy, MCM's
and SOP's assure efficiency and customer satisfaction, including
scheduling of activities, daily monitoring of the operations of
the programs measuring outcome of services provided by
reviewing and analyzing data making recommendations for
improved efficiency and effectiveness.
Provides for the maintenance of data related to the budget and
expenditure estimates in order to provide the best possible
patient care within allotted budget; works in close coordination
with the Executive Assistant, CPO to provide workload

3. statistics. Advises on fund shortages and makes
recommendations regarding funding or program adjustments to
promote program effectiveness and efficiency.
Provides guidance and assistance to supervisors and staff on all
personnel issues; communicates, interprets and advises on
federal and agency personnel policies, regulations and
procedures.
Analyzes organizational budgets and provides advice and
recommendations to Chief, Social Service, as appropriate,
including critical budget areas.
Monitors budget allocation and execution to insure that
operating program objective are met. Perform analysis of budget
requests by employing techniques such as cost-benefit analysis
or exploring alternative methods of funding. Works closely
with A&MMS to develop and negotiate contracts. Serves as
COR for various contracts; monitors the use and rate of
expenditure of budgeted fund in assigned fund through
continuing dialogue with VA program staff, review of written
documents, and examination of accounting records. Serves as
control point official for all fund control points in CPO/SPS,
monitoring closely to assure budget levels are not exceeded.
Analyzes and evaluates on a quantitative or qualitative basis the
effectiveness of programs or operations in meeting established
goals and objective.
Develops and maintains a system to ensure that beneficiary
complaints and enquires are appropriately received and
resolved. Must have knowledge of qualitative and quantitative
techniques for analyzing and measuring the effectiveness,
efficiency, and productivity of administrative and technical
aspects of the service provided in SPS/ CPO, along with
knowledge of the mission, organization, and work processes of

4. programs throughout the medical center, and the relationships
of administrative support activities; Performs all other duties as
assigned.
Put the competency in essay format Bachelors in Psychology
and Masters in Health Administration and Post Grad Doctoral in
Health Administration-all course work completed in dissertation
phase. I have 3 years of experience.
COMPETENCY 1:
Knowledge of healthcare delivery
and
VA
medical center regulations,
policies and procedures
COMPETENCY 2:
Knowledge of analytical techniques and evaluation criteria for
improvement of program effectiveness and productivity.
COMPETENCY 3:
Knowledge of appropriate policies and procedures for
scheduling and reporting workload.
COMPETENCY 4:
Knowledge of computer operations and software, especially
Microsoft office and VHA applications such as VistA and
CPRS.