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Why Entrepreneurs Fail At Selling…
And what you can do about it!
Danny Wood
President
dwood@sandler.com
www.dwood.sandler.com
What We’ll Cover
 Differentiate Those Who Can vs. Will Sell
 A Selling System to Acquire New Clients and Expand
Existing
 Methods for Selling Value Instead of Price
 The Pitfalls that are Costing You Sales
 Heightened Awareness of Where You Can Improve
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
And a question for you…
The one thing that is preventing you from taking
your business to the next level is _______________?
(This must be something within Your control)
How much is this costing you in commission
annually?
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
The Success Triangle
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
SUCCESS
► You
► Confidence
► Self-esteem
► Personal Presence
► Belief
► Intrapreneurial Spirit
Attitude
TechniqueBehavior
Goals, Cookbook, Time Blocking
Never Eat Alone, LinkedIn, Cold Call/Emails
Tactics that make you more effective
when communicating with your
prospects and customers
The Belief Wheel
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Outlook
Judgments
Actions
Results
Comparison of Selling Systems
 Selling System?
 What Selling System?
 Systems in all other areas of their Company
 Most Companies Wing it!
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
The Prospect’s System
 Step 1: Mislead/Lie
 Step 2: Un-Paid Consulting
 Presentations
 Product Information
 Proposals/quotes
 Step 3: Stall/SYA
 Love Ya! – TIO
 Step 4: Hide
 VM – LM – IM – OL - OOC
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Traditional Sales
 Step 1: Find or Create a Need (Qualify)
 Step 2: Present Features & Benefits
 Step 3: Close
 Handle Stalls and Objections
 Step 4: Follow Up and Be Persistent
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Traditional Sales vs. Prospect
 Traditional sales methods often make a sales
person feel like a pest
 Ask yourself…
 Who is in control?
 What percentage of the time?
 What’s the motivation to go through that again?
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Sandler Submarine
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Sandler Selling System
 Step 1: Bonding & Rapport
 Pattern Interrupt
 Active Listening
 Relationship Building
 DISC
 Visual/Auditory/Kinesthetic
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
The Taking Flight! Characters
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
InteractiveDominant
Conscientious Supportive
Sandler Selling System
 Step 2: Up Front Contracts
 Agreed upon ground rules - up front
 No “Land of Mutual Mystification”
 No Wishy Washy Words
 Faster Decisions
 Compressed Sales Cycle
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Sandler Selling System
 Step 3: PAIN
 Not Need
 6-8 layers deeper
 Personal, compelling, emotional,
reasons to buy
 People don’t buy features & benefits
 Is there a commitment?
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
(c) 2018 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Diagnosing Pain:
The Sandler Pain Funnel
Sandler Selling System
 Step 4: Investment
 Budget and money issues
 Willing and able to invest
 Is prospect willing to de-invest?
 When do we usually find out?
 Why is the end a VERY bad place?
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Sandler Selling System
 Step 5: Decision Process
 We know what we should find out, but often don’t
ask…
 Who, What, Where, When, Why, How?
 Who ELSE? When do we find out???
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Sandler Selling System
 Step 6: Fulfillment
 Presentation and Recommendations
 What do we present?
 Highly focused, customized solutions to:
 The Decision Makers
 Within the known budget
 To cure specifically known PAIN(s)
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Sandler Selling System
 Step 7: Post – Sell
 No pressure - no buyers remorse or back-outs
 Execute a Referral System
 Develop a Strategic Account Management Plan
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Comparison of Sales System
(c) 2010 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Prospects System
 Mislead/Lie
 Un-Paid
Consulting
 Stall/SYA
 Hide
Traditional System
 Qualify
 Present F&B
 Close
 Follow up & be
Persistent
Sandler System
 Bonding & Rapport
 Up-Front Contract
 PAIN
 Investment
 Decision Process
 Fulfillment
 Post-Sell
WIMP Junction
Critical Factors That Cost You Sales
1. You don’t tightly target your prospects.
2. You’re not sufficiently selective about the prospects with
whom you meet.
3. You don’t command control of prospect conversations.
4. You’re not properly prepared for meetings.
5. You neither establish credibility nor demonstrate expertise.
6. You don’t ask “tough” questions.
7. You rush to make presentations.
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
The Common Denominator of Success
(c) 2016 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
 The secret is that successful people formed the habit of
doing what unsuccessful people don’t like to do.
 If you don’t deliberately form good habits then you will
unconsciously form bad ones.
 Your burning desire to achieve your goal overrides the
pain of doing the things you don’t want to do.
1940 Albert Gray
Lessons Learned
(c) 2017 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
What did you hear today that might make a positive
difference in helping you take your business to the
next level?
ONE Thing You Will Start Doing
ONE Thing You Will Stop Doing
Its Raffle Time
• Please take out the card you filled out
• Please circle the M or R or S
after I explain what they mean
(c) 2018 Sandler Systems, Inc. All rights reserved.
Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070
Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
Danny Wood
Sandler Training
301 Route 17, Suite 800
Rutherford, NJ 07070
(201) 842-0055
dwood@sandler.com
www.dwood.sandler.com

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Sps bbc presentation_wood, danny

  • 1. Why Entrepreneurs Fail At Selling… And what you can do about it! Danny Wood President dwood@sandler.com www.dwood.sandler.com
  • 2. What We’ll Cover  Differentiate Those Who Can vs. Will Sell  A Selling System to Acquire New Clients and Expand Existing  Methods for Selling Value Instead of Price  The Pitfalls that are Costing You Sales  Heightened Awareness of Where You Can Improve (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 3. And a question for you… The one thing that is preventing you from taking your business to the next level is _______________? (This must be something within Your control) How much is this costing you in commission annually? (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 4. The Success Triangle (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com SUCCESS ► You ► Confidence ► Self-esteem ► Personal Presence ► Belief ► Intrapreneurial Spirit Attitude TechniqueBehavior Goals, Cookbook, Time Blocking Never Eat Alone, LinkedIn, Cold Call/Emails Tactics that make you more effective when communicating with your prospects and customers
  • 5. The Belief Wheel (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com Outlook Judgments Actions Results
  • 6. Comparison of Selling Systems  Selling System?  What Selling System?  Systems in all other areas of their Company  Most Companies Wing it! (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 7. The Prospect’s System  Step 1: Mislead/Lie  Step 2: Un-Paid Consulting  Presentations  Product Information  Proposals/quotes  Step 3: Stall/SYA  Love Ya! – TIO  Step 4: Hide  VM – LM – IM – OL - OOC (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 8. Traditional Sales  Step 1: Find or Create a Need (Qualify)  Step 2: Present Features & Benefits  Step 3: Close  Handle Stalls and Objections  Step 4: Follow Up and Be Persistent (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 9. Traditional Sales vs. Prospect  Traditional sales methods often make a sales person feel like a pest  Ask yourself…  Who is in control?  What percentage of the time?  What’s the motivation to go through that again? (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 10. Sandler Submarine (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 11. Sandler Selling System  Step 1: Bonding & Rapport  Pattern Interrupt  Active Listening  Relationship Building  DISC  Visual/Auditory/Kinesthetic (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 12. The Taking Flight! Characters (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com InteractiveDominant Conscientious Supportive
  • 13. Sandler Selling System  Step 2: Up Front Contracts  Agreed upon ground rules - up front  No “Land of Mutual Mystification”  No Wishy Washy Words  Faster Decisions  Compressed Sales Cycle (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 14. Sandler Selling System  Step 3: PAIN  Not Need  6-8 layers deeper  Personal, compelling, emotional, reasons to buy  People don’t buy features & benefits  Is there a commitment? (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 15. (c) 2018 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com Diagnosing Pain: The Sandler Pain Funnel
  • 16. Sandler Selling System  Step 4: Investment  Budget and money issues  Willing and able to invest  Is prospect willing to de-invest?  When do we usually find out?  Why is the end a VERY bad place? (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 17. Sandler Selling System  Step 5: Decision Process  We know what we should find out, but often don’t ask…  Who, What, Where, When, Why, How?  Who ELSE? When do we find out??? (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 18. Sandler Selling System  Step 6: Fulfillment  Presentation and Recommendations  What do we present?  Highly focused, customized solutions to:  The Decision Makers  Within the known budget  To cure specifically known PAIN(s) (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 19. Sandler Selling System  Step 7: Post – Sell  No pressure - no buyers remorse or back-outs  Execute a Referral System  Develop a Strategic Account Management Plan (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 20. Comparison of Sales System (c) 2010 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com Prospects System  Mislead/Lie  Un-Paid Consulting  Stall/SYA  Hide Traditional System  Qualify  Present F&B  Close  Follow up & be Persistent Sandler System  Bonding & Rapport  Up-Front Contract  PAIN  Investment  Decision Process  Fulfillment  Post-Sell WIMP Junction
  • 21. Critical Factors That Cost You Sales 1. You don’t tightly target your prospects. 2. You’re not sufficiently selective about the prospects with whom you meet. 3. You don’t command control of prospect conversations. 4. You’re not properly prepared for meetings. 5. You neither establish credibility nor demonstrate expertise. 6. You don’t ask “tough” questions. 7. You rush to make presentations. (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 22. The Common Denominator of Success (c) 2016 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com  The secret is that successful people formed the habit of doing what unsuccessful people don’t like to do.  If you don’t deliberately form good habits then you will unconsciously form bad ones.  Your burning desire to achieve your goal overrides the pain of doing the things you don’t want to do. 1940 Albert Gray
  • 23. Lessons Learned (c) 2017 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com What did you hear today that might make a positive difference in helping you take your business to the next level? ONE Thing You Will Start Doing ONE Thing You Will Stop Doing
  • 24. Its Raffle Time • Please take out the card you filled out • Please circle the M or R or S after I explain what they mean (c) 2018 Sandler Systems, Inc. All rights reserved. Danny Wood Enterprises· 301 Route 17, Suite 800 · Rutherford, NJ 07070 Tel: 201-842-0055 · dwood@sandler.com · www.dwood.sandler.com
  • 25. Danny Wood Sandler Training 301 Route 17, Suite 800 Rutherford, NJ 07070 (201) 842-0055 dwood@sandler.com www.dwood.sandler.com