Include, All Inquiry, Order and Complaint letters

1. (Inquiry Letter)
Minhaj Hussain, Chairperson of Chenab Colleges Gujrat
April 19, 2016
Ahsan Raza, Managing Director Decent Furniture Gujrat
Subject: Inquiry Regarding Furniture
Sir,
Chenab College is one of the leading Colleges in Gujrat. Our mission is to
provide Quality Education and a vision to our students. In hope of doing so, this year we have
decided to open a new campus near Railway Road Sialkot. The site of the College has been
approved and is under construction. The only missing element is good quality furniture.
The Electronic media and other reliable sources of information have enlightened
our minds, that Decent furniture has been a service to society for about 22 years and is
responsible for manufacturing robust and satisfactory products
In the light of these facts, we hope that we can join hands with Decent Furniture
and we request you to please provide us with the details of your products and a sample, if
possible till April 25, 2016.
Yours Sincerely,
Minhaj Hussain

2. (Order Letter)
Minhaj Hussain, Chairperson of Chenab Colleges Gujrat
April 28, 2016
Ahsan Raza, Managing Director Decent Furniture Gujrat
Subject: Requesting Furniture for Chenab Colleges
Sir,
We appreciate your response to our inquiry regarding Furniture details, that we
received on April 25,2016. The sample that you sent contained all the material desired to us. It
was tested for quality and the results showed us that we can count on Decent Furniture for Future
and to the success of both the parties.
We shall be pleased, if your firm delivers the following material till May 10,
2016:
# Product Name No. of items
1 Chairs 3000
2 Tables 500
3 Desks 3000
4 Shelves 100
Please find the Agreement papers, we attached to this letter. We believe that we
can trust Decent Furniture for maintaining integrity and support in this joint venture of ours and
this will not only provide financial benefits to both the sides but to our customers as well.
Yours Sincerely,
Minhaj Hussain

3. (Complaint Letter)
Minhaj Hussain, Chairperson of Chenab Colleges Gujrat
April 19, 2016
Ahsan Raza, Managing Director Decent Furniture Gujrat
Subject: Complaint Regarding Received Furniture
Sir,
We were really pleased to receive your delivery of furniture on time, May
10,2016. But we are sorry to say that it contained defective and missing products.
We found the following defects in your products:
# Product Name Defect
1 Chairs 1000 with
Broken legs
2 Tables Unfinished
3 Desks Unfinished
4 Shelves 10 were
Unfinished
Our impression of Decent furniture has been tarnished and now we are concerned
about how our existing business would be managed by your firm. We think that is not the way
that your firm wishes to conduct business with valued partners.
We would welcome the opportunity to discuss matters further and to learn of how
you propose to prevent a similar situation from recurring. We look forward to hearing from you.
Yours Sincerely,
Minhaj Hussain